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Contacts and auto complete

I'm running Thunderbird 78.9.1 (64-bit) on Mac Osx. I have these add ons: Provider for CalDAV & CardDAV Send Later Send Later Button TbSync The problem I'm expe… (read more)

I'm running Thunderbird 78.9.1 (64-bit) on Mac Osx.

I have these add ons:

  • Provider for CalDAV & CardDAV
  • Send Later
  • Send Later Button
  • TbSync

The problem I'm experiencing is autocomplete doesn't work when composing an email.

I've checked the address book and it is empty - so records presumably are not being populated.

I manually added a record to the address book and auto complete for that record still doesn't work.

In Preferences - Addressing, Local Address Books is ticked. Also ticked is 'automatically add outgoing.... to Collected addresses'

I've checked my profile folder, I tried deleting all files starting with abook.. hasn't helped

Lastly I don't have a file called "abook.mab" instead it is "abook.mab.bak"

Any help and pointers would be really appreciated.

Asked by info5253 5 days ago

Answered by info5253 9 hours ago

  • Solved

Opening the address book in Thunderbird

I am an experienced email user but this is the first time I have used Thunderbird. When I compose an email I can open the address book by using Ctrl-Shift-B and then drag… (read more)

I am an experienced email user but this is the first time I have used Thunderbird. When I compose an email I can open the address book by using Ctrl-Shift-B and then drag the address I want into the To: field or I can start typing the name into the field. Is this the only way to use the address book? Other clients I have used you can click on the To: and then click on a name to populate the field. This seems a quicker way to do it. Am I missing something?

Asked by RotoruaPete 1 day ago

Answered by christ1 1 day ago

  • Solved

Imap ondersteuning voor de oude ziggo (at-home) accounts

Na mijn overstap van windows live-mail naar thunderbird dat grotendeels prima is verlopen, blijft één probleem over, namelijk dat één van de 4 accounts die ik heb, krijg … (read more)

Na mijn overstap van windows live-mail naar thunderbird dat grotendeels prima is verlopen, blijft één probleem over, namelijk dat één van de 4 accounts die ik heb, krijg ik niet volledig aan de praat. Het gaat om een oud ziggo account aangemaakt in de begintijd van Ziggo. Dat werkte altijd prima in Windows Live Mail (WLM)in de IMAP configuratie. Nu lukt dat niet meer met thunderbird. Ik kan het gebruiken om mail te krijgen en verzenden, maar ik kan de imap-mappen niet meer zien. Ik heb de zelfde settings als in WLM ingevoerd, maar dat werkt dus niet. Heeft iemand dat wel werkend gekregen, het lukt mij niet?.

ik gebruik nu: account : <naam>@home.nl server: imap.ziggo.nl poort: 993 verb : SSL/TLS (normaal password)

mvgr. Roel

Asked by r.d.alkema 4 days ago

Answered by sfhowes 22 hours ago

  • Solved

LOST E - MAILS

HELLO ALL, I DO NOT DO, THIS SORT OF COMMUNICATION - THING, I DO NOT "REACH OUT AND ASK THE COMMUNITY", FOR ANYTHING. = SO I DO NOT KNOW, THE PR… (read more)

HELLO ALL,

I DO NOT DO, THIS SORT OF COMMUNICATION - THING, I DO NOT "REACH OUT AND ASK THE COMMUNITY", FOR ANYTHING. = SO I DO NOT KNOW, THE PROTOCOLS.............. = AND I AM A MUGGLE, I HAVE VERY LITTLE COMPUTER KNOWLEDGE. = SO SORRY, IF I GET "YOUR" PROCEDURES WRONG.

