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No new email screen opens when I try to use the send to mail recipient on Win11.

Thunderbird Version 142.0 will open when I chose a file to send to mail recipient using win 11, but the new email screen doesn't open so no file attaches. All my default… (read more)

Thunderbird Version 142.0 will open when I chose a file to send to mail recipient using win 11, but the new email screen doesn't open so no file attaches. All my defaults are correct, there is a proper mail recipient entry in the appdata sendto file and there is a key in the registry for Thunderbird under client mail.

Solved Archived 3 1061

Thunderbird no longer offering to resize inserted images

Hello, I am running Thunderbird 140.1.1 esr on a Win 10 Pro laptop. In the past, when I inserted an image into an email, Thunderbird offered to resize that image. Now, it… (read more)

Hello,

I am running Thunderbird 140.1.1 esr on a Win 10 Pro laptop. In the past, when I inserted an image into an email, Thunderbird offered to resize that image. Now, it just inserts the image, even if it is very large, and doesn't give me that option anymore. So I need to first resize it before adding it.

Is there a setting that will allow the resizing, or has Thunderbird changed how it handles inserted images. I tried the "Advanced Edit" option, but those changes don't "take" and the image is inserted as is.

Also - when I do try to add an image - the inbox becomes the primary window and I need to "find" the compose page to see the email. That didn't used to happen either.

Thanks for any help!

TN

Solved Archived 4 1039

Drag and Drop Feature Doesn't Work

I'm using Version 128.6.0esr in Windows, but can't do drag and drop file for attachment at all. Previously it still can use this feature but suddenly it came to a stop. … (read more)

I'm using Version 128.6.0esr in Windows, but can't do drag and drop file for attachment at all. Previously it still can use this feature but suddenly it came to a stop.

The icon Ø will appear when we are trying to drag and drop a file to the create message window.

We already have tried the troubleshoot with no result.

Any advice on how to repair this?

Thanks

Solved Archived 9 978

Cannot open JPEG images in default Windows image viewer anymore, PNG in the same viewer works

I am an experienced TB user, but at the moment at a total loss for a solution to my problem. I use Windows 11 Pro. When trying to click on image attachments for PNG and J… (read more)

I am an experienced TB user, but at the moment at a total loss for a solution to my problem.

I use Windows 11 Pro. When trying to click on image attachments for PNG and JPG/JPEG pictures, the behaviour is different: PNG images are displayed just fine in the Windows photo viewer, JPEG images are not. If I open the same images via double-click from the local disk, both open just fine in the same viewer. I have checked the file type settings already and even changed them to always ask me for JPEG images. I get asked just fine and see that TB wants to open the Windows photo viewer for both files types, but while it works for PNG, it does not for JPEG. There is no error message, just nothing happens, at least nothing visible to me.

When trying the same from a new user profile, it works as expected. I tried TB safe mode, deactivating all add-ons, but it still does not work in my main user profile.

I would be glad to receive hints for how to solve or at least debug this. Thanks in advance.

Solved Archived 4 871

drag and drop attachments from thunderbird under MacOS not working

Drag and Drop attachments to the desktop stopped working again with Thunderbird 145. Steps to reproduce: You receive a mail with an attachment. You drag an attached file … (read more)

Drag and Drop attachments to the desktop stopped working again with Thunderbird 145. Steps to reproduce: You receive a mail with an attachment. You drag an attached file from this message and drop it onto the desktop of your Mac to download it. The attached file is not saved to the desktop (or any other folder I tried). This is on MacOS 26.1 MacMini M4. Please fix asap.

Locked Archived 6 499

Attachments in Thunderbird 115.18

Is there any way to get Thunderbird to display attachments in the body of an email message rather than in tabs underneath the email? There is a "Display Attachments Inlin… (read more)

Is there any way to get Thunderbird to display attachments in the body of an email message rather than in tabs underneath the email? There is a "Display Attachments Inline" option under "View" but attachments are in tabs whether that's checked or unchecked. I am coming from Mac Mail...and am used to seeing the attachments in the email body itself before I grab them and drag them to my desktop. They only appear as tabs in Thunderbird.

Solved Archived 4 476

file size of attachments

This is just a curiosity. When I attach files to TBird emails it always shows the size of the attachments. When the attachments are large enough, I get a warning asking… (read more)

This is just a curiosity. When I attach files to TBird emails it always shows the size of the attachments. When the attachments are large enough, I get a warning asking me if I really want to send them or if I should use a file sharing app. What I find curious is that the warning always shows a file size substantially larger than what TBird does. For example, today I wanted to share a file the both TBird and my Win file manager said was 32MB, but the warning said I was trying to send a file that was 48MB.

