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Missing all local folders created and missing emails prior to May 1

This morning I noticed that all emails prior to May 1 were missing from folders that I created. I assumed (incorrectly) that they were in the sbd file that I backed up… (read more)

This morning I noticed that all emails prior to May 1 were missing from folders that I created. I assumed (incorrectly) that they were in the sbd file that I backed up in April. So I moved that file into the proper destination location but nothing popped up. I then restored the old sbd file back and now I don't even see any the the folders that I created. Note: when I click on the sbd file I do see the folders but they don't appear under Local Folders I've googled and used AI....no luck

Solved 9 9

TDS my email service provider is dropping support for email, what does this mean for my current data?

TDS is dropping support for email services 10/31/2026. They are providing an option to migrate our data to a new provider Everymail, I'm wondering what other options I … (read more)

TDS is dropping support for email services 10/31/2026. They are providing an option to migrate our data to a new provider Everymail, I'm wondering what other options I have and what it means to my current mail data(Inbox, Archive etc..) if I go to another provider(not Everymail)?

I've used just the default profile I setup when I started using Thunderbird, I can't tell where all of that data is stored and I don't want to loose some of the Archived messages from over the years.

 When I click on properties for the Thunderbird Archive Folder it shows:

mailbox://botto%40chorus.net@mail.tds.net/Archive

Is this data on my local storage or on TDS?

Any help here would be appreciated, Thanks

Solved 3 166

Can I backup my Local Folders?

Hi, To "save" the info in my Local Folders? Are they excluded from Compacting? I use this folder as a "what I've done" library. The others I don't care about. Thanks … (read more)

Hi, To "save" the info in my Local Folders? Are they excluded from Compacting? I use this folder as a "what I've done" library. The others I don't care about. Thanks

Solved 2 18

Email provider is ending service on June 30 and need to move folders and files to new email account

I was just notified that my email provider is ending service after 30 years. I need to move all my folders and messages from my old Provalue account to a new Gmail accou… (read more)

I was just notified that my email provider is ending service after 30 years. I need to move all my folders and messages from my old Provalue account to a new Gmail account. Is there an easy way to do this? Can I just change the account name and password as well as the server settings? They are both Pop3 accounts. I also need to point 131 message filters to the new Gmail account. Is there a way to do this without having to rewrite all of the filters? Do I need to copy all of the folders and messages to the new account manually? I have 30 years of emails that I still refer back to occasionally. I need help, what do I do? Thanks in advance for any help I can get.

Solved 4 45

stop sync with remote email account

I'm losing a school email account due to graduation. TB is set up to sync, so an email deleted remotely also is deleted on my PC. How do I stop that, or at least copy t… (read more)

I'm losing a school email account due to graduation. TB is set up to sync, so an email deleted remotely also is deleted on my PC. How do I stop that, or at least copy the emails I have? Thank you.

Solved 3 9

cannot import MBOX only local

Hi. I am trying to create a local only thunderbird where I only access locally stored MBOX's. I have added the ImportExport tools but it only shows the option to import E… (read more)

Hi. I am trying to create a local only thunderbird where I only access locally stored MBOX's. I have added the ImportExport tools but it only shows the option to import EML files and for the life of me I cannot set up a local folder. I also added the Local Folder tool but it didn't seem to do anything.

Solved 4 73

I'm changing email servers and need the best way to automatically backup my emails in thunderbird to a separate drive or local machine

I'm changing email servers and need the best way to automatically backup my complete(multiple domains and user accounts) emails in thunderbird to a separate drive or loca… (read more)

I'm changing email servers and need the best way to automatically backup my complete(multiple domains and user accounts) emails in thunderbird to a separate drive or local machine before changing servers. I would prefer an automated way to do this so I can continue to update backup file routinely

I already back up my profile regularly to a remote drive

Thank you in advance for any help you can give.

Solved 17 145

find a single email from a backup

I use easeus backup to save my thunderbird email profiles and i hope emails. I want to find a single email within the backup. I can access a dated backup no problem. issu… (read more)

I use easeus backup to save my thunderbird email profiles and i hope emails. I want to find a single email within the backup. I can access a dated backup no problem. issue is how do i read the thunderbird files... in folder profiles... to pop.gmail folder, where i hope the emails actually reside.

Solved 4 45

Moved files to a new windows 11 machine and everything is lost, even tho everything is really still there.

Thunderbird was running on a laptop that has become suspect. Copied the files to a desktop machine. Tried to access these file from the app on the laptop. Only new mess… (read more)

Thunderbird was running on a laptop that has become suspect. Copied the files to a desktop machine. Tried to access these file from the app on the laptop. Only new message are available. All old inbox, sent, other folders, trash, etc. are missing. Tried to go back to the laptop files, but the results are the same.

Running Windows 11 on both machines.

Is there any way to get my data back?

Thanks, Robert

Solved 9 109

download all (or partial) emails from gmail as quota too large

Hi, I have used "takeout" years before but not one of these. https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&gs… (read more)

Hi, I have used "takeout" years before but not one of these.

https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOdIBCTE5NzE5ajBqMagCALACAA&sourceid=chrome&ie=UTF-8

Can I keep folder integrity using one of these? And how if not obvious.

Quota is high.

Thanks

Solved 4 118

Sync local inbox file to server

I was using a web mail client and it deleted my inbox. I have a backup of Inbox and Inbox.msf file on my local computer and keep copying it into the correct folder, but e… (read more)

I was using a web mail client and it deleted my inbox. I have a backup of Inbox and Inbox.msf file on my local computer and keep copying it into the correct folder, but every time I start Thunderbird, it syncs from the server down and deletes all the messages in my inbox file.

How do I tell it to sync the local messages back up to the server or is there a good/better way to do it?

Solved 3 360

Export Tool

Purchased new laptop. Used export tool in Thunderbird to external HD. Traded in old laptop. Installed Thunderbird & attempted to import my email profile. Import tool … (read more)

Purchased new laptop. Used export tool in Thunderbird to external HD. Traded in old laptop. Installed Thunderbird & attempted to import my email profile. Import tool requires zip file, but the only file on my external HD is a .default file. I'm getting new email but none of my old emails. Consulted Best Buy Geek & he determined the import tool didn't work properly because the export was missing required files. We further determined the export backup must not have worked properly.

Solved 11 378

Archiving on my local computer

How do I ensure that archived messages go onto my local computer and are removed from my e-mail account on the cloud? (I use CPANEL with a strict limit on space.) … (read more)

How do I ensure that archived messages go onto my local computer and are removed from my e-mail account on the cloud? (I use CPANEL with a strict limit on space.)

Solved 5 201