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It Starts Up; It Downloads Mail; BUT There's Nothing There!

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How… (read more)

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How do I get the lists back.

Thankx [I'll be checking back]

The Gray Cat << tmc@att.net >>

Asked by The Gray Cat 1 year ago

Last reply by Roland Tanglao 1 year ago

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No access to mails in Thunderbird after update

After updating thunderbird a little week ago maybe - the program began to shut down suddenly - several times. But today there is no acces to mails, folders.. just an almo… (read more)

After updating thunderbird a little week ago maybe - the program began to shut down suddenly - several times. But today there is no acces to mails, folders.. just an almost blank screen. Only the 'headers' are visibly - you 'Files', 'Edit' etc. is visbly. I'm an old Danish women with very little knowledge of reading and understanding complicated possible solutions - but I know how to install a program, so how can I find an older version to install, so that I can read and write an email again?

Now I have to use and old gmail-account and not my usual accounts.

I'm so sad...

Asked by ingeorum 1 year ago

Answered by ingeorum 1 year ago

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OAuth2 option not showing for Outgoing Server. SOLVED first must change server name, then go back and edit.

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connecti… (read more)

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connection security. It does not appear for me. There are only the five options, as shown in the screenshot. How do enable the option to be available in the drop-down list or set it?

The available options are:

No Authentication Normal Password Encrypted Password Kerberos / GSSAPI NTLM

I am on Thunderbird version 115.12.1 (64-bit), Windows 11, version 23H2, build 22631.3737

Asked by gorbage 7 months ago

Answered by gorbage 6 months ago

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thunderbird will not connect to btmail

Thunderbird will not connect to my bt mail. I have tried Mailbird, Outlook and others and they will not connect. I have checked configuration with BT and they say all OK… (read more)

Thunderbird will not connect to my bt mail. I have tried Mailbird, Outlook and others and they will not connect. I have checked configuration with BT and they say all OK. Have changed password - no change. Manually configured with password - no change. My PC has had a new SSD since and still will not connect. I have Broadband with BT so I get the same privaligies as Premium. I have malwarebytes and that allows them to connect. Up until a couple of weeks ago it worked OK and then suddenly it stopped working. Had my local Techie shop look at it - no result. They said it must be BT, but spoke to them again today and they say it should work - certainly with outlook. They recognise connection, but says either config or password incorrect. Changed password again, but no change. Can you please tell me where the problems is. Thanks

Asked by r.symms 10 months ago

Answered by r.symms 10 months ago

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Thunderbird email

Just got a new desktop computer. Now my Thunderbird account shows THREE different folders labled inbox, not including the Inbox in Local folders. (Total of 4 inboxes) So… (read more)

Just got a new desktop computer. Now my Thunderbird account shows THREE different folders labled inbox, not including the Inbox in Local folders. (Total of 4 inboxes) Some emails arrive in each folder; No 1 folder gets them all. Is there a way to consolidate all 4? I used to be able to check 1 Inbox. I also have 3 Sent folders, and some emails I send show up in 2, none in the 3rd.

Asked by Donna 1 year ago

Answered by Toad-Hall 1 year ago

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Can't Send Emails

Can receive but unable to send emails - SMTP - AUP#out-1500 Thunderbird version 115.4.1 Windows 11 Windows Defender Spectrum provider - Can send messages when I go to Spe… (read more)

Can receive but unable to send emails - SMTP - AUP#out-1500 Thunderbird version 115.4.1 Windows 11 Windows Defender Spectrum provider - Can send messages when I go to Spectrum site on internet Copies of account settings attached

Asked by bnicol 1 year ago

Answered by bnicol 1 year ago

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115.3.1 better font

I find the font (especially the bold font) much harder to read than arial, calibri, etc. Specifically, the character spacing is too dense. Perhaps when the density prob… (read more)

I find the font (especially the bold font) much harder to read than arial, calibri, etc. Specifically, the character spacing is too dense. Perhaps when the density problem is solved, this will be less of an issue.

Asked by Panache1 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird V115.3.3 - problems with portableapps after troubleshoot mode

My Thunderbird V115.3.3 locked up today and after 5 different tries, I used the safemode option. When I exited safemode, (1) my calendar is missing, (2) the hamburger me… (read more)

My Thunderbird V115.3.3 locked up today and after 5 different tries, I used the safemode option. When I exited safemode, (1) my calendar is missing, (2) the hamburger menu does not work, (3) can't install any add-ons, (4) Settings does not work (but account settings does), (5) mail toolbar is missing, (6) profile manager does not work plus other things

How do I get things working again.

I need to mention I using the Portable version of TB V115.3.3.

Thanks

Craig

Asked by Craig 11 months ago

Answered by Craig 10 months ago

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Email from address book has stopped working

I have always emailed groups by clicking on the group name in my address book - eg 'family' or 'U3A Spanish' This has suddenly stopped working You have also moved the ic… (read more)

I have always emailed groups by clicking on the group name in my address book - eg 'family' or 'U3A Spanish' This has suddenly stopped working

You have also moved the icon 'for create new message' and you don't seem to be able to customise the toolbar to add 'create new message'

What is happening to Thunderbird. This used to be such a good mail program!

Asked by Joan Kemp 1 year ago

Answered by david 1 year ago

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Email not working

My email has stopped working on Thunderbird. I get this message "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP)… (read more)

My email has stopped working on Thunderbird. I get this message "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.rachelraphael.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." But I have checked settings and they are correct.

