Showing questions tagged: Show all questions

TB warning

I have been using TB for a long time, currently 115.11.1 (64-bit) Out of the blue I have started to get on loading up TB: Warning: Potential Security Risk Ahead Thunde… (read more)

I have been using TB for a long time, currently 115.11.1 (64-bit)

Out of the blue I have started to get on loading up TB: Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Can you please advise?

Thanks

Asked by bhague 2 days ago

Last reply by david 2 days ago

Thunderbird has confused e-mail data

I noticed yesterday with version 115.4.2 32-bit (I just updated now) that an e-mail, part of a correspondence, would not load. Actually it did load but it seems to have p… (read more)

I noticed yesterday with version 115.4.2 32-bit (I just updated now) that an e-mail, part of a correspondence, would not load. Actually it did load but it seems to have permanently replaced the original message with a completely different e-mail from a different sender. But the From and the Subject lines pertained to the e-mail that was supposed to be there. The replacement message, if it matters, is an e-transfer notification, again, from a completely different sender.

I noticed then that a few other e-mails show only code data in the body. This is loading from a Gmail account which appears to be intact when I log in there directly.

I was also concerned when I first went to open Thunderbird from the taskbar, that a Win 10 pop-up appeared as I hovered over to click the icon, showing "recent" e-mails from all different dates, most of them well in the past and certainly not accessed recently. This has me concerned about a security breach.


PS: When I tried to remove the "recent" e-mails pop-up menu I accidentally deleted the taskbar shortcut and now can't get it back. Well, I can but the TBird icon won't reload and it just shows up as a blank icon.

Asked by jell 1 week ago

Last reply by Matt 3 days ago

Sign in to google workspace account with external 2FA

Hi! I would like to use Thunderbird with an email account provided by my university. It uses the gmail web client and is provided through google workspace (I believe). Th… (read more)

Hi! I would like to use Thunderbird with an email account provided by my university. It uses the gmail web client and is provided through google workspace (I believe). The login process involves a redirect to the campus authentication page, with a DUO 2FA ping. Is there a way to add this account to Thunderbird? Programs like Gnome Online Accounts allow me to add this as a google account and then follow the usual process in a web browser window. However, when I try this on Thunderbird, I get as far as granting access through Google's system, but then the system exits with "Unable to log in at server. Probably wrong configuration, username or password." Is there a way to set this up correctly? It looks like it almost works.

Asked by benogoldman 5 days ago

Last reply by Matt 3 days ago

Exporting Username and Passwords from Thunderbird (Again)

Greetings, and thanks, again, for all the nifty Mozilla stuff we've been using since the last century (and donating). Once upon a time, there was an add-on that allowed T… (read more)

Greetings, and thanks, again, for all the nifty Mozilla stuff we've been using since the last century (and donating). Once upon a time, there was an add-on that allowed Thunderbird users to export a simple list containing account info including login names and passwords. I think it quit working around version 57 of TB. Since then, it would appear that several users have inquired about how to do that export, and the general answers are either "use the import/export function" or "you can't do that anymore, 'cause we don't want you to," or something equally off putting. As many users note, the Import/Export function is a shotgun approach, and doesn't really address the matter of getting username and password - let alone a simple list thereof. And it's not recommended for profiles over 2GB, which could be the majority of users, these days. And so, on to the questions: Is there now, in 2024, or will there be, a feature or add-on of Mozilla's Thunderbird that will allow a user to export a simple list of usernames and passwords to a readable file, like CSV or TXT or XLSX or ODT? If so, when? If not, why not? Thanks, again (again).

Asked by tutorpb 6 days ago

Last reply by david 5 days ago

Thunderbird errors after power outage

I got this weird error on my computer when trying to use Thunderbird after a power outage. ( see attached file) All the Dreamhost server settings are good on the compute… (read more)

I got this weird error on my computer when trying to use Thunderbird after a power outage. ( see attached file)

All the Dreamhost server settings are good on the computer. I am is getting the emails on my Android phone, there seems to be some security issue cert with Dreamhost that is not satisfied.

I have read about uninstalling Thunderbird and re-installing to clear any glitches but just want to make sure there is no simple fix before I go and uninstall. Will this kill the whole application or will the profile remain and keep all the initial settings so I can get back to my normal setting once reinstalled?

Thanks

Ralph

Asked by ralph70 1 week ago

Last reply by christ1 1 week ago

An error occurred while sending mail. The mail server responded: Spam detected by content scanner.

