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Security Library Failure

Has anyone seen this error when sending an email? We have several email accounts on a computer using thunderbird. Recently, we received this message on a ....bellsouth.ne… (read more)

Has anyone seen this error when sending an email? We have several email accounts on a computer using thunderbird. Recently, we received this message on a ....bellsouth.net account. (now migrated to ATT) So I decided to delete the email account and start over. Now I cannot get Thunderbird to recognize this email and cannot build the new account. We have it on 6 other computers with no issue. Any advice?

Happy to add additional images if needed.

Asked by nancy 1 day ago

Last reply by sfhowes 2 hours ago

all saved email are gone, where and why?

Greetings from the GREAT Country of TEXAS, All of my saved email is gone. Am presently using O/S Linux Mint Cinnamon v19.3, since about March, 2021 and learning the diff… (read more)

Greetings from the GREAT Country of TEXAS,

All of my saved email is gone. Am presently using O/S Linux Mint Cinnamon v19.3, since about March, 2021 and learning the different system is daunting. All I know there are not any saved email except maybe two (2) or three (3) since the last update for Thunderbird, am in v102.2.2 at this time.

Have attempted to find where those mailboxes are stored but not seen where told they should be, ".thunderbird/~" is not found.

'd' "LoneWanderer" "StarSeed" Join us/U.S. live life as "ONE!" Happy Thoughts and Wonderful Manifestations...

Asked by +KNUT_T 2 hours ago

address book line spacing overlapping text in compact density

New address book in 102.2.2 on Linux Mint Cinnamon 20.3, the line spacing when in density->compact is overlapping text. To get it looking right, density->touch wo… (read more)

New address book in 102.2.2 on Linux Mint Cinnamon 20.3, the line spacing when in density->compact is overlapping text. To get it looking right, density->touch works, but that changes all the other parts of the UI line the email threads and folder thread panes. Even the middle density setting overlaps a bit. I have another PC with Windows 10 installed and that address book spacing is not overlapping. This is a new profile. I imported a vcf file to get addresses. Changing the theme in Linux does not change the appearance. I have set the default font in Linux to 16pt. I'm using a 1920x1080 screen and need the font larger in Linux to make all applications readable. Other than the address book appearance, the remainder of the UI character spacing and line spacing is okay, not matter what density I use. I just prefer compact, it uses less space on the screen.

Asked by Al 12 hours ago

Last reply by Al 4 hours ago

not getting emails

I somehow ended up with two inboxes, one below lkoskela@email.com and the other below lkoskela@mail.com(IMAX). These were both receiving different emails. I called mail… (read more)

I somehow ended up with two inboxes, one below lkoskela@email.com and the other below lkoskela@mail.com(IMAX). These were both receiving different emails. I called mail.com support and he took over control and removed everything under lkoskela@mail.com (IMAX). This left me without a Spam folder or a Saved folder. I decided to uninstall Thunderbird and re-install it. I tested the new installation by calling a friend and having her send an email. It never arrived in Thunderbird but when I logged on to mail.com on the net it was there. I hope this makes sense to you because I'm thoroughly confused.

Asked by lkoskela 4 hours ago

Damaging update.

Update 102.3.1 20220928170044, installed 10/06/2022 at 2:14:27 PM, deleted emails saved in Inbox and Sent folders. Also deleted other folders containing critical saved em… (read more)

Update 102.3.1 20220928170044, installed 10/06/2022 at 2:14:27 PM, deleted emails saved in Inbox and Sent folders. Also deleted other folders containing critical saved emails. Is there a recovery?

New info; Some of the folders were moved. Was able to recover Inbox and Archives by selecting Recent Folders. Still have not recovered Sent emails. Other folders still missing.

Disregard. All has been recovered

Asked by tmdomin 6 hours ago

  • Locked

damaging update

duplicate of /questions/1391993 thread. Thunderbird update deleted inbox, archive and sent emails, maybe more. How can I recover? Critical emails were saved in archive. T… (read more)

duplicate of /questions/1391993 thread.

