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Setup screens on startup

I just went to open Thunderbird and window popped up to setup email account. I have been using this for years. what the hell happened to my program for email? who has the… (read more)

I just went to open Thunderbird and window popped up to setup email account. I have been using this for years. what the hell happened to my program for email? who has the time on checking email to set everything up again? Why wouldn't we be warned this was coming? Do I really have to set up all of my accounts again? What happened to my stored emails and folders that were setup? I am assuming the program updated, but honestly this pisses me off and makes me want to switch clients after decades of use.

Asked by pmruzicka 3 days ago

Answered by pmruzicka 3 days ago

  • Solved

how to reduce font size in subject to from lines in email

I had problems with thunderbird email text too small. Resolved that but now the title line with subject to and from is too large. How do I change it. Windows 11 latest … (read more)

I had problems with thunderbird email text too small. Resolved that but now the title line with subject to and from is too large. How do I change it. Windows 11 latest version of thunderbird.

Asked by pattyroll 4 weeks ago

Answered by pattyroll 1 week ago

  • Solved

how to leave messages on server

I want to leave all my messages on the mail server but also download them (and all attachments) onto my laptop so that I have a copy in both places (also I can then acces… (read more)

I want to leave all my messages on the mail server but also download them (and all attachments) onto my laptop so that I have a copy in both places (also I can then access them when offline). Older versions of Thunderbird had a checkbox on the server page to select leave messages on server (and also optionally specify a number of days). This option is either missing or moved in the current version. Is this feature still available?

Asked by rjdegraff 3 months ago

Answered by rjdegraff 3 months ago

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How can I change a text url in a received message to a hyperlink?

I receive emails from some senders that show URL as text. I would like to have these changed to a hyperlink in the message. These are trusted senders. Now I have to hi… (read more)

I receive emails from some senders that show URL as text. I would like to have these changed to a hyperlink in the message. These are trusted senders. Now I have to highlight the URL, copy it , open my browser and paste it in the address bar of the browser.

Asked by drjoms 4 months ago

Answered by david 4 months ago

  • Solved

No View remove preview plane in thunderbird.

Thunderbird must have updated and now the preview plane is enabled by default. I didn't enable it. And the View menu item is gone so it requires a web search to figur… (read more)

Thunderbird must have updated and now the preview plane is enabled by default. I didn't enable it. And the View menu item is gone so it requires a web search to figure out how to turn the preview plane off. Thanks Thunderbird for wasting my time.

Asked by kurt.sanger 13 hours ago

Answered by Toad-Hall 13 hours ago

  • Solved

Text in Message creation window displayed in Bold

Greetings, I'm certain this is self inflicted, but for the life of my I can't figure what I did. I've got Thunderbird installed on two machines. One a Dell XPS 13 lapto… (read more)

Greetings,

I'm certain this is self inflicted, but for the life of my I can't figure what I did.

I've got Thunderbird installed on two machines. One a Dell XPS 13 laptop, the other a Dell Precision Desktop, both with Windows 10.

I use Resilio sync to synchronize a profile so both machines are displaying the same. I'm very careful about not opening both at the same time. This has all worked perfectly for years.

Everything is fine on the XPS. On the Precision, all the text in the new message window is displayed in bold.

The odd part is the message isn't bold when received by the recipient.

Any idea what it is that I've buggered up?

I've uninstalled Thunderbird using Revo Installer, rebooted and then installed from scratch with no effect.

So, I'm guessing there is a setting that's been toggled in the Registry to cause this.

Any help would be appreciated.

