Showing questions tagged: Show all questions
  • Solved

Can't Change Authentication Method to OAuth for Microsoft SMTP Server

I can’t complete the steps to change to OAuth for my Hotmail account. The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But… (read more)

I can’t complete the steps to change to OAuth for my Hotmail account.

The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But the authentication method drop down list doesn't include OAuth. Here are the only options in the list:

  • No authentication
  • Normal password (this is the one I currently use)
  • Encrypted password
  • Kerberos / GSSAPI
  • NTLM

I use Windows 11 and Thunderbird version 128.20esr (64-bit), Windows.

How do I fix this problem?

Asked by 9212cp406 3 weeks ago

Answered by david 3 weeks ago

  • Solved

new(ish) Thunderbird layout

firstly, i'd like to say this isn't really about settings, well it sort of is, it's about layouts, but there's no heading for that. sorry! i've just gone from version 10… (read more)

firstly, i'd like to say this isn't really about settings, well it sort of is, it's about layouts, but there's no heading for that. sorry!

i've just gone from version 102 to version 128. for my use of Thunderbird, nothing much seems to have changed, except some things are now harder. (such is progress!) i would like to see the columns in message lists as proper columns, with headers you can click on. so only one line per message, as it used to be, would suit me just fine. that way i can compare things in the list, which i would say is really important. you can change the sort, and easily see how it effects things.

does anyone know if is there any way to achieve this? i can't see anything in Settings or View. thanks so much.

Asked by Atom7 3 weeks ago

Answered by Atom7 3 weeks ago

  • Solved

Thunderbird and MS Outlook Oauth authentication problems

Not a question, a suggestion. On the help page for using OAuth2 in Thunderbird, there are 2 things not specified. 1. In the SMTP settings, I couldn't select OAuth2 untli… (read more)

Not a question, a suggestion. On the help page for using OAuth2 in Thunderbird, there are 2 things not specified. 1. In the SMTP settings, I couldn't select OAuth2 untli I changed the server from something older to, if I remember right, smtp.office365.com. The old entry was more like smtp.outlook.com. Then I had to close and restart Thunderbird. 2. Tbird still couldn't access my Outlook mail account. On Microsoft's security page, I had to create an "app password" and enter that in Thunderbird instead of my previous Outlook password. Either I made an error, or the first app password didn't work and I had to create another app password; that time it succeeded.

Asked by stitesww 3 weeks ago

Answered by Wayne Mery 6 days ago

  • Solved

Thunderbird is displaying all messages without interpreting HTML

Seems like after the latest update, now all my messages, from all senders, are shown almost as if in "view source" - explicit URLs, no pictures, etc etc. This applies to… (read more)

Seems like after the latest update, now all my messages, from all senders, are shown almost as if in "view source" - explicit URLs, no pictures, etc etc. This applies to all messages, all folders. Feels like I need a universal "process as HTML if possible" button -- help!

Asked by JCUZ 1 week ago

Answered by JCUZ 1 week ago

  • Solved

smtp issues

Good day, Thank you for your time, its much appreciated So My primary email account provider only permits me to receive but not send emails. Consequently I had to load Gm… (read more)

Good day, Thank you for your time, its much appreciated So My primary email account provider only permits me to receive but not send emails. Consequently I had to load Gmail in order to send mail. However in spite of all the correct settings gmail also refuses to send. Can you please resque me from this frustration.

Asked by Ray Hurley 1 week ago

Answered by Ray Hurley 5 days ago

  • Solved

moving email account further up or down the list in Thunderbird

I have just had to delete one of my accounts, and reinstall it after I kept getting an error message. Doing this seems to have solved the error, but now that account sit… (read more)

I have just had to delete one of my accounts, and reinstall it after I kept getting an error message. Doing this seems to have solved the error, but now that account sits at the bottom of the list of all of the emails, but it is one of the accounts I use most regularly and it would be more convenient if it were further up the list. I cannot seem to see a way of moving them anywhere?? In other programs it appears that you simply drag the email address up or down to relocate it? Any help would be appreciated.

Asked by Nigel Morrison 2 weeks ago

Answered by Nigel Morrison 2 weeks ago

  • Solved

128.2.3 broke all my rss-feeds, Account Name changed to "server8.invalid"!?

After auto-update to v128.2.3esr all my rss-feeds are broken. The main rss-folder Account Name has changed to "server8.invalid" and all contained rss-feeds are colored gr… (read more)

After auto-update to v128.2.3esr all my rss-feeds are broken. The main rss-folder Account Name has changed to "server8.invalid" and all contained rss-feeds are colored gray and are unable to fetch new messages. How can I fix this?

