Thunderbird Support Forum

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have used the mail program for years without this problem. How do I fix it?

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird to accomodate this change (I've been with Thunderbird for many years), or do I need to change to Outlook 365? Help, Thunderbird no longer downloads my e-mail from Outlook.

I tried to log in to thunderbird, but my password is no longer accepted. My name ([edited] @gmail.com) seems OK.

I need two-step authentication, but thunderbird does not offer this.

I reinstalled thunderbird, and it remains unusable.

I'm getting old, so I guess I'll have to start writing down passwords.

I forgot my primary password in TB 102... None of the directions have helped me to remove the present primary password. warning, I am 70 and need hand holding directions. The directions I have found so far have to do with an earlier version. Specifically, this does not exist in my version of Thunderbird: "Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console."

A few years ago, I started to need to enter a password (perhaps called a "universal password") whenever I wanted to access Thunderbird at a time when nothing was open in Thunderbird. I do not know why or how this started to happen (and it seemed not to be necessary) but I just learned to live with this slight inconvenience. But now I have a major inconvenience: I can send e-mails from Thunderbird but no incoming e-mails appear in Thunderbird. I have two questions -- 1: How do I get rid of having to enter this password? and 2: Could this have something to do with my not being able to receive e-mails?

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Thunderbird is on my laptop. If somebody defeats my lock screen (or if I have a negligent moment), I don't want just anybody who accesses my laptop to gain access to my email. It is a security concern (retired CISSP here). Thus, I want to disable password retention. What setting will accomplish that without manually going in at every logout to remove stored passwords? I plan to do some international travel, and the laptop will accompany me.

I set a password to login to Thunderbird.

However if you simply press the cancel button on the login (keep pressing it when it re-shows) the email app opens and all emails are visible.

How is this useful? I put a password on it to make email inaccessable when i am away from my PC.

At present anyone who has acess to my machine can open and view all my emails.

thanks

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

After installing Thunderbird I want to set up my existing email address (gmail)

I set my name, email address, password (also check if it's the right one and it is). Then try to config IMAP (imap.gmail.com with port 143 for STARTTLS and OAuth2) and STMP (smtp.gmail.com with port 587for STARTTLS and OAuth2), in both IMAP and STMP I tried also SSL/TLS (993 imap /465stmp) and various of Auth method. The result is that I am unable to Done it (probably some wrong settings in STMP) I tried everything and don't know what to do.

could you help me?

How can I tell what version of TLS is being used in Ver 102.3.1? Mail client sent message I was using old version, this was on previous version od Thunderbird. I updated to 102.3.1 but can't find version number of TLS. Thanks

I turned in my laptop for a new one and I did not double check what my password in Thunderbird was so now I cannot download thunderbird to my new laptop I can get email on my phone is there a way to click something to send a reset link to my email so they know its me wanting to reset password as the instructions I found just don't seem to work I guess I shall continue reading and trying at some point when Im not so frustrated that I have not succeeded Thank You All for trying as a last thought Thunderbird should have a link to click forgot password like others do with security questions or something to verify us or an email to us as we all have our phones I just wanted this on my laptop again

Hi, been using Thunderbird for decades and been of Office/Microsoft 365 for several years.

All of a sudden TB demands I re-enter the password? Enter correct password but goes into a loop. Check passwords in Passwords and they are correct. Logon to Office 365 manually and they work. Use e-mail with Outlook and all OK. Change the password but it still happens.

Was on TB 91.11.10 and upgraded to 102.0 (both 64 bit) but it has made no difference.

TB has got itself into a loop. What is wrong and how do I resolve this?

I have installed Thunderbird on a new computer and can't remember the password. Thunderbird works well on my main computer. How do I either: Setup a new password or Recover the old password (I never saved it) I wrote down the (old) password but either I made a mistake or something else, but that one doesn't work. Version 91.11.0 btw my gmail account no longer works because of a restriction by Google. (Google doesn't like Thunderbird I am told)

Hello.

I'm trying to set up Thunderbird to use GnuPG installed on my laptop.

Here are relevant settings I changed: ``` mail.identity.default.openpgp_key_id = "goose-new <wbg@angouri.org>" mail.openpgp.allow_external_gnupg = true ```

Then I create a new email, press OpenPGP -> Digitally sign.

Then I press Send.

However, it says ``` Unable to send the message, because there is a problem with your personal key. The configured key ID ‘goose-new <wbg@angouri.org>’ cannot be found on your keyring ```

It is correctly configured in gpg (and I can sign files with it).

Any idea?

(versions: gpg: 2.3.7, thunderbird 102.6.0, OS: NixOS 23.05)

I recently got a new computer. I installed Thunderbird, copied the Profile file from the old computer, and imported it to the new. Everything works fine except sending emails from bobcaine@charter.net. When I attempt to send, I get this error

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 69.226.184.201 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

When I look up the error, it says

The IP address you’re trying to connect from has an issue with the Domain Name System. Spectrum requires a full circle DNS for emails to be allowed through. Verify the IP you’re connecting from, and check the IP address to ensure a reverse DNS entry exists for the IP. If the IP address is a Spectrum-provided email address, contact us.

Even though the error definition says, "contact us", Spectrum, they say it is not their problem since I don't get the error if I log on to spectrum and send email.

I have insured that the server settings are correct. I have deleted the email password and re-entered. I have deleted the email account and readded it. Something else is going on.

I am running windows 11 and have AT&T fiber for my connection. I have no problem emailing from other non-charter emails.

Help please, Bob Caine

The email works fine on the old computer.

Thunderbird (up to date version, release channel) is configured to log in to my e-mail server, hosted remotely, and download my mail. Password manager no longer 'remembers' my password and I have to manually enter it from the list of saved passwords even if I select to have password manager remember the password.

Bug?

I have the latest version of Thunderbird but am not able to get gmail to work after its latest security changes. I can receive mail but not send. I have done everything suggested on the Mozilla support page. Any suggestions? Thanks very much.