Thunderbird update deleted inbox, archive and sent emails, maybe more. How can I recover? Critical emails were saved in archive. Tom

Asked by tmdomin 7 hours ago

  • Locked

Damaging Update

duplicate of /questions/1391993 thread. Update 102.3.1 20220928170044, installed 10/06/2022 at 2:14:27 PM, deleted emails saved in Inbox and Sent folders. Also deleted ot… (read more)

duplicate of /questions/1391993 thread.

Update 102.3.1 20220928170044, installed 10/06/2022 at 2:14:27 PM, deleted emails saved in Inbox and Sent folders. Also deleted other folders containing critical saved emails. Is there a recovery?

Asked by tmdomin 7 hours ago

Damaging update

Update 102.3.1 20220928170044, installed 10/06/2022 at 2:14:27 PM, deleted emails saved in Inbox and Sent folders. Also deleted other folders containing critical saved em… (read more)

Update 102.3.1 20220928170044, installed 10/06/2022 at 2:14:27 PM, deleted emails saved in Inbox and Sent folders. Also deleted other folders containing critical saved emails. Is there a recovery?

New info; Some of the folders were moved. Was able to recover Inbox and Archives by selecting Recent Folders. Still have not recovered Sent emails. Other folders still missing.

Asked by tmdomin 6 hours ago

Lost emails and address book after laptop reset

I'm in a real fix. I had to do a computer reset nor realising I would loose a huge amount of information. I've lost all my emails and files and addresses. Vital for the… (read more)

I'm in a real fix. I had to do a computer reset nor realising I would loose a huge amount of information. I've lost all my emails and files and addresses. Vital for the running of my business. Is there anyway to get them back please?

Asked by richenda 6 hours ago

Bookmarks missing after update(s)

There have been several updates to Thunderbird recently, in quick succession. Version 102.2.2 nixed my bookmarks, which I think were restored in version 102.3.0 - now ver… (read more)

There have been several updates to Thunderbird recently, in quick succession. Version 102.2.2 nixed my bookmarks, which I think were restored in version 102.3.0 - now version 102.3.1 has lost them again. (This sequence might not be strictly accurate: it's difficult to keep track of Thunderbird's many updates.)

The bookmarks toolbar is enabled.

The 'Add Bookmark' button shows and seems to be working, but the bookmarks don't appear anywhere. The 'more' button adjacent produces a sort of greyed-out caret mark when the down arrow is clicked and again nothing happens (or is hidden from sight!).

Now bookmarks are not vital to my work, but they are very useful and it would be good to get them back. I do recall seeing somewhere a reference to toolbars being 'lost' or squashed out in some way, but can't now find the source. Any ideas?

I don't want to 'refresh' T because it took a long time to get all my settings and preferences right.

Asked by pmcabinet 7 hours ago

Moving a profile folder to a different drive

I am running our of space on drive C:/. My profile folder is over 10GB, and moving it would solve the space problem. I had some correspondence on here on that topic a whi… (read more)

I am running our of space on drive C:/. My profile folder is over 10GB, and moving it would solve the space problem. I had some correspondence on here on that topic a while ago, but all my old Thunderbird enquiries seem to have disappeared.

I've seen several similar questions here, and the answers have had variable results. I simply want move everything from drive C: to drive E:, so that when I next open Thunderbird, it finds the profile as if it were still in the original place. I would guess I have to edit profiles.ini to reflect the new location, but I see suggestions that I should not.

Any foolproof answers would be much appreciated.

Asked by HalFx64 1 week ago

Last reply by david 7 hours ago

  • Solved

Thunderbird can't update to the latest version. Download a fresh copy of Thunderbird and we’ll help you to install it.

I'm getting this message once a day. This started sometime after the update to version 102, and I've had to download / upgrade for the last couple of minor updates. Any… (read more)

I'm getting this message once a day. This started sometime after the update to version 102, and I've had to download / upgrade for the last couple of minor updates. Any assistance would be welcome so automatic updates would start again. These messages pop up even when there is no new release available and I'm at the current release.