MY SET UP - - I HAVE THE, THUNDERBIRD E - MAIL PROGRAMME, INSTALLED ON MY DESKTOP COMPUTER. - I HAVE THUNDERBIRD, COMMUNICATE TO OUTLOOK.COM, AND THUNDERBIRD, COPIES AND DOWNLOADS, E - MAILS TO MY DESKTOP, WHEN I OPEN THE PROGRAMME AND THEN, EVERY 10 MINS, WHILST IT IS ON. - THIS MEANS, THAT I DO NOT HAVE TO, KEEP CONNECTING TO THE INTERNET, AND SIGNING IN, AND LOOKING AT ADS, ON OUTLOOK.COM. - THUNDERBIRD, SHOWS ME ALL MY E - MAILS, AT ONE CLICK, TO SWITCH IT ON, WITH THE LATEST BEING RECEIVED, ONCE IT SYNCS. - THUNDERBIRD, "TELLS ME", WHEN IT WANTS TO UPDATE, AND "THEN", I AGREE, AND CLICK THE BUTTON.... - SINCE MY PROBLEM, THUNDERBIRD, HAS UPDATED A COUPLE OF TIMES, AND I HAVE AGREED. - AT TIME OF TYPING, THUNDERBIRD TELLS ME, THAT I AM ON, VERSION, 78.8.1 (32-BIT). - I HAVE 3x ACCOUNTS, THAT THUNDERBIRD DOWNLOADS E - MAILS FOR, 2x OUTLOOK AND 1x GMAIL. - IN MY THUNDERBIRD, INBOX FOLDER, I HAVE CREATED SEVERAL SUB FOLDERS, SUCH AS, BANKING, COMPLAINTS, HOLIDAYS AND PLANS = THIS HELPS "ME", TO FILE MY E - MAILS, INTO AN ORGANIZED SEMBLANCE, THAT SUITS ME.

MY PROBLEM - A FEW DAYS AGO, ON FRIDAY, 12TH MARCH 2021, ABOUT 4.30PM, ISH.... - THUNDERBIRD, VISUALLY LOST, E - MAILS, IT DID NOT DISPLAY, WHAT WAS PREVIOUSLY THERE, AS I HAD BEEN USING THE THUNDERBIRD PROGRAMME, ALL DAY, I AM CERTAIN OF THIS FACT. - INITIALLY, I THOUGHT, THIS FAULT, WAS ONLY IN THE, INBOX FOLDER = BECAUSE THAT WAS THE FOLDER, THAT WAS OPEN, AND THAT I WAS USING, AT THE TIME. - THE FOLLOWING DAY, I FOUND OUT, THAT MOST OF THE SUB FOLDERS, HAD LOST, SOME, OR ALL, OF THEIR CONTENTS. - AS TIME, DAYS, WENT ON, THUNDERBIRD, SAID THAT IT HAD RECEIVED, SOME E - MAILS = SOME WERE SHOWN, WHILST OTHERS, WERE NOT SHOWN, BUT THERE WAS A "COUNT", OF THE UNOPENED E - MAILS..... - ON THE MAIN, OUTLOOK.COM, WEBSITE ACCOUNT, ALL THE E - MAILS, WERE VISIBLE.

WHAT I HAVE DONE - I LOOKED ON THE WEB, TO TRY AND FIND ANSWERS AND HELP, WITH LIMITED SUCCESS. - I CREATED AN ACCOUNT, ON "THIS" SYSTEM. - I SENT A PRIVATE MESSAGE, TO A CONTRIBUTOR, ASKING FOR HELP AND ADVICE, AS TO HOW TO PROCEED = NO REPLY YET. - I FOUND AN ARTICLE, ABOUT A SIMILAR SITUATION, = https://www.convertmbox2pst.com/blog/fix-thunderbird-issues-windows-10/ = Fix 5 – Repair Thunderbird files and folders

Some of the most critical problems with Thunderbird that is unable to recover Thunderbird Email which is permanently deleted(or accidental deletion of files). Many users use some System Cleaning utility that speeds up the functionality of your system by cleaning the unwanted files. Keep in mind, these tool at times can delete necessary files from your computer.

To repair a Mozilla Thunderbird folder — when emails have disappeared, or to restore deleted Thunderbird messages perform following steps

Note: Turn off automatic mail checking to avoids a potential cause for conflicts.

  • Select the folder you want to repair in Mozilla Thunderbird.
  • Select Properties…from the menu that appears.
  • Go to the General Information
  • Click Repair Folder.
  • Now click OK.

