Thunderbird Community Forum

I use an AOL email account and Thunderbird on my Mac. In Thunderbird, the junk mail folder - which AOL call "Bulk Mail" for some reason - has moved to the Trash folder and I can't get it out. It's a Thunderbird problem - if I go onto my account at AOL.com, everything is normal. How do I get it out? I've tried cutting and pasting it, creating a new folder...nothing seems to work. I don't want to empty the trash in case I no longer have a junk folder at all

Yesterday Thunderbird worked just fine. This morning I tried to respond to several emails and got this error message: Sending of the message failed '"An error occurred while sending mail. The mail server responded: [VO=1] Message blocked due to spam content in the message. Please check the message and try again."

There was no spam in the person's email... just text.

Next I tried to send a freshly created email with just a YouTube video... then the last half of the error message said: An error occurred while sending: RBL restriction: Blacklisted by Internal Reputation Service - 195.181.168.179

What is going on??? The SMTP settings are correct: Port 587 STARTTLS Help!!

I am trying to whitelist a domain name. TB won't let me do that. This company has a plethora of emails. I don't want to whitelist every single one of them. That would take me days. It is impractical. I want to whitelist the domain name which is concentrix.com. I want to ensure that all emails coming from that domain name land on the inbox folder. How can I do that on TB?