Asked by Rachel Raphael 1 year ago

Answered by sfhowes 1 year ago

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Return mails

I manage 2 gmail addresses for my wife and myself. Lately when recipients respond to my mail the address is changed to my wife's and i miss these mails. I have checked al… (read more)

I manage 2 gmail addresses for my wife and myself. Lately when recipients respond to my mail the address is changed to my wife's and i miss these mails. I have checked all the settings i can and reply is set correctly. It does not make sense. It is profoundly weird.

Can anybody offer a possible solution?

Thanks john

Asked by John 1 year ago

Answered by John 1 year ago

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All of a sudden, I can't send email

I've been using Thunderbird for ages and I love it. Just today, 7/6, I can't send any emails. I last sent some on 7/4. I have not changed anything so what could be the re… (read more)

I've been using Thunderbird for ages and I love it. Just today, 7/6, I can't send any emails. I last sent some on 7/4. I have not changed anything so what could be the reason for this. Here is the error I get: Sending of the message failed. An error occurred while sending mail. The mail server responded: <a-123-lene@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. My email is correct.

Asked by arlener 1 year ago

Answered by sfhowes 1 year ago

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Unified trash or junk

Is there any way to send all messages marked junk (or trash) to a unified junk (or trash) folder for all accounts?

Asked by DorothyJ 1 year ago

Answered by DorothyJ 1 year ago

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Account headers scrambled, inbox emails invisible

Hi I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile. This morning on startup, all accounts and folders were gone and … (read more)

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

Asked by jfdi 8 months ago

Answered by jfdi 8 months ago

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Junk and Spam

I have been marking as Junk on some messages for years now. When does TB ever send those directly to the Junk file? Specifically. Can I create filters to send any message… (read more)

I have been marking as Junk on some messages for years now. When does TB ever send those directly to the Junk file? Specifically. Can I create filters to send any message I mark junk to the junk file under Local Folders? I've tried and can't seem to get junk messages sent direct to that Local Folder Junk file. Is there some trick to how you create a filter? The way I've been doing it is: Open Message Filters, check "Filters for: and click the email address. Then click New for a filter. Then, in the new filter, type in Filter name:. "JUNK". Leave ck mark in Manually Run, Getting New Mail as "Filter before Junk Classification" (Or should I use Filter after?). Leave ck mark in "Match all of the following. Now, Subject, contains - and that's where the email address goes. Usually I have copied it from the junk message and paste in. And finally, Move Message to: Junk on Local Folders. So why don't this work? And as far as I'm concerned Spam should be the same. Do I need to create filters for both junk and spam? And both before junk classification and after?

Asked by PennsyNut 1 year ago

Answered by PennsyNut 1 year ago

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Backing up profiles in 157.7.0 and restore o another computer

Made a mistake and installed 157.7.0 on Linux Now cannot backup/restore to another computer so cannot use that computer. Old Profile used to be in .thunderbird folder … (read more)

Made a mistake and installed 157.7.0 on Linux

Now cannot backup/restore to another computer so cannot use that computer.

Old Profile used to be in .thunderbird folder - easy!

Now profile seems to be in /home/oem/snap/thunderbird/common/.thunderbird/26pphmrb.default

This does not contain all emails especially for pop3 and anything after Nov 23. It does not work

Q's

Best way to fix? Can I force it TBird to read the .thunderbird in home directory? Can I install an older version of TBird easily? Is there some other way to restore the profile and clone another computer?

Asked by marksmail2 10 months ago

Answered by marksmail2 9 months ago

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Identities limit

I have 60+ mailboxes as I manage a lot of domains. The problem is that if I add a new mailbox it seems to work fine downloading messages but the outgoing smtp settings ov… (read more)

I have 60+ mailboxes as I manage a lot of domains. The problem is that if I add a new mailbox it seems to work fine downloading messages but the outgoing smtp settings overwrite a previous one. The limit seems to be 48 I'm on TB ver 115.6.0 (64-bit) on Linux Mint 21.2 Cinnamon. Looking through prefs.js the highest number in the smtp server list is 49. Is it a bug or is there some setting that limits new identities?

Asked by thunderbird23 1 year ago

Answered by thunderbird23 1 year ago

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Changing hosted email providers

I currently have Thunderbird(TB) using POP with a hosted email provider(HEP) with my own DNS. I am going to transfer to a different HEP where I am told I can keep my cur… (read more)

I currently have Thunderbird(TB) using POP with a hosted email provider(HEP) with my own DNS. I am going to transfer to a different HEP where I am told I can keep my current mail address/name . Is it possible for me to continue using my current folders after I transfer? My searches have come up with various responses for an IMAP setup but I haven't been able to find anything for my POP setup. Could someone help me with this please?

Asked by dobrphi 1 year ago

Answered by dobrphi 10 months ago

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Sudden onset can't send email on Thunderbird

I like using Thunderbird, and have for years. Suddenly this morning I can't send emails. I can receive them, but I can't send them. My internet provider is spectrum an… (read more)

I like using Thunderbird, and have for years. Suddenly this morning I can't send emails. I can receive them, but I can't send them. My internet provider is spectrum and I have spent the last two hours with them trying to resolve the issue. No luck. I have verified the SMTP server and port, I have tried changing my password. The problem remains. When I send an email I get Log in to server mail.bresnan.net with my user name......failed. I can send and receive email directly through my Spectrum account (spectrum used to be bresnan) but hate having to log in 10 times a day just to see my email. I can't say I am computer literate. I have tried a restart, and turning my computer off. Neither helped. I'm hoping this is a simple fix, but I have no idea how to fix it. Spectrum did an update 2 days ago, I got FOUR Microsoft updates yesterday. Can anyone help? Thanks

Asked by 2mtl 1 year ago

Answered by sfhowes 1 year ago