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  • Archived

Recover Thunderbird Local Folder

How to recover "Local Folder" Hi, It is the second time that the following happens to me: I updated Thunderbird 68 to 78 and all my datas are lost, especially e-mails, ca… (read more)

How to recover "Local Folder"

Hi,

It is the second time that the following happens to me: I updated Thunderbird 68 to 78 and all my datas are lost, especially e-mails, calendars and local folders.

I do not worry about my e-mail (which are on the provider's server Imap), or my calendars (which are on my phone), but I really worry about my local folders, as I do not have any back-up of the e-mails located in this folder.

Could you please help me to recover the local folder and all the e-mails in it?

Thanks.

Asked by Prince of Persepolis 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Google notice, Thunderbird not secure

Google says the following when I authenticate my Thunderbird app (MAC OS) to send and receive (IMAP/SMTP) Gmail messages. Is Google correct or mistaken about Thunderbird… (read more)

Google says the following when I authenticate my Thunderbird app (MAC OS) to send and receive (IMAP/SMTP) Gmail messages. Is Google correct or mistaken about Thunderbird not being secure? Thank you

"Less secure app blocked Google blocked the app you were trying to use because it doesn't meet our security standards. Some apps and devices use less secure sign-in technology, which makes your account more vulnerable. You can turn off access for these apps, which we recommend, or turn on access if you want to use them despite the risks. Google will automatically turn this setting OFF if it's not being used."

Asked by c308682 1 year ago

Last reply by jaseins 10 months ago

I can't send emails

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with … (read more)

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

Asked by Ray 3 months ago

Last reply by Toad-Hall 2 months ago

  • Archived

exporting mail addresses

Hi, I am switching from pc to mac (this is not much relevant as the problem would not change if I moved to another PC, but makes it easier to know source from destination… (read more)

Hi, I am switching from pc to mac (this is not much relevant as the problem would not change if I moved to another PC, but makes it easier to know source from destination). I am trying to move my contacts from my pc to mac. To do that I went the PC-Th address book and clicked on export, the system saves the files as .CVS. Then I copied them on the Mac and on Mac-Th clicking on import. 1st problem: cannot merge collected addresses or personal address books. As a result I already have multiple lists in the source PC. This has happened because each time I changed PC thunderbird created a personal address book and a collected address list. Because I cannot merge them, they continue to multiplicate. On the new mac I tried to eliminate the systems lists (since they were empty) and use the imported ones, but I could neither eliminate them nor overwrite using the new ones, nor merge. So I have two files for each (notebook and collected). The reason I have only 2 is because I went into the cvs imported files and manually cut and pasted in a single file (collected and notebook). After spending so much time in the Mac I have 2 for each: the system one (is empty, but I cannot delete it), and the imported one (full of multiple years of addresses). HOW TO MERGE? HOW TO DELETE THE SYSTEM ONE OR OVERWRITE WITH THE IMPORTED ONE? "2nd problem: groups are not exported" . so after all of this time, my email groups were not exported from PC (hence not imported on the mac), neitehr the list nor the singel emails within it. I am not sure of what actually got exported/imported. IS THERE A WAY TO EXPORT THE ADDRESS BOOKS INCLUDING LISTS OF GROUPS?

Thank you very much!

Asked by a.conversi 8 months ago

Last reply by sfhowes 8 months ago

  • Archived

Migrating from Thunderbird 68 on old computer to Thunderbird 78 on new computer having problems getting the emails and subfolders migrated (win10)

I installed Thunderbird 78 on my new computer and am trying to move my profile from the old computer with Thunderbird 68. I copied the contents of my old default profile… (read more)

I installed Thunderbird 78 on my new computer and am trying to move my profile from the old computer with Thunderbird 68. I copied the contents of my old default profile directory into the new default profile directory and restarted the new Thunderbird. The address books copied over fine and my multiple email accounts are present but the Inboxes are empty and none of the folders are here.

Asked by soonergrad 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Not receiving all emails

I've used Thunderbird for years. Suddenly, I can't receive emails from my husband's work account. As far as I can tell, I'm receiving all the rest of my email. I don't th… (read more)

I've used Thunderbird for years. Suddenly, I can't receive emails from my husband's work account. As far as I can tell, I'm receiving all the rest of my email. I don't think I blocked him! It's not in the spam folders. Of course he thinks it's on MY end, but since I'm getting the rest of my email, I'm guessing it's on his end. Thoughts on how to fix this?