Why is that? Does TBird have additional data it attaches to the sent message that increase the file size substantially?

Solved Archived 4 436

Attachment error

I had put this up on all the mozilla firefox forums, putting up again, cause it remains unresolved. Dear Thunderbird, I have been using Eudora for 20 plus years and migra… (read more)

I had put this up on all the mozilla firefox forums, putting up again, cause it remains unresolved.

Dear Thunderbird,

I have been using Eudora for 20 plus years and migrated to Thunderbird after Mozilla took it over. After my donation, I have observed that the last update that you have done, has a bug.

I would always detach any attachments on my email and categorize them in my set directories for easy retrieval and I have these files since 1991. Off late when I detach a file it deletes it from the email, and saves it to my attach folder, desingated in the options menu, making my inbox file that I backup smaller and managable on a pen drive too. Now when I detach files, it deletes them from the email but the attach directory is always empty.

Please rectify this as it is causing a lot of files being lost.

Locked Archived 1 430

отражение вложений в почтовых сообщениях

Не отображаются картинки в теле сообщений Настройка "Показывать вложения в теле сообщения" включена При просмотре сообщений в списке отправленных писем, либо при получени… (read more)

Не отображаются картинки в теле сообщений Настройка "Показывать вложения в теле сообщения" включена

При просмотре сообщений в списке отправленных писем, либо при получении внешних писем со скринами вставленными в тело письма не видно картинок в теле сообщения, все картинки переносятся в приложенные документы с наименованием из хаотичных символов, и также не видно какой из этих файлов в каком месте сообщения вставлен.

Просьба помочь разобраться

Версия Thunderbird - 140.1.0esr (64-разрядный)

Solved Archived 3 350

message in-content photo sizes

When T-Bird sends a message with an in-content photo, is that photo compressed to save space and transmission time? I converted from Eudora. Eudora would compress in-con… (read more)

When T-Bird sends a message with an in-content photo, is that photo compressed to save space and transmission time?

I converted from Eudora. Eudora would compress in-content photos to save space and transmission time.

If T-Bird performs a similar action, is that compressed file saved somewhere?

Solved Archived 1 338

Sending a file from the W11 context menu

TB in WIN11. Right click on any file. In Win10, there was a "send to" option. In Win11, there's a "share" option. To send a file directly, select "show more options." The… (read more)

TB in WIN11. Right click on any file. In Win10, there was a "send to" option. In Win11, there's a "share" option. To send a file directly, select "show more options." The older version's menu will appear, and it will say "send to -> email recipient." Is there a way to generate an option to send files faster? When the file sending window appears from the file manager, the cursor in the message writing window doesn't move to the address field (as it does when composing a new message) but somewhere else. This is quite strange, because you automatically start typing the recipient's address, but it doesn't appear in the program. This is probably more a system issue than Mozilla's. Perhaps a registry entry or other action might work. Perhaps the submenu after right-clicking on a file, or the icon at the top next to "Copy, Paste, Cut" or in section share it.

Solved Archived 4 329

Sending email with Canon IJ Scan Utility

Hello from France, I own a Canon Maxify print "Ecotank" and a brand new computer Dell Windows 11 22H2. Thunderbird 128.6.1 esr x64 has been installed I meet a problem : D… (read more)

Hello from France,

I own a Canon Maxify print "Ecotank" and a brand new computer Dell Windows 11 22H2.

Thunderbird 128.6.1 esr x64 has been installed

I meet a problem :

Despite Thunderbird is set by default in Windows, and into IJ Scan Utility "Thunderbird" is set by default too for email directly after scanning a document, Thunderbird opens but with no new window "New Message" as it should be !

Before, i used to open IJ Scan Utility, select "email" , document was scanned and Thunderbird opened with a new window ready to send the message with the scanned document joined.

Can you help me please? Thanks a lot for reading.

Solved Archived 2 327

Opening docx and xlsx files don't open

docx and xlsx attached files don't open with I click on them. I want them to open in Word and Excel. Nothing happens. I have to save them to my Desktop and then I can ope… (read more)

docx and xlsx attached files don't open with I click on them. I want them to open in Word and Excel. Nothing happens. I have to save them to my Desktop and then I can open them.

doc and xls attached files open when I click on them.

