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Thunderbird CC and BCC

How to stop Thunderbird putting my email address in CC & BCC when I write an email or reply to one? I've gone thru Options & can't find where this could happen. I… (read more)

How to stop Thunderbird putting my email address in CC & BCC when I write an email or reply to one? I've gone thru Options & can't find where this could happen. It does it when I reply as well. I don't need 2 extra copies of emails I send or reply to. If I need the email I'll go to the sent file. Thanks

Asked by Clement 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Thunderbird attachments

As a 'newby to Thunderbird' i want to send an attachment with an email. I have been onto the help screen, and like MS word it shows a box marked Attacments. The problem i… (read more)

As a 'newby to Thunderbird' i want to send an attachment with an email. I have been onto the help screen, and like MS word it shows a box marked Attacments. The problem is that my Write window is not the same, and i am assuming that i have an earlier version than ver 78 shown in Help? If that is the case, can you tell me how to rectify? Regards and Thanks Tim

Asked by timawmack 4 weeks ago

Answered by Toad-Hall 4 weeks ago

  • Solved

combined inbox

Since last update for 78.9.0 the combined inbox no longer loads my Earthlink account. It does appear in the Earthlink folder, but not the combined inbox. I've checked t… (read more)

Since last update for 78.9.0 the combined inbox no longer loads my Earthlink account. It does appear in the Earthlink folder, but not the combined inbox. I've checked the properties for the inbox and selected the inboxes for each of my three email accounts. It had worked fine until the recent update and non of the settings have changed.

Asked by brewster3 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Folders gone missing when reinstalled thunderbird on one account only the other accounts have their folders please advise how to get back

I was having a problem with 1 account on email setup so uninstalled thunderbird and reinstalled , every thing was good on all accounts except one (1) none of the folders … (read more)

I was having a problem with 1 account on email setup so uninstalled thunderbird and reinstalled , every thing was good on all accounts except one (1) none of the folders have loaded , Talked to my web host (aussiebroadband.com.au) and they could not help told me to contact thunderbird and get access to their local server?? I thought all e-mails and folders were held by host webmail. Please advise how to fix this problem as I have a few important emails in my folders Thanks & Regards for any assistance Geoff

Asked by geoff2111 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Removing an email account

I would like to remove a discontinued e-mail account from my Thunderbird account, but I cannot find how to do that. It is the account I initially established my Thunderbi… (read more)

I would like to remove a discontinued e-mail account from my Thunderbird account, but I cannot find how to do that. It is the account I initially established my Thunderbird client with, so maybe that is a problem. However, I do have other email accounts I access via Thunderbird. Anyone have suggestions? (Thanks for thinking on it.) ... Nick

Asked by sanders10b 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Delete emails after they are deleted from trash can. (Restore folder)

Hello, I need some help with Thunderbird. Is there a way to delete emails further after i've deleted them from the trash can in Thunderbird. Just like i can with Outlook,… (read more)

Hello,

I need some help with Thunderbird.

Is there a way to delete emails further after i've deleted them from the trash can in Thunderbird. Just like i can with Outlook, when you first click on the 'deleted items' folder you can click on 'Recover items deleted from this folder' so emails deleted from the trash can are not really gone and i often delete the recoverable mails there in Outlook.

Is there a way to access this recoverable item folder from Thunderbird and even delete the emails that are still in the recover folder otherwise they are not really gone.

Thanks in advance.

Asked by Jari F 2 weeks ago

Answered by Matt 2 weeks ago

  • Solved

Thunderbird doesn't recognize my icloud mail folders for synchronizing. This has just started after working fine.

Suddenly TB stopped synchronizing with my iCloud folders after working fine. Tried deleting the account and reinstalling, still won't recognize the icloud folders, even … (read more)

Suddenly TB stopped synchronizing with my iCloud folders after working fine. Tried deleting the account and reinstalling, still won't recognize the icloud folders, even when I go into advanced settings to do it manually.

Help appreciated. David

Asked by vadidion1 2 months ago

Answered by Matt 2 months ago

  • Solved

New mailnews.smtp.jsmodule code broke my mail connectivity (pfsense and suricata)

As the subject says, simply updating from TB 87 to TB 88b1 (or 2) my ability to send messages was crippled. Reverting to "false" for mailnews.smtp.jsmodule reverts mail f… (read more)

As the subject says, simply updating from TB 87 to TB 88b1 (or 2) my ability to send messages was crippled.