Personal PC specs include: OS Name & Version Microsoft Windows 11 Home 10.0.22000 Build 22000

I do use AVG Internet Security as well as NordVPN.

Screenshots are from a release back to show that I was on the current release (my Thunderbird settings are on automatic update) yet was being prompted to get a new release.

Asked by bryandunn27 3 days ago

Answered by bryandunn27 7 hours ago

Selective addresses

I think it's after TB updated past version 100 that only selective addresses appear when I start typing in a contact's name in the address field. I haven't changed anythi… (read more)

I think it's after TB updated past version 100 that only selective addresses appear when I start typing in a contact's name in the address field. I haven't changed anything in Settings, but for Addressing it's set to use "Local Address Books" when addressing messages and the default startup directory is "All Address Books." Based on what I can discern it looks like it's not suggesting any addresses from Gmail. There are in fact 2 Gmail accounts connected to TB and they show up in the Address Book. If the side bar is enabled these address books show up and are searchable. Any ideas?

Asked by cavkirov 8 hours ago

Last reply by cavkirov 7 hours ago

  • Solved

address book

Address book was changed in the latest update. I have been using it as a database of emails in a list view. Please revert back to the way it was. This is horrible. I can'… (read more)

Address book was changed in the latest update. I have been using it as a database of emails in a list view. Please revert back to the way it was. This is horrible. I can't sort by phone number now or any other way. Thanks Bill

Asked by wmkydd 13 hours ago

Answered by sfhowes 8 hours ago

Thunderbird junk filters seem to change erractically

An e-mail message from a regular sender, to which I have often replied, including a week ago, suddenly end up in the junk folder. It is quite possible that during that w… (read more)

An e-mail message from a regular sender, to which I have often replied, including a week ago, suddenly end up in the junk folder. It is quite possible that during that week I have tagged one or two rather different messages as junk, but isn't it rather obvious that mail from regular senders to which one regularly replies should not be junked unless specifically tagged as junk by the recipient? Such an erratic junk filter behavior makes Thunderbird a rather unreliable mail client.

Asked by abrazma 9 hours ago

Address book isssues

So — with the upgrade, 1) I cannot add people to an existing list and 2) have to go thru several steps to delete them from the list, which somehow also deletes them from … (read more)

So — with the upgrade, 1) I cannot add people to an existing list and 2) have to go thru several steps to delete them from the list, which somehow also deletes them from my address book as well. Which is not ok. They are just on a different list. HELP How can I add people to an existing list, and how can I delete them from the list without deleting them from my address book! This is so much more complicated than it needs to be, let alone than it used to be. Thank you

Asked by loebtmc 9 hours ago

Random messages get flagged

I just noticed that when i get email from someone, at random sometimes i will see that the message gets flagged as junk if the person sends me a message again within a ce… (read more)

I just noticed that when i get email from someone, at random sometimes i will see that the message gets flagged as junk if the person sends me a message again within a certain amount of time. The message doesn't get put into the junk folder but it gets circle with a line through it symbol attached to it but the previous message from the same person does not get that flag?

Asked by randyzahr1 10 hours ago

Thunderbird with aol/verizon, office365 and gmail

I have aol/verizon (personal), office365 (godaddy is website hostand email client) and gmail email accounts. Since I can't stand microsoft and aol, what can I do to swi… (read more)

I have aol/verizon (personal), office365 (godaddy is website hostand email client) and gmail email accounts. Since I can't stand microsoft and aol, what can I do to switch these email accounts to using Thunderbird exclusively and get the aol and office365 out of the picture? Also, does TB work on Iphones? Do the iphone settings override my windows desktop settings or vice versa?

Just signed up this week so please provide an answer asap.

Thanks Tom Burnett

Asked by thomas.h.burnett 12 hours ago

Last reply by sfhowes 10 hours ago