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Odd behavior WRT "reply" ... sends to the "to address" , from the "from address" (ie does not swap)

My name is graeme , my wife Olivia. I have many many messages from various people; if I reply to a a mail from "fred", Thunderbird creates a mail: to: fred@xxxx from: gr… (read more)

My name is graeme , my wife Olivia.

I have many many messages from various people; if I reply to a a mail from "fred", Thunderbird creates a mail:

to: fred@xxxx from: graeme@xxxx

I have several messages from my wife , that behave in this same fashion (ie , as you would expect) but ONE message, when I reply the message displayed in Thunderbird (ie NOT YET SENT, so no SMTP etc yet involved) says:

(it does NOT have a REPLY-TO header BTW)

to: graeme@... from olivia@.....

...I've search back though my mailbox and all the mails from my wife work as you would expect, bar this one ...AND ONE OTHER that I found:

This says:

from olivia@.xxxx to: company@xxxx, olivia@xxxx. graeme@xxxxx

When I hit reply , it generates a message:

from olivia@xxxx to: company@xxxx, olivia@xxxx. graeme@xxxxx

So the from and to in the reply are exactly the same as the from/to in the initial message (they are not swapped)


So, to be clear 99% of messages are fine, it's just one or two cases where I get this odd behavior.

Solved Archived 2 19092

Thunderbird 141.0 issue with incoming pop email today. CAUSE: bitdefender

Hello, I'm using the most recent version of Thunderbird on a desktop using Windows 11. Just this morning (Aug 11), all incoming email to all my four accounts are coming i… (read more)

Hello, I'm using the most recent version of Thunderbird on a desktop using Windows 11. Just this morning (Aug 11), all incoming email to all my four accounts are coming in with no subject or correspondents showing and when opened the email is not formatted in HTML, just plain text and lots of code. I have tried several fixes with no success: repair folders, turn off all add-ons and anti-virus protection, uninstalled and reinstalled software. Can you help, please? Thanks!

Solved Archived 40 1899

Disappearing Sent Folder

My Sent folder disappeared. How do I restore the folder with the sent messages still intact. Or, at the least, just restore an empty Sent folder. The In-Box, Drafts, a… (read more)

My Sent folder disappeared. How do I restore the folder with the sent messages still intact. Or, at the least, just restore an empty Sent folder. The In-Box, Drafts, and Trash are still there.

All the settings are correct, and it seems that because there's no Sent folder I cannot send an email. When I try to send a message I get the attached Error.

My local phone company routes email through Yahoo Mail, then to Thunderbird. It was all working fine until my Sent folder disappeared. Now because of the missing Sent folder I have to create the email message in Thunderbird saving it in Drafts so I have a record. Then, I have to copy it and send it from Yahoo Mail. Needless to say this is a pain in the you know what.

Can someone please provide the instructions to get my Sent folder back?

Thanks,

Tess

Solved Archived 17 1533

Thunderbird cannot access my email now att has made me change my password

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to … (read more)

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

Solved Archived 60 1130

Corrupted btinternet emails (bitdefender)

Running Thunderbird with three accounts on my desktop PC - two 'btinternet.com' accounts and one 'gmail.com' account. Inboxes have no more than 20 emails in them, as I… (read more)

Running Thunderbird with three accounts on my desktop PC - two 'btinternet.com' accounts and one 'gmail.com' account. Inboxes have no more than 20 emails in them, as I delete unwanted ones and transfer others to various sub-folders ( In excess of 40 No.). Today I suddenly found that incoming emails on both bt accounts were not showing the subject or sender and the content is displayed in plain text (txt) format - no problem with the gmail account.

I have compacted and repaired the inbox folders but no difference. If I send a message from either of the bt accounts to the other the problem occurs, but if I send a message from either of the bt accounts to my gmail account, it goes through fine. I can receive bt emails fine on my laptop. I assume this is a thunderbird problem on my PC but not sure where to start - would be really grateful for any guidance.

