Thunderbird crashes and will not start, window turns black. Must use Task manager to close. @ mozilla::mailnews::MsgDBReporter::CollectReports and OOM | small
Thunderbird unexpectedly crashed several times for no understandable reason, spanning two separate updates to thunderbird. Automatic crash reports were observed being se… (read more)
Thunderbird unexpectedly crashed several times for no understandable reason, spanning two separate updates to thunderbird. Automatic crash reports were observed being sent during the shut down process. Obviously the crash reports were never acted on because the crashes continued intermittently, until the point where the screen "froze" and no keystrokes or mouse clicks could close the program.
Using Ctrl. Alt. Dele. to open Task Manager to force "end process" on thunderbird.exe, was the only option to close thunderbird, NOW IT IS 100% Crashed.
The only thing that happens when I try to start thunderbird is that the screen starts to display small black rectangles and wherever I click the screen, it creates new black rectangles, eventually the entire thunderbird window turns black, and I cannot move it nor mimize it nor close it with any normal mouse action.
This problem started when I was connected to the internet via an extremely high speed broadband cable and I was the ONLY user on my home private network.
I am having no problems with any other software or the operating system on my Dell laptop using Windows 7.
I have emptied trash and junk folders in Thunderbird and greatly reduced the number of messages in all of my local folders. NOTHING HELPS
I have been afraid to uninstall thunderbird and re-install in fear that I might lose all my thunderbird data files. I have not done ANYTHING ELSE to try to fix this.
URGENTLY NEED ADVICE AND INSTRUCTION.