Thunderbird Support Forum

I can no longer use mozilla thunderbird because Of all the password requirements. I don't know what all these passwords are. Can't I just delete all password requirements?

Hi there,

I'm a first-time user of Thunderbird and I really like its functionality and interface, however, I can't succeed at adding my Google accounts - every time I get a message one of the following messages: "Warning: Potential Security Risk Ahead" or "Did Not Connect: Potential Security Issue. Thunderbird detected a potential security threat and did not continue to accounts.google.com because this web site requires a secure connection."

I tried changing the configs but nothing works. Could you please assist on this?

Thank you for your cooperation! Best regards, Mirela

In Thunderbird 1153.1 (MacOS), it appears that the "Delete" button next to the header information on a message whose content display is blocked per privacy settings is applied not to that individual message but rather to the folder containing it. There's (fortunately!!) a confirmation dialog warning that that entire folder would be deleted unrecoverably, but it seems non-intuitive and dangerous that the button's scope should change depending on the content display status. When the content is displayable, the button applies only to the individual message, as I'd expect.

Hello all,

I'm trying to make embedded images that are sent as attachments display by default. I tried adding "moz-nullpricipal:*" as an exception but doesn't work. How else can I do?

H

Lost Thunderbird password. I wish to reset the pwd and I can generate a new strong password. I can find no specific support material directing me explicitly to do this. I would appreciate explicit instructions for this purpose.

Adam Warren, [removed email and phone#'s from public support forum]

The Mozilla message explains your privacy and has "Dodnload Firefox" box; my wife has dozens! of them in identical tabs because she sometimes forgets to close them eaach time she uses TB.

They arrive every time she starts TB on Windows 10. They pile up unless she remembers to delete each one. She's running a Dell inspiron, Apart from this problem, all seems fine--she has the latest versions of both TB and Firefox, an IMAP connection to hotmail that works great. This didn't happen until the last month or so, she esimates.

How can we stop this? Her TB does accept cookies, but that won't stop these messages. I can't find a setting that affects this behavior.

The constant repeat messages are driving her crazy. Surely there is a way to stop them?

I just got my new MacBook Pro running Monterey (12.0.1) and migrated everything over from my old, workhorse 2015 MBP running Mojave (10.14.6). And with the change, Thunderbird no longer accesses email addresses in my Mac's Contacts application.

The big difference appears to be in System Preferences/Security & Privacy/Contacts. In my old computer, Thunderbird appears in the window listing applications with access to the data in Contacts. In my new one, it is absent and I see no way to add it. Plenty of my old applications appear in that window (including one which cannot run in the new OS). I see no button to add the application to the Contacts access list. Is there some way to do it from within Thunderbird?

Thanks!

I am using the latest Thunderbird 91.2.1 under Windows 10.

Passwords are not being saved even when I click to save with password manager.

Older posts suggest deleting:

  \Users\userid\AppData\Roaming\Thunderbird\Profiles\defaultProfile\pkcs11.txt
  

but this file is not present in the latest version.

An earlier version of Thunderbird was uninstalled before the latest version was downloaded and installed.

As of this morning, I can't "get mail"... I get the "security exception" dialog stating the certificate belongs to a different site (which, it ALWAYS has) and giving me the option to permanently store the exception. Problem is, the exception IS already stored... it's just not WORKING any more. Certificate has NOT changed or expired, as near as I can tell... and this configuration was working for YEARS before this morning.

I've installed Thunderbird on a new MacBook with macOS Monterey, and the application is not requesting permission to access the Mac's Contacts. As a result, the macOS Address Book is empty and cannot read my contacts on my Mac.

This issue was first raised two years ago in an issue that was identified as a bug and was subsequently fixed and closed. It appears this bug has reappeared.

What should happen is Thunderbird should generate a system request to ask the user to allow it to access "Contacts". This request never appears. When I look at my Mac's System Preferences, under Security & Privacy -> Contacts, there is no entry for Thunderbird. I can't manually add this; the app has to generate the request.

Looking at my console, I found the following warning when I started Thunderbird:

Refusing authorization request for service kTCCServiceAddressBook and subject Sub:{org.mozilla.thunderbird}Resp:{<TCCDProcess: identifier=org.mozilla.thunderbird, pid=9492, auid=501, euid=501, binary_path=/Applications/Thunderbird.app/Contents/MacOS/thunderbird>} without NSContactsUsageDescription key

This message was reported in the bug referenced above. I believe something has probably changed in the latest version of macOS which is causing Thunderbird to incorrectly request access to Contacts from the system.

Should I reopen the bug? Create a new bug? Please advise.

Thunderbird 91.3.1 macOS Monterey (12.0.1) MacBook Pro 2021

Regarding having correct settings for smtp server...After working fine for a couple of years, in May my Thunderbird email client starting getting an error when trying to send email, requiring having to wait and retry multiple times to get the email to send without getting the timeout error. I spent a lot of time in May to resolve without success, then a lot more time this month. I have tried several different settings for "Authentication method" and "Connection Security" The smtp settings specified by my email provider, WOW, either don't match the Thunderbird options, or result in error. A different set of settings I tried seem to work, as well as a variation of what a WOW rep emailed to me in May. However I wonder if either of these settings cause any security issues to be concerned about--that is my main question now, since sending email seems to be working fine again.

