Thunderbird Support Forum

After reinstalling Thunderbird (102.7.1 (64-bit)) on Linux Mint I have a persistent authentication error with my gmail account, so I cannot send or receive my emails through Thunderbird.

- I am 100% sure of my password and that it has been entered correctly. - I have no antivirus (Linux does not need one). - Thunderbird is set to accept cookies. - OAuth2 is set as authentication method. - Connection security: SSL/TLS. - Servers: imap.gmail.com (port 993), smtp.gmail.com (port 465). - In my Google account settings Thunderbird has access to my account.

Many thanks for any help.

My wife and I are both using Thunderbird 102.9 on Windows 10, with the emails stored in "maildir" format. (One file per message.) Last night when I was backing up the Thunderbird profile folder on her laptop to another drive, I noticed that a huge number of files had been modified, and they mostly had the same modification date and time (give or take a few minutes.) (I use FreeFileSync to copy the changed files to the other drive, but that's probably not significant.) After a day's usage, I would expect a couple of hundred megabytes of data to need copying, but in this case, it was well over a gigabyte. The files that were being updated ranged from a few days older to a year or two older than the files which were being copied over them. Running her Thunderbird installation today, all seems normal; the email "received" and "date" times seem normal, and it looks like the emails themselves aren't corrupted. I'm wondering if there's any function within Thunderbird which would cause these file dates to be modified en masse in this way? (Or perhaps it's a Windows 10 thing... but as far as I know, no file date modification utilities were in use, nor is there any malware on our systems. (I think Malwarebytes Pro would be throwing up warnings all over the place if this was the case, and we scan daily.) Any suggestions would be gratefully received. Kind regards, Roger V.

This week, for some reason, Thunderbird decided that emails from a specific email address are trash. I've been getting these emails for years with no problem. When I mark it as not junk, it goes to the inbox temporarily and then back to trash.

I set up a message filter to move them to inbox, but the same thing happened. So, I set up a message filter to move the messages to inbox after being marked as junk. No luck.

As a non-techie, it looks like somewhere inside Thunderbird I have to manually change the designation for that email address. How do I do that? If I'm wrong, very possible, what do I do?

I am using a 2017 MacBook Air using version 12.6.3.

Abra

My wife and I have been using Thunderbird for many years through various incarnations of Windows. We upgraded recently to Windows 11 and are running v.102 of Thunderbird. When my wife tried to open her inbox this morning there was a continual buffer eventually disclosing an empty panel except for a column of stars all down the left side. Buffer is still running afte some hours. I checked the properties of her inbox. Folder location line is blank. Number of messages unknown. I can identify the folder as it is identical to mine except for one digit but I am unable to paste or type this location into the blank line. So, I can't repair the folder. Her sent folder is fine and all my folders working perfectly. Any idea how I can get Thunderbird to recognise her inbox, please?

First of all sorry for my english as I am French Since yesterday Thunderbird do not synchronize with Gmail : I don't receive mails from Gmail I've got the latest version of TB and the authentification is OAuth2 I notice that IMAP/SMTP server is : imap.googlemail.com and smtp.googlemail.com and not imap.gmail.com and smtp.gmail.com Maybe this explains why TB fails with synchronization with Gmail Thank you for your assistance

As per the description, when replying to an email TB spellchecks the original email being replied to including header. It finds lots of issues re abbreviations/slang/acronyms used in the original that I don't want changed and, on a broader level, don't want to change anything in the original text. Nothing original about this so I am sure that I am missing a setting somewhere & any help would be very much appreciated.

By the time you read this...Happy St Paddy's Day.

Anyone know what this means?

UID Fetch Server Error [Serverbug]

Using AOL and export.imap.aol.com for IMAP server name

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

I often want to move a mail from my inbox to one of the Local Folders I've created. I find that the Right Click > Move To > Recent list is very helpful.

BUT... sometimes I need a brand new folder e.g. I have a list of companies that I correspond with, and might need a new folder for that company. When I create that new folder, it'd be great if that could get pushed into the 'Recent' list or even to the 'Move to [folder name] Again option for quickness.

NB I tried to find an option for creating feature requests, but could not. Would happily repost this if pointed in the right direction; or if some savvy person would like to do so, I'm equally happy with that :-)

Hooray for Thunderbird!

