Thunderbird Support Forum

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no Thunderbird folder in the Roaming folder. I can not find it anywhere.

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

How can I delete a second email account folder that duplicates data in 1st folder? Folder names are as follows: prentissr@ example.net prentissR@ example.net

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

I'm trying to export my Thunderbird addressbook using the export function. I go to "address book"->"tools"->"export" and I get "Export Export accounts, messages, address books, and settings to a ZIP file. If your current profile is larger than 2GB, we suggest you back it up by yourself." Then it wants to export the whole thing as a Thunderbird Profile with no other choices showing. I can't seem to export the "address book" to the "csv" format which I used to be able to. Any ideas?

I have 2 email accounts on Thunderbird, a Yahoo account and a GMAIL account. Whenever I receive an email on either account, it appears as an email on BOTH accounts. This results in a completely duplicate list of emails on both accounts. My intention is for incoming emails to appear only on the account to which they were sent. How do I accomplish that? Thanks in advance for any suggestions!

Befor the Firefox upgrade my in box was split in two. The top half was the messages and the bottom half a preview of the message. Now I just have one long list of emails. Please can you advise how to go back to the split screen view. Many thanks. Joe

I want to turn off ALL threads in Thunderbird.

Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed, I only saw them by accident on my phone..

I have searched very, very many times to change the settings, but regardless of what I do, it doesn't help..

I have tried "View / Sort by / Unthreaded", it doesn't work.. I have tried to look for the "Organize Mail by Thread" in Settings, I cannot find it. I have spent SOOOO much time trying to find out about this, but not been successful... (It is NOT the first time this has happened!)

Can anyone help??

I have been unable to send email messages to Gmail account holders using my thurderbird platform

 What can i do  to rectify this ?

 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

I use Thunderboard on a PC and googlemail on an iPad. On TB, there are 2 tabs - Sent and Sent Mail. Their contents differ but should be integrated under one name but messages sent from the iPad land in Sent Mail, not Sent.

I thought this TB and Gmail could be synchronised? How??

Emails with different subjects are getting threaded together. For example, in the attached snapshot, why are the emails with subject "Bid S011090833" getting threaded under "Hein Revised Hall Bath..."?

Perhaps I don't understand how Thunderbird determines messages have a common thread.

Using Thunderbird 115.4.1 (64-bit)

My email sends a note that my email has been suspended and I need to work

/moved thread from Firefox to Thunderbird Support section since the image was about the Thunderbird email client..

What are the correct settings for email accounts in Thunderbird? On my new computer my accounts were setup in imap with SSL - but then changed to TLS, but I continually get this message " Non-overridable TLS error occurred. Handshake error or probably the TLS version or certificate used by server imap.actrix.co.nz is incompatible." I have a Dell Vostro 5620 laptop with Windows 11Pro. For my email accounts which settings should be correct for incoming and outgoing? Thanks - Graeme