Showing questions tagged: Show all questions

Passwords Not Showing In Thunderbird Password Manager

My Thunderbird ver 102.2.0 is clearly saving my passwords and quite happily downloading the emails from each account. However when I go into Password Manager - Options (… (read more)

My Thunderbird ver 102.2.0 is clearly saving my passwords and quite happily downloading the emails from each account.

However when I go into Password Manager - Options (top right "burger button" ), settings, passwords. Some of the accounts either don't show or have old password details.

This prevents me from logging in to an email account using a browser, if I cannot remember or find the password from another source.

I have clearly put the correct details into TB sometime in the past as it downloads & sends emails fine, just not revealing what those passwords are.

Suggestions and help appreciated.

PS Some of my accounts are 2FA and I have needed to enter an "app" password for these to work, which TB again happily accepts, but it is NOT those I am having trouble with.

Asked by nigel_no_mates 3 months ago

Last reply by nigel_no_mates 3 months ago

"You can't sign in here with a personal account. Use your work or school account instead." for oauth login

Please help, miss using Thunderbird. Finally got the prog setup for OA2 Security but am getting an error in the popup, sign-in process. when it tries to authenticate and … (read more)

Please help, miss using Thunderbird. Finally got the prog setup for OA2 Security but am getting an error in the popup, sign-in process. when it tries to authenticate and asks to login in the pop-up browser, I get the error: "You can't sign in here with a personal account. Use your work or school account instead." this is my home PC and im not working. how can i fix this? can i switch browsers or use a different login? Thanks, BW Deen

Asked by bwdeen 3 months ago

Last reply by Matt 3 months ago

Changing SMTP authentication to OAuth2

I am on Thunderbird 102.5.0 (32-bit) The authentication of my University of Glasgow e-mail account has to be change to OAuth2. I have tried to do so but there is a proble… (read more)

I am on Thunderbird 102.5.0 (32-bit) The authentication of my University of Glasgow e-mail account has to be change to OAuth2. I have tried to do so but there is a problem. When I try to change the Outgoing Server (SMPT) from Normal Password to OAuth2, the drop menu does NOT contain the option 'OAuth2'. The 'OAuth2' option is available in the Security Settings Authentication method drop menu.

I have made the recommended checks on cookies and java script etc. They are set as instructed.

Asked by p.h.law 2 weeks ago

Last reply by Wayne Mery 1 week ago

  • Archived

Thunderbird detecting almost everything as spam since last week

Hi, This problem started last week and i dont know how to solve it, it started randomly because i didn't touch anything. The problem is that almost every mail i receive i… (read more)

Hi,

This problem started last week and i dont know how to solve it, it started randomly because i didn't touch anything.

The problem is that almost every mail i receive is detected as Spam, i get the "Thunderbird thinks this message is junk mail" alert, even if i send an mail from and to me i get this message. This mails are detected as spam by Thunderbird and not by Gmail and they are not detected instantly, they gets detected after a minute in my inbox.

I tried changing some configurations and right now i think i have everything disabled but its still happening, im attaching prints of how i have the configuration right now.

How can i fix this?

Thanks!

Asked by WhiteMoon 2 years ago

Last reply by captainbo1 1 year ago

  • Solved
  • Archived

How do I export my private PGP Key from the new Thunderbird Version?

How do I export my private PGP Key from the new Thunderbird Version? I created it when 72.2.1 was released and I want to backup it, but I have now idea how to export it. … (read more)

How do I export my private PGP Key from the new Thunderbird Version? I created it when 72.2.1 was released and I want to backup it, but I have now idea how to export it. I am using MacOS.

Thank you!

Asked by simclaphi 2 years ago

Answered by Wayne Mery 2 years ago

  • Solved
  • Archived

Storage of PGP passphrase

I have just upgraded from 68.12 to 78.2.2. I used Enigmail but I have migrated to the built-in openPGP. Everything runs as it should. But it seems that my passphrase has… (read more)

I have just upgraded from 68.12 to 78.2.2. I used Enigmail but I have migrated to the built-in openPGP. Everything runs as it should.

But it seems that my passphrase has been saved. In the old Enigmail, it used to ask for the passphrase regularly, which I found safer.

