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Thunderbird Start Page Error

The Thunderbird start page in the General Settings is set to open to this URL by default: https://live.thunderbird.net/%APP%/start?locale=%LOCALE%&version=%VERSION%&a… (read more)

The Thunderbird start page in the General Settings is set to open to this URL by default: https://live.thunderbird.net/%APP%/start?locale=%LOCALE%&version=%VERSION%&channel=%CHANNEL%&os=%OS%&buildid=%APPBUILDID%

However when I open Thunderbird there is a security alert in the web panel.

Asked by gorlic 1 month ago

Last reply by Peter 2 hours ago

Back up Local Folder data elsewhere

I am backing up my Thunderbird (Windows 11) data weekly, and the size is rather large, as I have 19 years of messages (individual folders) in that Local Folder. Is there … (read more)

I am backing up my Thunderbird (Windows 11) data weekly, and the size is rather large, as I have 19 years of messages (individual folders) in that Local Folder. Is there any way of saving these folders elsewhere so they are not backed up, or perhaps excluding them from backup somehow?

You are great with help, and just recently helped greatly!

Cheers, Jim.

Asked by jim4001 1 day ago

Last reply by david 1 day ago

Subfolder in "sent" folder

I am trying to set up a subfolder in "Sent" for a gmx account within Thunderbird. I right click on "sent" but there is no "new subfolder" option (see attached image). I… (read more)

I am trying to set up a subfolder in "Sent" for a gmx account within Thunderbird. I right click on "sent" but there is no "new subfolder" option (see attached image). I also have a gmail account and that does have a "new subfolder" option. Can anyone help?

Asked by amprince49 1 day ago

Last reply by Matt 1 day ago

Need to backup data

I have backed up the data regularly before, but in the new Windows 11 pc, I cannot find the data. It used to be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\itfho9… (read more)

I have backed up the data regularly before, but in the new Windows 11 pc, I cannot find the data.

It used to be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\itfho9h2.default" on the old Windows PC which went bonkers. Now should be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\i3ls19ra.default-esr", but when looking in the "C:\Users\Jim\AppData\Roaming\" folder, Thunderbird folder is not there with the others. But that is where Thunderbird data is supposed to be according to Account Settings, Message Storage, Local Directory.

So, how do I find where the data is so that I can back it up?

Thanks.

Asked by jim4001 2 days ago

Last reply by Matt 1 day ago

Local Folders in wrong Directory

I was searching for the Local Folders in the mail folder of the Profile folder, but it wasn't there, but in TB I can see all the local folders I searched my computer and… (read more)

I was searching for the Local Folders in the mail folder of the Profile folder, but it wasn't there, but in TB I can see all the local folders I searched my computer and I found Local Folders folder in a desktop folder. To test I created a new folder in TB and then checked to folder in that desktop folder and it was updated. It seems to work even though its not in the profile directory. I don't know how I moved it and why it works, but I checked the properties page on each Local Folder and they all pointed at the desktop folder. How do I move them back and still have TB see them. I cut and paste one folder back, but TB was still pointing at the desktop forlder

Asked by mc8452 3 days ago

Last reply by david 2 days ago

14 Feb 2025: Firefox and Thunderbird have lost all account settings and pages

Desktop PC running latest Thunderbird and Firefox. Started Thunderbird, instead of the usual tabs opening, it appears to have forgotten my accounts, asks for my email add… (read more)

Desktop PC running latest Thunderbird and Firefox. Started Thunderbird, instead of the usual tabs opening, it appears to have forgotten my accounts, asks for my email address, i.e. starting from scratch again. Starting Firefox, all previously-open tabs have gone, though bookmarks are all there.

Has there been some update which has wiped or reset Mozilla data? Yes, obviously I can go through setting up Thunderbird again but that will take quite some time and yes, I can use Firefox but many of the tabs I had open were there for a reason and it will take a while to find them all again.

Is there any way that the previous state can be recovered? My laptop has both applications running fine and I have paused Windows updates for a week, just in case the latest update caused this. Thank you.

Asked by info7184 2 months ago

Last reply by timbernie 2 days ago

Syncing with iCloud calendars.

Please tell me how to sync my Thunderbird calendar to pass my appointments to my iPad/iPhone running ios18.1.1. It used to work for iOS 17. I am using the current Thunder… (read more)

Please tell me how to sync my Thunderbird calendar to pass my appointments to my iPad/iPhone running ios18.1.1. It used to work for iOS 17. I am using the current Thunderbird edition.

Asked by Stephen Halsey 5 months ago

Last reply by Jim Candela 4 days ago

How to configure Send to > email recipient to use Thunderbird in Windows 11

Thunderbird is set as the default email client, and clicking "mailto" links on web pages and in Word aor PDF documents works just the way it should. However, the right-c… (read more)

Thunderbird is set as the default email client, and clicking "mailto" links on web pages and in Word aor PDF documents works just the way it should.

