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Google workspace account will not authorize

I can not get my google workspace account to authorize in Thunderbird. Using IMAP setting. Thunderbird automatically finds the correct server settings, but when I hit "… (read more)

I can not get my google workspace account to authorize in Thunderbird. Using IMAP setting. Thunderbird automatically finds the correct server settings, but when I hit "continue", it gives an authentication error.

I have spent extensive time with the google workspace admin console help. This is the final result: "Thank you for trying all the steps so far. Since Thunderbird has already been added under App Access Control in the Admin console, IMAP is enabled, and cookies/cache have been cleared, but the authentication error still persists, this points to a possible issue with the application’s client ID used by Thunderbird for OAuth. In this case, you will need to contact the Thunderbird support team to verify the correct client ID for their OAuth implementation. Once you have the correct client ID, we can then configure it properly in the Google Admin console so the authentication works successfully. We’ve confirmed that all Google Workspace settings on our side are correct, so the next step must be coordinated with Thunderbird’s team."

Therefore, here I am.

Solved 6 27

After moving my Thunderbird profile to a new computer none of my accounts can authenticate

Hello, After moving my Thunderbird profile to a new computer none of my accounts can authenticate. I followed the instructions here: Move Thunderbird data to a new comput… (read more)

Hello,

After moving my Thunderbird profile to a new computer none of my accounts can authenticate. I followed the instructions here: Move Thunderbird data to a new computer, using "An alternative method for manual transfer between Windows 10 and Windows 11 computers." What explains the response in the attached image, "Something went wrong," and how can I fix it? Happens when I click "Next", the first step to log it.

I have a related problem with other accounts set up in the profile. This one is using Oauth2. I tried switching to password, and hand a similar problem. I tested the connection to the server in Settings for the account and it was successful. Same for the others. They all authenticate successfully on my old computer.

Thanks...

Solved 3 55

cannot set password for outgoing email

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find … (read more)

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find a place to enter password. What can I do? It is the password for outgoing email.

Solved 6 28

I need to change the password Mozilla uses to access my Earthlink account.

I received an email message from earthlink which included a verification code that I did not request. Earthlink support told me to change my password immediately which I… (read more)

I received an email message from earthlink which included a verification code that I did not request. Earthlink support told me to change my password immediately which I did. Now when I open open Mozilla on me laptop, it requires me to put in the new password. How do I change the password/login that Mozilla uses to access earthlink?

Solved 5 36

can't add my new GMX account to Thunderbird

good day, i'm trying to add a new GMX email account to thunderbird, but i keep getting an error telling me that the user name and or password are incorrect, but they are… (read more)

good day, i'm trying to add a new GMX email account to thunderbird, but i keep getting an error telling me that the user name and or password are incorrect, but they are not. i already have two (2 ) other GMX email accounts on thunderbird and they are working just fine. i had a similar issue last week with my Hotmail/Outlook account telling me it couldn't connect for the same reason, but that seemed to work itself out and that one is working fine. i've been using thunderbird for quite a while now and never had any issues integrating GMX email accounts. thank you for your time...Mike S

Solved 3 27

Thunderbird will not like with Gmail acct after Google password change

I'm running Thunderbird most recent version. After changing my Google password, I can no longer connect through Thunderbird to Gmail. I've tried uninstalling Thunderbird … (read more)

I'm running Thunderbird most recent version. After changing my Google password, I can no longer connect through Thunderbird to Gmail. I've tried uninstalling Thunderbird and reinstalling. I've tried deleting the Gmail acct info from Thunderbird and setting it up again. I get the pick IMAP screen, enter my new Google password, then get a Google 400 error stating "The server cannot process the request because it is malformed. It should not be retried."

Any ieas?

Solved 2 18

I installed thunderbird 150 and get always an authentication error, when adding a new account

I double checked all data (IMAP and SMTP ports, passwords, mail adress, ... And I tried it on 2 brandnew computers (one PC; one laptop), running on Windows 11 I've no ide… (read more)

I double checked all data (IMAP and SMTP ports, passwords, mail adress, ... And I tried it on 2 brandnew computers (one PC; one laptop), running on Windows 11 I've no idea, what else I could do

Solved 3 81

Thunderbird denies access to Google account

I can't access to my personal Google account from Thunderbird. Thunderbird configuration is OK. Cookies authorised. e-mail account connection process goes this way: - I e… (read more)

I can't access to my personal Google account from Thunderbird.

Thunderbird configuration is OK. Cookies authorised.

e-mail account connection process goes this way: - I enter name and e-mail address - I confirm standard configuration found in Thunderbird's FAI database. - Google asks me to confirm that I authorise Thunderbird to share mail, contacts and agenda informations (I was asked my Google pwd only the first time I tried the process). - I confirm my consent - Back to Thunderbirds account configuration window, with "authentication error".