I lost all my address books; I tried importing them from several different backups made with Import-Export tools NG with no luck. How do I recover my address book? Using Tbird 102.8.0 in a Win 10 laptop....how do I recover my address books?

For the last twp months, I have been receiving email with the time showing three or hours earlier. I called Spectrum and they said they are receiving emails at the correct EST, but when it transmits to Thunderbird, it shows up three or four hours earlier in the time. How can I correct this? Thank you.

I know about `Go > Next > Unread Message`. What I'd like is `Go > Next > New Message`, i.e., go to the next message that has the yellow sunburst icon. Or really, what I'd like even better is a keyboard shortcut. So: (1) Does this exist? (I know the menu item doesn't exist, but it's possible that a shortcut exists.) (2) If no,

  (a) Any plans to add it?
  (b) Is it possible to request it?
  (c) Is there an extension that provides it? (I didn't find one at addons.thunderbird.net.)
  (d) How would I write my own extension to provide it?

Hi there,

I've setup hundreds of mails on Thunderbird for my clients, but this is something I never encounterd.

After setting up I don't get the Finish button - it's grayed out. The image is from my client. Thunderbird installed yesterday, so latest version.

I tried the setup on my PC and worked right away.

Now, because there is no error code or something, I don't have a clue how to troubleshoot it.

Please help. Thank you.

Hello, I use TB from my gmail account. My problem is: I get a notification of a message in the Inbox file on the left of the screen [i.e. INBOX (1)] but the message does not load to the inbox window on the left. I have to go to my gmail to find the message. This does not happen with all my mail, just one or two senders. Any ideas????

I have latest version 102.8.0 of Thunderbird and recently (past few weeks) mail has failed to send from my hotmail account, the SMTP server settings are all OK and as per laid out on both the Outlook site and the Thunderbird website.

The problem I am experiencing is that if a compose or reply to an email and click on send, thunderbird freezes. I click on cancel and then try to send again which seems to work 99% of the time. Mail sent from two other mail.accounts seems work within Thunderbird. I have looked in tools/developer/errors and see the following but I doubt if relevant.

"1678881246222 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons about:preferences : Unable to run script because scripts are blocked internally. NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean AddrBookCard.jsm:364 downloadable font: failed to start download (font-family: "Market Sans" style:normal weight:700 stretch:100 src index:1): content blocked source: https://ir.ebaystatic.com/cr/v/c1/market-sans/v1.0/MarketSans-SemiBold-WebS.woff2 downloadable font: failed to start download (font-family: "Market Sans" style:normal weight:700 stretch:100 src index:2): content blocked source: https://ir.ebaystatic.com/cr/v/c1/market-sans/v1.0/MarketSans-SemiBold-WebS.woff downloadable font: failed to start download (font-family: "Market Sans" style:normal weight:700 stretch:100 src index:3): content blocked source: https://ir.ebaystatic.com/cr/v/c1/market-sans/v1.0/MarketSans-SemiBold-WebS.ttf downloadable font: failed to start download (font-family: "Market Sans" style:normal weight:400 stretch:100 src index:1): content blocked source: https://ir.ebaystatic.com/cr/v/c1/market-sans/v1.0/MarketSans-Regular-WebS.woff2 downloadable font: failed to start download (font-family: "Market Sans" style:normal weight:400 stretch:100 src index:2): content blocked source: https://ir.ebaystatic.com/cr/v/c1/market-sans/v1.0/MarketSans-Regular-WebS.woff downloadable font: failed to start download (font-family: "Market Sans" style:normal weight:400 stretch:100 src index:3): content blocked source: https://ir.ebaystatic.com/cr/v/c1/market-sans/v1.0/MarketSans-Regular-WebS.ttf Unknown property '-moz-border-radius'. Declaration dropped. codemirror.css:244:22"

Any ideas? Would a full reinstall be the answer? I don't seem to be able to find another example of this particular problem.

Thx

For a few days all my Inbox messages have been duplicated, and not just recent ones - going back years. In fact some of the older ones are triplicate and quadruple! Now I've stopped getting Inbox messages, because it appears to be so busy "Downloading message 49351 of 105883 in Inbox" - so I guess I'm being inundated by so many duplicates that the system can't put up the new ones! Please HELP!'