Reverting to "false" for mailnews.smtp.jsmodule reverts mail functionality to working status. I can leave mailnews.send.jsmodule as "true"

The headend of my firewall/router is a pfsense box running suricata for security.

Prior to reverting the smtp FLAG, even after whitelisting the new triggered suricata events (since TB88b1, they did not occur in TB 87 or prior), mail was still not sending and at that point simply spins until it times out. Here are the new triggered caught security exceptions, with my ISP, shaw.ca

  1. SURICATA SMTP duplicate fields

suppress gen_id 1, sig_id 2220018, track by_dst, ip 64.59.136.142

  1. SURICATA SMTP duplicate fields

suppress gen_id 1, sig_id 2220018, track by_dst, ip 64.59.128.135

Asked by michaeljaques77 2 weeks ago

Answered by michaeljaques77 2 weeks ago

  • Solved

Can't Send Email After Automatic Thunderbird Update To Version 88.0b2 (32-bit)

According to the update history found in Thunderbird version 88.0b2 (32-bit), I received an automatic program update on March 26, 2021. Immediately after the update, I co… (read more)

According to the update history found in Thunderbird version 88.0b2 (32-bit), I received an automatic program update on March 26, 2021. Immediately after the update, I could no longer send emails. I can RECEIVE emails, but nothing will SEND. Messages just sit there with the green "sending" bar. I have let it sit there for two hours at a time to see what happens, and the message goes nowhere. Yesterday, I spent an hour with a very savvy tech support person from EarthLink to make sure the problem was not with the EarthLink server. He took remote control of my computer and looked through all of the Thunderbird SMTP settings (which I had already checked and rechecked multiple times), and he also checked everything on the server end. I am able to send messages perfectly through EarthLink's Webmail portal, and he verified that my email address is not being blocked by EarthLink. The conclusion is that the problem is with Thunderbird, not EarthLink's server, especially since it happened after a Thunderbird update.

I shut off both my antivirus software (Avira version 1.1.46.16549) and my firewall (standard with Windows 10 Home), but it did not resolve the problem. At some point while I was trying different things, the SMTP password disappeared from my "saved logins," and I can't find a way to put it back. (I've attached several screenshots of the settings.)

I also tried to remove the remaining password for the POP setting in order to prompt Thunderbird to request a password after restarting. I entered my password upon request, but it did not resolve the problem. I'm out of ideas as to how to fix this. I have important business and personal emails to reply to, and I've lost a week trying to figure out this conundrum. Thank you in advance for any and all suggestions on next steps.

The following is information from the "Troubleshooting" section in Thunderbird:


 Application Basics
   Name: Thunderbird
   Version: 88.0b2
   Build ID: 20210330220818
   Distribution ID:
   Update Channel: beta
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Thunderbird/88.0
   OS: Windows_NT 10.0 19041
   Launcher Process: Disabled forcibly
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Disabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop.earthlink.net:110, 2, 4
     OUTGOING: , smtpauth.earthlink.net:587, 2, 4, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Web Content: 1 / 8
     Extension: 1
     GPU: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus: Avira Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000ff7a)

EGL_VERSION: 1.5 (ANGLE 2.1.14225 git hash: 3778168311ca) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.14225 git hash: 3778168311ca)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000ff7a)