Asked by Pat 8 months ago

Last reply by eoliveira 8 months ago

  • Archived

Thunderbird v80.0.1 - Google Contacts

After major meltdown of computer I've had to do a compete rebuild. I've installed Thunderbird v80.0.1 working find except unable reach Google Contacts. What's the fix t… (read more)

After major meltdown of computer I've had to do a compete rebuild. I've installed Thunderbird v80.0.1 working find except unable reach Google Contacts. What's the fix to my issue?

I keep all my contact info in Google Contacts.

Asked by Nodakman 1 year ago

Last reply by christ1 1 year ago

  • Archived

Cannot connect the hotmail server recently

Dear, I used thunderbird a few years and my current version is 78.6.0 (32bit) now. I set up a few accounts which included yahoo/hotmail and used normal. But early in Nov.… (read more)

Dear,

I used thunderbird a few years and my current version is 78.6.0 (32bit) now. I set up a few accounts which included yahoo/hotmail and used normal. But early in Nov. my hotmail account cannot receive any email and other yahoo accounts can receive normally.

I checked with Microsoft community and found that I must set up two-step verification on the hotmail account. Therefore I followed the instruction to set up. Then I removed my old hotmail account in thunderbird and re-set up the hotmail account with new two-step verification generated new password in TB. But TB still displayed the message (about cannot access the hotmail server....)

I download the another email software - mailbird and setup hotmail account in that software. I type the same account name, two-step verification generated new password, the same imap/smtp server information. The mailbird can access my hotmail account and receive the email normally.

So, does anybody know what the problem is in thunderbird ? (Because I still want to use the TB for my email software)

Thanks

Asked by jedicount 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

fonts for signature and outgoing messages

I set up a signature as an html file and am attaching that to all outgoing messages. But the people receiving my emails are seeing different fonts for the message body. H… (read more)

I set up a signature as an html file and am attaching that to all outgoing messages. But the people receiving my emails are seeing different fonts for the message body. How to make them so they are the same? I went to options (Tbird 68) and have 'fixed width - medium font' selected. Under 'Formatting - fonts and colors' I have Arial size 16/ fonts for Latin; proportional 'serif size 16'/ serif, sans serif and monospace all 'arial - 16. Minimum font size 16. Allow messages to use other fonts unchecked and use fixed width font for plain text messages unchecked. Anything I'm missing here?

Asked by nyartist 1 year ago

Last reply by Matt 1 year ago

  • Archived

how to send bulk email to multiple addresses in TB 78.5

Updated to 78.5 now seems only able to send an email to a single addressee with one BCC. Before update was able to send same email to multiple addressees. Is there a re… (read more)

Updated to 78.5 now seems only able to send an email to a single addressee with one BCC. Before update was able to send same email to multiple addressees. Is there a remedy?

Asked by keener206 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Accessing an address book

I have an address book showing but I can not get it to show up in my "To" field when I want to send an email. I have attached a pic of how my address books show up. Than… (read more)

I have an address book showing but I can not get it to show up in my "To" field when I want to send an email. I have attached a pic of how my address books show up. Thank you

Asked by rick125 1 year ago

Last reply by sfhowes 1 year ago

Inserting a picture/pictures into the text of an email.

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thund… (read more)

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thunderbird would seem to be the nearest thing I can find to replace Live Mail - but there seems to be some quite staggering basic functions that are missing from it. Maybe I'm alone in wanting to include a picture or two in my emails..? - not as attachments, but as part of 'the visual letter', within the text? Live Mail must be 20 years old at least - but in Live Mail I could insert an image; drag the corners to resize it; add a box rule if I wanted to; and send it on it's way. In 21stC Thunderbird I can, with many a dialogue box, insert an image... but even when I've worked out how to 'resize it', it doesn't actually reduce the file size of the image sent..! So a 7MB image, when 'resized' to something less than 1MB... still actually gets transmitted as a 7MB image - and takes forever! So my question is. How come an ancient, now almost defunct program like Live Mail, is twenty times more agile and user-friendly than 'up-to-date' Thunderbird? And before anyone mentions 'add-ons' - Live Mail did all of this straight out of the box! No 'add-on' searching or anything else required. But maybe including a picture or two in an email is a fairly revolutionary concept? With thanks for your thoughts.

Asked by dunmoanin 1 month ago

Last reply by operaamelie 5 days ago

  • Archived

Calendar Sync problems

I'm on Thunderbird 78.4.1 release. I can add an event in Thunderbird calendar, but it does not get added to Google calendar. I can add an event in Google calendar and it … (read more)

I'm on Thunderbird 78.4.1 release. I can add an event in Thunderbird calendar, but it does not get added to Google calendar. I can add an event in Google calendar and it does get added to Thunderbird calendar. I can delete an event in Thunderbird calendar, that is also in Google calendar, and it does get deleted in Google calendar. I have 3 extensions: Provider for CalDav & CardDav, Provider for Google Calendar, & TbSync. I've tried enabling & disabling all combinations, but still cannot get Thunderbird calendar event to get added to Google calendar. Is there a post specifically for my release of Thunderbird that explains how to properly sync these calendars?

