Showing questions tagged:

GoDaddy domain email account on Thunderbird email client

Need help setting up my domain name with godaddy and Thunderbird email client. need to get DNS Records from godaddy also. Having more trouble with this than I should, I t… (read more)

Need help setting up my domain name with godaddy and Thunderbird email client. need to get DNS Records from godaddy also. Having more trouble with this than I should, I think. I have already setup an email account on Thunderbird with earthlink/mindspring and icloud. No problems at all, in fact, both were very simple. But no so much with the domain name and godaddy. Any assistance will be greatly appreciated.

Solved Archived 2 479

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

In Thunderbird, how can I stop text in the previous emails in a string turning blue? I have looked everywhere in Settings where colour is mentioned and everything is set … (read more)

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

I have looked everywhere in Settings where colour is mentioned and everything is set to black text on a white background. Nothing is set to blue.

I do not want to see blue text anywhere.

Please advise.

Solved 12 473

K-9 email not sync with thunderbird?

I use k-9 email on android phone and tbird on desk top. I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly … (read more)

I use k-9 email on android phone and tbird on desk top.

I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly visible on k-9

I tried to forward it but even tho k9 appears to send it is not delivered when I look in tBird

I need attachement.

Archived 2 459

threading

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open e… (read more)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Locked Archived 3 415

import-export tool

Hello I want to use import-export tool and it is not possible now ? Please repair the function. thanks/CG Moderator note (Denys): This question has been moved from the F… (read more)

Hello I want to use import-export tool and it is not possible now ? Please repair the function. thanks/CG

Moderator note (Denys): This question has been moved from the Firefox desktop forum to the Thunderbird forum.

Open 3 398

Emails not being received by Gmail accounts

I have been using our work Mozilla Thunderbird account for two years and in all that time we have been unable to send emails from our usual email address (sales@freunduk.… (read more)

I have been using our work Mozilla Thunderbird account for two years and in all that time we have been unable to send emails from our usual email address (sales@freunduk.com) to anyone with a Gmail account. We get no bouncebacks and no indication to say that the email has not been received. Everyone else with other types of email account such as Hotmail or Outlook etc get our emails, but for some reason Gmail is blocked. We send invoices, quotes etc from Mozilla and for anyone with a Gmail account, not receiving our email is very inconvenient. We have put customers on stop for non payment and then realised they haven't received our invoice via email because they have a Gmail address. Can anyone shed any light on the matter please? Is there a setting we are missing which needs changing? I have tried to search previous questions on the forum but nothing has been obvious. All help appreciated.

Open 5 387

sending an email to a multitude of addresses

Is there a maximum number of addresses to which an email can be sent? If so, what is this number? If a mailing exceeds the program's limit, how do all of the addresses … (read more)

Is there a maximum number of addresses to which an email can be sent? If so, what is this number? If a mailing exceeds the program's limit, how do all of the addresses receive the mail? I wish to send an email to approximately 175 addresses.

Thank you.

Archived 1 378

Migrate from Outlook 2010 to Thunderbird latest version.

I need to migrate from Outlook 2010 to Thunderbird latest version. There are multiple email accounts configured in Outlook and tons emails. This is my wife's system so I … (read more)

I need to migrate from Outlook 2010 to Thunderbird latest version. There are multiple email accounts configured in Outlook and tons emails. This is my wife's system so I don't want to make a mistake doing the conversion.

I intend to use a automated tool if a reliable on exists - paid is fine. I need to get all of the accounts and associated outlook folders moved to tbird. Also need contacts migrated. Some of the Outlook accounts use POP3/SMTP, some use IMAP.

What is/are the best migration tools? Recommendations welcome. What traps do I need to avoid? What is the recovery process if it all goes wrong.

I have 50+ years IT experience and have used tbird for 10 years so I'm not clueless.

Thanks in advance.

