Thunderbird Support Forum

I keep getting this message whenever I try to get my emails. "Login to server ... with username ... failed"

I have no idea what to do to get the emails coming in. This has happened before, but eventually seemed to fix itself before I had to do something. There is nothing on this "Help" thing that seems to apply or if it does, I have no idea what the answer signifies.

I think I've done another password, but nothing came up or said anything regarding this so I don't know if it worked.

If you are kind enough to give this message any thought, please put your answer in words of two syllables or less & please don't talk about POS or Pop or whatever. I have no idea what that is. I just want to get this thing working again.

For the past 20 years FutureQuest.net has been hosting our website wilkoff.com. But FutureQuest has informed us they are going out of business. Our emails have been mark@wilkoff.com and linda@wilkoff.com. Also over the last 20 years we have used Thunderbird to access and store our emails. I have found a new host for our website so we can keep the email addresses but obviously the server settings are going to change. What do I need to do to make sure I do not lose all the stored emails on Thunderbird? Thank you.

Mark

Hello there! Please can someone help me? On my pc, lately, when I move an email from my Thunderbird Inbox to a folder, the message does 'go' from my Inbox, but it does not re-appear in the folder. In fact, the message seems to disappear! However, the message tally count for that folder indicates that the message should be there, but it isn't visible. It's obviously been happening for a while but I don't know when it will have started. In the attached image, the folder 'Chatham, Cape Cod' shows that it should have 10 messages in it, but you'll see that the folder is empty, no messages are showing. In fact, all of the 3 folders 1) Boston, 2) Chatham, Cape Cod, and 3) Virgin Atlantic show that they have messages in them, but on opening each folder, each of those folders is empty. I should add that, on my phone or ipad, when I view my folders, all of the messages are visible. It is just on my PC that the messages are not visible. I've uninstalled Thunderbird and reinstalled it, but that didn't help. And I don't know what else to do! I'd be so grateful for help as I'm not techy and, as I work mainly from my PC, it's proving to be difficult not having all of my messages visible in their folders on my PC. Fingers x'd someone has a solution! Many thanks.

I have two principal address books, collected and personal. I can add new contacts to these address books. Under collected, I have three lists of group contacts. I want to add a contact to a list in the personal address book. Searched under Firefox and lots of suggestions to drag n drop. Ha ha, highlighting the contact, the moment I drag it across the box towards the list of address books, I get the no-entry symbol, circle with a bar through it. Why is this happening please? How can I copy across the address books or lists? Why is drag n drop suggested when it doesn't work? I'm using Win 10 Pro vers 22H2 64 bit on a Dell PC. Firefox 118.0.2 64 bit. Your aid will save my mind !

I keep getting this message when clicking Get Messages in Thunderbird : "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again" I don't understand whats going on.

We have been trying to repair the sent folder in Thunderbird without success. Messages do not get saved there. Several recently have ended threads an said there is no support for email but that seems to be confused? In any case it loos like there is no simple fix to get the sent folder back. Do you think it would solve the issue to uninstall Thunderbird and install it again? Thank you for the help.

I keep getting this message whoever I send a message to . - please help this is urgent - what do I do Sending of the message failed. An error occurred while sending mail. The mail server responded: <info@buysellcyprus.com>: Relay access denied. Please check the message recipient "" and try again

I can't send or receive messages using Mozilla Thunderbird using my [edited] @wavecable.com account. About a week ago I got the following notification:

Sending of the message failed. Peer’s Certificate has been revoked. The configuration related to mail.wavecable.com must be corrected.

I've been using Thunderbird for at least 10 years and Never made a change to the configuration.

I suspect that the problem is with Thunderbird because of unique way Wavecable is configured.

Please check to see if it's the problem is with Thunderbird or Wave and tell me how I should proceed.

Thanks, Ed Murach

Hello everyone,

I would be grateful if anyone could offer a solution.

I use Thunderbird Version 91.9.1 on a Windows 10 PC. I am in England UK. I have several gmail, outlook and gmx email accounts, which i use in one desktop client for convenience. It used to be MS Outlook, but now I am using Thunderbird. All my emails are setup as as IMAP.

In my email accounts I have many folders, and there are some messages which I need to update regularly. I originally created these messages in 'drafts' in MS Outlook and then moved them to their different folders where i can edit them. MS Outlook allows you to edit messages in IMAP folders, i.e. you can treat them as 'drafts' as long as you created the message.

In Thunderbird, my IMAP messages which I can usually edit in MS Outlook, are not available to 'edit'. They open as templates.

How can i change this? How can I continue doing this in Thunderbird? I don't mind setting all my messages as 'drafts' if there is only one setting.

I don't want to contemplate the other option of moving the message to the draft folder to edit and then move it back. That would be very inconveniet as i have many emails, each with different folders. In a nutshell, I want to be able to edit messages in my IMAP folders, the messages I have created myself.

Any advice welcomed and I thank you in advance.

I upgraded to 115.3.1 from 102.15.1 this week. I do not understand the large increase in version number, but I have not done any searches. I have a number of complains with this new version.

1) I want to move one message to a Local Folder, and I get the message at the bottom "nn messages moved from Inbox to Tr.ash". The one message I wanted to move remains in the Inbox, and I have to move it again. When I try to move them again, the folder displayed is NOT the one into which I had just tried to save. I have no idea if any messages were moved from Inbox to Trash, and I have no idea how I would find them.

2) The font size in the window is smaller than it was with 102, and there is blank space on the right. Is there a way to increase the font size?

3) I read one mail message and I process it (delete it or save it in a Local Folder). Most of the time, the next message in the Inbox is opened. But sometimes the window advances to a message further down in the Inbox, and I then have to go back into the Inbox to access then next message I was planning on reading.

Unified inbox only SOMETIMES deletes emails when they ARE deleted in individual email accounts'. This leaves an mixed group of emails--some filed in new folders, some deleted and some awaiting action

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item changed on server" message. I rec'd the invite externally from Outlook. Neither option works; I can't delete the calendar entry either ... the event is stuck in an endless loop and will not dismiss. I'm now one day past the event date/time and still can't dismiss. Pls advise. Thank you.

edit: moved thread from Firefox to Thunderbird section.

I have added a new Category for an event in the Calendar.This shows in the list of Categories for that specific event, but is not stored for use in another event. So is there a way of adding Categories that can be used later? Thanks, Alan

I'm getting the following message when trying to delete multiple messages at a time. Sometimes it actually puts them in the trash folder but doesn't remove from Inbox. I've emptied the trash & did a compact folder. Still have problem.

The messages could not be moved or copied to folder 'Trash on cindyr@neo.rr.com' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again.

Hello, I might be asking the wrong people this question but I have to start somewhere. When ever I press ENTER while writing a letter in the ThunderBird E-Mail program I get a complete line skip. This makes the letter look very funny. Thank you for your attention to this matter for me.

Sending of message failed. Unable to authenticate to Outgoing server (SMTP) smtp.kingharald.co.uk. Please check password and verify the Authentication method in Account settings/Outgoing server (SMTP). Emails work ok for a while, then I get a few days of this error message and then it seems to fix itself. It's not working just now. How do I fix this?

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely gone, the suggestion was to Restore Default setting and I did and now my Toolbar is completely gone