Thunderbird Community Forum

TB 128.3.1 esr (32 bit). I've been using TB for years.

Lately TB is marking correctly emails as Junk and the red flame shows up. This is in my Inbox and does not automatically go to Junk Folder. This is checked in my Settings: These are all checked. Mark messages as read When manually marked as junk When Thunderbird determines that they are junk Enable adaptive junk filter logging But I have to manually delete them from the Inbox. I think TB use to show these and then send them to Junk. Whats wrong?

For four years your admin has used the Mozilla platform to stalk and hack my wife me and my children, bragging about stealing nude photos of my children. I have been powerless to stop them, Donald Ericson, and Forrest Kimmel has been using your platform thunderbird to attack my family for four years or longer. I need help because they have no intention to quit. My kids are 13 and 15 and I have been tormented by this group of grown men stealing information about them, and they have Mozilla certificates to do this to us. I guess you let any pervert get a certificate. I promise that i am not going to try and stop it anymore. I am hiring an attorney and suing the crap out of your site. Hope you have cho-mo coverage.

My name is Raymond Timber, and I’m a DoD Contractor with DISA J6 in Hampton Roads. Could you please provide me with the latest copy of the TAA Compliance document? I need it to request an updated version of Mozilla Thunderbird 128.x ESR. My contact info is Raymond.timber.ctr@mail.mil

Spammers may know how to send messages using my secure email server. Is there any way that Thunderbird can help me by filtering my OUTGOING (SMTP) messages to make sure they include a specific code phrase? If they don't include the phrase, they should not be sent, and I should be informed that this misuse of my server is happening.

I need to add the Two-layer security Google wants by Sept 30th. I have enabled Two-Layer Verification on my Google gmail account, and given a cell phone number for the system to call with a code. I am not sure if this settles the situation or do I need more like Oauth app, and do I need to re-add the gmail account (and will I keep all my e-mails that are stored). Thank you. Ed

A tech person at Tisch school of the arts, New York University, deleted my local folder in my Thunderbird account. He said it posed to Security risk. Is there anyway that my local folder can be restored?

Thunderbird works after a complete Laptop Clone to a new laptop. BUT both laptops now prompt for a Master Password which wasn't there, so I have no idea what it needs.

I gather the only way to reset it will delete ALL my passwords gathered for over 20 years.

I would like to do that - after copying whatever file actually contains the old passwords, then put back that password file.

Is this possible, and if so what do I do ?

Thanks, Richard

Your instructions for changing outgoing server settings for Microsoft SMTP server require changing authentication method to OAuth2. Unfortunately this doesn't appear in the drop down menu. I only have No authentication, Norman password, encrypted password, Kerberos/GSSAPI, NTLM. Which of these should I chose instead or how can I get the correct setting to show? Security settings for incoming server settings are fine (ie. OAuth2 can be selected).

I have a website it write about pet but its not loading saying privacy error when i go advance option still did not work.

Have configured Thunderbird server settings with the OAuth2 authentication. However, still unable to receive or send emails. Error message: "smtp.fontier.server does not recognize authentication method; change authentication method in settings." I believe I have made the suggested changes, but Thunderbird email still not working. I would like to visit via phone with a Thunderbird rep as the Support page has not given me any solutions. Please let me know if I can call and visit. Emailing me won't work.

Thanks, bzuehlsdorf

Hi,

I am facing an issue with Thunderbird.

I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can reply and receive the emails.

Please guide me about it.

Many Thanks

Dear Sir or Madam,

I have just migrated Thunderbird to my new CUBI desktop running Windows 11. I get security errors when I launch Thunderbird. My email provider The Messaging Company advised me to change server settings, which are now shown in the Troubleshooting Information page as account1 (pop3) pop.themessagingco.com.au:995 SSL/TLS Normal password smtp.themessagingco.com.au:587 STARTTLS Normal password true.

On launching Thunderbird I get the message Secure connection failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate has expired. Error code: <a id="errorCode" title="SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE">SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE</a>

   This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
   If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Or you can add an exception…

AND when I attempt to send an email I get warning that the SMTP server does not have a valid certificate. If I ask, in either case, to "Get Certificate" the response is that the site attempts to identify itself with invalid information.

I have "tried again later" over two weeks, and nothing has changed.

The Messaging Company is a fairly large email provider: it seems strange that its security is incomplete. However, I am not happy to just set an exception and over-ride these errors without doing all I can to check that there is not something screwy going on. I really value using Thunderbird, and The Messaging Company's advice that I should just use webmail is not at all satisfactory: I keep everything on my computer or backed up to a portable drive here.

Please: is there anything I can do or should know to fix this problem?

Best Regards, Margaret Mackisack

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

How can I stop Google constantly interfering with my usage of other programs. It wants me to sign -in with my gmail a/c. Not interested. Only just happened. Have been using Thunderbird (and Firefox) without any problems for many years. I feel Google is trying stand-over tactics.

Peter Olsen peteranneke@bigpond.com

When I first installed thunderbird a couple of months ago I set it up for my vigin media and my google email addresses and it all worked fine. Then about a month ago it refused to send e-mails from my virgin media email address ( I can receive but not send). Virgin media said it was a password issue I had to use a third party e-mail address to log into my account and change the password. It has taken VM 3-4 weeks to create the new password for me.

However Thuderbirds does to recognies the new password. I removed the VM email address for Thunderbird and tried to reinstall it but I can't as it says the pass word is wrong. The new password works in outlook and in the google e-mail browser on my phone and tablet but not in thunderbird, so nothing wrong with the password.

I have read a blog from someone with a similar issue (except he could not receive emails from his VM address). He was recommended to create a new profile. I have done that and it still does not work.

 Any ideas anyone?

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so that made situation worse. Found "Saved Passwords" in Help->Settings where I was able to retrieve the -correct- p/w for one of the email addresses being actively used in Thunderbird and problem solved. When I went to find the correct p/w for the other email address, the account in "Saved Logins" was not there?? Was odd that the list did display email accounts I haven't used in years, but not the 2nd one that I use daily! I tried changing the p/w at AOL Mail, but that didn't work for either of my two accounts. Bottom line, why isn't lf82me@verizon.net showing up in the "Saved Passwords" in Settings?

Tell me how I can continue to use thunderbird with the above account and also Denis.Clarke.hotmail.com after September 18. I have 4 individual historic E mail accounts and thunderbird joins them together. What do you need to do? To deal with threat below.

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.