Asked by leifel 1 week ago

Answered by christ1 1 week ago

  • Solved

Version 128.2.3esr "Confirm on delete" is not functioning any more

Prior to being pushed the Thunderbird update to Version 128.2.3esr this morning, I had always received a popup window to confirm message deletion. After the update this… (read more)

Prior to being pushed the Thunderbird update to Version 128.2.3esr this morning, I had always received a popup window to confirm message deletion. After the update this morning, I am not getting the confirmation window and I have not been able to find a setting that might have been turned off with the update.

The closest setting I can find is extensions.webextensions.ExtensionStorageIDB.migrated.confirmbeforedelete@caligraf which is set to TRUE.

Has this functionality been removed from Thunderbird? I sure hope not.

Asked by ecseaberg 1 week ago

Answered by david 1 week ago

  • Solved

Incoming Emails-Not Showing- but displays code ------=_NextPart_000_0088_01D8B70B.6FED5E20--

My inbox messages that are incoming are showing the following message and no data. This has happened for several days. It comes from both internal and external contacts a… (read more)

My inbox messages that are incoming are showing the following message and no data. This has happened for several days. It comes from both internal and external contacts and I know the emails are not spam/junk. How do I fix it so I get the messages. It is this same code on all days and all the emails with this message. I do get some of my other emails so not sure how it is decided which this is happening to but I am missing out on several that I need due to this issue. Thanks for your assistance!


=_NextPart_000_0088_01D8B70B.6FED5E20--

Asked by christal1 4 weeks ago

Answered by christ1 1 week ago

  • Solved

Thunderbird cannot receive or send emails on my Outlook address (works OK with my comcast address).

Forum says you need a screenshot to help diagnose but Thunderbird doesn't allow screenshot of settings... So, Server Settings: Server Type: IMAP Mail Server Server Na… (read more)

Forum says you need a screenshot to help diagnose but Thunderbird doesn't allow screenshot of settings... So, Server Settings:

 Server Type:  IMAP Mail Server
 Server Name: imap-mail.outlook.com  Port: 993

Security Settings

 Connection security:  SSL/TLS
 Authentication method:  Normal Password

Running Thunderbird 115.10.1 (32 bit) Outgoing Server (SMTP) Settings Microsoft Live Hotmail - smtp-mail.outlook.com (Default) Windows 11 Home V 23H2

I've tried everything I can think of and read/tried lots of suggestions including turning off firewall, password changes, etc. I don't recall any updates or changes to anything when the problem started several days ago. Exasperated. Thanks for any help.

(PS - I do, on occasion, send a few $ to Mozilla. ;-) Thanks for your time.

Asked by lbrucewhite 2 days ago

Answered by lbrucewhite 2 days ago

  • Solved

Thunderbird email unable to log in at server - gmail

This just happened with a new update on only one of my two gmail accounts 128.2.3esr I was not getting email on one account, so I deleted that one account. Now I can't a… (read more)

This just happened with a new update on only one of my two gmail accounts 128.2.3esr

I was not getting email on one account, so I deleted that one account. Now I can't add it back to TB. I get "Unable to log in at server. Probably wrong configuration, username or password." Double check password and logged on with it on Edge browser, no problem.

I uninstalled / reinstalled Thunderbird with the same result.

Thank you!

Asked by Ralph Walrod 1 week ago

Answered by Ralph Walrod 1 week ago

  • Solved

Thunderbird hangs when trying to delete a message

Windows desktop Just updated to Version 128.2.3esr | Released September 20, 2024 When I select a message and click on the delete button, Thunderbird hangs forever. Is … (read more)

Windows desktop Just updated to Version 128.2.3esr | Released September 20, 2024 When I select a message and click on the delete button, Thunderbird hangs forever.

Is there a way to revert to the previous version?

Thanks

Asked by northernBorder 5 days ago

Answered by Wayne Mery 5 days ago

  • Solved

Why did Thunderbird get so slow?

Thunderbird is so slow, especially when deleting emails. This has been happening for a month or so. It got better last week, it seemed normal, but it's back to being inf… (read more)

Thunderbird is so slow, especially when deleting emails. This has been happening for a month or so. It got better last week, it seemed normal, but it's back to being infuriatingly slow to delete messages. My workflow is very disrupted. Any solutions? I need my time back!

Chris in CA

Asked by eyeart 4 weeks ago

Answered by eyeart 1 week ago

  • Solved

Get "Request failed; Mailbox unavailable" with multiple identities

I am trying to consolidate emails using the Thunderbird identity feature. I have a single email account call it acct1@yahoo.com. I have three other email addresses that g… (read more)

I am trying to consolidate emails using the Thunderbird identity feature. I have a single email account call it acct1@yahoo.com. I have three other email addresses that get forwarded to Yahoo, call them acct2@pobox.com, acct3@pobox.com, and acct4@hostmonster.com. I can send emails to all of these accounts. In Thunderbird yahoo is the default identity and the other three are alternate identities. The outgoing server settings are all identical (see screenshot). I can send emails using the acct1 and acct2 identities, but not the other two. This is puzzling because acct2 and acct3 are both forwarded identically.