Chris

Asked by chris533 1 day ago

Answered by chris533 1 day ago

  • Solved

Retaining access to POP3 emails

I have used Thunderbird with a POP3 account for years - it has become a large, handy, easily searched database of important information. MY ISP has forced me into Micros… (read more)

I have used Thunderbird with a POP3 account for years - it has become a large, handy, easily searched database of important information. MY ISP has forced me into Microsoft Office which doesn't support Thunderbird and, annoyed, I've jumped to Proton, which will allow me to continue with Thunderbird and to download my emails. My question is this:

Now that my old email address is no longer supported, Thunderbird goes nuts throwing up a constant message about not being able to connect. How do I stop this without deleting the actual account? (because if I do, I delete the entire database of emails associated with the account.). I just want to disable it so that it doesn't try to connect. And then I will simply add in my Proton email and carry on from there. At the moment, I get the message: "Log in to account "..." failed." and then three buttons - Enter new password, Cancel, Retry - but it doesn't stay concelled. It just keeps nagging me. And if I go into account settings, it won't let me disable the SMTP.

Asked by skyreburn 3 days ago

Answered by Wayne Mery 3 days ago

  • Solved

Open emails go right to compose like I'm sending instead of just opening

Can I have Thunderbird on more than one of my computers? I ask this because each time when I open an incoming email the email says I'm "Writing" an says it is: "From" me … (read more)

Can I have Thunderbird on more than one of my computers? I ask this because each time when I open an incoming email the email says I'm "Writing" an says it is: "From" me not from the person it is from. And on the bottom of every email in my inbox it has this "Warning about unique identity which is me:

At bottom it says: A unique identity/matching the From address was not found. The message will be sent using the current From field and settings from identity "My Name and email".

I have tried looking at all my settings to compare them to my other Thunderbird on my laptop, and also have tried several times to Troubleshoot.

I hope this helps you understand my problem

Carol

Asked by cnicolds 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Messages not imported correctly

Sometimes, often after an upgrade, messages IMAPed to Thunderbird do not display correctly. In two recent cases I moved two messages from the Spam folder to the Inbox. On… (read more)

Sometimes, often after an upgrade, messages IMAPed to Thunderbird do not display correctly. In two recent cases I moved two messages from the Spam folder to the Inbox. One of the messages was completely blank except for the subject. The other displayed HTML code instead of the readable messages. Both messages displayed correctly at my email provider's website. Is there a way or can you provide a way to tell Thunderbird to re-import a message?

Asked by rmrubinsl 4 days ago

Answered by Matt 4 days ago

  • Solved

Dates for help articles

It would be great if you would include posting date and/or date reviewed to all help articles. It helps very much in knowing whether a help article pre-dates the version … (read more)

It would be great if you would include posting date and/or date reviewed to all help articles. It helps very much in knowing whether a help article pre-dates the version a user has installed, and in deciding which of similar articles is the most recent, etc. Thanks for considering this!

Asked by libcub1 5 days ago

Answered by Matt 4 days ago

  • Solved

email error

People I email say, when they reply to my email, they get a non deliverable reply, even though I receive their reply. I have my email linked to my Gmail so I can see my T… (read more)

People I email say, when they reply to my email, they get a non deliverable reply, even though I receive their reply. I have my email linked to my Gmail so I can see my Thunderbird emails on my cell phone. Is there a setting I need to change to get this to stop? Lisa

Asked by lisa104 5 days ago

Answered by lisa104 3 days ago

  • Solved

Casella "Posta in arrivo" non mostra email

After the latest Thunderbird update (version 102.11.0 32bit)the "Inbox" box, which is supposed to show all incoming emails for different accounts, does not display anythi… (read more)

After the latest Thunderbird update (version 102.11.0 32bit)the "Inbox" box, which is supposed to show all incoming emails for different accounts, does not display anything, while on individual accounts the emails display regularly. Thanks

Asked by nino111949 5 days ago

Answered by nino111949 5 days ago

  • Solved

Message filter turns itself off.

The message filter has been turning off on its own and randomly only at certain email addresses for some time now. The email address is on our own domain, but other emai… (read more)

The message filter has been turning off on its own and randomly only at certain email addresses for some time now.

The email address is on our own domain, but other email addresses on the same domain are not experiencing this phenomenon.

Also, if I delete the address and recreate it, or re-set up my email in a completely new environment, the phenomenon recurs.

Any advice on email filters would be greatly appreciated.

*We apologize that this may be difficult to read due to automatic translation.

