My machine uses Windows 10 Home (currently version 1909, installed 2020-02-17)
Following the latest major MS update (night of Feb:16, completed morning of Feb:17), I trie… (read more)
My machine uses Windows 10 Home (currently version 1909, installed 2020-02-17)
Following the latest major MS update (night of Feb:16, completed morning of Feb:17), I tried to open Thunderbird. I got the message:
"Your computer must be restarted to complete a previous update of Thunderbird. Do you want to reboot now?"
So I rebooted.
But still I couldn't open Thunderbird. I again got the same message:
"Your computer must be restarted to complete a previous update of Thunderbird. Do you want to reboot now?"
Not having time to investigate further, I have used webmail to get my email for the last nearly 2 months. But it's clunky, and it doesn't give me access to my address list. And in these times of covid19 there are people that I need to contact.
So I had another look today.
I saved all the files from C:/Users/<my user name>/AppData/Roaming/Thunderbird/Profiles/<profile name>/Mail, and also from C:/Users/<my user name>/AppData/Roaming/Thunderbird/Profiles/<profile name>/ImapMail to a separate disk, together with the address book (abook.mab).
I then tried to do a new installation of Thunderbird from the Mozilla website (Thunderbird Setup 68.6.0.exe) - but after a couple of steps I was again told that:
"Your computer must be restarted to complete a previous update of Thunderbird. Do you want to reboot now?"
So I went to the Apps&Features screen in MS settings, scrolled down to "Mozilla Thunderbird 68.5.0 (x86 en-US), and tried to uninstall. Again, I got the message:
"Your computer must be restarted to complete a previous update of Thunderbird. Do you want to reboot now?"
I have run out of ideas.