However, the right-click context menu "Send to > email recipient" insists on using Outlook. I've seen a number of threads on this topic, but no definitive solution. This used to be so simple back in Windows 7, but Microsoft seems to have made it much more difficult -- or impossible -- to properly configure this setting.

Asked by Luminary99 4 days ago

Last reply by david 4 days ago

XML Parsing Error: undefined entity

Hi all, I have misconfigured my email server account in Thunderbird and need to go back and change it. However, when I do, I'm presented with this error: XML Parsing E… (read more)

Hi all,

I have misconfigured my email server account in Thunderbird and need to go back and change it. However, when I do, I'm presented with this error:

XML Parsing Error: undefined entity Location: chrome://messenger/content/am-server.xhtml Line Number 171, Column 21: <menuitem </p>


^

And I'm unable to make the correction. I'm running Thunderbird 128.3.0esr (64-bit) and do not have Chrome installed at all.

What can I do to fix this?

Mike.

Asked by Mike's Workstation 5 days ago

Last reply by christ1 4 days ago

Wo finde ich ein Feld zum Eingeben oder festlegen meiner gewünschten '''''''Signatur" ''''am Ende der geschriebenen Email?

Anfrage an Thunderbird Help wegen Signaturtext festlegen, wo geht das ?? Subject Hilfe erwünscht wegen Signalurtext eingeben Wo finde ich ein Feld zum Eingeben ode… (read more)

Anfrage an Thunderbird Help wegen Signaturtext festlegen, wo geht das ??

Subject Hilfe erwünscht wegen Signalurtext eingeben

Wo finde ich ein Feld zum Eingeben oder festlegen meiner gewünschten '''''''Signatur" ''''am Ende der geschriebenen Email. Doch dieses Feld ist jetzt gedimmt und ich kann nichts eintragen.


meine gültige Email Adresse ist: [email removed]@actana.de

Jedoch nicht [email removed]@hotmail.com die ist alt und obsolet

Asked by helmut441 5 months ago

Last reply by Wayne Mery 5 months ago

Adding Contacts in Tb 138

How do I add Contacts to Thunderbird Desktop Version 138.0? I can fill all of the fields, however, my attempts at doing a SAVE have all failed. The SAVE button is probabl… (read more)

How do I add Contacts to Thunderbird Desktop Version 138.0? I can fill all of the fields, however, my attempts at doing a SAVE have all failed. The SAVE button is probably there, however, it is hidden and I cannot move to that location. Older versions had the same problem. Can you pull the SAVE button to the left side of the column it resides in?

Asked by Jesse Glessner 1 week ago

Last reply by sfhowes 1 week ago

Thunderbird server settings

Hi! I'm assisting some people in installing and setting up Thunderbird. However I notice in the latest version of the software that I can't find where the setting is that… (read more)

Hi! I'm assisting some people in installing and setting up Thunderbird. However I notice in the latest version of the software that I can't find where the setting is that allows you to remove messages from the server once downloaded to the client. Previously there was a checkbox in the "Server Settings" section called "Leave messages on server" which, when unchecked, would remove emails from the server (seen screenshot). It looks like this option has either been renamed or removed. Can anyone help? It must be in there somewhere! Thanks for any assistance :-)

Asked by webexe 1 week ago

Last reply by christ1 1 week ago

printer problem

I have an hp printer. I use windows 11. When i go to print on Thunderbird it sends me to "documents" . I checked that the printer is working and it is. I do not know w… (read more)

I have an hp printer. I use windows 11. When i go to print on Thunderbird it sends me to "documents" . I checked that the printer is working and it is. I do not know what to do when it shows "documents" Help

Asked by huskinf1 1 month ago

Last reply by Martin Connor 1 week ago

Find or chang a PIN

Attempting to creat a QR code to set up thunderbird on mobile phone. I am ask to provide a PIN that I have no record of. The change PIN instructions "go to Settings >… (read more)

Attempting to creat a QR code to set up thunderbird on mobile phone. I am ask to provide a PIN that I have no record of. The change PIN instructions "go to Settings > Sign-in options." I can-not find any such place. How can I locate or chang that KEY.

Thank you, kilheffer@startmail.com

Asked by Kilheffer 1 month ago

Last reply by Ed 1 week ago

getting message text underneath the heading

I am very new to Thunderbird. Trying to configure it I can only see my messages on the left, with view pane on the right. I want the view pane underneath and everything a… (read more)

I am very new to Thunderbird. Trying to configure it I can only see my messages on the left, with view pane on the right. I want the view pane underneath and everything as compact as possible. I cannot see "View -> Layout" or indeed "View" at all. I see no "Menu bar" or "Mail toolbar". Where are these?

Asked by setups 1 week ago

Last reply by david 1 week ago