- SO I DID THIS, WITH SOME SUCCESS..... - SUCCESS, IN THAT, BY GOING THROUGH, PROPERTIES / REPAIR FOLDER / CLICK OK, "THEN", THE CONTENTS, WOULD "REAPPEAR" = GREAT, SUCCESS I THOUGHT............ - HOWEVER.......... I COULD NOT FIND, I COULD NOT DO, THE FIRST STEP OF, "* Note: Turn off automatic mail checking to avoids a potential cause for conflicts." - THUS, WHEN I CLICKED OFF THE SUB OR MAIN FOLDER, AND WENT TO ANOTHER FOLDER, THAT WAS, THEN EMPTY, OR PART EMPTY, AND, IN GOING BACK, TO THE FOLDER, WHICH I HAD JUST, "REPAIR FOLDER", THAT WAS ALSO, "NOW" PART EMPTY OR EMPTY.........

THE GOOD NEWS IS, THAT I CAN AT LEAST, "SEE", THAT THE E - MAILS, ARE NOT TOTALLY LOST, WHICH WOULD BE A DISASTER, FOR ME. AND I HAVE ALSO, BEEN ABLE TO FILE, TO MOVE AROUND E - MAILS, ONCE I HAVE, "REPAIR FOLDER". BUT IT IS NOT WORKING PROPERLY, AND IT ONLY WORKS, WITH EXTRA UNNECESSARY ACTIONS.

FURTHER, I ALSO FOUND, THE FOLLOWING, ON THIS WEBSITE -

=Toad-Hall Toad-Hall Top 10 Contributor 2/19/21, 10:24 AM Emails are stored in mbox text files eg: Inbox Thunderbird uses another file called 'Inbox.msf' as an indexing file, so this is used to display the list of emails, then when you select and email, it knows where to look in the Inbox mbox for the actual email which is then displayed. If the Inbox.msf file has become out of synch showing issues like you mention, often a 'Repair Folder' will force the Inbox.msf file to be removed and new one created where it reads the mbox file and is updated. It does not delete emails and it does not effect the actual mbox file storing the emails. If the Inbox mbox file that hold emails is empty then the newly created Inbox.msf file cannot show what is not there. So, why is the Inbox mbox file empty ? If the mbox file became corrupted and was then compacted to remove all hidden marked as deleted emails, (which occur when you either move or delete emails) then it may not be able to read which emails were marked as deleted and so ends up empty. Corruption can occur if compacting has not been done on a regular basis or not been performed at all. Perhaps the most common cause of Corruption occurs if an Anti-Virus product has scanned the file and tried to fix it or quarantined the file. Anti-Virus products cannot work out that the mbox file contains many emails, it just sees it as a single file - which it is and nobbles the entire file in one go. Anti-Virus products usually have no effect on the Inbox.msf file as it does not contain emails, so it is left alone, hence why you appear to have a list of emails. The result being the index (msf) file is trying to find something that has already gone, so weirdness abounds. After a fix of index file, it shows what is really in mbox file. My advice: Compact the Inbox on a regular basis. I would also compact the Drafts and Junk as well as they will get a load of deletions. Do not allow Anti-virus products to scan any Thunderbird profile folders, so make them exempt from scanning. If you do want to scan them, I suggest you alter settings so the Anti-Virus asks what to do, then you can stop any 'fix' by the AV. Under no circumstances do you want any AV or other product that cleans up files anywhere near your Thunderbird profile folders.

Helpful? - SO YES, ON THE 8TH MARCH 2021, I DID UPDATE MY ANTI VIRUS = PANDA DOME, AND ITS LICENSES, WHICH WAS BEFORE THE DUE DATE, AS A CHEAPER £££, OPTION, TO DO EARLY. - ON UPDATING, MY ANTI VIRUS, I DID RUN, COMPLETE FULL SCANS, BUT THIS WAS ON THE 8TH AND 9TH AND 11TH MARCH = BEFORE THE FRIDAY 12TH MARCH 2021.