EGL_VERSION: 1.5 (ANGLE 2.1.14225 git hash: 3778168311ca) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.14225 git hash: 3778168311ca)
     WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.804)
     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics 630
     Vendor ID: 0x8086
     Device ID: 0x5912
     Driver Version: 26.20.100.7925
     Driver Date: 2-19-2020
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 00000000
     RAM: 0
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): none
     CMSOutputProfile: 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
     Display0: 1600x900@60Hz : Intel(R) HD Graphics 630
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0
     GPUProcessPid: 2740
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Decision Log
     OMTP: disabled by default: Disabled by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Speakers (Andrea PureAudio USB-SA Headset)
       USB\VID_08A8&PID_0017&MI_00\6&49d6f3c&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Center (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Front (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Side (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Subwoofer (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (Andrea PureAudio USB-SA Headset)
       USB\VID_08A8&PID_0017&MI_00\6&49d6f3c&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\jewel\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\jewel\AppData\Roaming\Thunderbird\Profiles\ocibcyo6.default\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\jewel\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini
 Important Modified Preferences
   accessibility.lastLoadDate: 1510439058
   browser.cache.disk.amount_written: 1109063
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.telemetry_report_ID: 4
   browser.search.region: US
   extensions.lastAppVersion: 88.0
   font.internaluseonly.changed: true
   font.name.monospace.el: Consolas
   font.name.monospace.x-cyrillic: Consolas
   font.name.monospace.x-unicode: Consolas
   font.name.monospace.x-western: Consolas
   font.name.sans-serif.el: Calibri
   font.name.sans-serif.x-cyrillic: Calibri
   font.name.sans-serif.x-unicode: Calibri
   font.name.sans-serif.x-western: Calibri
   font.name.serif.el: Cambria
   font.name.serif.x-cyrillic: Cambria
   font.name.serif.x-unicode: Cambria
   font.name.serif.x-western: Cambria
   font.size.fixed.el: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.el: 17
   font.size.variable.x-cyrillic: 17
   font.size.variable.x-unicode: 17
   font.size.variable.x-western: 17
   gfx.crash-guard.d3d11layers.appVersion: 85.0
   gfx.crash-guard.d3d11layers.deviceID: 0x5912
   gfx.crash-guard.d3d11layers.driverVersion: 26.20.100.7925
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d11video.appVersion: 78.0
   gfx.crash-guard.d3d11video.deviceID: 0x5912
   gfx.crash-guard.d3d11video.driverVersion: 26.20.100.7925
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d11video: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 88.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x5912
   gfx.crash-guard.wmfvpxvideo.driverVersion: 26.20.100.7925
   idle.lastDailyNotification: 1617398605
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1617305351
   places.history.expiration.transient_current_max_pages: 112348
   plugin.flash.arch: x86-msvc
   plugin.flash.blockliststate: 0
   plugin.flash.desc: Shockwave Flash 32.0 r0
   plugin.flash.lastmod_hi: 374
   plugin.flash.lastmod_lo: 1224864929
   plugin.flash.path: C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_32_0_0_465.dll
   plugin.flash.version: 32.0.0.465
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1617390878
   security.remote_settings.intermediates.checked: 1617390878
   security.sandbox.content.tempDirSuffix: {9dbdf96e-bd3a-4ebb-b903-b8d12a9b6836}
   security.sandbox.plugin.tempDirSuffix: {f2a536d6-025b-4a50-bd6f-0557d3748ed7}
   signon.importedFromSqlite: true
   signon.usage.hasEntry: true
   storage.vacuum.last.index: 0
   storage.vacuum.last.places.sqlite: 1617398606
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
 fission.autostart.session: false
 Places Database
 Accessibility
   Activated: true
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator: UIAUTOMATION|
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.30
     4.30
     NSS
     3.63
     3.63
     NSSSMIME
     3.63
     3.63
     NSSSSL
     3.63
     3.63
     NSSUTIL
     3.63
     3.63
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
 Startup Cache
   Disk Cache Path: C:\Users\jewel\AppData\Local\Thunderbird\Profiles\ocibcyo6.default\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"
     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]
 Printing
 Modified print settings
   print_printer: Canon MX490 series Printer
   print.printer_Canon_MX490_series_Printer.print_bgcolor: false
   print.printer_Canon_MX490_series_Printer.print_bgimages: false
   print.printer_Canon_MX490_series_Printer.print_duplex: 0
   print.printer_Canon_MX490_series_Printer.print_edge_bottom: 0
   print.printer_Canon_MX490_series_Printer.print_edge_left: 0
   print.printer_Canon_MX490_series_Printer.print_edge_right: 0
   print.printer_Canon_MX490_series_Printer.print_edge_top: 0
   print.printer_Canon_MX490_series_Printer.print_evenpages: true
   print.printer_Canon_MX490_series_Printer.print_footercenter:
   print.printer_Canon_MX490_series_Printer.print_footerleft: &PT
   print.printer_Canon_MX490_series_Printer.print_footerright: &D
   print.printer_Canon_MX490_series_Printer.print_headercenter:
   print.printer_Canon_MX490_series_Printer.print_headerleft: &T
   print.printer_Canon_MX490_series_Printer.print_headerright: &U
   print.printer_Canon_MX490_series_Printer.print_in_color: true
   print.printer_Canon_MX490_series_Printer.print_margin_bottom: 0.5
   print.printer_Canon_MX490_series_Printer.print_margin_left: 0.5
   print.printer_Canon_MX490_series_Printer.print_margin_right: 0.5
   print.printer_Canon_MX490_series_Printer.print_margin_top: 0.5
   print.printer_Canon_MX490_series_Printer.print_oddpages: true
   print.printer_Canon_MX490_series_Printer.print_orientation: 0
   print.printer_Canon_MX490_series_Printer.print_page_delay: 50
   print.printer_Canon_MX490_series_Printer.print_paper_data: 1
   print.printer_Canon_MX490_series_Printer.print_paper_height: -1.00
   print.printer_Canon_MX490_series_Printer.print_paper_name:
   print.printer_Canon_MX490_series_Printer.print_paper_size_unit: 0
   print.printer_Canon_MX490_series_Printer.print_paper_width: -1.00
   print.printer_Canon_MX490_series_Printer.print_resolution: 600
   print.printer_Canon_MX490_series_Printer.print_reversed: false
   print.printer_Canon_MX490_series_Printer.print_scaling: 1.00
   print.printer_Canon_MX490_series_Printer.print_shrink_to_fit: true
   print.printer_Canon_MX490_series_Printer.print_to_file: false
   print.printer_Canon_MX490_series_Printer.print_unwriteable_margin_bottom: 20
   print.printer_Canon_MX490_series_Printer.print_unwriteable_margin_left: 25
   print.printer_Canon_MX490_series_Printer.print_unwriteable_margin_right: 25
   print.printer_Canon_MX490_series_Printer.print_unwriteable_margin_top: 12

