Thunderbird Community Forum

How can I get rid of that horrible bug of Thunderbird prompting me for my login credentials. Already tried the following: re-adding my Email account, reinstalling Thunderbird from scratch. Nothing has worked.

I can't get an attachment to an email message. When I select the 'attach' button, nothing happens. I recently cloned my C: drive and am concerned that something didn't get cloned properly

I'm using a mailbox.org account with TB. I'm receiving messages from it, so I'm logged in, but TB keeps asking me every so often to login again, and it has three popups in a row each time. How do I turn this off?

I use to be able to send photo's but not anymore. I have looked thru all the suggestions but can't find the answer. I am assuming that one needs to use file link, but if I choose the file link the recipient either doesn't get the email or deletes it because they now don't recognize the sender. If I ignore the file link option the recipient doesn't get the photo just the email body. What has changed in Thunderbird. I use Runbox for my main email and Gmail as alternative.

Hi, hoping someone could help as I am struggling to get my information back. I am using Ubuntu Cinnamon.

Thunderbird crashed last night, wouldn't work, tried safe mode. Nothing fixed it. It hung when opening up and after 30 seconds said force quit. So I was forced to reinstall. I did a manual backup but not using the inbuilt tool as I couldn't get into Thunderbird. I just copied the data from username/.thunderbird

After spending a long time uninstalling. Because it reached 78% and then crashed on uninstall. Eventually after reading various pages on the internet I managed to reinstall from the Ubuntu software manager using the latest snap version. (Which I am not sure was what was actually installed previously).

However having used thunderbird for nearly 20 years or so. I have a username/.thunderbird folder. And when I moved to this platform, I have a snap/thunderbird/common/.thunderbird folder.

I installed this new distro 2 years ago, and remember having issues getting my data into the system under Snap. But eventually got it to work somehow back then.

However since reinstalling I cannot see the last 2 years of emails, archives or data. It has launched into a 2 year old profile. I appear to have lost most of the emails from the archive folders (but kept the folders) removed all of the personal folders but then dumped all those emails into my inbox. Giving me 6500 emails that were in various personal folders. (I don't get 6500 emails in a year so don't know what has happened.) It has even changed all of the new dates to the US format, so nothing makes any sense.

I now have 2 Thunderbird profiles, over 12GB in size. And have apparently lost 2 years of my life. But reading support pages, suggests I should be okay because thunderbird doesn't delete data when you reinstall?

I have looked through various other threads which talk about pointing it at the profiles and mail boxes, however nothing works.

Any help much needed.

I asked this question on Google and the AI answer although sounding logical and easy did not work.

I have a number of saved emails that I would like to add to my local folders. Any help will be appreciated.

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the connection was refused". When trying to send a m,message I get "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." No settings were changed and everything was fine when I put the computer to sleep. This happens on both a Win 7 and 11 machine Email is a Time Warner (now Spectrum) Road Runner account (twc.com). Spent an hour with Spectrum, and they say this is a third party (Thunderbird) issue. A friend has the same setup, and is having the same problems that started at the same time. Win 11 version 150.02 Win 7 115.18.0 (latest available for win 7)

Appreciate any help....

I can't find the certificate in order to delete/distrust it. Its name is my mail server. Organization: Lumen Technologies, Monroe, Louisiana

Subject Name Country US State/ProvinceLouisiana LocalityMonroe Organization Common Name Lumen Technologies, Inc. mail.centurylink.net Issuer Name Country Organization Common Name US DigiCert Inc DigiCert Global G2 TLS RSA SHA256 2020 CA1 Validity Not BeforeWed, 27 Aug 2025 00:00:00 GMT Not AfterSun, 27 Sep 2026 23:59:59 GMT

HELP‼

Are there any •SERIOUS• “Thunderbird” savvy computer geeks in 155.0that could help me merge “old” user profile directories from *crashed* computer to a new computer without messing up either one?🙏

i used to do this stuff (with my eyes closed) but I no longer remember if I had breakfast today and they are my wife’s files! 🤬

I have new notebook computer plus the •entire• old computer data on a USB stick.

Windooze 11. TBird 152.0 installed on June 20th. Now it seems like TBird is not displaying HTML emails properly. They are displayed but not at the beginning. The first line is sometimes just the bottom half of a sentence in the email (if that makes sense). I can't scroll back to the beginning. If I go to outlook and display the same email it displays fine.

Did something change in 152.0 to cause this?

Thanks, Ed Mazurek

Отсутствует список серверов исходящих сообщений. При попытке добавить сервер после заполнения всех полей и нажатия кнопки ОК ничего не происходит.

//

The list of outgoing mail servers is missing. When attempting to add a server, nothing happens after filling in all the fields and clicking the OK button.

Yes, this outlook account was made earlier this year. I've tried all of the "fixes" offered on here and across the internet. I'm changed to to password and got the app password. I've deleted 2FA to see if that would work. I've deleted the Oauth key and it refreshed to a new one. I've done it all and TB-sync is not available to me cus apparently now i'm right outside the app version limit.... how convenient. It's very frustrating as i really like the app and still use it to read my emails but it's very annoying to have to open the outlook app and go through all that just to send an email. I keep getting told it is possible, i've been battling this on and off for months. I cant just get a new email either as i already swapped everything to the outlook one and my work using out look as well. i am able to sync my calendar even but apparently just not my outgoing emails. I would like to transfer my email but the other email i have is a proton email and they are a whole other headache. Please help.

OS: Linux / Android

TB Version: 156.0

Current Outgoing Server Setup:

Server Name: smtp-mail.outlook.com Port: 587 Connection Security: STARTTLS Auth Method: OAuth2 Username: *****@outlook.com

One day after windows update, my thunderbird can't not download email from yahoo, microsoft, google..etc I tested the connection be fine but I can't recive any email

I installed Thunderbird. Added 3 email accounts successfully. 4th one glitched and sent me down a rabbit hole.

The 4th email address appears on my list but I get an error message.

Login to server imap.mail.yahoo.com with username ______@yahoo.com failed.

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

Hi,

I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor.

I'm witnessing Memory leak > Thunderbird who usually use 800MB jumps to Gb up to 60Gb

It makes this version unusable.

Here is a loom of the incident: https://www.loom.com/share/0b8e661b42d64d749d80adfd71fd1e04

+ a screenshot

Anyone can help ?

Best Olivier

Hello everyone! I also had the error, it randomly started moving messages to folders. I deleted everything, reinstalled (155.0.1), started building message filters. I'm at 29 now. (Gmail account) now I'm not getting new messages. For every filter I get a message saying that the filter could not be applied. No messages are coming, anywhere. What's going on?