Similar failure when I try to only connect to the contact list or to my calendars (which is my initial will), also from a scholar Google account.

No change after update from 149 .0.2 to 150.0

Solved 1 82

Primary Password is a pain

ted36 Apr 27, 2026, 10:42 CST To open Thunderbird I must enter a primary password. This is driving me NUTS. When I open the program, I want it to start without having to … (read more)

ted36

Apr 27, 2026, 10:42 CST

To open Thunderbird I must enter a primary password. This is driving me NUTS. When I open the program, I want it to start without having to remember a password. Also, if something happened to me, nobody else in my family could open the program without knowing the password and how to find it if needed. After many decades of using this program for email, this primary password nonsense has become a great annoyance. FIX THIS STUPID PASSWORD PROBLEM. Please.

Solved 5 27

Cannot sign into Microsoft org account that requires 2FA

I can log in and fill in the password, but upon trying to log in, at the end it says "Authentication error. Unable to log in at server. Probably wrong configuration, user… (read more)

I can log in and fill in the password, but upon trying to log in, at the end it says "Authentication error. Unable to log in at server. Probably wrong configuration, username or password" I believe this is because the org I'm in requires 2FA for all logins and I can't actually 2FA the login. Thunderbird automatically closes the window that I would use to log into the account and authenticate the connection a few seconds after it appears

Solved 3 45

Yahoo Thunderbird Setup Failure

Attempting to set up a yahoo email in thunderbird 140.9.0esr(64-bit). The goal is to have this set up on multiple workstations, so I've made the adjustments recommended p… (read more)

Attempting to set up a yahoo email in thunderbird 140.9.0esr(64-bit). The goal is to have this set up on multiple workstations, so I've made the adjustments recommended per this article: https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo#w_please-check-the-following-before-asking-for-support

So, the toggle for mailnews.oauth.usePrivateBrowser is set to true, site/third-party cookies are always allowed (no exceptions), and the authentication method is set to OAuth2. Using the recommended server settings for yahoo: imap.mail.yahoo.com : 993 smtp.mail.yahoo.com : 465

I am able to set up the initial OAuth. The window pops up, I log in using the account password then put in the texted code, then the window closes and I get an email confirming the login. Hitting done within Thunderbird after this has it check the password again, and it fails: "Unable to log in at server. Probably wrong configuration, username or password."

This is on a fresh Windows 11 install/fresh Thunderbird install.

Solved 5 126

My wife gets the frequent annoying pop-up "Mozilla Thunderbird wants to access your Google account" which is seemingly impossible to delete, so what action can we take?

As above. There are two options given "Deny" - when this is enacted the pop-up just reappears again "Allow" - the instructions indicate that if this is enacted data , inc… (read more)

As above.

There are two options given "Deny" - when this is enacted the pop-up just reappears again "Allow" - the instructions indicate that if this is enacted data , including contacts, could be deleted. So what do we do?

Solved 1 72

Thunderbird blocks access due to missing Newsreaderpassword

Problem with Thunderbird that I use for mail and news. I have set TB to start with a Masterpassword and store all other passwords. Since sunday I can't use TB anymore. Wh… (read more)

Problem with Thunderbird that I use for mail and news.

I have set TB to start with a Masterpassword and store all other passwords. Since sunday I can't use TB anymore.

When I start it, it asks for the Masterpassword which I enter, then it starts and immediately blocks access to all settings because it asks for the newsreader-server password. I can not normally cancel that passwort request nor stop TB, I have to use Taskmanager to quit TB.

Starting TB with the SHIFT option allows me to start it in base mode - but it STILL asks for the newsreaderpassword and won't allow me to change anything.

How can I get access to TB again?

Solved 1 100

After an update, the prompt window to relogin to Yahoo and AOL displays an error message.

I just updated from TB 142.0 to 148.0.1. After the update, my Yahoo and AOL accounts display a login window and prompted to re-enter the login credentials. After I enter … (read more)

I just updated from TB 142.0 to 148.0.1. After the update, my Yahoo and AOL accounts display a login window and prompted to re-enter the login credentials. After I enter the email address and click 'Next' an error is displayed:

Edge: Too Many Requests

This appears to be a browser error. What is needed to fix this? I am unable to re-enable my email addresses.

When I tried to copy the link to a 'real' browser window I was able to get the verification code from the sites, but then got the error Can't reach this page at 127.0.0.1, connection refused which, of course, is the loopback address.

