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Hi

When I reply to an email, my signature does not appear above the original email. My settings are as per the attached image.

Thanks Julie

Asked by jlang4 2 minutes ago

  • Solved
  • Archived

The Same Emails Are Downloaded Again Every Time Thunderbird Connects To The Server. SOLVED in 102.4.2

I have been using Thunderbird with multiple POP accounts for about 15 years with few problems. Since upgrading to the latest version, with was about a week ago, emails a… (read more)

I have been using Thunderbird with multiple POP accounts for about 15 years with few problems.

Since upgrading to the latest version, with was about a week ago, emails are downloaded again and again, for as long as they remain on the server, which is for most accounts 7 days.

I can see the emails are marked as read on the server (my host is X-10 Infinity and been using them for 4 years), but every time Thunderbird connects to the server, it downloads all the messages again.

My mailboxes are filling up with duplicate messages, sometimes 10+ copies of each one. I haven't changed any settings on the server or in Thunderbird, so not sure what is causing this.

If I click to Get Messages manually, Thunderbird only downloads 1 or 2 messages, if anything. But for some reason when the scheduled connect runs (for example: every 30 minutes) it seems to pull down all messages in the POP mailbox again and again.

Is there anything I can set or change to fix this please, or is this a bug you are working on?

I really don't want to change so I download messages from the server and delete them immediately rather than in 7 days as this allows me to have a backup in case my computer needs to have a re-install.

Thanks for any help. I'm sure I'm not alone with this problem.

Tony Payne

Asked by Tony Payne 1 year ago

Answered by Tony Payne 1 year ago

Is there no way to restore an Inbox after email deletion?!!

With a simple mis-keystroke I deleted ALL but 1 email in my inbox... Oddly though this contained years on emails it only took a few seconds?! So I immediately went into … (read more)

With a simple mis-keystroke I deleted ALL but 1 email in my inbox... Oddly though this contained years on emails it only took a few seconds?!

So I immediately went into the profile in the roaming folder for windows 10 and searched for a backed up copy of the inbox... assuming that Thunderbird would do such a thing as I have seen in other email clients.

I found nothing like that. I searched everywhere I could think of for some old inbox file that would contain the emails or at least most of them... NOTHING. I just have never seen a client that didn't make routine backups of the data files.

Am I missing something? Is there a file somewhere?

Asked by Mike 4 hours ago

What is esquilla and why do I need it?

I recently changed ISP carriers (from Network Solutions to Intermedia). The transfer was slow but everything worked just fine. Then, a few weeks later, I received a noti… (read more)

I recently changed ISP carriers (from Network Solutions to Intermedia). The transfer was slow but everything worked just fine. Then, a few weeks later, I received a notice from "Esquilla" asking me to sign up & pay, which I did not do. Monday morning, my Thunderbird email was frozen. I was able to go to the ISP's online portal to access my email and still can but I prefer Thunderbird which I have been using for decades. Mozilla has always been free other than donations. Is Esquilla a part to Mozilla? Tim J tim@jgia.net

Asked by tim288 5 hours ago

Need to uninstall Thunderbird & create new profile

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outl… (read more)

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outlook Express Import files, etc.

Is it feasible to export/backup the inbox, address book, files&folders, Outlook Express Import files (but not the profile), then uninstall Thunderbird in order to start over? If so, how is the best way to do this?

She only has one email account on Thunderbird and is running Windows 10.

Thanks in advance for any help.

Asked by silveraz 1 day ago

Last reply by silveraz 6 hours ago

have not been able to send or receive emails for 4 days now!!!

A: All these problems started after the new email version was installed, in-other-words, when the old version was updated! B: All of my email that was in my account / o… (read more)

A: All these problems started after the new email version was installed, in-other-words, when the old version was updated! B: All of my email that was in my account / on my computer seem to be be there as far as I can tell. I can get to them, I can open them and see their contents. C: All is ok up til this point...as mentioned above and no new email has arrived. D: Now, as soon as I click on the "Get Messages" (Icon, looks like a cloud) in the upper left corner, is when I the Yahoo page of some sort pops on the screen, that's it. No mail arrives and I'm stuck with the Yahoo page covering most of the screen. E: I can click click around and try entering my email address but when I click on F: I see that images can be attached, and hope it works. My screen are,1920 x 1080, so I'll try and reduce the size of the images when I attach them. G: (Image A) After I inter my email address the red wording pops up.

    (Image B)   My email address pops up. That's it. Sometimes, If I click around a second page will pop up and

it becomes vicious circle and normally going back to the first page. (Note: A image) [about:blank] ??? Other pages have an address??? H. In these 4 days I have changed, added, deleted, used my Mozilla Reset Key, and this morning, per Mozilla's - Thunderbird's request, created another Reset key. Still no email. I do believe If this Yahoo thing was gone my email might start, just a guess now. H. Will all of the email that has not arrive still be available?? I. Almost forgot to mention. I receive and send my email through Thunderbird, and Yahoo & AT&T. Thanks, Bob Miller And, "Yes" please email or call, anytime day or night. I am getting a few emails on my phone. miller.485@sbcglobal.net

P.S...."Somethings Wrong"  :-( Again, thanks for your help!

Asked by Bob 7 hours ago

None of the line spacing 'solutions' work

Since the latest version line spacing is cramped and none of the suggested solutions work. I am having to type my emails in word and then paste them into Thunderbird. Thi… (read more)

Since the latest version line spacing is cramped and none of the suggested solutions work. I am having to type my emails in word and then paste them into Thunderbird. This is time-consuming and annoying. How do I get readable line spacing?