Archived 7 352

Thunderbird email client 141.0

Hello there, Using POP3 protocol I receive only the email metadata. It used to work before, it is happening for the last 2 days. See below. It works if the account is cre… (read more)

Hello there,

Using POP3 protocol I receive only the email metadata. It used to work before, it is happening for the last 2 days. See below. It works if the account is created as an IMAP, but this is not what I want. And another thing, it works properly with EM Client latest version that I installed.

Thanks, George

X-RG-Rigid: 684FABBC0C25E40 . X-RazorGate-Vade: 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 X-RazorGate-Vade-Verdict: clean 20 X-RazorGate-Vade-Classification: transactional-account Received: from a59-51.smtp-out.us-west-2.amazonses.com (54.240.59.51) by cmx-torrgi004.bell.net

       id 684FABBC0C25E407 for gdonisan@sympatico.ca; Wed, 13 Aug 2025 14:45:00 -0400

DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=6ujb3doj4mwbngmp2xjutilwl4zbdio3; d=firefox.com; t=1755110699; h=From:Sender:To:Subject:Message-ID:Date:MIME-Version:Content-Type;

Locked Archived 2 352

Created outlook.com account within last 2 weeks, can get messages, can NOT send messages, have looked for solutions here and on internet, no luck.

Can not send emails to a newly created outlook.com (free) account. Have tried dozens of different settings, approaches. My current setup: - windows 10 - thunderbird 14… (read more)

Can not send emails to a newly created outlook.com (free) account. Have tried dozens of different settings, approaches.

My current setup:

 - windows 10
 - thunderbird 140.8.0esr (64-bit),  numerous previous versions also do not work
 - outlook.com (free) account mail provider
 - POP3 enabled (tried IMAP enabling also) on outlook.com account
 - no 2FA or 2FA enabled on outlook.com account, no difference
 - outlook.com web access works fine
 - followed instructions in mozilla support article Microsoft OAuth Authentication and Thunderbird in 2024 
      (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202)
 - have done a fresh install on a new machine without an existing profile.
 - have tried various microsoft servers, have tried oauth2, normal password
 - thunderbird account creation works just fine.
 - server settings and SMTP settings match as recommended by support article noted above
    SMTP server settings
        server name: smtp-mail.outlook.com  
        port: 587
        connection: STARTTLS
        authentication: OAUTH2
        user:  xxxxxxxx@outlook.com

symptoms:

 - receiving(downloading) emails works fine.
 - sending emails fails with following messages
     Login to server smtp-mail.outlook.com with username  xxxxxx@outlook.com    failed    followed by 
           Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 
             'Authentication method' in 'Account Settings | Outgoing server (SMTP)'

Many people seem to be having this issue with no resolution.

Please help.

Open 4 351

bloquage de pop.numericable

mon compte [edited]@numericable ne peut plus recevoir de message. on me demande le mot de passe de pop.numericable. Sur les paramètres de sécurité j'ai SSL/TLS et authe… (read more)

mon compte [edited]@numericable ne peut plus recevoir de message. on me demande le mot de passe de pop.numericable. Sur les paramètres de sécurité j'ai SSL/TLS et authentification "mot de passe normal". je ne sais pas comment faire pour retrouver ma situation fonctionnelle. Merci de votre aide. Envoyer vos réponse sur mon autre adresse mail [edited]@gmail.com ou un sms au 0033[edited]

Open 1 343

Safe Ways to Recover Lost Emails in Thunderbird

Hi everyone, I recently lost access to some important emails in Thunderbird after a crash. While searching for solutions, I came across AftermathInvestigations.com , whic… (read more)

Hi everyone,

I recently lost access to some important emails in Thunderbird after a crash. While searching for solutions, I came across AftermathInvestigations.com , which offers professional help with investigations and recovery — it reminded me how important it is to protect and recover valuable information.

Does Thunderbird have a recommended method or tool for safely restoring lost emails without risking data security?

Thanks!