Solved Archived 12 1030

Synchronise Android with windows thunderbird

I have added the android app to my phone and tablet but the messages are not synchronising fully with the version on my windows laptop. The 'sent' messages from my phone … (read more)

I have added the android app to my phone and tablet but the messages are not synchronising fully with the version on my windows laptop. The 'sent' messages from my phone / tablet do not appear on my laptop although 'received' messages do. 'Sent' messages using the app do not appear in my Gmail linked account either. Any advice would be welcome please, it's a bit of a hassle having to keep checking things on separate machines.

Solved Archived 5 1009

Thunderbird not displaying all new email in the inbox

Thunderbird not displaying all new emails in the inbox. New emals are downloaded and visible in all other folders. Problem started 2 days ago. Checking on my cellphone u… (read more)

Thunderbird not displaying all new emails in the inbox. New emals are downloaded and visible in all other folders.

Problem started 2 days ago.

Checking on my cellphone using Google chrome on my webmail account new emails are shown.

If I quit Thunderbird and restart the new emails now show in the inbox.

What needs to be done to get All new emails showing up in my Thunderbird Inbox?

Solved Archived 10 949

Sent items don't show in 'sent folder'

Since awhile while, the items I send, don';t show up in the sent folder of that account. The complete folder is empty, which means that I also lost messages. I didn't mak… (read more)

Since awhile while, the items I send, don';t show up in the sent folder of that account. The complete folder is empty, which means that I also lost messages. I didn't make any changes to the settings, it might have happened due to an update maybe?

My other accounts work still fine. I checked all settings I could think of that might affect it, but haven't found a solution. I'm getting pretty desperate and hope someone can help me out.

It's an IMAP account. I've selected the 'sent folder' in subscribed. 'When sending messages, automatically' the 'place a copy in' is checked and directed to the email address. Also tried it with checking 'other' and select email address. I also just tried to 'local folder', but nothing happens.

I hope my description is fine. If more info is needed to tackle this problem, I like to hear!

Solved Archived 9 908

Emails sent using Gmail are not showing in the sent folder on Thunderbird

Hi there I have recently started using Thunderbird again on my iMac and have noticed when I send a email using Gmail the sent email is showing in my sent folder on my Gma… (read more)

Hi there I have recently started using Thunderbird again on my iMac and have noticed when I send a email using Gmail the sent email is showing in my sent folder on my Gmail account but is not showing in the sent folder on Thunderbird the only emails in my Thunderbird sent folder are emails I have sent using Thunderbird any emails sent from devices like my iMac or iPad are not showing up in the sent folder on Thunderbird.

I am not sure why this is happening any help would be much appreciated.

Solved Archived 9 822

Error Forwarding messagens

Hello, My thunderbird is displaying the following message when I forward an email. "An error occurred while sending the mail. the server responded the "name file.eml" att… (read more)

Hello, My thunderbird is displaying the following message when I forward an email. "An error occurred while sending the mail. the server responded the "name file.eml" attachment has been dissallowed extension". This error also occurs if the message you forward does not have attachments. my account is configured with pop. How can i solve the problem .

thanks

Solved Archived 6 751

Failure to set up Yahoo email account in Thunderbird

I've used TB successfully for many years to access several Yahoo and Googlemail accounts. Windows 10. Recently the Yahoo accounts don't work so I've tried several times … (read more)

I've used TB successfully for many years to access several Yahoo and Googlemail accounts. Windows 10. Recently the Yahoo accounts don't work so I've tried several times deleting and reloading them. This may be a red herring but the trouble seemd to start when I installed TB on a new Windows 11 laptop and failed to load the Yahoo accounts. I've tried following both Mozilla and Yahoo help articles but ultimately success is partial at best (i.e. incoming works, outgoing fails) This is the sequence I have followed

251128 tried this: Deleted all yahoo accounts in Thunderbird

Edited outgoing yahoo server to

 smtp.mail.yahoo.com
 Port 465
 SSL/TLS
 Authentication method OAuth2
 User name johngherrett@yahoo.com

Added yahoo account johngherrett@yahoo.com name and email address

opens yahoo! login sequence enter email and yahoo account password - FAILS

logged out of Yahoo mail open elsewhere

Accept 'Configuration found in Mozilla ISPDB'

opens yahoo! login sequence enter email and yahoo account password - FAILS

Account Hub window 'Choose your email type' pick 'Edit configuration'