Asked by BigSam 1 year ago

Last reply by imaslug.rt 1 year ago

Incoming server already exists

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! T… (read more)

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

Asked by Lou Mayo 1 month ago

Last reply by Matt 1 month ago

  • Archived

Saved Thunderbird profile not loading

Been working on this problem for 3 days. Had to do a partial Win 10 re-install. Saved my Thunderbird profile on a second HDD. After Win restart had to load all my program… (read more)

Been working on this problem for 3 days.

Had to do a partial Win 10 re-install. Saved my Thunderbird profile on a second HDD. After Win restart had to load all my programs in.

Loaded Thunderbird, moved saved profile (almost 90Gig) to profile folder. Since TB load profile does not recognize my saved profile, I created a new profile. I then copied the contents of my saved profile to the new empty profile.

No matter what I do, TB loads as if I am starting a new. Very frustrating. I have saved profiles in the past and loaded TB on a new computer with no problems.

Any help would be appreciated.

I have been a TB user for years and I contribute $ 50.00 yearly to the cause. I really believe in opensource.

Thanks,

--Mike

Asked by QualityMike 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Thunderbird starts in background but does not open a window

When I try to start Thunderbird nothing happens on my screen. Thunderbird is shown in Windows Task Manager and is using CPU and Memory, so it is running. But it does not … (read more)

When I try to start Thunderbird nothing happens on my screen. Thunderbird is shown in Windows Task Manager and is using CPU and Memory, so it is running. But it does not open a window. It does not matter how many times I try to start Thunderbird, nothing happens. And then suddenly, poof!, the window opens while I am doing something else. This has been going on for months. I have kept a log. I cannot find any consistency in why Thunderbird starts but doesn't open. I have tried closing all other programs but can find no conflicts. I have deleted parent.lock - that does not help. At the moment Thunderbird is running but there is no parent.lock file I have uninstalled and reinstalled Thunderbird twice. Current version 78.6.0 (32 bit) I have read this forum. I have run out of ideas.

Windows 8.1

Asked by Michael (was suppliers1) 1 year ago

Last reply by leek232 1 year ago

  • Archived

Thunderbird 78.12.0 (64-bit) keeps crashing on Mac OS Big Sur 11.4 up to date.

Thunderbird keeps crashing several times a day. Restarted Thunderbird in save mode, but it still keeps crashing. Can provide Troubleshooting details if I could find a saf… (read more)

Thunderbird keeps crashing several times a day. Restarted Thunderbird in save mode, but it still keeps crashing. Can provide Troubleshooting details if I could find a safe email account. Need it badly as I manage several email accounts.

Looking forward to response as soon as possible.

Kind regards. - Einar

Asked by einar5 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Strange error message received when attempting to send an email

Recently a strange error message has started appearing at the bottom right-hand corner of my screen when I attempt to send many (but not all) emails. It reads as follows:… (read more)

Recently a strange error message has started appearing at the bottom right-hand corner of my screen when I attempt to send many (but not all) emails. It reads as follows:

"Unable to connect to the IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialogue to reduce the number of cashed connections."

The outgoing email is usually not saved in my "Sent" folder either and I have to go through a complicated procedure of manually saving it to a folder I didn't even know existed which is called "Sent-[my email address]" and then transferring the saved email to wherever I want to store it.

What does this mean and what should I do about it and get Thunderbird working normally again?

Asked by larry106 7 months ago

Last reply by Toad-Hall 7 months ago

  • Archived

5.7.1 .... This message has been blocked for containing SPAM-like characteristics.

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from a… (read more)

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from another PC it's still broken. Other e-mails as Gmail are working totally fine. I think there is a problem with my account. How can I repair this error? Thank you in advice ! Have a great day.

Asked by Marius Cardos 1 year ago

Last reply by jport8 1 year ago

  • Archived

Import Microsoft Exchange Address Book

Is there any way for Thunderbird (using linux) to import my email address book from an exchange server? I've tried looking it up but every solution I've found requires me… (read more)

Is there any way for Thunderbird (using linux) to import my email address book from an exchange server? I've tried looking it up but every solution I've found requires me to click through settings or buttons that don't seem to exist.

Asked by templeofposeidon 10 months ago

Last reply by sfhowes 10 months ago