Archived 1 342

Turn off alert after opening mail

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes… (read more)

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes time. How can I set the alert to go off when I've read a new email?

Archived 8 333

"Reply with Template" always uses encryption, resulting in corrupted e-mail reply

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail ad… (read more)

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail address. As a result, the reply e-mail is always corrupted.

I am using Thunderbird 140.7.1esr on Windows 10.

I have attached a screenshot of what the reply e-mail always looks like.

In the Template that I am using, the "encrypt" button is not selected, and in the OpenPGP menu of the Template, the "Encrypt" menu item does not have a checkmark next to it.

Does anyone know how I can get Thunderbird to send reply e-mails without using encryption?

Open 9 324

My send email button has dissapeared

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a gli… (read more)

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a glitch in Thunderbird. Please fix it. My phone number is [edited phone# from public support forum]

Archived 1 324

Unable to connect to STMP server

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection fr… (read more)

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection from xx.xxx.xx.xxx refused.

When I check my password under "Tools - Security', I only see a password listing for my 'incoming' server [that I do not have a problem with].

My out-going server setup has "Authentication" as normal password. When I try to send an email, Thunderbird does not ask for a password. Is it possible the error message refers to lack of a password? If so, is there anyway to manually add an STMP password to Thunderbird?

Open 1 315

Outgoing emails not saving to Send folder

I am having a major issue with Thunderbird not saving Outgoing emails in Send Folder with IMAP setting. Having three mailboxes two are set to IMAP and the third set to… (read more)

I am having a major issue with Thunderbird not saving Outgoing emails in Send Folder with IMAP setting.

Having three mailboxes two are set to IMAP and the third set to POP3. The IMAP outgoing mail creates an alert that mail was sent but copy not placed in your Sent folder due to network of file access errors.

Outgoing mail in POP3 save immediately to the Sent folder.

I am using the latest Thunderbird update:

  • Server Type: IMAP Mail Server
  • Server Name: IMAP.kinect.co.nz
  • Connect Security: SSL/TLS
  • Authentication Method: Normal Password

Outgoing Server [SMTP] Settings:

  • Description - User name
  • Server Name: smtp.kinect.co.nz
  • Port: 465
  • Connection security: SSL/TLS
  • Authentication method: No authentication

Note: Authentication was changed form Normal Password in order to gain some traction on the issue during trouble, cause and correction actions.

Addendum: The PC was fitted to Starlink https://en.wikipedia.org/wiki/Starlink in preparation for use as sole source for internet connection. That was abandoned due to email issues.

Open 4 306

bulk deleting emails

I used to be able to take a block of emails and delete them all with one click. Now I have to open everyone individually to delete it. Sometimes when I see what it's abou… (read more)

I used to be able to take a block of emails and delete them all with one click. Now I have to open everyone individually to delete it. Sometimes when I see what it's about, or who it's from. I just want to send it away to the trash.And I can't do that without opening it first. How do I change it?? before I would highlight the first one that I wanted to delete, hold down the shift key and go down to the bottom one that I want to have deleted in the list and all of them would highlight, and I could hit the delete key and they were all gone. I can't find a police in settings to fix that problem.

Archived 1 306

[email 1 removed]@interia.pl

I use the email address [email 2 removed]@interia.pl. The account is configured in Thunderbird on a Lenovo laptop. The laptop is protected by ESET Smart Security antiviru… (read more)

I use the email address [email 2 removed]@interia.pl. The account is configured in Thunderbird on a Lenovo laptop. The laptop is protected by ESET Smart Security antivirus software. As recommended by Eset, I added ESET VPN to my protection. After enabling ESET VPN, the address doesn't configure. It requests a password. I receive messages that the server is disconnecting. Other addresses work. Disabling ESET VPN causes the address to work. This problem doesn't occur on my other Outlook email client. I would appreciate your help in resolving this issue. Sincerely, Paweł Jędrzejewski

Open 1 298