Changed Incoming server settings to: POP3 pop.mail.yahoo.com Port 993 SSL/TLS Auth method OAuth2 username = email address

Test

'Outgoing server settings' 'The following settings were found by probing the given server' SMTP smtp.mail.yahoo.com Port 465 SSL/TLS OAuth2

Continue

Authentication error 'Unable to log in at server. Probably wrong configuration, username or password.'

followed guidance from Mozilla article: https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo Exit Thunderbird Wait a few moments for background process to complete Start Thunderbird

counted to 10+

restarted Thunderbird Yahoo account is not there Googlemail account is there - OK

'Set up another account' - email started again Name & email

opens yahoo! login sequence enter email and yahoo account password - FAILS: 'Something went wrong' - not helpful 'Go to help' in Yahoo dialog opens another page in kanji(?) close this

back in TB Account Hub window 'Choose your email type' pick 'Edit configuration'

Changed Incoming server settings to: POP3 pop.mail.yahoo.com Port 993 SSL/TLS Auth method Normal password [changed] username = email address

Test

'Outgoing server settings' 'The following settings were found by probing the given server' SMTP smtp.mail.yahoo.com Port 465 SSL/TLS Auth method Normal password [changed]

Continue

'Creating account'

'Authentication error' as before

Go to https://help.yahoo.com/kb/sln27791.html Login to yahoo account 'Ways to securely access Yahoo Mail'

Use an app password ************

Signed out of a 'current sessions' even if not recognised. (Except 'current device' which is the login just past.

External connections-> Create app password App name : Thunderbird Generate

Copied to clipboard ********************

Returned to TB

entered password 'Continue' Spinning icon and re-opens yahoo login dialog entered normal password 'Something went wrong'

entered app password 'Something went wrong'

Despite this, after closing the yahoo dialog, TB says 'Account created successfully'!!!!

Inbox appears

Note:server settings now set somehow to IMAP / normal password

Testing outgoing: Message fails, Yahoo dialog login fails Edit outgoing server which remains OAuth2 Changed to normal password

Tried app password - failed Tried normal Yahoo password - failed

Solved Archived 7 715

All new mail going to All Mall instead of Inbox

This was working ok until today. Now, only ONE of my mail accounts is sending mail to the "All Mail" folder as "Unread" and NOTHING is going to my Inbox. Anyone have an i… (read more)

This was working ok until today. Now, only ONE of my mail accounts is sending mail to the "All Mail" folder as "Unread" and NOTHING is going to my Inbox. Anyone have an idea what could be causing this?

Solved Archived 2 641

today thunderbird stopped downloading messages from the mail server (win10)

hi all today thunderbird stopped downloading messages from the mail server a manual d/load doesn`t do anything the mail is backed up on the server & i can`t get a … (read more)

hi all today thunderbird stopped downloading messages from the mail server

a manual d/load doesn`t do anything

the mail is backed up on the server & i can`t get a d/load to happen ( manual or auto)

how to auto- clear the server so i don`t keep getting maibox full messages or is this the inbox on my computer that the message refers to

i keep deleting the junk files

Solved Archived 26 636

configuring SMTP for two email accounts

Any thoughts on this will be very much appreciated. I have 2 email accounts with Yahoo and am using Thunderbird to access them. It used to work properly, but now I can re… (read more)

Any thoughts on this will be very much appreciated. I have 2 email accounts with Yahoo and am using Thunderbird to access them. It used to work properly, but now I can receive emails on both accounts, but can only send emails on one of them. The other account gives me the error message: "Sending of the message failed. An error occurred while sending email. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again." When I then look at the SMTP user name, it shows the name for the other account. When I change that user name to the correct name, I can then send emails on that account, but the process also changes the user name in the second account, such that it no longer allows sending emails. In other words, when I go to 'account settings' and set the SMTP user name for account 1, then go to account 2 settings, I find that the account 1 user name shows up. If I then change the account 2 user name and go back to look at the settings for account 1, I find that the SMTP user name in account 1 has changed to the same as I just changed in account 2. Additional info: Prior to this problem, I had gone into my emails on the Yahoo website and changed the password on both accounts. When I then opened Thunderbird it asked me for the new passwords for each account, as it normally does, and everything looked fine until I tried to send using the one account. Thanks for any thoughts.