Asked by um 1 week ago

Answered by um 6 days ago

  • Solved

Can't send emails but I can receive them with TB

I can't send emails and I get this message - Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the passwo… (read more)

I can't send emails and I get this message -

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. I have checked the outgoing settings for password and it says normal password. This problem started when I changed my BT email password

Asked by rvynerp 1 week ago

Answered by rvynerp 1 week ago

  • Solved

Only receiving text-only emails

What do I need to type into the Advanced Preferences search box to reset the options for blocked remote content? Since my ISP had an outage, all emails I receive either … (read more)

What do I need to type into the Advanced Preferences search box to reset the options for blocked remote content?

Since my ISP had an outage, all emails I receive either have blank image frames or are text only. I checked with them, but they suggested I click on a yellow bar that is supposed to appear at the top with an Option "Allow remote content from all origins listed above". Unfortunately I haven't seen one, so need another way of resetting whatever-it-is that has gone wrong.

Asked by chris269 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

Config Editor questions

Working currently with Thunderbird version 60.9.1 have following questions. (1) On my version a right click (or double click) gets you to menu choices. However I did not… (read more)

Working currently with Thunderbird version 60.9.1 have following questions.

(1) On my version a right click (or double click) gets you to menu choices. However I did not see a Save. I surmise exiting config editor saves any changes or do you also have to click OK once back in the Options-General Tab to save the config editor changes?

(2a) Also noticed if create new item name with typo, there is no way to edit the name or any way to delete the item. I was able (with TBird closed) to delete or edit the item name typo in prefs.js.

(2b) I read some folks (with Thunderbird closed) are just editing items directly in prefs.js. However I noticed some items are not in prefs.js like accessibility.AOM.enabled Did a file content search of entire Tbird Profile root folder and I can't find accessibility.AOM.enabled in any file. Just curious how one might get rid of an item they didn't want or need in config editor?

Asked by RB2124 1 week ago

Answered by Matt 1 week ago

  • Solved

Migration Updates

(POP3 client accounts on Win10 Home) Moved my Postbox v3.x POP3 client Profile (mbox, msf formats) to new Laptop with fresh install of old saved version 52.8.0 Thunderbi… (read more)

(POP3 client accounts on Win10 Home)

Moved my Postbox v3.x POP3 client Profile (mbox, msf formats) to new Laptop with fresh install of old saved version 52.8.0 Thunderbird Client POP3.

Upon first open after the Profile copy to TBird noticed a Popup saying migration updating. Checking version it had updated from 52.8.0 to 60.9.1 (32bit)

QUESTION: Just curious if anyone else has had this happen (?) and is this something that TBird does on it's own to fix any migrated Profile issues regardless of Update settings?

(BTW looking at new Acct settings that came with copied Postbox Profile it still had the [ ] Check for new messages at startup UNCHECKED. All my Mail and settings were there and functioning) [ EDIT CORRECTION, the above BTW line was my confused error of presentation. I meant to say that TBird Options->Advanced->Update it had a selection dot by->Never check for updates. I apologize for my sloppiness therein. ]

Asked by RB2124 1 week ago

Answered by Toad-Hall 5 days ago

  • Solved

Thunberbird 102.4.0 Blank Screen on startup

Running TB 102.4.0 on Windows 10 off a SSD drive. System was running fine this morning but when I started TB in the afternoon I have a blank screen as attached. Top menu … (read more)

Running TB 102.4.0 on Windows 10 off a SSD drive. System was running fine this morning but when I started TB in the afternoon I have a blank screen as attached. Top menu items are displayed but cannot access Tools > Account Settings or Settings. Tried restarting in Safe Mode but no change. Deactivated Anstivirus (Kaspersky) but no change either. Looked and saw this has happened to other people but cannot replicate any of the solutions. Error console message attached. Cannot access More Troubleshooting Mode. Messages are downloading but I cannot see them - but they are no longer on the server. Only File Menu item that works is Write Message.

Appreciate any feedback.

Asked by shamit 1 week ago

Answered by shamit 1 week ago