LASTLY, "NOW", I AM TRYING TO POSE, TO ASK, A QUESTION, OF THE COMMUNITY.

THANKS IN ANTICIPATION OF YOUR HELP. I HAVE STATED, ALL I THINK RELEVANT, AND I HOPE, THAT IT IS NOT, TOO MUCH ?

THANKS FOR YOUR TIME, IN READING THE ABOVE.

YOURS.

Edited out the leading spaces in an attempt to make the content readable

Asked by gruncell 1 month ago

Answered by Toad-Hall 5 days ago

  • Solved

Receiving E-mail

Since the latest Thunderbird update I have been unable to send/receive E-mail from accounts I have set up using cPanel. Password is correct and the SSL/TLS is version 1.2… (read more)

Since the latest Thunderbird update I have been unable to send/receive E-mail from accounts I have set up using cPanel. Password is correct and the SSL/TLS is version 1.2. I've tried configuring manually and tried unsecure password settings. I deleted one of the accounts and created it again and same problem. I get connection to server timed out. I went into the editor and increased the mailnews.tcptimeout to 2000. I tried using a hotspot and was getting a failed to connect error wanting me to enter new password. I double checked and password is correct. I restarted my router and now sometimes get failed to connect wanting new password and other times get connection timed out. My G-mail account is working. Other programs are letting me download my E-mail with same settings I have in Thunderbird. I'm kind of out of ideas about what to try next. Any suggestions would be appreciated.

Asked by kargen27 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Thunderbird 78.5.1 (32-bit) Interface, icons and text size

Hi everybody, I was just w riting to ask as I can only seem to increase the font of the e-mail written text, but really the interface size is absolutely ridiculously smal… (read more)

Hi everybody,

I was just w riting to ask as I can only seem to increase the font of the e-mail written text, but really the interface size is absolutely ridiculously small and is there any way I can enlarge this (without reducing the resolution of my monitor which is not really a solutuion)

Not everyone has the best eyesight for this kind of thng and I find thunderbird the best mail and calander client but at least on windows or in browser-mail I can CTRL+ to zoom in and read, it's at the stage where I might have to use the windows magnifying tool just to see t hings like "inbox" "spam" and my list of emails' titles.

Please tell me there exists an option to make all this larger like interface size, I mean come on almost every modern software has an option bar slider to increase these things

Cheers

Asked by iains92 4 months ago

Answered by Toad-Hall 4 months ago

  • Solved

starting Thunderbird fails

Would be nice if anyone out there ist familiar to this problem: Each time I try to start Thunderbird an error message occures (see attached screen shot). I suppose it is … (read more)

Would be nice if anyone out there ist familiar to this problem: Each time I try to start Thunderbird an error message occures (see attached screen shot). I suppose it is there since the last update?!

Thanks in advance....

Asked by w.j.beuchel 5 months ago

Answered by Wayne Mery 5 months ago

  • Solved

Drag & Drop no longer works in email lists of Address Book

Using Thunderbird Version 78.9.1, on Windows 10 20H2. I can no longer drag/drop an email contact from "All Address Books," "Personal Address Book," or "Collected Addresse… (read more)

Using Thunderbird Version 78.9.1, on Windows 10 20H2. I can no longer drag/drop an email contact from "All Address Books," "Personal Address Book," or "Collected Addresses," to any of my 12+ address lists. When I attempt to drag&drop, it places a duplicate contact in the source book instead of copying into the destination list. I'm not certain how long the problem has existed, the last time I needed to perform this task was about three months ago. I usually take upgrades as soon as they are offered.

Asked by fbeatty43 6 days ago

Answered by sfhowes 3 days ago

  • Solved

How to prevent the pane "Thunderbird - Local Folders" to show on startup?

When "Local folders" is focused in the left pane, the "Thunderbird - Local Folders" pane shows on the right. This is a PITA, since when that pane appears, I can't switch … (read more)

When "Local folders" is focused in the left pane, the "Thunderbird - Local Folders" pane shows on the right.