Asked by jewels2682 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Imap subfolders not appear in tree

Sorry it is a google traduction : Hi, With the Free provider and Thunderbird 78.9 the subfolders do not appear in the tree structure. The parent folder is up to date, but… (read more)

Sorry it is a google traduction :

Hi,

With the Free provider and Thunderbird 78.9 the subfolders do not appear in the tree structure. The parent folder is up to date, but the subfolders do not appear.

I looked in the knowledge base but despite the settings: - Show all files - The server supports folders which contain subfolders and meassage - Uncheck "Show only folders with subscription

It's always the same thing.

Michel hoffman

Asked by michel.hoffman 2 weeks ago

Answered by michel.hoffman 2 weeks ago

  • Solved

Issues with Thunderbird 78.

I'm on a 2017 Mac Pro desktop running Big Sur with a two-monitor setup. Thunderbird has been my email client since the beginning of this kit and was set up to open on Mo… (read more)

I'm on a 2017 Mac Pro desktop running Big Sur with a two-monitor setup. Thunderbird has been my email client since the beginning of this kit and was set up to open on Monitor2. Since the update on March 16, it now will not stay on Monitor2. It always opens on Monitor1 and has to be dragged across manually. I have now eliminated the possibilities that it was an Apple glitch. Today moved on to thinking it with with Thunderbird and decided to uninstall and reinstall. When I did so, deleting old edition, emptying trash, clearing cache, etc. , rebooting and I then downloaded the new Thunderbird. I installed it and, lo and behold, it opened on Monitor2 and stayed there. I had not loaded my old profile at this point. The installation seemed to hang as I input my email account details and kept wanting me to repeat this process, so I rebooted the machine. When it came back up, Thunderbird had found my old profile and loaded it, which would have been fine except . . . now it was back to refusing to stay on Monitor2. Any idea what is going on?

Asked by skyreburn 3 weeks ago

Answered by skyreburn 2 weeks ago

  • Solved

no way to send email

All of a sudden my 'write email' function does not have ANY WAY to send the email after it is written. No 'send' button anywhere! This after many years of using this e… (read more)

All of a sudden my 'write email' function does not have ANY WAY to send the email after it is written. No 'send' button anywhere! This after many years of using this email account and happily sending thousands of emails by just clicking the 'send' button. It is suddenly nowhere in site! Help!

Asked by wcrolsons 3 weeks ago

Answered by Matt 2 weeks ago

  • Solved

How to edit SMTP server settings in Thunderbird 78.9

My email provider has asked me to change the SMTP settings. I have googled this for Thunderbird, but the processes that I am offered require a different sequence of items… (read more)

My email provider has asked me to change the SMTP settings. I have googled this for Thunderbird, but the processes that I am offered require a different sequence of items to click on from those offered in my Thunderbird 78.9 installation.