Solved Archived 2 635

My Reply command no longer shows for sending back email to the origional sender

The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity ma… (read more)

The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Vince Hunter < omni232@telus.net> Can you give me instructions in laymans terms to fix this bug and return it back to the way it was?

Solved Archived 23 608

imap authentication failure

As of today, I can neither send nor receive email for my imap accounts - imap.gmail.com and imap.mail.yahoo.com. I have Thunderbird 128.9.1esr(64 bit). They both work o… (read more)

As of today, I can neither send nor receive email for my imap accounts - imap.gmail.com and imap.mail.yahoo.com. I have Thunderbird 128.9.1esr(64 bit). They both work outside of Thunderbird. Notification reads: Authentication failure while connecting to server ... where ... is each url above.

Solved Locked Archived 3 595

Unable to link Thunderbird to Spectrum webmail

I had a defective hard drive that was replaced. I lost the profiles that I had previously on the old hard drive (Except for the profiles from a year ago). Is it possible … (read more)

I had a defective hard drive that was replaced. I lost the profiles that I had previously on the old hard drive (Except for the profiles from a year ago). Is it possible to reinstall Thunderbird as if it was a completely new program, link it to Spectrum webmail, and recover all my emails still on Spectrum webmail. and also create a new recreated profile. Thank you.

Solved Archived 6 595

SMTP-Verbindung beim Senden der Mails - keine Verbindung zum SMPT-Server - werden nicht versandt

Sehr geehrte Damen und Herren, guten Tag. Seit einigen Tagen kann ich keine E-Mail mehr versenden. Fehlermeldung: Senden der Nachricht fehlgeschlagen. Die Nachricht konnt… (read more)

Sehr geehrte Damen und Herren, guten Tag. Seit einigen Tagen kann ich keine E-Mail mehr versenden. Fehlermeldung: Senden der Nachricht fehlgeschlagen. Die Nachricht konnte nicht gesendet werden, weil die Verbindung mit dem SMTP-Server ihre Ablaufzeit (Timeout) überschritten hat. Versuchen Sie es nochmals.

Ladies and Gentlemen Good day. I haven't been able to send emails for a few days. Error message: Failed to send message. The message could not be sent because the connection to the SMTP server timed out. Try again.

Windows 11 Pro - Vers. 23H2

Solved Archived 3 574

メールの送信が突然できなくなった。

10年以上使ってきたBIGLOBEメールの送信が、今月10日頃からできなくなりました。受信は出来ます。BIGLOBEから10月14日に送信機能停止のお知らせのメールがあり、15日にパスワードを変更して解除申請したら、送信機能停止解除のお知らせメールが来ました。しかし、その後も送信ができず1週間たちました。昨日、BIGLOBEからハガキにて… (read more)

10年以上使ってきたBIGLOBEメールの送信が、今月10日頃からできなくなりました。受信は出来ます。BIGLOBEから10月14日に送信機能停止のお知らせのメールがあり、15日にパスワードを変更して解除申請したら、送信機能停止解除のお知らせメールが来ました。しかし、その後も送信ができず1週間たちました。昨日、BIGLOBEからハガキにて、“送信機能停止のお知らせ”がきたので、解除手続きをしようとしたら、“メール送信機能停止になっていません”と画面になりました。BIGLOBEに問い合わせると、調べてみたら「解除になっています」との返事で、どうすればよいか困っています。サンダーバードのネット画面で、ESRチャンネルからReleaseに切り替えを勧めていますが、関係ありますか?ESRとReleaseの知識がないので良く分かりません。 現在は、最新のVersion144です。 ネット上で、BIGLOBEはサンダーバードを使っている者のトラブル解決には関与しないとの書き込みを見ました。 解決方法が有りましたら、お教えください。

Solved Archived 1 554