Showing questions tagged: Show all questions
  • Archived

can't delete message

For the last few days, Thunderbird stops moving messages to the trash or junk. Also when I send a message, it can't move the message to the Sent box. If I quit and reope… (read more)

For the last few days, Thunderbird stops moving messages to the trash or junk. Also when I send a message, it can't move the message to the Sent box.

If I quit and reopen Thunderbird, it will work again for a while.

I tried "Repair Folder" on the Inbox, Trash, and Junk folders.

Using Thunderbird 24.3.0 on Mac OS X 10.7.5.

Asked by jwwalker_ff 6 years ago

Last reply by christ1 6 years ago

  • Archived

filter mail by html code

I want to filter mail using link locations hidden in the mail's HTML code. Example: The link visible to the reader might be "Click Here"; but the site it links to might b… (read more)

I want to filter mail using link locations hidden in the mail's HTML code.

Example: The link visible to the reader might be "Click Here"; but the site it links to might be "UselessScamSite.ru". I want the filter to find and filter according to "UselessScamSite.ru".

Hint: Telling TBird filter to find and delete mail containing "UselessScamSite.ru" in the body (or anywhere else) does NOT work.

How is this done?

Asked by AlexEthridge 6 years ago

Last reply by Toad-Hall 6 years ago

  • Archived

Very slow download of msgs. Sometimes stops downloading.

Thunderbird gets slower and slower. While waiting for msgs to download the progress bar moves but it takes a long time. Sometimes it stops downloading and sometimes it … (read more)

Thunderbird gets slower and slower. While waiting for msgs to download the progress bar moves but it takes a long time. Sometimes it stops downloading and sometimes it will only download one msg of several. Meanwhile I can use Firefox to access my provider and see the email and read it, while Thunderbird is still cranking away.

Asked by balbert3 5 years ago

Last reply by Toad-Hall 5 years ago

  • Archived

My email links from Classmates will not open. It opens in Goggle.com instead. Why??

I use Firefox and recently the links in my emails from Classmates will open. The window for Goggle.com opens instead. These links use to work and now I cannot get them … (read more)

I use Firefox and recently the links in my emails from Classmates will open. The window for Goggle.com opens instead. These links use to work and now I cannot get them to work at all. Can anyone give me some help on how to get the links to open correctly?

Asked by Mac73 1 year ago

Last reply by Matt 1 year ago

  • Archived

Turn off alert after opening mail

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes… (read more)

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes time. How can I set the alert to go off when I've read a new email?

Asked by LazyDays 2 years ago

Last reply by sfhowes 2 years ago

  • Archived

I've lost all my data during failed migration using Windows easy transfer

I tried to use Windows easy transfer to move my data between two computers (both running Windows 7), using a Transcend external hard disk. Now it seems to have disappear… (read more)

I tried to use Windows easy transfer to move my data between two computers (both running Windows 7), using a Transcend external hard disk. Now it seems to have disappeared from the Transcend during the process, and the Thunderbird on the old computer won't work any more (the message is that the program is running but not responding).

Is there any way of retrieving my old address book, at least??

Asked by JimTait 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

On my Windows 8.1 machine with no other programs running, frequently Thunderbird hangs for five minutes when I delete or move a message. IMAP server ok.

I have Thunderbird on several boxes. On my Win 8.1 box, about half the time, TB hangs when I try to delete or move a message to another mailbox. This never happens on my … (read more)

I have Thunderbird on several boxes. On my Win 8.1 box, about half the time, TB hangs when I try to delete or move a message to another mailbox. This never happens on my Win 7 boxes. The IMAP server belongs to me and has only my private traffic. So my request to move to "trash' or another folder does not have to contend with any other client. Thunderbird shows a "not responding" message and greys out if I try to do anything else. This happens about half the time and is becoming a real problem for me.

Asked by bobwalter 6 years ago

Last reply by christ1 6 years ago

  • Archived

When I try to follow instructions the options given are NOT the ones that show up on the website

When I try to change things in Firefox I am told what will show up in the window however, what shows up is not the same as predicted. and so I cannot follow the instructi… (read more)

When I try to change things in Firefox I am told what will show up in the window however, what shows up is not the same as predicted. and so I cannot follow the instructions and resolve the problem.

Product changed from Firefox to Thunderbird by moderator Andrew.

Asked by Jibse 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Help with including all my email accounts for my laptop computer

Firefox is my browser and should be able to syn my different websites (Google, Microsoft, etc.) on my laptop computer...just like Firefox has done in the past. As you ma… (read more)

Firefox is my browser and should be able to syn my different websites (Google, Microsoft, etc.) on my laptop computer...just like Firefox has done in the past. As you may know by opening my account. I am able to see all my Google emails on my cell phone, but not on my laptop computer. Why?

Also, as Firefox knows, I have a new Google email address: ...and a new password: (...Firefox uses it for my cell phone and I get all my Google emails on it. My question is: Why don't I?

In fact, when I click on my Google email account on my laptop computer, I get this message from Firefox down in the right hand corner, that you are not able to connect to my Google emails on my laptop computer...but I can on my cell phone. WHAT'S UP DOC?!?

