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Upgrade to 68 Causing So Many Issues: No Calendar Loading, Ignored Settings And Options, No New Automatic Email Downloads, Not Responding On Blank Page

I upgraded to 68 yesterday and Thunderbird just blew up after a decade of virtually no issues: 1. Upon initial TB loading, won't get new emails, won't load Lightning, ign… (read more)

I upgraded to 68 yesterday and Thunderbird just blew up after a decade of virtually no issues:

1. Upon initial TB loading, won't get new emails, won't load Lightning, ignores all options and account settings

2. Immediately goes to a white page, shows "Not Responding"

3. Immediate goes back to my email, no calendar, no automatic download of email

4. Today's Pane is turned off, have to manually change it to see my calendar

5. Today's pane shows no schedule events

Rinse, Repeat.

What has happened?

Went back to 60.8, all is well.

This is unbelievable that so much core functionality on my desktop is broken.

Asked by Theo1352 1 year ago

Answered by Toad-Hall 1 year ago

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thunder 60.0 does not look correct on my win7 computer

I have tried several times to download and install Thunderbird 60.0 now. I did not uninstall the older version i just updated over it. I did not want to uninstall it t… (read more)

I have tried several times to download and install Thunderbird 60.0 now. I did not uninstall the older version i just updated over it. I did not want to uninstall it totally because i would lose all my drafts and contacts in address book. when i did install Thunderbird 60.0 over my existing 52.9.1

I lose my addon which I like and I get a page that comes up for a second before it gets to my in box. will send below for you to see what comes up. not sure I like the 60.0 version Is is Imperative that I update to 60.0? any way any help will do. I have contacted Just Answer on this problem and dell Tech support and no one has been able to help me.

Below is the page that comes up when I click on the Thunderbird icon on my desktop. Please respond my email ismdm54@comcast.net the page below shows what comes up for a second or 2 when I click on the desktop icon to open Thunderbird. Does not bring me directly to my in box I get htis page first then i get the inbox.

Thanks Mary

Asked by Mary 2 years ago

Last reply by Mary 2 years ago

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Signature Losing Images on Replies

Hello there, I had been asked to create a signature for a client in Thunderbird. Having never used this software before I have spent a long time (a lot longer than I bil… (read more)

Hello there,

I had been asked to create a signature for a client in Thunderbird. Having never used this software before I have spent a long time (a lot longer than I billed for) sorting it out. I thought I had after creating the signature in a TB email and saving the file as html. This works very well. Example here:

file:///Users/jasonsmith/Desktop/Social%20Shapes/Clients/CMC/Signatures/HTML%20signatures/test.html

However, after testing I found the signature images (in the first email) were not showing on a reply. I don't write code so am struggling to find a solution. Someone out there more knowledgeable than I, please help!

I will copy and paste the code to another message as it is rather long, too long. The code for the images looks seriously array.

Thank you in advance.

Jason

Asked by 1970Smith 2 years ago

Last reply by 1970Smith 2 years ago

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I have a thunderbird inbox problem - older messages keep disappearing - how do I get them back?

Since i swopped to a new laptop I have had this problem with my inbox (but not with my sent folder) - older inbox messages just disappear without me deleting them. I have… (read more)

Since i swopped to a new laptop I have had this problem with my inbox (but not with my sent folder) - older inbox messages just disappear without me deleting them. I have had the latop since September , but this morning only had inbox messages back to 2nd Dec then today even more have disappeared - I now only have back to 28th December! I need these emails for work and to refer back to - rather difficult to refer back when thunderbird deletes them! I never had this problem on my old laptop where messages only disappeared if i chose to delete them!

Asked by davegrundy 3 years ago

Answered by user1121639 3 years ago

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How do I recover all my all my lost accounts and folders? (60.9.0)

Version 60.9.0 (32-bit) My PC was "hibernated" over the week-end (Windows 10) and when I opened Thunderbird this morning no folders or mail boxes where present. I was p… (read more)

Version 60.9.0 (32-bit) My PC was "hibernated" over the week-end (Windows 10) and when I opened Thunderbird this morning no folders or mail boxes where present. I was presented with a dialogue to set up a calender when Thunderbird loaded, and, after completing this, the only mailbox available was the one I had designated for access to the calender.

