Thunderbird Community Forum

Hi,

  I am having issues receiving current emails on my desktop. I am recieving them on my phone and laptop fine but my desktop has stopped. Can someone please contact me to fix this issue?

Kind regards, Arron

I'm trying to import my contacts from Outlook. When I choose import from Outlook, it doesn't import anything. So then I exported from Outlook as a CSV file, and imported into TB. But only the first and last names are importing. I'm mapping the email column to 'primary email', and also mapping the work phone column to 'work phone' and the cell phone column to 'mobile number'.

But emails and phones are not importing.

I'm using TB 136.0 on Win Server 2019

Thunderbird constantly asks me to enter my password, then informs me that the password is incorrect. I can't enter a new password or log in again with the old one. This happens after starting the program (with the same, correct password). For example, an hour after starting it, I want to send @ and then these messages appear. In the meantime, the mail works properly. This happens on different laptops but on the same email account. Does anyone know what's going on and what could be the reason?

Hello, I use IMAP/SMTP email, yesterday I changed my email password via the website. After this change, Thunderbird does not want to log me in, I keep getting the message that the address, password or configuration is incorrect. Please help me solve this problem

Tram Bartlomiej

Just installed latest Thunderbird version 128.5.2. Previously using a very old 78.5 version for many years. I now have a row of buttons on the toolbar at the very top. The first button is "Get Messages." When I first open Thunderbird and click that button, nothing happens. If I right click that button I see two options. One is to "Get All New Messages" and the other is the name of my only account. If I click the "Get All New Messages" option, it still does not work. If I click the name of my account, it proceeds to asks for my password and look for new messages. There is also a small button that looks like a cloud with a down arrow below Menu Bar under the word File. That is also used to Get Messages. When I click that button after first opening Thunderbird, it works. It asks for my password and looks for new messages. The odd thing is this. After I get it to work the first time and I type in my password and it look for new messages, then the "Get Messages" button at the top that did not work at first now works. So when first open Thunderbird that button does not work to do the first check for new mail. After using the cloud icon the do the first check when first opening Thunderbird, then the larger button at the top works. Anyone know why it works this way? Thanks, Tim

I have tried all the resetting of passwords and each item in the account settings ( I think I have). Each time when I test it says that the incoming server was found. Nothing about the outgoing server. I'm using Windows 11 and I think the latest Thunderbird version. I really need help to get past this. Further, when I attempt to send with "Control - Enter " keys, The error message uses the wrong server name.

Hi I am having an issue with getting new contacts to add to a email group. It was working just fine and then, I couldn't add anymore new contacts. What is going on and how do I fix it? Sue

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

Messages no longer have any details. There are subjects and a link to browser only. I do not know why this has happened. I'm not aware of making a change like this.

Previous versions of T-bird I could click on sender at top of message array and that array would be alphabetically sorted. Click on Date and sort would be by sent date. Now I can no longer do that. How can I accomplish this simple task in latest T-bird version?