I'm just going round and round in circles here, I click 'Get help', it links to all product forums, I get to the Tbird forum but there is NOTHING on there to click to ask… (read more)
I'm just going round and round in circles here, I click 'Get help', it links to all product forums, I get to the Tbird forum but there is NOTHING on there to click to ask a question, only to answer questions, so I've had to come here to ask...
My install of Tbird updated. Now it is not removing junk mail.
All the settings are correct; it SHOULD be moving the junk mail to the junk folder. It IS recognizing junk as junk, but my only option is to mark as "not junk". It IS junk, so that doesn't help.
I've tried, repeatedly, clicking "run filters on folder" but the junk is still sitting there. It's NOT marked as junk, unless you open it and then it has the 'not junk' option.
Normal non-junk mail is normal.
Is there any way of reverting back to an earlier version that works? I should add I have had this problem with Tbird before and it's sort of, somehow, sometimes, fixed itself, sort of thing. I'd like to take action and fix this, now.
What to do?
Under tools-accounts-junk settings it says to move all junk mail to junk folder. It IS set for that, it just doesn't actually do so.