How do I recover everything please? Why was I presented with the calender dialaogue when TB loaded?

Thanks

Asked by Andy C 1 year ago

Answered by Toad-Hall 1 year ago

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Cannot change text colour in 68.4.1

The normal route of clicking on write email >format>text colour used to go to a drop down menu where you simply clicked on the colour on a large ball. Now it has a … (read more)

The normal route of clicking on write email >format>text colour used to go to a drop down menu where you simply clicked on the colour on a large ball. Now it has a silly drop down which stays on black whatever you do. Why do developers mess up things that have functioned the same way for years successfully?

Asked by hughmoz 10 months ago

Answered by Sea Mac 10 months ago

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HOW CAN i FIND OUT THE SOURCE OF AN EMAIL

On my previous email server I just had to right click an email and click on properties to find out where the email had come from I cant do this in thunderbird. Why? … (read more)

On my previous email server I just had to right click an email and click on properties to find out where the email had come from I cant do this in thunderbird. Why?

Asked by tontoe0 4 years ago

Answered by Zenos 4 years ago

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settings for a simple experience with gmail and thunderbird

I am in my 70s and have been through a lot in the last 3 years (flooded home, my husband, dog and chihuahua living in a tiny room for a year and a half, suffering a $50,0… (read more)

I am in my 70s and have been through a lot in the last 3 years (flooded home, my husband, dog and chihuahua living in a tiny room for a year and a half, suffering a $50,000 loss to a shifty contractor, two cancer scares, etc.), and the latest challenge--the pandemic--has fried what used to be my pretty good brain cells. Now,I find that in order to continue using technology, I must have step-by-step directions, preferably with pictures, or I simply cannot function in the tech world. I am not quite ready to give up, so I was wondering if some kind soul(s) out there that still have working brain cells would be willing to help me? My dad kept his computer skills going until he passed away at 92, and I am hoping to be that fortunate, but it is not looking good. Everything is so interwoven now days, it drives me to distraction.

I have managed to set up a gmail account, then installed Thunderbird on my desktop, but I am at a loss understanding what configuration to use to get the easy-to-use performance I want. Some notes:

1. When I get an email, I do not need to archive it anywhere (not sure what that means anyway). I open the mail, read it and then save it to the appropriate folder on my hard drive, then delete the copy in my Thunderbird (and, hopefully, it deletes in gmail). I don't know what ALL MAIL is or why I need it? What should my settings be to accomodate my system? Once I have saved an email to my hard drive or deleted it, I want it gone, period, from gmail and Thunderbird. I usually only have email from the current or previous day, that's it. I keep a clean inbox and have a highly structured set of folders to save any emails I want throughout my hard drive in the logical folders for them.

2. I like sent mail copIes in a SENT mail folder until I delete them because sometimes I check back to see what I sent.

3. I want the contacts set up in gmail synced to Thunderbird and stay current with any changes in either email client.

4.The DRAFTS folder is important so that, if I am interrupted, I can come back and finish mail later.

5. I do not want LABELS, IMPORTANT, STARS or any other folder to complicate things. I just want INBOX, DRAFTS, SENT, SPAM, AND TRASH...and when I put it in TRASH, I want it gone when I close Thunderbird.

6. In summary, I just want the basics so that I can continue to use technology no matter what challenges are going on in my life.... for another decade, if possible.

I am using a Lenovo Legion laptop, Windows 10 64bits, Chrome (sorry, Firefox, but I am too old to switch now), and Thunderbird whatever the latest version is. I truly love Thunderbird, but I cannot figure out what settings to use to accomplish the system above.

This Texas granny would be forever grateful if any brainy people out there could dumb-down some steps for me to accomplish the above... and if you have screenshots, I will sing your praises from now until eternity!

Donna in Texas

Asked by guidrydesktop 4 months ago

Answered by guidrydesktop 3 months ago

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Message :- Current operation on "Sent" did not suceed - Mail Server responded unavailable

I've had problems with Yahoo mail, my "Sent" folder was deleted. They restored this, but now in Thunderbird I get this message:- Current operation on "Sent" did not succe… (read more)

I've had problems with Yahoo mail, my "Sent" folder was deleted. They restored this, but now in Thunderbird I get this message:- Current operation on "Sent" did not succeed, The mail Server responded unavailable. But I can send mails, it's just annoying. So how do I stop the message?

