Thunderbird Support Forum

I have just upgraded my PC operating system from Windows 8.1 to the new Windows 10. Since I have installed Windows 10, Thunderbird has started to give me problems when opening, with the following error "No reply from thunderbird" . Close the program or wait response (Nessuna risposta - Chiudere il programma o attendere la risposta) After two or three attemps Thunderbird seems to work. Any suggestions ? Thanks for assistance and best regards Angelo, Padova

I have received an email from a friend who has a written signature, phone numbers, email details, and a couple of icons including (yuck!) a Collingwood logo. How can I do similarly but with a Saints logo?

Hello, since yesterday my thunderbird stopped receiving emails on inbox. All other folders sync works fine with IMAP, but inbox. I tried on another machine and same behavier, tried also deleting all inbox content on webmail and just sent email from another account to this one for testing proposes. Still didn't showed up. Same configs on Outlook work fine and can sync inbox folder properly...

Up until recently I received 12 or less spam emails in my spam folder. Within the last month the number of spam email has grown exponentially; 50/day.

What may have caused this sudden leap and are there free filters available that I can use.

I'm using Windows 10.

Thanks!

I am on a brand new fresh install of Windows 10 Home (10.0.10240 Build 10240). New machine only a few weeks old with SSD system drive. Intel Core i5-6600K @ 3.5GHz. BIOS AMI F2, 2/72/2025.

Everything else runs fine. No other identifiable problems on this clean new install and machine.

I am on the release update channel for Thunderbird. Version 38.2.0, just upgraded to a new version while getting this thing posted. No relief from the upgrade, which I can't see at the moment because Thunderbird is hanging as I write. It just came back, I clicked the hamburger to see what version, and it started hanging again before I could get the answer. OK, it came back again. 38.3.0.

I do not have any product from Norton, Symantec, nor McAfee. I have MalwareBytes Antimalware Premium and Panda Free Antivirus. The problems with Thunderbird started before I installed Panda Free Antivirus.

Freezes ('not responding') / hangs are frequent and generally several minutes in duration. I may only get a few seconds of activity before the next freeze.

I added Thunderbird to the windows firewall approved programs list. No help. I added Thunderbird to the exclusion lists for malwarebytes and panda. No change.

I work remotely so email is my lifeline. I have installed another email client and will soon uninstall Thunderbird. I've used Thunderbird for some years now - at least a decade, probably more. So I am not new to this.

Current add-ons - .vcs support 0.6.4; configdate 0.75; lightning 4.0.2.1; lookout 1.2.13; smile fixer 1.4.1; Sticky Password Autofill Engine 8.0.4.34.

Trying safe mode right now. It has run for about 3 minutes straight from startup time, which is pretty good compared with recent difficulties. I'll post an update in a bit.

Update: went maybe 10 minutes without trouble in safe mode. So I went back into normal mode and disabled several of my add-ons - .vcs support 0.6.4, configdate 0.7.5, lookout 1.2.13, and smiley fixer 1.4.1. After a few minutes it has hung/frozen again, so it must be sticky password autofill engine 8.0.4.34 or Lightning 4.0.2.1, I guess.

Update 2: disabled sticky password autofill engine. Thunderbird still hanging. Must be lightning. Will disable and restart.

Update 3: disabled lightning. It went a good long time - perhaps 15 minutes - but is finally hanging/frozen. I guess I'll go back to safe mode, which seems to be quite similar to what I've done already (disabling all add-ons). Should have the same result as manually disabling all the add-ons, but maybe not!

Update 4: operated for some time in safe mode, but it is hanging / frozen / unresponsive again. I'm open to suggestion. Opera Mail, or just about anything else, is looking pretty good.

Yishmeray

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes time. How can I set the alert to go off when I've read a new email?

Thunderbird 38.7.1

Two email accounts configured:

GoDaddy via IMAP Outlook360 via IMAP

Both accounts have been in use with Thunderbird for 3+ years. Last week, the GoDaddy via IMAP account will only download message when I restart Thunderbird. "Get Messages" does not download new messages,

I can send messages without issue from both accounts.

I do not receive any error messages - I just don't get new messages for that one account unless I shut down Thunderbird and restart. Then it always downloads the messages correctly - but won't download any more that come in.

Any suggestions are much appreciated...

Outlook 2007 has become very flaky as regards rules for sorting incoming email into folders, and Windows 10 had made it worse. I am considering switching to Thunderbird but want access to all my old emails. How do I import my email, address book, calendar, etc. (maybe not rules, i can reestablish those as things come in)? My computer is an HP Pavilion, 64-bit, recently upgraded from Windows 7 to Windows 10, 7G RAM.

I don't know what else to say. I did the update and when I couldn't open my emails I thought that maybe I needed to restart my computer and it's still happening. Any Ideas? I need very basic instructions to fix this please.

Hello

I would like to sync my contact that I have on outlook.com with Thunderbird. I find the option to select and use a LDAP Directory server. But I am unsure how to set this up for outlook.com.

I asked on the Microsoft forums and they said try this. It's so annoying when you ask for help and all they say is it not us it them. ><

Can someone please help me?

I've had Thunderbird for years. Today I try to get my emails and Thunderbird won't accept my password. It's great that I can reset the password but not much good if I can't log into my account to get the confirmation email - - help !

Will uninstall FF also delete the Master password ? I like to get rid of the Master password for Mozilla Thunderbird since i forgot the thing. I am using Win 10. Hilmar

Seems like forever, when I click on "Move To" the program provided a drop down list from which I could select the target location for my move.

Lately, however, there's been my previous move locations and a 'fill in' box.

I want to go back to the old way - have I changed something to get this new system?

Sparky

I have an auto signature which attaches from a file. It has worked beautifully until now. Now when I write an e mail the Html links show only as text boxes, and when I send the e mail, I get an "attaching" message and the mail sticks. E mail sends fine if i turn the signature off.

After upgrading to Windows 10 my Thunderbird 38.1.0 is freezing for about 1 min or more once start type reply or new message. It keeps hanging every other minute. Very annoying to type a message. Did not happen with Win7, just when upgraded to 10. In addition it give s me error "Can not save in draft. Sending fail" however I am not trying to send anything, just typing.

It looks that if an email is above a certain size that Thunderbird has difficulty in downloading it with the result that it blocks all other emails from downloading or keeps trying to download the same message again and again! The only way so far I have found to overcome the problem is by deleting the offending email by accessing the Server direct. Any suugestions would be welcomed.