Thunderbird Community Forum

Yes, this outlook account was made earlier this year. I've tried all of the "fixes" offered on here and across the internet. I'm changed to to password and got the app password. I've deleted 2FA to see if that would work. I've deleted the Oauth key and it refreshed to a new one. I've done it all and TB-sync is not available to me cus apparently now i'm right outside the app version limit.... how convenient. It's very frustrating as i really like the app and still use it to read my emails but it's very annoying to have to open the outlook app and go through all that just to send an email. I keep getting told it is possible, i've been battling this on and off for months. I cant just get a new email either as i already swapped everything to the outlook one and my work using out look as well. i am able to sync my calendar even but apparently just not my outgoing emails. I would like to transfer my email but the other email i have is a proton email and they are a whole other headache. Please help.

OS: Linux / Android

TB Version: 156.0

Current Outgoing Server Setup:

Server Name: smtp-mail.outlook.com Port: 587 Connection Security: STARTTLS Auth Method: OAuth2 Username: *****@outlook.com

One day after windows update, my thunderbird can't not download email from yahoo, microsoft, google..etc I tested the connection be fine but I can't recive any email

Hello everyone! I also had the error, it randomly started moving messages to folders. I deleted everything, reinstalled (155.0.1), started building message filters. I'm at 29 now. (Gmail account) now I'm not getting new messages. For every filter I get a message saying that the filter could not be applied. No messages are coming, anywhere. What's going on?

Thunderbird 153.1.1esr (aarch64) iMac macos Ventura 13.7.8

Hello,

When I start a new message, it's always shown 'Copy message to'. This has suddenly disappeared. (It puts copies into 'Sent'). I have 3 accounts set up; this seems to happen with all of them. I've probably clicked om something unusual, without noticing it. How can I get 'Copy message to' back again, please? Any suggestions? (I've tried clicking on things in Account Settings, without success.)

I see I've had a message from Mozilla saying 'Use 618307 to sign in'. I've been able to sign in and create thus message anyway. Is that normal, please?

Thanks for your help -- it's needed and appreciated.

All good wishes,

Roger Fern.

Roger Fern, Newcastle upon Tyne (England).

I have not been able to get my emails today from Charter on my desktop. Everything was working fine yesterday but nothing in coming through today. It looks like it might load, message that it is downloading 1 of 26 and then says nothing to download. I look on Charter website and there are current emails to download but Thunderbird must have a glitch. I have been on the phone with Charter twice, all the settings are correct for incoming and outgoing ports.

I have looked at the settings in Thunderbird and they are correct. I can get the emails on my iPad and iPhone with the Thunderbird app but not the desktop.

Can anyone give me some direction of where to check next?

TB suddenly moves messages from inbox to trash automatically without any interaction. Search through the forrum shows that it has been asked for already, see https://support.mozilla.org/en-US/questions/1588804, similar postings can also be found with you search engine.

As described in other postings, the messages are moved from Inbox to trash. When moving them back manually from trash to inbox, they are moved to trash again immediately.

• it happens for the default account only,
• there're no filters at all in TB,
• junk detection is disabled,
• Settings->General Storage is all disabled,
• (account)->Settings->Server Settings has checked "move deleted messages to trash",
• (account)->Settings->Storage is all disabled,
• Inbox->Properties "Repair folder" does not help,
• Inbox->Properties "rules is set to "use account settings" (and greyd out "do not delete messages"),
• exactly same behaviour when starting TB in save mode,
• manually deleting all *.msf files (for inbox) does not help,
• manually deleting xulstore.json does not help,

Additional notes, which are not related to the problem, IMHO:

• IMAP on port 993,
• no other clients anywhere are connected to that account,
• TB configured for more than 10 accounts, more than 500 folders and sub-folders,
• host with > 16GB RAM, TB uses 3GB virt,
• problem observerd in older TB also, at least 13x.x

I'd be happy to debug/trace the problem if someone can give me detailled insructions how to start TB with debugging. Please feel free to ask for about:config settings as they are non-ambiguous and language independent ;-)

Thanks.

Dear Ladies and Gentlemen,

the last few days my new mails didn’t arrive, perhaps because I tried to introduce new digital items. Please tell me how I can use thunderbird to get my mails; perhaps I have to change my settings. I find it strange that this occurs after I did a donation to you….

Regards,

Agnes Haffner

I ran TB in troubleshooting mode and the problem was still there. I deleted the account and created it again but it did not help. I killed TB and restarted, no joy. I rebooted Windows (build 26200.8875), no help. I have a working hotmail account so I compared the Account Settings and Server Settings, they are identical. Both accounts can contact the Mail Server and I get the Certificate ok. I could add the hotmail email account to my Mail app on iPhone and iPad and that worked fine, so seems like a Windows Thunderbird issue. I tried changing the password of the account to the real password but then restarting TB I got an error message: "login.microsoftonline.com needs you to confirm access again to keep syncing with your account. Username: <foo>@hotmail.com". I do not know how to handle that.

The email I thought I’d sent isn’t in my sent folder. I saw it being sent. I also tried restoring the sent items folder, but it didn’t work. What should I do? Is there any risk of it being misused?

Assistance with Read Receipt and Delivery Status Notification

Good afternoon,

Thank you for taking the time to read my email.

I have been trying to determine why I do not receive read receipts after selecting Return Receipt and Delivery Status Notification under the Options tab when sending emails. This has been an ongoing issue for more than 10 years.

I am currently using Thunderbird version 152.0 on one computer and 140.10.2 ESR (32-bit) on another. Despite trying numerous settings and troubleshooting steps over the years, I have never been able to receive a read receipt.

I would be truly grateful if you could guide me in the right direction or let me know if there is a setting I may have overlooked. If there are any troubleshooting steps or additional information you need from me, I would be happy to provide it.

Thank you very much for your time and assistance. I sincerely appreciate your help.

Kind regards,

Brenda

New to Thunderbird.

I have added a Gmail account to Thunderbird. I select a message in Inbox, right click > Move To > Local Folder

It seems to work. It creates a copy in Local Folder.

However, a few seconds later, the message reappears in the Inbox. The message in Local Folder is still there, confirming that copy is made successfully.

Also, the message is still in Gmail account when viewed from Google's Gmail. It's clearly working like Copy rather than Move.

This is frustrating. Is it a bug?

E-Mail messages are in Xfinity, but do not come to Mozilla Thunderbird. Not having access to Mozilla email, prevents messages to be sent from Xfinity. I also cannot send messages from web sites. brucelowrey@comcast.net