Asked by johnoo 1 year ago

Answered by AgnesRM 1 year ago

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Is there a way to increase the font size in the message list pane and folder list with MacOS?

The Folder pane and message list are showing up as about 6 point on my 27 inch Apple screen and very hard to read. I know there is a font adjuster add-on for Firefox Ma… (read more)

The Folder pane and message list are showing up as about 6 point on my 27 inch Apple screen and very hard to read. I know there is a font adjuster add-on for Firefox Mac users, but is there the same for Thunderbird? (Before I go blind!)

Asked by skyreburn 2 years ago

Answered by Zenos 2 years ago

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Tbird keeps sending me requests to install current copy of Tbird, it doesn't work, what do I need to do?

Tbird has sent messages about not being able to update, probably more than 3 months. I tried to uninstall/reinstall twice months ago. A few days ago I tried to do a reins… (read more)

Tbird has sent messages about not being able to update, probably more than 3 months. I tried to uninstall/reinstall twice months ago. A few days ago I tried to do a reinstall of the current program, twice. I'm still getting the requests. I have another problem that has become even more troublesome to me. For that last 6-7 days my in box fills with what started as a combination of the current days emails & not eliminated emails going back 5 years, all randomly together. Now, it's current and going back up to 4 months together. If you think it could help to give you info by Phone, my Number: xxx-xxx-xxxx

Asked by Don 8 months ago

Last reply by Stans 7 months ago

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Can't delete Sub Folder

Hi, I am using Thunderbird as my main email client. I created a subfolder and tried to delete it by right clicking and hitting delete and also by doing the following that… (read more)

Hi, I am using Thunderbird as my main email client. I created a subfolder and tried to delete it by right clicking and hitting delete and also by doing the following that I had read elsewhere....I responded below in capitals. Just a note....when I right click and hit delete or do it from above in the Edit, delete folder. The cursor just spins and at the top it says not responding....after 4 or 5 mins, it stops spinning and the not responding goes away. The folder is still there and if I do it again with or without rebooting Thunderbird and or computer, it still does the same thing, spins and spins the cursor and at top says not responding. I just bought a new computer and want to move my emails and folders to the new computer once I create the the Thunderbird email account on the new computer but I don't even want to attempt the transfer with this folder hanging around. I am assuming it is corrupt. Thanks for any help you can give me.


First follow this process.

   Right click on sub-folder and select 'Delete' 

It should get moved into the 'Deleted' or 'Trash' folder.

   Right click on the 'Deleted' / 'Trash' folder
   select 'Empty Deleted/Trash'. 
   Close and restart Thunderbird.                                           DID THIS BUT IT IS STILL THERE.

Did it come back?

If yes: Make hidden files and folders visible.

   http://kb.mozillazine.org/Show_hidden_files_and_folders                     DID THIS TOO

In Thunderbird

   Help > Troubleshooting Information
   click on 'show folder' button 

a new window opens showing the contents of your profile folder name.

   Close Thunderbird now - this is important. 
   Scroll down and delete this file: foldertree.json                                        DID ALL THIS

(a new one wil be created when you restart Thunderbird later).

   click on 'Mail' folder
   click on pop mail account name 

Sub-folders are kept in folders with a .sbd extension. Example: if the problem sub-folder is a subfolder of the Inbox; click on 'Inbox.sbd' folder

So you would need to apply the same logic to locate the problem sub-folder. The sub-folder you want to delete will not appear as a 'Folder', but it will have the same name as your sub-folder. It will be an mbox 'File' (which has no extension). There will also be an index file with a .msf extension.

   delete both the mbox file and the .msf file of same name.     I CAN FIND ALL MY SUB FOLDERS BUT THE ONE THAT I CAN'T DELETE IS NOT IN THE LIST

So if your Folder Pane structure was something like this: mail account name > Inbox > > Bills > > > > Gas

> Friends > > Bob > > Anne

example to locate 'Gas' In the profile mail account name click on 'Inbox.sbd' click on 'Bills.sbd' locate and delete : 'Gas' File - no extension 'Gas.msf' file

example to locate 'Anne' In the profile mail account name click on 'Friends.sbd' folder locate and delete : 'Anne' File - no extension 'Anne.msf' file

After deleteing the files as specified.