1) The other week I set smtp server settings to Authentication method: Normal password Connection Security: STARTTLS That has been working fine for a couple weeks without error. However since WOW says they don't support STARTTLS is that a problem to specify those settings?

2) What one WOW rep specified in May on a screen shot with a handwritten note: Authentication method: Normal password Connection Security: None However when I specify "Connection Security: None" the only option allowed for Authentication method is: "Password, transmitted insecurely." Email seems to work without error with those settings. However is "Password, transmitted insecurely" a problem? Or is that OK? (Transmitted Insecurely doesn't sound reassuring!)

In multiple calls and hours of time with my email provider, WOW, they say they don't have any information about what the settings should be for Thunderbird, and despite their efforts have not been very helpful. Attached is some information they have provided on different occasions, or from the web site. Screen shot -- Outgoing Server (SMTP) Settings Standard POP3 Server information Email Server Settings

Hello everyone,

I have been running into a display issue for a while now : the SMIME information regarding either signature or encryption is not displayed anywhere when reading a message (either in its own window, own tab or within the default view).

The weirdest parts are (cf images):

• for PGP, no issues, either when receiving or sending
• when creating the email, the SMIME signature / encryption logo is displayed as expected (at the bottom of the composition window)

I didn't find anything within the Error window (besides some issue happening with basically every email when switching from one to another in the main window) :

18:30:07.548 WebExtensions: suspend not available protocolhandler.js:350 18:30:07.582 WebExtensions: resume not available protocolhandler.js:353

Technical details :

• System : Archlinux
• TB version : 91.3.2
• Installed add-on : Owl Owl (tried to contact them but no answer yet)

Does anyone have an idea why this would happen / a way to fix it ?

I recently received an email with the "Disposition-Notification-To" header set. When I read the email, my Thunderbird client sent a "read receipt" to the sender to inform them I had read the email.

I do not want Thunderbird to do this. How do I prevent it?

Looking through the configuration options, the only vaguely relevant setting I can find is "Determine how Thunderbird handles return receipts". I don't know if this is the correct thing to set but, even if it is, it doesn't seem to work. Under "When I receive a request for a return receipt", it's already set to "Never send a return receipt". I also have Thunderbird set up to block remote content in the message to prevent html-based read receipts, so how is my client still sending them?

I only know that this one was sent because the email address it sent to was faulty so I received a failed mail delivery message. Who knows how many others Thunderbird is sending that I'm simply not aware of!

I cannot respond to emails or even sort them into bins without being told that "Login to account "myemailaddresshere" failed. Enter new password."

When I enter my password I just get the same message back. When I select the "retry" button several times, I get the option to reset my password. I took that option and reset my password, but it didn't do any good.

Tearing my hair out.

I can not, for some reason, sign into my Gmail account on Thunderbird. The password I'm entering matches the password on my google account. I'm stumped.

Any help is appreciated.

D

Hello,

I'm missing the feature of automatic encryption of the mail, if I have a key of the receipent in my openpgp-keyring. This was an essential feature of enigmail months ago. As OpenPGP got implemented in Thunderbird (thanks for that!) this feature was "kicked out". Is there any explanation for this? Will this feature be implemented in the near feature?

As an administrator in a company it's a huge pain in the ass to get all the employees to use mail encryption since they have only two options:

• Option 1: Encrypt every mail ==> this results in more dialog pop-ups complaining of missing keys (since not everyone uses PGP). Results in no one using this option, because this is annoying for them, but in option 2
• Option 2: Encrypt manualy by user interaction ==> results in you have to think about mail encryption otherwise the mail is send unencrypted, which happens in most of the cases.

Because of the missing automatic encryption and signing option, this leads into a security hole for many other users.

Thank you for your attention!

Thunderbird does not download email. I get a message that the password isn't working. I do not know how to change or alter password. I have an ATT account for email/internet services, and my email comes through Yahoo.

I have moved my email from the Gsuite to office365.

I have added a new email account to Thunderbird and I am receiving email fine.

However, my outgoing server (which should be smtp.office365.com with oath2) is repeatedly pointing me to the Google oath2 site for verification. I assume this must be a setting that is within Thunderbird that has not changed since. I have cleared all passwords repeatedly and removed cookies but am not having any luck.

Can anyone help?

Hi, I live in the UK and my main thunderbird email does not send emails ...i can recieve them....i use virgin media as my ISP and i have checked that my email works on their Web based email & it works fine. Summary :- I have 2 email addresses, ,,,,,my main account does not send. i have another account and it works fine .. i entered a new password in the second account , saved the new password in password manager for the 2nd account ..All good with that .

There is NO saved password for my main account as i removed it thinking it would cure the issue ...err No it did'nt . When i open Thunderbird on my main email , it asks for a password ...now being as i removed the password requirement ...is this a contributing factor .......

Any help would be greatly appreciated

Kindest regards

Derrick

After quitting a company, in Thunderbird I removed the related IMAP account I had for it on my home desktop (Office365 account) with the "remove account" action.

Yet the associated folder named "outlook.office365.com " within "ImapMail" is still there. How can I remove that too? I can reuse the 16GB it takes.

Thanks, George