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Password Manager will not store passwords

My office is running Thunderbird 115. I recently changed the password. This seemed to work OK. But on restarting TB I found the new password had not been stored. The Pass… (read more)

My office is running Thunderbird 115. I recently changed the password. This seemed to work OK. But on restarting TB I found the new password had not been stored. The Password Manager display is empty, so I cannot edit anything, nor can I insert a new entry into the Manager. I want to store the current password. How do I do this?

Asked by michael673 1 month ago

Last reply by gmj66 2 weeks ago

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macOS Monterey refuses Thunderbird's authorization request for Contacts

I've installed Thunderbird on a new MacBook with macOS Monterey, and the application is not requesting permission to access the Mac's Contacts. As a result, the macOS Add… (read more)

I've installed Thunderbird on a new MacBook with macOS Monterey, and the application is not requesting permission to access the Mac's Contacts. As a result, the macOS Address Book is empty and cannot read my contacts on my Mac.

This issue was first raised two years ago in an issue that was identified as a bug and was subsequently fixed and closed. It appears this bug has reappeared.

What should happen is Thunderbird should generate a system request to ask the user to allow it to access "Contacts". This request never appears. When I look at my Mac's System Preferences, under Security & Privacy -> Contacts, there is no entry for Thunderbird. I can't manually add this; the app has to generate the request.

Looking at my console, I found the following warning when I started Thunderbird:

Refusing authorization request for service kTCCServiceAddressBook and subject Sub:{org.mozilla.thunderbird}Resp:{<TCCDProcess: identifier=org.mozilla.thunderbird, pid=9492, auid=501, euid=501, binary_path=/Applications/Thunderbird.app/Contents/MacOS/thunderbird>} without NSContactsUsageDescription key

This message was reported in the bug referenced above. I believe something has probably changed in the latest version of macOS which is causing Thunderbird to incorrectly request access to Contacts from the system.

Should I reopen the bug? Create a new bug? Please advise.

Thunderbird 91.3.1 macOS Monterey (12.0.1) MacBook Pro 2021

Asked by Mike Goetz 2 years ago

Last reply by Wayne Mery 12 months ago

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Imap Email and Gmail 2 step authentication

I have 6 gmail accounts which until last Thursday were all working fine on Thunderbird. However, I received an email for my main account from google telling me that they … (read more)

I have 6 gmail accounts which until last Thursday were all working fine on Thunderbird. However, I received an email for my main account from google telling me that they were switching on 2 step authentication, whether I wanted it or not.

After that imap stopped working for this 1 account. So I logged out of google for this account, and logged in again, using 2 step via phone. Still not working.

So I checked all my Imap settings with googles instructions, updated from the default smtp server, and still nothing.

Went back to google, and found I could switch off 2 step verification which I did. Thunderbird now partially works. I can download emails but when I come to send or save as draft, I get the error message as shown.

Windows 10, Firefox 91.4.0 (64bit)

TYIA

Asked by MartininNZ 2 years ago

Last reply by allen34 1 year ago

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spam and junk

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference betwee… (read more)

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference between these? Does Gmail determine Spam, and Thunderbird determine Junk? Are BOTH Spam and Junk used for the Thunderbird adaptive junk filter log?

Asked by danflester 2 years ago

Answered by david 2 years ago

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[EXTERNAL MAIL] showing on messages and no sender address

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent… (read more)

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent mentioned I needed to turn off the VPN but the link he gave me I cannot find the settings to do it.

I have been bouncing around with this daily for about two weeks, I have searched the help topics and the internet and asked every forum I know. I am nearly in tears with this!

Can anyone help me in a way that I can fix this. I am not a computer engineer so can re-write strings etc.

Asked by nantymoelpharmacy 2 years ago

Last reply by pilot180 1 year ago

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AOL generated app for Thunderbird

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I … (read more)

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

Asked by saints15 2 years ago

Answered by Matt 2 years ago

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How to make Thunderbird 91 work with Yubikey 5? Works with 32-bit Thunderbird, but not 64-bit.

Hello, I received a Yubikey 5 and all is working fine using GPG with it, except integration with Thunderbird on Windows. I followed this guide: https://wiki.mozilla.org/… (read more)

Hello, I received a Yubikey 5 and all is working fine using GPG with it, except integration with Thunderbird on Windows.

I followed this guide: https://wiki.mozilla.org/Thunderbird:OpenPGP:Smartcards including 64 windows section

I was able to successfully send mail to myself, but then thunderbird failed at decrypting this message: Thunderbird is indicating that key is not available and I see no prompt from gpg-agent. Key is correctly declared as GPG external.

If I try to decrypt tis email by storing it on file and using gpg in command line, it works fine: agent is asking for Yubikey PIN and gpg is decrypting the message. But this is an awful workaround, not user friendly at all.

I also did sanity check by sending to myself a message encrypted with a key generated by Thunderbird: all is working fine, the message is decrypted within Thunderbird.