This is a PITA, since when that pane appears, I can't switch anymore between panes with my keyboard (F6 stops working; it's not clear if this is a bug or not).

My problem is that sometimes, but not always, when I open Thunderbird, "Local Folders" is focused by default, so I don't have any way to get control of Thunderbird via keyboard.

Is there any way to prevent this? I have multiple mail accounts set up, I'm not sure if this is related or not.

Asked by sup5419 5 days ago

Answered by Toad-Hall 4 days ago

  • Solved

Thunderbird Identities - Where Are They Stored in the Profile?

Can anyone tell me about or point me to documentation that gives information about how the details of "Identities" that have been defined for an email account are stored … (read more)

Can anyone tell me about or point me to documentation that gives information about how the details of "Identities" that have been defined for an email account are stored in the Thunderbird Profile?

Asked by Gerard 6 days ago

Answered by Toad-Hall 4 days ago

  • Solved

Future accessibility to past history on Thunderbird

From Victoria, BC, Canada: my email server, Telus, forced me to a "mandatory upgrade" which preserves my old address, but makes me to go through Google. During the diffic… (read more)

From Victoria, BC, Canada: my email server, Telus, forced me to a "mandatory upgrade" which preserves my old address, but makes me to go through Google. During the difficult "transition", I was told that the new system would not support Thunderbird. What is going to happen to my extensive record (correspondence, saved articles, address books etc)? Will I still be able to access this history or will it all have to be transferred to f.ex. the cloud - I have a Dropbox account.???? Desperately

hoping for advice!

Anita Kladia Robertsdottir-Lewis (age 77)

Asked by kladlyn 4 days ago

Answered by sfhowes 4 days ago

  • Solved

restore 'ask before deleting junk'

I accidentally clicked "don't show me this again" when I meant to delete messages from my junk folder. I am always afraid I'll click 'empty junk' by mistake, so I need th… (read more)

I accidentally clicked "don't show me this again" when I meant to delete messages from my junk folder. I am always afraid I'll click 'empty junk' by mistake, so I need this second step as insurance. How do I get it back?

Asked by Terry 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Version 2.0.0.19 Question

I am currently using Version 2.0.0.19 (released in Dec. 2008, I think), but am having so many issues that I'm finally being driven to download a more current one. My que… (read more)

I am currently using Version 2.0.0.19 (released in Dec. 2008, I think), but am having so many issues that I'm finally being driven to download a more current one. My question is if it is possible to download and use a new one, but keep my old one as well, just to use it to look up old emails. I would hope to "store" this older version somewhere just to access those old letters, because I've read horror stories of people losing old saved emails when upgrading to a newer Thunderbird.

Asked by alan410 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Outgoing emails not working from Office 365 account set up on Thunderbird

Hi there, I've recently swapped over from a cpanel account on godaddy to their managed wordpress plan and it has changed how my main email@domain.com account is set up on… (read more)

Hi there, I've recently swapped over from a cpanel account on godaddy to their managed wordpress plan and it has changed how my main email@domain.com account is set up on my thunderbird account. I can receive and view emails, but I can't send anything through thunderbird. I can however, send through the outlook website.

Is there something i'm missing in the setup, or is it just not possible to do so? Went through support with godaddy and get this message every time I send an email.

Asks for password - I type it in

I have also tried without a password and had no success.

Asked by hiadammarshall 1 week ago

Answered by hiadammarshall 6 days ago

  • Solved

putting files from trash back into inbox

I have inadvertently put most of my inbox into trash. I don't know How I did that but how can I put them back into the inbox? Also, how can I stop them from going to tras… (read more)

I have inadvertently put most of my inbox into trash. I don't know How I did that but how can I put them back into the inbox? Also, how can I stop them from going to trash in the first place? Any help welcome. Thank you.

Asked by keithjana 1 week ago

Answered by Wayne Mery 6 days ago

  • Solved

Thunderbird question

I can't find a way to ask the Thunderbird community a question. This is my question. I am running tbird 78.5.1 on my PC. There is an option to move mail. One of the op… (read more)

I can't find a way to ask the Thunderbird community a question. This is my question.