I am at my wits end trying to figure this dichotomy out? I am seriously thinking about changing my Firefox browser to a different browser after all my years with Mozilla. HELP! Your faithful client. Dr. Richard C. Muzik

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by rcmuzik 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My husband is getting my emails for some reason (6 months or so now)?? How do we stop it?

My husband receives some of my emails, not all. This started months ago. Have contacted BrightHouse Networks but it is not a glitch in their system they tell me. How d… (read more)

My husband receives some of my emails, not all. This started months ago. Have contacted BrightHouse Networks but it is not a glitch in their system they tell me. How do we stop it?

Asked by Justal8182 5 years ago

Last reply by user01229325 5 years ago

  • Archived

How can increase the size of my Sent folder?

Many of my files in Email won't open, I'm guessing because there is not enough room to juggle the files around. I get an error message 'message may contain a virus or the… (read more)

Many of my files in Email won't open, I'm guessing because there is not enough room to juggle the files around. I get an error message 'message may contain a virus or there is not enough disk space.' I have plenty of disc space. That message shows even trying to send/receive to myself. I suspect I need to increase the size of my Sent Folder. The accumulated archives go back to the 1990s.... and no, I don't want to get rid of them. Can I get into the defaults to make those files larger?

Asked by John Rossie 4 years ago

Last reply by Toad-Hall 4 years ago

  • Archived

I want to clean up the auto names that pop up when I type a name in search

Lets say I want to write to Larry.Smith at xyz corp. If I star to type in Lar I get every Larry I've known for 10 years. I want to be able to weed out and eliminate tho… (read more)

Lets say I want to write to Larry.Smith at xyz corp. If I star to type in Lar I get every Larry I've known for 10 years. I want to be able to weed out and eliminate those names that are no longer relevant to me. How can I do this so that only the most recent names pop up? Can you tell me how to do this?

Asked by heidelgirl 6 years ago

Last reply by sfhowes 6 years ago

  • Archived

I don't want my e-mails to be deleted unless I decide to do so. Where is the control?

Every month, I find that all the earlier e-mails have been deleted. They are not in Archives, or Trash, either. So I am losing quite a lot of messages which I want to kee… (read more)

Every month, I find that all the earlier e-mails have been deleted.

They are not in Archives, or Trash, either.

So I am losing quite a lot of messages which I want to keep.

What controls exist so that I can tell Thunderbird when I want to delete something, and not have it happen whether I want a deletion or not? And WHY is this basic information so impossible to find on any of the pages?

Asked by FedupwithThunderbird 5 years ago

Last reply by user01229325 5 years ago

  • Archived

e-mail password-error message dialogue appearing on-top interrupts typing in password dialogue for the following e-mail accounts.

Typing in erroneous password for one of e-mail accounts (registered in Thunderbird) causes next account password input be interrupted by password-error message dialogue a… (read more)

Typing in erroneous password for one of e-mail accounts (registered in Thunderbird) causes next account password input be interrupted by password-error message dialogue appearing on the top of everything!

It happens as long as I remember.

now in Thunderbird ver. 52.7.0 (32 bit) on Win-7 x64 platform.

Asked by prcwnl 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I want to return to a previous version of Firefox because the one I now have stinks!

I originally started using Mozilla twenty some years ago because I was able to choose the tools that I wanted and could avoid having to use Google. And now Yahoo is a pa… (read more)

I originally started using Mozilla twenty some years ago because I was able to choose the tools that I wanted and could avoid having to use Google. And now Yahoo is a part of Google, so I changed to a different service provider. And now with this latest Mozilla version, it does not allow me to install the service provider that I want. I'm stuck with Yahoo no matter what I do. So now I would like to go back to a previous version of Mozilla so I can get rid of this annoying Yahoo BS that keeps coming up on my PC. Would you please tell me how to go about reinstalling Firefox version 58.0!

Asked by warp4dennis 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

thunderbird is slow - because of McAfee

Occasionally Thunderbird email service installed on my desktop is very slow opening an email and loading emails. I have multiple email addresses and it does not happen w… (read more)

Occasionally Thunderbird email service installed on my desktop is very slow opening an email and loading emails. I have multiple email addresses and it does not happen with all of them. It happens with the two (out of 10) addresses that receive the most emails. What can I do. I thought it might be my anti-virus program but since it only happens on two of the 10 emails that receive messages on my Thunderbird I do not believe that it can be he anti-virus or that would effect all the emails I receive and not just some.

Asked by jorgeblanco 6 years ago

Last reply by billbinich 6 years ago

  • Archived

When I upgraded to v24.3.0 all my saved email, in custom folders, vanished. The folders are still there, but empty. How do I recover the missing email?

Name Thunderbird Version 24.3.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.3.0 Profile Folder (Local drive) Application Bu… (read more)

Name Thunderbird Version 24.3.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.3.0 Profile Folder (Local drive) Application Build ID 20140131124303

Asked by cromerd57 6 years ago

Last reply by guigs 6 years ago