   Close window - top right X
   Start Thunderbird.

Asked by dejae 4 years ago

Last reply by christ1 4 years ago

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mailing list says not a valid email address. It worked this morning

I have a mailing list with nine emails. This morning it worked fine. Now instead of putting the email addresses in the To space it puts the name of the List and when I … (read more)

I have a mailing list with nine emails. This morning it worked fine. Now instead of putting the email addresses in the To space it puts the name of the List and when I send I get <> is not a valid email address because it is not of the form user@host. You must correct it before sending the email.

Asked by steventonpc 7 months ago

Answered by sfhowes 7 months ago

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when i try to open a twitter link in thunder bird i get error message

whe i try to open a twitter message it wi not open in Thunderbird or in Firefox it used to open before see attachment i was able to open it before now it will … (read more)

whe i try to open a twitter message it wi not open in Thunderbird or in Firefox it used to open before see attachment i was able to open it before now it will not open do i need to configure thunderbird somehow

Asked by Mary 5 months ago

Answered by Toad-Hall 4 months ago

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Traveling to NY from Israel - what settings need to be changed?

I'll be staying with a friend whose ISP is Spectrum. Spectrum claims they have no idea what settings I need to change in Thunderbird in order to go through them to get to… (read more)

I'll be staying with a friend whose ISP is Spectrum. Spectrum claims they have no idea what settings I need to change in Thunderbird in order to go through them to get to my ISP's mail servers. I'm assuming that there ARE settings that have to be changed because a few years ago, when staying with different friends in NY, I had to call their ISP (Verizon) to find out what needed to be changed in Outlook Express' settings. I no longer recall which ones.

Asked by doniel 2 years ago

Answered by doniel 1 year ago

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How to remove nfs folders that contain string of zeros followed by jumble of numbers & letters

I have a bunch of folders -- 16 to be exact -- that even when sent to the trash keep reappearing. I can't renam them, kill them off or dump them. They read like the follo… (read more)

I have a bunch of folders -- 16 to be exact -- that even when sent to the trash keep reappearing. I can't renam them, kill them off or dump them. They read like the following: nfs000000000496c9c0001cc47

How can I remove these folders? Thanks

Asked by Keith3 2 years ago

Last reply by Keith3 2 years ago

  • Archived

I DON'T have the space to relate the whole problem; I will pay someone for solving the problem;

I had to change my password on my web mail. I was told that If I were to change my web mail password, thunderbird would simply ask me for the new password and I could acc… (read more)

I had to change my password on my web mail.

I was told that If I were to change my web mail password, thunderbird would simply ask me for the new password and I could access thunderbird.

I changed my web mail password. I tried to access thunderbird and I was asked for my password. I put in the new password which was the new password for web mail.

I got a message to the effect that the log in information was wrong or that some other problem precluded a connection.

Please get back to me at the email address listed in the question. I am such a techno phobe that I fear that I won't know how to return this site.

I need to be able to use thunderbird. My web mail (Time Warner Spectrum) is horrendous

I THANK YOU IN ADVANCE FOR YOUR HELP

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by davidof34th 3 years ago

Last reply by Zenos 2 years ago

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Emails Disappearing

I noticed yesterday that the majority of emails in my inbox are gone. There were emails dating back to 4/2017, when my desktop machine was new and I installed Thunderbir… (read more)

I noticed yesterday that the majority of emails in my inbox are gone. There were emails dating back to 4/2017, when my desktop machine was new and I installed Thunderbird. Yesterday, they only went back to 3/11/2018. When I booted up this morning, 9 more days were gone. Folders and sent items do not appear to be effected. Only the inbox. I have not touched any settings. Looking for a solution to make this stop happening, and possibly retrieve the missing emails going back a year. My ISP is Comcast. I am not sure if they are to blame, but I'm waiting to hear back from them. If they are disappearing from my Thunderbird inbox, it seems like a local problem. Any suggestions are greatly appreciated. I have version 59.0.2 64 bit installed on Windows 10. Thank you.

Asked by Lauraloo1 2 years ago

Answered by Toad-Hall 2 years ago