So in Thunderbird 78.2.2, is there a way to avoid the saving of the passphrase, or to define how long the passphrase should be saved (e.g. 15 min, session...)? If not, should I then use a master password to protect it? I cannot find the passphrase under saved passwords, so I am not sure where it is stored and therefore if the master password would protect the passphrase.

Thank you!

Asked by i 2 years ago

Answered by christ1 2 years ago

  • Solved
  • Archived

Thunderbird 78 (PGP) How to disable encrypted subject lines?

My company uses PGP for all email and Thunderbird is the primary client. The new version 78 with PGP enabled appears to force encrypting subject line. This breaks all our… (read more)

My company uses PGP for all email and Thunderbird is the primary client. The new version 78 with PGP enabled appears to force encrypting subject line. This breaks all our filtering. Enigmail allowed us to disabled subject line encryption.

Is there an option to disable this while keeping PGP enabled?

Thank you,

Asked by Chris Passas 2 years ago

Answered by sfhowes 2 years ago

  • Archived

Thunderbird Linux keeps asking for passwords where it didn't before

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail a… (read more)

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail and will periodically scan for new mail. I could scan sub-folders like sent or trash without entering a password. Sending email requires inputting the password the first time. This behavior used to persist until I closed Thunderbird.

Here's how it is working now: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail. Initially I can enter sub-folders soon after startup without entering a password. After some number of minutes if I click on the inbox or do a "get new mail" or enter a sub-folder, it requires I enter the password again. Thunderbird no longer checks for new mail as it seems to have forgotten the password(s) I entered. Sending an email requires entering the password every time to send, and entering the password again every time so it can be copied to the sent folder.

I've been using Thunderbird for decades and this new behavior is very frustrating. 

I recently converted one of my emails (yahoo) to oauth2 as yahoo imap will soon be disabled. I noticed the new behavior after this change, but cannot definitely attribute the undesirable behaviour to this change. After this change, the yahoo account no longer requires entering the password upon opening Thunderbird, for entering sub-folders or sending mail. This appears to be persistent.

What I've tried with no success: Run Thunderbird with addons disabled - undesired behaviour. Reinstall current version of Thunderbird - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) - undesired behaviour. Reinstall current version of Thunderbird with no yahoo account - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) with no yahoo account - undesired behaviour.

Any assistance that could be provided would be greatly appreciated.

Here's the pertinent troubleshooting info: Name Thunderbird Version 68.12.0 Build ID 20200820223055 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0 OS Linux 4.19.0-10-amd64 Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders None Normal password account3 (imap) imap.gmx.net:993 SSL/TLS Normal password mail.gmx.net:587 SSL/TLS Normal password true account4 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:587 SSL/TLS Normal password true account5 (imap) imap.mail.yahoo.com:993 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS Normal password true

Asked by gargamon 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

Many many datareporting files in my profile

I am running T/B V78.2.2 (64Bit). I back up my profile (relocated to My Documents many years ago) daily. Every day there seems to be many files generated in the following… (read more)

I am running T/B V78.2.2 (64Bit).

I back up my profile (relocated to My Documents many years ago) daily. Every day there seems to be many files generated in the following folders:-

chrome-debugger-profile\datareporting\archived\2020-09\ My personal profile username'\datareporting\2020-09\files\archived\

The files all have long filenames and extension jsonlz4

What are these files. If I delete them they are simply recreated when I next open T/B.

I have both settings in "T/B Data Collection and Use" unticked in Options Privacy and Security.

How can I prevent these files being created or at least not archived every time I open T/B.

I have had a quick look in the Config Editor but can't see anything obvious with my limited knowledge and in view of the Dragons I know well enough not to try changing things on spec.

Asked by alandidu1943 2 years ago

Last reply by cedrc 1 year ago

  • Solved
  • Archived

settings/privacy&security/show passwords

i have installed Thb for a company with 5 members. I am the one who takes care of thb, updates etc. Now, users can go the settings, and make the email account passwords v… (read more)

i have installed Thb for a company with 5 members. I am the one who takes care of thb, updates etc. Now, users can go the settings, and make the email account passwords visible.

How can I change settings that users can NOT make the email passwords visible for them?

If this is not possible, can I make the suggestion here, to make an extra possibilty for this?

Thank you.