Solved 2 100

OAUTH to Yahoo fails after TB v148 upgrade

TB on Windows Prior to TB 148, OAUTH worked for POP3 access to: Gmail, MS Outlook, and Yahoo. After TB 148 upgrade: OAUTH to Yahoo fails, subsequent log-in page also fai… (read more)

TB on Windows

Prior to TB 148, OAUTH worked for POP3 access to: Gmail, MS Outlook, and Yahoo.

After TB 148 upgrade: OAUTH to Yahoo fails, subsequent log-in page also fails. Both OAUTH to Gmail and OAUTH to MS Outlook still work fine.

Rolled-back/Reverted to TB 147.0.2 -- OAUTH to all works fine, as it did previously.

Note: YahooMail seems to have other problems. But I was able to confirm successful OAUTH and POP3 to YahooMail after reversion to 147.0.2.

Solved 5 302

I can't find my password. I hve the encrypted password. Could you please provide me with the unencrypted one. I am locked out of a good solution for want of this item.

I can't find my password. I have the encrypted password. Could you please provide me with the unencrypted one. I am locked out of a good solution for want of this item. T… (read more)

I can't find my password. I have the encrypted password. Could you please provide me with the unencrypted one. I am locked out of a good solution for want of this item. The encrypted password is in the login information: {"nextId":8,"logins":[{"id":7,"hostname":"mailbox://pop.orange.fr","httpRealm":"mailbox://pop.orange.fr","formSubmitURL":null,"usernameField":"","passwordField":"","encryptedUsername":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECKOq5c7et8tSBBg8bhRC2mUKTBdmSXk1HOIw+kJxVt2gG/Q=","encryptedPassword":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECOabVSCGHBLGBBiqEqUXu8w7N4eAi09k0ZOIVAcs0chiziM=","guid":"{a798443b-98d1-47aa-bfe6-130fccad60d8}","encType":1,"timeCreated":1747819721033,"timeLastUsed":1747819721033,"timePasswordChanged":1747896607191,"timesUsed":1,"syncCounter":3,"everSynced":false,"encryptedUnknownFields":null}],"potentiallyVulnerablePasswords":[],"dismissedBreachAlertsByLoginGUID":{},"version":3}

I would appreciate your help. My account has been locked out of a good solution for lack of a critical piece of information.

Adam Warren FRSA adam.warren@orange.fr

Solved 2 165

frequent Yahoo Mail popup

Since the latest update a Yahoo Mail sign-in keeps popping up...sometimes two different versions. It's driving me nuts. Should I uninstall/reinstall Thunderbird. It's s… (read more)

Since the latest update a Yahoo Mail sign-in keeps popping up...sometimes two different versions. It's driving me nuts. Should I uninstall/reinstall Thunderbird. It's so frequent for no apparent reason that I may have to give up Thunderbird and many, many years of use...and donations. thx, deanna

Solved 6 147

I can't login to yahoo mail with version 148.0

Hi. From 27 feb I can't login to yahoo mail through mozilla thunderbird. When I start thunderbird, new windows is opened with this link https://login.yahoo.com/account/ch… (read more)

Hi. From 27 feb I can't login to yahoo mail through mozilla thunderbird.

When I start thunderbird, new windows is opened with this link

https://login.yahoo.com/account/challenge/fail?src=oauth&client_id=dj0yJmk9WVZUaWRNUUZSQTBNJmQ9WVdrOVNqbHJUMGhtTkU4bWNHbzlNQT09JnM9Y29uc3VtZXJzZWNyZXQmc3Y9MCZ4PTgz&redirect_uri=https%3A%2F%2F127.0.0.1&done=https%3A%2F%2Fapi.login.yahoo.com%2Foauth2%2Fauthorize%3F.scrumb%3D0%26client_id%3Ddj0yJmk9WVZUaWRNUUZSQTBNJmQ9WVdrOVNqbHJUMGhtTkU4bWNHbzlNQT09JnM9Y29uc3VtZXJzZWNyZXQmc3Y9MCZ4PTgz%26code_challenge%3Dt6iqw87GVPZ649cCvOEh2L1hwkUluBhsrwxCdVTXAOY%26code_challenge_method%3DS256%26redirect_uri%3Dhttps%253A%252F%252F127.0.0.1%26response_type%3Dcode%26scope%3Dmail-w%2520ycal-w%2520sdct-w&acrumb=0EYriz7Z&display=login&authMechanism=primary&e=true&pcn=password&eid=3692

When I tried to login I see this information:

An error occurred.

We couldn't log you in. Please try again from a different device.

This is very strange, because I tried it on another PC and this is the same. It looks that yahoo even didn't try to check password, because this is not matter if I wrote correct password or different - I see the same information.

Please help. I have two yahoo mail account and this is the same.

Both accounts works well on another e-mail client and I can access to my account without any problem by browser. This is only thunderbird problem.

Solved 6 136