Thunderbird Community Forum

On T-Bird start up I'm given a list of (originally) four Profiles. Currently I only use Profile Three, but on start=up today it is not there. Doing the usual searches does not list it, only 'default', 'new user' and 'profile two'. Is there any way to recover it?

Yesterday I was having trouble sending emails from one of my email accounts. I had not fixed that when I shut down for the night. Today when I turned my computer on, both my email accounts and my address book was gone

Hello. Thanks in advance. I spent a couple of long evenings deleting a few thousand sent emails from Thunderbird in order to free up some memory on my notebook computer and then intended to create a new backup profile. However, when I tried to do so using the Thunderbird Export tool an "unexpected error" occurred and I discovered that there was no longer a Thunderbird profile folder in Windows/Users/[my name]/appdata/Roaming or Local. When I used the Troubleshooting Information tool to look for the folder under Application Basics/Profile Folder, clicking on 'Open Folder' did nothing. The location is seemingly 'unavailable' for no apparent reason. Thunderbird still opens and closes normally, I can send and receive emails and all my emails are still there. I have an older backup profile stored on a removable disc, but it pre-dates the mass deletion of sent emails. My question is: if I install Thunderbird on a different PC and import this older backup profile, I presume all the emails I've just painstakingly deleted off my PC will reappear, but can Thunderbird connect to the server and download my stored emails as they were most recently saved (without the thousands of unwanted sent emails) so I can create an up-to-date profile? Thanks in advance for any advice.

Trying to solve aperformance problem I tried to move my profile from C:\Users\Peter and Carol\Profiles\sjig3laj.default to "C:\Users\Profile\." -- when that did not work, I was unable tomove back to the original location, TB telling me "Local directory path ... is not suitable for message storage". How do I get back to the config that worked before ? (was just slow)

Hello,

I need help recovering my old emails from Thunderbird.

I am using a POP account. Recently, I changed the message storage location from the C: drive to the F: drive. After doing this, Thunderbird only shows recent emails, while my old emails are missing.

Here is what I have checked:

The mailbox files still exist on the F: drive. Inbox file: approximately 1.1 GB Sent file: approximately 1.18 GB I also have a complete Thunderbird profile backup of approximately 2.73 GB. The profile contains prefs.js, the Mail folder, and all profile files. Some account folders such as: pop.accessarchitects.in pop.accessarchitects-1.in pop.accessarchitects-2.in have Inbox files that are 0 KB. However, another mailbox file named Inbox is about 1.1 GB, which appears to contain my old messages. Thunderbird downloads and displays new emails correctly, but it does not display the old emails. I previously had around 60,000+ emails organised into many custom folders such as Contracts, Bills, Axis Bank Statements, Notifications, etc. Some mailbox files still have large sizes, but Thunderbird does not display their contents. My folder structure F:\Mails\

   Inbox (1.1 GB)
   Sent (1.18 GB)
   Inbox.sbd
   Local Folders.sbd

Inside Local Folders.sbd, I also have mailbox files such as:

Inbox (~642 MB) contract & bill (~778 MB)

The data appears to exist, but Thunderbird is not recognising or indexing it.

My Questions How can I reconnect these existing mailbox files without losing any data? Is there a way to rebuild the indexes so Thunderbird recognises the old messages? Could the issue be caused by an incorrect profile mapping after changing the storage location?

I have not deleted the original mailbox files, and I have a complete profile backup available.

Any help would be greatly appreciated.

Thank you.