Asked by meetup 2 years ago

Answered by sfhowes 2 years ago

  • Solved
  • Archived

Self-Signed Certificates. Unable to send mail with version 7.8.3.2. (Found a work-around)

I'm using hmailserver on a standalone Server 2019 (not a DC). It's for internal mail only, and that's it. So set up for SSL/TLS on port 465 and STARTTLS on port 143 using… (read more)

I'm using hmailserver on a standalone Server 2019 (not a DC). It's for internal mail only, and that's it. So set up for SSL/TLS on port 465 and STARTTLS on port 143 using a self-signed e-mail cert. There's no problem receiving, but unable to send e-mail with a a warning that the certificate can't be verified. Tried to "solve" the problem and I was unable to after a few hours. Overall, I'm not yet convinced where the problem is - the hmailserver program or the Thunderbird program. So time for a new approach. Instead of trying to figure out why it won't work, what can I do to "make" it work? So with a new approach I decided to see if I could find a work-around. I did.

Navigate to C:\Users\<pofile_name>\AppData\Roaming\Thunderbird\Profiles\<profile_in_use>\ and open the Cert_Override.txt file using notepad. List there you will see the data for your self-signed certificate, but only for the incoming mail port. (Port 143) in my case. It will look something like this: my.mail.server:143 OID.2.16.840.1.101.3.4.2.1 CE:D6:4C: (buch of key gibberish after this)

Copy the above to a new line, and the only thing you need to change is the port number. In my case, I changed it from port 143 to port 465 since that's what I use on the hmailserver program for the SMTP port. Then save the file. Now now the file looks like this: my.mail.server:143 OID.2.16.840.1.101.3.4.2.1 CE:D6:4C: (buch of key gibberish after this) my.mail.server:465 OID.2.16.840.1.101.3.4.2.1 CE:D6:4C: (buch of key gibberish after this) Now you can restart Thunderbird and when you check the certificate exceptions you'll see the cert listed twice - once for the incoming port and again for the outgoing port. I now have no problem receiving "or" sending e-mail through my end-to-end encrypted hmailserver program.

Asked by Carl1959 2 years ago

Answered by sfhowes 2 years ago

  • Solved
  • Archived

In Thunderbird cannot open master password settings

I installed Thunderbird in Tiny Core Linux v.10 Everything worked fine, I added two e-mail accounts which both worked well and added the passwords in the master password … (read more)

I installed Thunderbird in Tiny Core Linux v.10 Everything worked fine, I added two e-mail accounts which both worked well and added the passwords in the master password configuration. Next time I opened Thunderbird to check my mail, the application asked for the master password. This failed. I tried to open and check the passwords, but fail to open the master password folder. I am very sure the password is correct. PLEASE NOTE: Tiny Core Linux loads in RAM, as do the applications being opened. It may be possible, when closing the system, the original password was not back-up'ed automatically. How can I delete the master password entry, so I can enter the respective P/W's for the respective accounts, and without having to re-install the application?

Asked by j_gaijin 2 years ago

Answered by j_gaijin 2 years ago

  • Solved
  • Archived

Thnderbird

I have used Firefox and Thunderbird for several years but now I am unable to use Yahoo because of ?Thunderbird being unsecure? So anyway I can't get signed in anymore. I… (read more)

I have used Firefox and Thunderbird for several years but now I am unable to use Yahoo because of ?Thunderbird being unsecure? So anyway I can't get signed in anymore. I have read everything I can find on the web sites about how to log in but as I read and follow directions I always get to a critical spot where a function/icon/option/ is not available to me. So I'm dead in the water again. I am using Firefox version 83 and Thunderbird version 78, the latest downloads and Windows 10. I guess I'm not very smart on the computer but my question is 'can anybody give me precise instructions how to comply with the Yahoo security snafu? Right now I am using Yahoo until I can find out something about Thunderbird and I hate Yahoo. Secondly is Mozilla fixing the Thunderbird program so it will seamlessly log in?

Any help will be appreciated. My email address is: gaylon.smith@sbcglobal.net

Asked by gaylon.smith1 2 years ago

Answered by christ1 2 years ago

  • Solved
  • Archived

Thunderbird Mail problems (with AVG installed)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to overri… (read more)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to override how Thunderbird identifies this site. Click below to create a security exception.”

