Showing questions tagged:

Thunderbird Thunderbird Pro

What are the exact differences between Thunderbird and Thunderbird Pro? Pro includes GB of storage. I want to know if this is only the case with Thunderbird, and if all o… (read more)

What are the exact differences between Thunderbird and Thunderbird Pro? Pro includes GB of storage. I want to know if this is only the case with Thunderbird, and if all other Thunderbird versions, for example, on the channel Relies Eser, do not include storage. I'm also interested in the topic of encryption, so please provide as much detail as possible.

Where can I find information about this in German?

Open 4 52

grey background on messages just appeared today!

I've tried all sorts of suggestions but I can't get the background on "messages" display to revert to the white it has always been till today! I don't recall making any c… (read more)

I've tried all sorts of suggestions but I can't get the background on "messages" display to revert to the white it has always been till today! I don't recall making any computer changes that might have affected the background display on inbox messages and change it from what it has always been--black print on white background. Now I have a (light) grey background and it's not as easy to see or deal with messages. Please help. -- John Sigwald [edited email from community support forum]

Open 1 45

Can't make a donation to Mozilla.

Hi There, A few times I have tried to make a donation but each time i get a message that the donation can't be made due to some sort of compliance issue. Once you resolv… (read more)

Hi There,

A few times I have tried to make a donation but each time i get a message that the donation can't be made due to some sort of compliance issue. Once you resolve this there may be more donations made. To note this has been the same from the first time i tried but i thought it would resolve itself, it hasn't.

There is a discrepancy between the agreed donation amount and the charge of $1.45 i think. this may be the issue or,, cheers Dorothy

Open 1 93

Critical UI regression and usability issues in recent rollout

Dear Thunderbird Developers, I am writing to express my frustration regarding the recent UI changes. After the latest update, the standard toolbar icons (Get Messages, Wr… (read more)

Dear Thunderbird Developers,

I am writing to express my frustration regarding the recent UI changes. After the latest update, the standard toolbar icons (Get Messages, Write, Address Book, reply, etc.) completely disappeared for me, leaving behind nothing but a search bar. Even using the "Restore Default Set" option fails to bring the essential navigation buttons back. While I can eventually fix these issues as a power user, these constant, breaking UI changes are a major problem for average users. For instance, my 65-year-old mother relies on a stable interface. Every time a rollout breaks the visual layout or hides basic functions, she is unable to use her email until I step in to fix what the update messed up.

Forcing users to manually rebuild their primary navigation toolbar after an update is not a "feature"—it’s a regression that alienates long-time especially elderly users who need reliability over constant redesigns. Please prioritize UI stability and ensure that "Reset to Default" actually restores a functional set of icons.

If you need further information I'll be glad to hear and hope you can give me an easy fix for this problem.

Please answer andere the following address: [edited email from community support forum] Or send a notification with a link to this thread

Best regards,

Dilan Adler

Open 4 127

A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation.

Kit Galloway, A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation. I want to return to the classic… (read more)

Kit Galloway,

A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation.

I want to return to the classic Thunderbird display. I'm using the current Mac mini.

My email: X@earthlink.ne Phone: xxx-xxx-xxxx

(PII removed by moderator)

Open 1 126

PROBLEM SMTP SERVER

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird fo… (read more)

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird for the address redacted@outlook.be. Crucial Note: Incoming mail (IMAP) works perfectly with the same credentials, proving that the authentication and the password used are correct. Technical Data & Actions Taken: SMTP Configuration: Server smtp.office365.com, Port 587, STARTTLS (or port 465 SSL/TLS). Authentication: Using a 16-character App Password generated after enabling Two-Step Verification. Symptom: Systematic rejection of the SMTP connection (Command Error 12 or timeout). Other Outlook accounts configured on the same Thunderbird client and the same internet connection (Belgium) are working without any issues. Tests Performed: Complete purge of Thunderbird's password manager, alias verification, and full restart of network equipment. Conclusion: Since the reception service is operational and full access is functional via Webmail/Outlook App, the block is specific to the SMTP protocol for this particular account on the Microsoft server side. Request: Please lift any security restrictions or reset security flags for the SMTP service on this specific account. My mail for respons : [edited from public community support forum] @gmail.com