My provider asks me to set my port number to 465, and I need SSL/TLS enabled for Outgoing mail. I have been able to fix this for incoming mail.

Thank you,

Richard Schurmann

Asked by firefox1295 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

How to open an old Thunderbird internal file

I need to see an old email that was in my Trash older several weeks ago. I found my system backups from right after the date I need, and I found the Trash and Trash.msf f… (read more)

I need to see an old email that was in my Trash older several weeks ago. I found my system backups from right after the date I need, and I found the Trash and Trash.msf files the Thunderbird profile files. I renamed these files OldTrash and put them into the profile folder on my active system. How do I get Thunderbird to open the OldTrash file and show me the emails that are in it?

Asked by plevintampabay 3 weeks ago

Answered by sfhowes 3 weeks ago

  • Solved

Printing emails

Hi I am trying to print my emails to include all the header info; to, from, date, subject. As i recall this used to work, but it will now only print the body of the mail.… (read more)

Hi I am trying to print my emails to include all the header info; to, from, date, subject. As i recall this used to work, but it will now only print the body of the mail. Hope someone can help. Thanks

Asked by John 5 months ago

Answered by sfhowes 5 months ago

  • Solved

Thunderbird release - how to leave feedback?

When looking at the Release Notes for Thunderbird, it says _As always, you’re encouraged to tell us what you think_, but the link https://support.mozilla.org/questions/ne… (read more)

When looking at the Release Notes for Thunderbird, it says _As always, you’re encouraged to tell us what you think_, but the link https://support.mozilla.org/questions/new/thunderbird doesn't have a way to tell you what I think. Am I missing something? Thanks.

Asked by crg 3 weeks ago

Answered by Matt 3 weeks ago

  • Solved

Can't get e-mail on 2 different computers

My latest version on Thunderbird is installed on 2 Windows 10 PC's. I have 2 mail accounts on att.com. Today I tried to get my e-mails I got this message on both computer… (read more)

My latest version on Thunderbird is installed on 2 Windows 10 PC's. I have 2 mail accounts on att.com. Today I tried to get my e-mails I got this message on both computers "Sending of password for user yuri101@prodigy.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again late". I was able to get e-mail for the second account on both computers (both account go to the same unbound server, I just use 2 different ids). I'm able to get e-mail for both accounts using my phone. I can also access both accounts on att.com. I tried to enter invalid password on my pc, but got the same error. Please help - I'm running out of the ideas. Thanks, Yuri

Asked by yuri101 3 weeks ago

Answered by sfhowes 3 weeks ago

  • Solved

Thunderbird adding extra spaces to links after sending

Hello, When I drag hyperlinks from a website into my Thunderbird draft, the links are perfectly fine. Double clicking on them shows the link is correct. After sending the… (read more)

Hello,

When I drag hyperlinks from a website into my Thunderbird draft, the links are perfectly fine. Double clicking on them shows the link is correct. After sending the message, going to click on the hyperlink in the sent e-mail, in the preview little thing in the bottom left corner where it shows where the hyperlink will take you, it has added like 5-10 spaces inside of link which renders it useless and takes me to an error 404 page. The links work perfectly on the website where I dragged them from and in the draft but once I hit send, those links basically become corrupted and no longer work.

Please advise, thank you.

Asked by thamme 1 month ago

Answered by thamme 4 weeks ago

  • Solved

Thunderbird can't open Twitter links.

Thunderbird will not open a Twitter link emailed to my Thunderbird. It worked just fine till a few months ago. Gives a msg 'this file does not have an app associated with… (read more)

Thunderbird will not open a Twitter link emailed to my Thunderbird. It worked just fine till a few months ago. Gives a msg 'this file does not have an app associated with it. With a right click I can 'copy link location' and paste it into Firefox address line.

Asked by mel.richardson 5 months ago

Answered by julia.royce 5 months ago

  • Solved

Why do I have to sign in when I start using Thunderbird?

Until a month or so ago, when starting t.bird, all I had to do was click on the icon. Now I have to choose my user profile each time even though default is checked. Bab… (read more)

Until a month or so ago, when starting t.bird, all I had to do was click on the icon. Now I have to choose my user profile each time even though default is checked. Baby steps please.

Asked by harguthm 3 weeks ago

Answered by Stans 3 weeks ago