I am running tbird 78.5.1 on my PC. There is an option to move mail. One of the options under that is to look at favorites. I want to learn how to put folders into that favorites list.

I know there is also an option for recent folders. That one autoconfigures and I know how to use it.

But I would like to designate favorites as well. Can someone please tell me how to do that?

Asked by nuorlenzgal 4 months ago

Answered by sfhowes 4 months ago

  • Solved

Menu panel missing

Windows 10 Pro 20H2 19042.867 update current 4/9/2021 TB 78.9.1 ... TB executes while loading, start page displays (page with Folder Pane, etc.) display changes to Inbox… (read more)

Windows 10 Pro 20H2 19042.867 update current 4/9/2021 TB 78.9.1 ... TB executes while loading, start page displays (page with Folder Pane, etc.) display changes to Inbox of first account - no Menu Panel but Tool Bar, Menu Bar (Folder Pane Toolbar - no action) only way out of that page is Menu Bar - Go > Folder > Accounts and Local Folders ... reloaded 78.8.1 - previous version that had shown no problems now the same problem as 78.9.1

Asked by Daniken 1 week ago

Answered by Matt 1 week ago

  • Solved

Can I delete mails from main page without opening them?

I am using a version of Thunderbird that is about 15 years old and always have to find an old version when I buy a new computer. What is missing on the newer versions, i… (read more)

I am using a version of Thunderbird that is about 15 years old and always have to find an old version when I buy a new computer. What is missing on the newer versions, is a way to delete emails from the main page, without opening them. There used to be a delete button above the emails, and one could click the first email to darken but not open it, and then choose delete at the top. I am a contester, so get about 300 - 400 advertising emails a day, so like to just keep my finger on delete, and click it as each new letter moves up to the top when the first one is deleted. I can then scan the subject line, which is almost always a solicitation, and then keep clicking delete, delete, delete, unless it is a "real" email, which I then open and read, before deciding whether to delete it, respond to it, or save it permanently. I don't see anything in the options above the list of new emails that allows me to delete anymore (since it was dropped about 15 years ago), but maybe there is a keyboard key that would act in that manner for me? But using such an old version has become far too frustrating now, since it hasn't been supported for at least a decade. There are irritations such as pictures not able to load, and error boxes that have to be x'ed out repeatedly, before I can see the contents of the emails I actually open. I really would like to stick with Thunderbird if possible, so hope that there is an answer to my problem. Thank you.

Asked by alan410 1 week ago

Answered by sfhowes 1 week ago

  • Locked

Email Folders deleted

As a new Thunderbird user (and old outlook user), I tried to tidy my gmail folders up. Basically I dragged my important gmail folders to the default Inbox above the ita… (read more)

As a new Thunderbird user (and old outlook user), I tried to tidy my gmail folders up.

Basically I dragged my important gmail folders to the default Inbox above the italic (Gmail). All worked fine until the next time I opened Thunderbird when I found the the folders that I had moved were gone/

I have looked in the imap folder on my C drive and they are not there either. To add to this they are no longer in Gmail. Seems that the are lost forever? 

However if I do a search within Thunderbird, the folder name appears on the left hand side with an email count that seems to reflect what's in the folder.

There are some important emails for me and I would like to recover them.

Is this possible and how ?

Appreciate any help

Asked by p.a.waller60 1 week ago

Last reply by christ1 1 week ago

  • Solved

78.9.1 Sending emails to groups/list of multiple emails

For sometime now I can't send emails to email groups/lists. I am using 78.9.1 and when I add a group to the email list the send button goes grey preventing you form being… (read more)

For sometime now I can't send emails to email groups/lists. I am using 78.9.1 and when I add a group to the email list the send button goes grey preventing you form being able to send the email. This started quite a few updates back. As you can see by the attached image the send button is greyed out the minute I add the board group/list to the email recipients. The from has been blacked out.

Thanks for any help you can give.

Asked by kb11 1 week ago

Answered by kb11 1 week ago