The error message I get is not very helpful: Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

Asked by cartravel 4 weeks ago

Answered by sfhowes 4 weeks ago

  • Solved

Outgoing server SMTP

I tried to send an email and got a message saying "The message could not be sent because connections to Outgoing server (SMTP) pop3.gmail,com failed. The server may be un… (read more)

I tried to send an email and got a message saying "The message could not be sent because connections to Outgoing server (SMTP) pop3.gmail,com failed. The server may be unavailable or is refusing SMTP connections. Please verify your Outgoing server(SMTP) are correct and try again". I checked and they seem right but I cannot even send an email from one account to the other. The same message appears and I don't believe anything has been changed, aside from adding another address, that I know of.

Asked by Justin Pentercost 4 weeks ago

Answered by Justin Pentercost 4 weeks ago

  • Locked

Latest version of Thunderbird downloads deleted messaged from gmail, 2nd request.

Since a recent TB update in August, the program now downloads previously-deleted messages from Gmail. TB downloads from the In folder (OKI), but also current messages t… (read more)

Since a recent TB update in August, the program now downloads previously-deleted messages from Gmail. TB downloads from the In folder (OKI), but also current messages that I sent to Trash folder (not OK).

Example: 50 new messages appear in the Gmail In folder. I delete 30 messages from the In folder, and they correctly move to the Trash folder, leaving 20 in the In folder.

I next launch TB on my Win10 PC and press F5 to begin the download. Until recently, I would get the remaining 20 messages and ONLY the 20. Now, TB downloads all 50, as if 30 were never deleted.

                                                       NOTE:  I changed no settings at either end.'

If I go into the Trash folder before downloading and delete today's trash, those messages are totally gone and won't download. But this was never necessary a few weeks ago.

If any reader had and fixed this annoying problem, please tell me how you did it.

Asked by LarryGator 1 month ago

Last reply by Wayne Mery 1 month ago

  • Solved

How to make email folder structure on new device visible to filter rules there ?

Message filters not working after transfer to new windows device. (Apologies for long report below). Problem is similar to that reported and still unsolved here: https://… (read more)

Message filters not working after transfer to new windows device. (Apologies for long report below). Problem is similar to that reported and still unsolved here: https://support.mozilla.org/en-US/questions/1391209

All old messages automatically accessed under IMAP protocol sit within correct email folder on new device.

Message filters rules successfully located on old device, copied and placed in corresponding windows folder on new device. Email folder structure looks identical on both devices.

New messages sit in inbox on new device, without being filtered. Instead error messages appear, repeatedly.

"The folder 'xxxx' could not be found, so filter(s) associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder.

The folder 'yyyy' could not be found, so filter(s) associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder.

If same new messages are accessed on old device, they later appear in correct folder on new device, and no longer sit in inbox

How to make email folder structure on new device visible to filter rules there ? This is necessary for filtered email to work successfully on new device, without requiring old device to be operational - it will be taken out of service in near future.

Asked by robert.heyward 4 weeks ago

Answered by robert.heyward 1 week ago

  • Solved

K-9 (TBird for Android) Calendar sync support - when ?

Hello TBird fans, I wonder when ThunderBird native client for Android (currently named "K-9") will evolve to a point when internal calendar syncing will work properly, e… (read more)

Hello TBird fans,

I wonder when ThunderBird native client for Android (currently named "K-9") will evolve to a point when internal calendar syncing will work properly, eliminating the need to import google calendars into desktop Tbird ? Is it possible to estimate that time now, or it's better to search for alternative solution(s) ?

I will need an Android synced calendar app soon, I would prefer ThunderBird, since I've been using it for at least a decade, and I'm not even satisfied but became enthusiast also. Best email client ever made IMHO. It would be very convenient to use TBird's integrated calendar.

I've searched the forums for "android calendar sync", but didn't find corresponding info, just this archived thread is closest to my question (particularly the 3. question of it) : https://support.mozilla.org/en-US/questions/1436077

I'm not willing to use google calendar, since I don't want unstoppable notifications and ads when my events are due in time.

Thanks, Peter ;-)

Asked by Peter 4 weeks ago

Answered by Peter 4 weeks ago

  • Solved

reduce email disk space - two Sent folders

Aiming to reduce memory used by my email. I have both Sent and Sent Mail folders. My preference would be to eliminate the duplication that takes place with the two. I und… (read more)

Aiming to reduce memory used by my email. I have both Sent and Sent Mail folders. My preference would be to eliminate the duplication that takes place with the two. I understand that I can not unsubscribe from Sent Mail. Could Sent content be reduced to the items that are NOT in Sent Mail? Alternatives? My Sent folder contains more older files which I would like to retain but do not want to "try" something that MIGHT eliminate them. I am on a Mac23 with Latest Sonoma. Thunderbird on Gmail.

Asked by Jul 1 month ago

Answered by david 4 weeks ago