Asked by whenangelscry 4 months ago

Last reply by Sartinó 8 hours ago

Cannot copy text in Thunderbird

Hi, I use thunderbird ver. 115.9.0 on Garuda Linux Gnome (Arch based distro). From some time I noticed I cannot copy in app. I cannot copy text from messeges or copy text… (read more)

Hi, I use thunderbird ver. 115.9.0 on Garuda Linux Gnome (Arch based distro). From some time I noticed I cannot copy in app. I cannot copy text from messeges or copy text from popup window with thunderbird version. I try to change theme but it don'y help.

Regards.

Asked by skweresp 18 hours ago

Last reply by skweresp 9 hours ago

How do I sort Community Discussion questions by date?

When I'm searching Community Discussions, it would help a lot to be able to sort the discussions by date or at least see when a discussion was started without having to o… (read more)

When I'm searching Community Discussions, it would help a lot to be able to sort the discussions by date or at least see when a discussion was started without having to open each discussion individually. Is there a way to do this? The answers in older discussions, pertaining to older versions of Thunderbird/Firefox, may no longer apply and it is frustrating to try and find pertinent discussions when you have to open and close each discussion looking for answers.

Asked by nonpsvdl 19 hours ago

Last reply by sfhowes 10 hours ago

Can receive but can't send emails via Thunderbird.

I'm with BT and recently changed my password with them. Presumably as a direct result I can still receive emails through Thunderbird but can't send them (though both work… (read more)

I'm with BT and recently changed my password with them. Presumably as a direct result I can still receive emails through Thunderbird but can't send them (though both work fine if I use BT's own web service).

Initially I was getting 'timed out' responses but I've been running through some of the previously suggested fixes and am now at the point where I'm trying to enter the password (to login to BT server) and it's not being recognised.

All of the primary account settings seem okay, so I'm running out of ideas that aren't beyond my limited level! Any help would be greatly appreciated.

Many thanks,

Asked by IanC 11 hours ago

Error accessing nyu.edu email (provided by gmail) from Thunderbird client after nyu password update

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin Wh… (read more)

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.

Asked by Music4253 1 day ago

Last reply by Music4253 17 hours ago

Thunderbird won't open

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least… (read more)

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least 20-30 times) and appears to relate to my password. It suggests 'Retry' or 'Enter new password'. The 'Retry' repeats as before so I check the Saved Passwords and enter the one saved. I get the same message. I am using Version 115 and have been for some time.

Could this be related to a change of Profile? There must be a way to reset the password? I have checked all the settings and no errors appear, all settings confirmed.

I have thought about a Recovery Mode and seem to remember seeing a message that I do have that. I just don't know how to access it.

Asked by Graham Jones 23 hours ago

Last reply by david 18 hours ago

  • Solved

Darstellung

Sehr geehrte Damen und Herren, ich mußte leider Thunderbird neu installieren und seit dem erscheinen Nachrichten nur noch in seperaten Fenstern. Normalerweise war die Dar… (read more)

Sehr geehrte Damen und Herren, ich mußte leider Thunderbird neu installieren und seit dem erscheinen Nachrichten nur noch in seperaten Fenstern. Normalerweise war die Darstellung 2geteilt: Oben die Nachrichten und unten die Inhalte. Wie stell ich das wieder her?

Mit freundlichen Grüßen Peter Treek

Asked by peter.treek 18 hours ago

Answered by peter.treek 18 hours ago

  • Solved

Saved draft message

I saved a draft of a long email. I now wish to open the draft to proof read it and send it. With the latest version of Thunderbird I cannot find any way to access and o… (read more)

I saved a draft of a long email.

I now wish to open the draft to proof read it and send it.

With the latest version of Thunderbird I cannot find any way to access and open the save draft.

Any assistance gratefully received.

Thanks in advance

Peter

Asked by PeterM 2 days ago

Answered by PeterM 20 hours ago

Message filters run and behave unpredictably

Several of my message filters do not run automatically. The "Filter Log" shows only one of the 49 active filters running. That one filter does not run with predictable re… (read more)

Several of my message filters do not run automatically. The "Filter Log" shows only one of the 49 active filters running. That one filter does not run with predictable results.

I am receiving 10-20 inbound messages per day that may well contain malware or spam. These each have a "ReturnPath" of "<>" and an "AuthenticationResults" that contains the string "dkim=none".

I am attempting to somehow identify and discard inbound messages whose "ReturnPath" is "<>" and whose "AuthenticationResults" contains the string "dkim=none".

I've made several different attempts using several different filter instances. Each works as expected when run manually from the pane that appears in response to tools->"Message Filters". Each of these invocations appears in the "Filter Log" when run manually

I see no evidence that any run automatically, even though I have clicked the checkbox to turn them on. I've tried setting the "Getting New Mail" dropdown to both "Filter before Junk Classification" and "Filter after Junk Classification" with no apparent difference in behavior.

I've tried turning on the "Periodically, every 10 minutes" option with no visible impact.

Many or most of my rules apparently work fine, because each moves a specific message from my inbox to a designated folder. Those moves all happen -- and yet the "Filter Log" shows no record of any of them.

I am running Thunderbird 115.9.0 (32-bit) on a Windows 10 Pro system. I'm a senior developer with more than four decades of professional development experience. I'm very familiar with rule systems.

My email provider is Rackspace, and their technical support is not responsive. This volume of spam/malware is making my email client unusable.

I am eager to pay a monthly support fee -- either directly or through any of the many online payment options such as "buy me a coffee" and such -- in exchange for effective technical support. I have been unable to find any such providers for Thunderbird.

I understand that this is a community of volunteers and I appreciate your attention. I invite any suggestions for workarounds or fixes.

Asked by SomervilleTom 1 day ago

Last reply by Matt 1 day ago