=> How do you make Thunderbird decrypt message encrypted with key stored in Yubikey? How do you make the gpg-agent called by thunderbird?

Asked by AVsociaux 2 years ago

Answered by AVsociaux 2 years ago

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Remote contents of Old emails

If I view an old mail, and if the remote contents are no longer available in the server, then I cannot know the contents. Whatif Thunderbird downloads the contents (when … (read more)

If I view an old mail, and if the remote contents are no longer available in the server, then I cannot know the contents. Whatif Thunderbird downloads the contents (when the email is downloaded) and includes them in message itself?

Asked by Suresh Kumar Ramasamy 2 years ago

Answered by Matt 2 years ago

  • Solved
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OAuth 2.0

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth… (read more)

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

Asked by car-nuts 2 years ago

Answered by christ1 2 years ago

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GMail security changes coming soon, affects access to POP and SMTP

I have been using Thunderbird for several years for my GMail accounts, and have always preferred to download my messages using the POP and SMTP protocols, rather than use… (read more)

I have been using Thunderbird for several years for my GMail accounts, and have always preferred to download my messages using the POP and SMTP protocols, rather than use the IMAP protocol which leaves them all on the web. Google now inform me that "To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0. What do you need to do? Email software, like Outlook 2016 or earlier, has less secure access to your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other email software where you can sign in using Sign in with Google." These changes are due to take effect from May 30th. How can I prepare for them and still use the POP and SMTP protocols after that date? Is OAuth 2.0 appropriate?

Asked by blackberrylane.co.uk 2 years ago

Answered by sfhowes 2 years ago

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Stat Error

The following Thunderbird error just started today for FOUR out of FIVE of my accounts. The error reads: "The stat command did not succeed. Error getting message number a… (read more)

The following Thunderbird error just started today for FOUR out of FIVE of my accounts. The error reads: "The stat command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded. Invalid credentials." Connection Security is: SSL/TLS Authentication Method is: OAuth2 Nothing was changed in several weeks.

I saw this error was posted before but NO ONE solved the problem.

Please help.

Asked by Ptaker 2 years ago

Last reply by Matt 1 year ago

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Primary Password

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a pas… (read more)

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

Asked by diannebatson 2 years ago

Last reply by Toad-Hall 1 year ago

  • Solved
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Unable to Authenticate Gmail Accounts - Thunderbird 91.8.0

I'm unable to add any of my Gmail accounts into Thunderbird. When I add a Gmail account, it goes through the process of logging in via OAuth2 using the default configura… (read more)

I'm unable to add any of my Gmail accounts into Thunderbird.

When I add a Gmail account, it goes through the process of logging in via OAuth2 using the default configuration, and I get the pop-up. I enter my email address and password, and it brings me to the Google screen where I approve of giving access to Thunderbird (this screen: https://www.google.ca/search?q=google+account+permissions+screen+thudnerbird&tbm=isch&ved=2ahUKEwjtpY2M7I_3AhXHg3IEHaaPCOkQ2-cCegQIABAA&oq=google+account+permissions+screen+thudnerbird&gs_lcp=CgNpbWcQA1CVA1jjDmDED2gAcAB4AYABgwGIAbcJkgEDNi42mAEAoAEBqgELZ3dzLXdpei1pbWfAAQE&sclient=img&ei=jiFWYu2mCceHytMPpp-iyA4&bih=754&biw=1600#imgrc=ZNXSyYRJ67bY4M).

When I hit Allow, the pop-up closes, and then Thunderbird comes back with "Unable to log in at server. Probably wrong configuration, username or password."

I have no problem adding Gmail to other apps; it's only Thunderbird that is having this issue. I've already tried a fresh install on a fresh profile, but it continues to fail.

Asked by mikeghawkins 2 years ago

Answered by mikeghawkins 2 years ago

  • Archived

Confirm Security Exception [hangs] self signed cert

Hi there, I created a self signed certificate for use with sending and receiving emails. However, when I try to send or receive I get the following error message: "Unkno… (read more)

Hi there, I created a self signed certificate for use with sending and receiving emails. However, when I try to send or receive I get the following error message: "Unknown Identity" The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature." When I click "Confirm Security Exception" it just hangs. On the server side the error is: fatal bad certificate. SSL alert number 42 any suggestions would be appreciated. Thanks

Asked by joeywpg 2 years ago

Last reply by Casey 1 year ago

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Missing Key

Missing key. Identifies the key required but says: "Unable to send the message, because there is a problem with your personal key. The configured key 'KEY NUMBER' cannot… (read more)

Missing key. Identifies the key required but says:

"Unable to send the message, because there is a problem with your personal key. The configured key 'KEY NUMBER' cannot be found on your keyring."

Pls advise how to fix, or best course of action. Do not wish to lose years of encrypted emails by getting a new key. Regards, Robert

Asked by robertcreech18 2 years ago

Last reply by christ1 1 year ago