I can't find any associations in "files and attachments". 

I'm using version 140.7.0esr (64-bit)

Solved Archived 2 310

What is the maximum permitted number of MIME parts attached to an email?

I am trying to send a message with lots of MIME attachments from Thunderbird. After I click "Send", I get this error message: "Number of MIME parts exceeds maximum permit… (read more)

I am trying to send a message with lots of MIME attachments from Thunderbird. After I click "Send", I get this error message: "Number of MIME parts exceeds maximum permitted". Unhelpfully it does not say what the maximum is and I cannot find this information in Support.

I have uploaded an image of the message I get. I have 100GB of free disk space on my C drive where my Thunderbird programme is and 531 GB free space on the drive where I keep my Thunderbird profile - with all the mailboxes and archives. Windows 10 desktop computer.

Anyone know what the maximum number of MIME attachments to an email is? Thanks in advance

Locked Archived 1 300

Attachments

Dear Thunderbird, All attachments used to save on a folder when it was detached before. Without any changes done, just on updating the Thunderbird software, the attachmen… (read more)

Dear Thunderbird,

All attachments used to save on a folder when it was detached before. Without any changes done, just on updating the Thunderbird software, the attachments now detach and delete from the email, but when I check the same folder there is no file detached and saved there, while the file gets deleted from the email and lost forever.

Have put this on many forums as well as bugs but no respite, please help Mozilla, FIrefox and Thunderbird team.

This was my post on the other Mozilla forums: Dear Thunderbird,

I have been using Eudora for 20 plus years and migrated to Thunderbird after Mozilla took it over. After my donation, I have observed that the last update that you have done, has a bug.

I would always detach any attachments on my email and categorize them in my set directories for easy retrieval and I have these files since 1991. Off late when I detach a file it deletes it from the email, and saves it to my attach folder, desingated in the options menu, making my inbox file that I backup smaller and managable on a pen drive too. Now when I detach files, it deletes them from the email but the attach directory is always empty.

Please rectify this as it is causing a lot of files being lost.

Locked Archived 1 290

"Thunderbird mystery" re: size of message

Hope someone can resolve this "Thunderbird mystery" for me. I just sent an email to 9 people. The message was a few paragraphs and would normally be 8.6 kb in size. (I kn… (read more)

Hope someone can resolve this "Thunderbird mystery" for me.

I just sent an email to 9 people. The message was a few paragraphs and would normally be 8.6 kb in size. (I know because I copied and pasted the body of the message into a "test" email, and TB showed 8.6 kb as the size.)

My message included an attachment of 58.0 kb in size. [It also included 3 links, but those shouldn't contribute more than a miniscule amount (just the actual letters in the link) to the size, right?]

Yet when I sent the message plus attachment (and copied myself), Thunderbird showed it as 5.3 MB (!) in size.

How can that be? Any help would be appreciated.

Andrew

Solved Archived 4 289

Cannot delete attachments

In version 142.0, none of the usual methods for deleting attachments is working for me. From the drop-down menu in the attachments area, "Detach all" saves the attachment… (read more)

In version 142.0, none of the usual methods for deleting attachments is working for me. From the drop-down menu in the attachments area, "Detach all" saves the attachments but does not delete them. "Delete all" does nothing. Selecting one attachment and pressing the <delete> key does not work. Selecting one attachment and using the "delete" command from the drop-menu does not work.

Any ideas?

Solved Archived 2 279

How to quickly jump to the folder at my PC after I have saved an attachment file?

Please teach me how to quickly jump to the folder where I have saved an attachment file on my PC soon after I saved the file? I want to open the attachment file soon aft… (read more)

Please teach me how to quickly jump to the folder where I have saved an attachment file on my PC soon after I saved the file? I want to open the attachment file soon after I have saved it to a folder I selected upon saving it. Does Thunderbird have a function to indicate the folder to which I have saved an attachment file on my PC?

Solved Locked Archived 8 260

I'm struggling to attach a photo to an email I'm sending

hello I don't seem to be able to attach and display a photo while sending an email. I transfer the image over but all that appears is a small square with no image display… (read more)

hello

I don't seem to be able to attach and display a photo while sending an email. I transfer the image over but all that appears is a small square with no image displayed. Attachment doesn't seem to work either.

I'm on a MacBook Air

any help would be appreciated

Solved Archived 1 249