So each time I have to click on the box which prompts me to create a security exception. When I click the box to “ save “ the exception, it makes no difference. I have to do it every time.

As if this were not bad enough, I am now getting asked to “ verify my password “ for each of my two E-mail accounts, every time I try to access my E-mails. This never happened to me before and has only started over the past week or so.

I have AVG security in addition to their “ Premium Technical Support “ which costs a lot of money. I telephoned them today and spoke with two of their technical advisers, also gave them remote access to my PC so they could fix the problem. I spent almost TWO HOURS on the telephone while they tried various things, checked my operating system, checked the server details on Thunderbird and also ran the “ RKILL “ programme to check for any faults. They told me everything was fine. But after they had gone and I tried again to access Thunderbird, the same problems re-occurred. Surely there must be a simple way to address these two issues. I am getting very fed-up and wish I could simply speak to a technician on the telephone instead of like this ! Why can’t we do that ?

Asked by Steamgo 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

Can't use self-signed certificates in Thunderbird 78.x

Hi all: I've been using an internal email server (Postfix and Dovecot) some years ago with no problem. It is configured with STARTTLS, just a basic configuration. I have … (read more)

Hi all:

I've been using an internal email server (Postfix and Dovecot) some years ago with no problem. It is configured with STARTTLS, just a basic configuration. I have been using self-signed certifcates, the same certificates generated "by default", stored in:

/etc/ssl/certs/ssl-cert-snakeoil.pem (Postfix, SMTP server) /etc/dovecot/private.dovecot.pem (Dovecot, IMAP server)

With Thunderbird 68.x I have no problems... But with Thunderbird 78.x, it is impossible to accept this certificates.

Things I've tried:

  1. Unckeck "query OSCP responder servers" option.
  2. Create a new self-certificate using openssl (req -x509 -sha256 -nodes -days 365 -newkey rsa:2048 -keyout privateKey.key -out certificate.crt)
  3. Use a certificate generated by certbot (letsencrypt)
  4. Enable outdated security protocols (see https://support.mozilla.org/en-US/kb/thunderbird-78-faq)

None of this things have worked. When I configure the email, the window freezes, and it is unable to continue. If I click to "Get certificate" or "Confirm security exception", I get no response at all (I attach an image to show it). It is no possible to "install" the certificate from "Certificate Manager" section.

Also, server dovecot log shows "SSL routines: ssl3_read_bytes:sslv3 alert bad certificate: SSL alert number 42". I understand it seems that the certificate is invalid, but in Thunderbird v68 and below it works perfectly.

Any suggestion will be appreciated.

Thank you!

Asked by supragay 2 years ago

Last reply by ffsync5 1 year ago

  • Archived

Thunderbird keeps asking me to add security exception every time I click "Get Messages"

I've been using Thunderbird for ages without any (real) problems. A few days ago, Thunderbird updated to version 78.5.0. Shortly thereafter the problems started. I can't … (read more)

I've been using Thunderbird for ages without any (real) problems. A few days ago, Thunderbird updated to version 78.5.0. Shortly thereafter the problems started. I can't remember if it started immediately after the update so I'm not sure if the update was the direct cause.

Anyway, every time I try to retrieve my mail (by clicking "Get Messages") a pop-up appears:

(See image attachment)

This pop-up isn't new to me since I'm using my own mail server with a self-signed certificate. So every time I update the certificate, I get this popup. It is new however the pop-up appears while nothing has changed (other than Thunderbird updating).

If I click "Confirm Security Exception", the popup disappears but no mail is retrieved. If I click "Get Messages" again, the pop-up reappears. Oddly enough, If I go to Thunderbird's Certificate Manager, I see the certificate was actually added.

So that's one strange thing. It isn't the strangest thing however. What's even stranger is that the location (email.glasshouse.nl:995) isn't the address of my mail server. If I look under Thunderbird's "Server Settings", I see the correct address. Even if I change the server address to something else (the IP address for instance), the pop-up still displays email.glasshouse.nl as location. I'm not worried this is some kind of hack or virus or malware since I recognize the address - it's the mail server I used well over ten years ago (in Thunderbird).

So what is actually going on here? And more important, how can I solve this so I can get to my email again?

Thanks in advance!

Asked by firefox1115 2 years ago

Last reply by info4358 1 year ago