I always use Mozilla Thunderbird for email. Today, it would not send outgoing email. Any email gives me a failed message: "Sending of the message failed. An error occurr… (read more)

I always use Mozilla Thunderbird for email. Today, it would not send outgoing email. Any email gives me a failed message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 665754780026FB52). Please check the message and try again."

My ISP insists the problem is not with their server, and I need to have Mozilla correct it.

Asked by randra 1 week ago

Last reply by christ1 1 week ago

Configure email account failure

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a co… (read more)

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

Asked by hectorio 2 weeks ago

Last reply by david 2 weeks ago

Unable to send New Message

Hi, I am facing an issue with Thunderbird. I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can … (read more)

Hi,

I am facing an issue with Thunderbird.

I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can reply and receive the emails.

Please guide me about it.

Many Thanks

Asked by Adeel Khan 2 weeks ago

Last reply by david 2 weeks ago

Authentication Failure with Gmail

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Goo… (read more)

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Google Window headed "Sign in to Mozilla Thunderbird Email" which refuses to go away. Clicking on the 'help' or 'privacy' options in that google window produces no more than a blank window but then "Sign in to Mozilla Thunderbird Email" reappears a few minutes later. My other gmail account doesn't have this problem, so I assume it's not gmail but it's T'Bird.

What's going on?

(BTW signing into this Support resulted in an email "New sign-in to Mozilla Support" warning "New sign-in to Mozilla Support to Firefox on Windows 10". Trouble is, I'm on Windows 11. Trivial maybe, but telling maybe.)

Asked by howardg 3 weeks ago

Last reply by Matt 2 weeks ago

Thunderbird 115.11.0 (64-bit) not accepting Gmail password, however Outlook and web DO work

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.10… (read more)

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 5E92FCAE-C72A-4252-8BD4-D8E95E052268 Product ID 00342-22036-83915-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thunderbird refuses to connect to Gmail with password. Fresh install of Thunderbird. New password (triple verified I'm using the same password) OAuth2 enabled Gmail account entered correctly, Thunderbird contacts Gmail, secondary authentication text sent and verified, refuses to connect.

Outlook Office 365 - works gmail.com - works Thunderbird - "Unable to log in at server. Probably wrong configuration, username or password"

Incoming IMAP SSL/TLS imap.gmail.com

Outgoing SMTP SSL/TLS smtp.gmail.com

Asked by Paul Krummenacker 3 weeks ago

Last reply by sfhowes 3 weeks ago

email flood attack

ALERT ! wish to report an avalanche of emails from godaddy that are overwhelming my email box Tons of email under different names are coming from @registry.godaddy … (read more)

ALERT ! wish to report an avalanche of emails from godaddy that are overwhelming my email box Tons of email under different names are coming from @registry.godaddy every day, the Junk filter is bypassed. A robot must be sending these one-liners using the flood volume as an attack. HELP!

Asked by synthesis international 3 weeks ago

Last reply by Googlethunderbird 3 weeks ago

Unable to enter Thunderbird account

Hello, I have problems signing in Thunderbird, it asks me for a password and though I am sure I enter the correct one it does not give me access and there is no way to pu… (read more)

Hello, I have problems signing in Thunderbird, it asks me for a password and though I am sure I enter the correct one it does not give me access and there is no way to put a new password also so how I am supposed to use Thunderbird again. I can do that with roundcube but Thunderbird does not give me access and to be honest I am a bit frustrated.

Asked by Radostina Vatova 3 weeks ago

Last reply by christ1 3 weeks ago

Account Actions does not exit in menu.

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but … (read more)

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but no way to remove it so far. I have used Thunderbird for near 10 years and usually there is the Account Actions menu item. I see all settings its should be right under the item Return Receipts. But nothing is there.

Thank You for the help.

Asked by Argus C 3 weeks ago

Last reply by Matt 3 weeks ago

Passwort

Hallo, durch eine Unachtsamkeit habe ich das Hauptpasswort (Primäres Passwort.) von Thunderbird gelöscht. Ich finde auf den Hilfeseiten keinen Hinweis wie man da Passwo… (read more)

Hallo, durch eine Unachtsamkeit habe ich das Hauptpasswort (Primäres Passwort.) von Thunderbird gelöscht. Ich finde auf den Hilfeseiten keinen Hinweis wie man da Passwort zurücksetzten kann. Dadurch komme ich nicht mehr an meine Mails. Freundliche Grüße

Asked by Frank Heinig 4 weeks ago

Last reply by david 4 weeks ago

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this problem. Please help.

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this pr… (read more)

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this problem. Please help.

Asked by Hai Dang HUYNH 4 weeks ago

Last reply by christ1 4 weeks ago