(PII removed by moderator)

Open 4 147

end a memory

Hello, sometimes memories pop up that I want to stop repeating. The button for this is “close” or "close all" in German. But the popup menu doesn't disappear. That bother… (read more)

Hello, sometimes memories pop up that I want to stop repeating. The button for this is “close” or "close all" in German. But the popup menu doesn't disappear. That bothers me a lot. I can't say at the moment whether only the dates from the addresses are affected.

Open 1 92

Thundirbird Settings Explanations/Instructions?

Is there a document somewhere that gives the meanings/explanations of all the choices when selecting settings for a Thunderbird account ? When I go through the settings … (read more)

Is there a document somewhere that gives the meanings/explanations of all the choices when selecting settings for a Thunderbird account ? When I go through the settings there are many choices that I do not know what they mean, and finding each separately could take hours ...

Open 1 127

I receive emails automatically, but they only go into my inbox. They don't go into folders I've organized with Gmail labels. I can receive emails by clicking on the folder.

Why do I have to do this every time? <DownloadLink> Why_do_I_need_to_do_this_every_time.mov https://primedrive.jp/v2/access?key=t9NdG3za99jDrgfT9tuvKw Is there a s… (read more)

Why do I have to do this every time?

<DownloadLink> Why_do_I_need_to_do_this_every_time.mov

https://primedrive.jp/v2/access?key=t9NdG3za99jDrgfT9tuvKw

Is there a setting I can adjust? Or is this just how it is with Gmail?

Open 4 168

Thunderbird Daily vs. Release version, subject line in bold format and email address display format

I recently went back from Thunderbird daily to the release channel when I set up my new PC. 1. On opening an email - The Subject display in Daily Version is Bold and ac… (read more)

I recently went back from Thunderbird daily to the release channel when I set up my new PC.

1. On opening an email - The Subject display in Daily Version is Bold and according to the font as set in Thunderbird Settings. Just Perfect. It is not the same in the Release Channel. Looks not so nice.

2. In Release Channel -- under settings If I choose to display the "Name Only" under Message List for address display format. It ignores

3. Release channel is ver 146.0.1 .. If I go back to Thunderbird daily .. will I be able to use the same profile used for the Release channel?

With my thanks in advance

Open 3 330

Account Creation

Is there a way to talk to someone? I put in what was required, but it didn't work. And after that, I don't have a clue what to do next. Mac <phone redacted> … (read more)

Is there a way to talk to someone?

I put in what was required, but it didn't work.

And after that, I don't have a clue what to do next.

Mac <phone redacted>

Open 1 267

I need to talk to a live person, I'm not technical anough to write down what i need. I did somethimg to my Thunderbird email and dont know how to put it back together. I'm Paul [edited]

I need to talk to a live person, I'm not technical anough to write down what i need. I did something to my Thunderbird email and don't know how to put it back together. … (read more)

I need to talk to a live person, I'm not technical anough to write down what i need. I did something to my Thunderbird email and don't know how to put it back together. I'm Paul [edited phone# from public] I'm willing to pay my email [edited from publiccommunity support forum] @newswithviews.com

Open 7 136

I love Thunderbird's Black text on a Black background emails don't you? Who needs to be able to read? No one I write emails to!

Just wondering why our forum posts can't also be black on black, or white on white, etc? Seems like the forum is stuck in the past, still doing the old black on white, a… (read more)

Just wondering why our forum posts can't also be black on black, or white on white, etc? Seems like the forum is stuck in the past, still doing the old black on white, as if anyone cares about being able to see the text.

Open 1 107