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can not send mail after update ver78 SOLVED: caused by TLS

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration … (read more)

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to smtp.vcn.com must be corrected I have checked all settings and had the ISP check also and can not get past this error.Any help would be appreciated

Asked by copyjerome 1 year ago

Answered by sfhowes 1 year ago

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Email backgrounds and text colors have inverted

My Thunderbird updated today, and suddenly all of my emails are showing white text on black backgrounds, except for those incoming emails that have their own color scheme… (read more)

My Thunderbird updated today, and suddenly all of my emails are showing white text on black backgrounds, except for those incoming emails that have their own color schemes. In those cases, the text appears pretty dark against the black background. Changing themes doesn't seem to make a difference. Was there something in the update that made this happen? How do I fix it?

Asked by vahost 1 year ago

Answered by sfhowes 1 year ago

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Solved: The RETR command did not succeed. Error retrieving a message. Mail server pop-server.woh.rr.com responded: no such message

I have seen this problem posted several times without a solution and having fixed it, I am making the effort to let all know the answer. Here is the error / problem: "The… (read more)

I have seen this problem posted several times without a solution and having fixed it, I am making the effort to let all know the answer.

Here is the error / problem: "The RETR command did not succeed. Error retrieving a message. Mail server pop-server.woh.rr.com responded: no such message."

I had this happen some time ago on another pop on RR mail server and logging in via Web Mail and deleting the emails worked BUT.. It happened again on another pop account and it did not work.. So... I nuked the pop via the master account and re-added it.. nothing so, I ran check disk thinking a FAT corruption NOPE, I restored a MOZBACK of Thunderbird from like a month ago Ziltch.. I called useless RR support and nothing!

FINALLY *Scratching Head*.. In there change your Junk mail options to "delete the email". I had one junk email stuck in there and after refreshing that page..That one Junk Email was gone and THEN Thunderbird worked checking that pop..

WAHLAH!

I hate when the simplest of things do not work and it pissed me off nobody had the answer.. HERE YOU ALL GO!

)

Leda937@woh.rr.com

Asked by LedaOhio 7 years ago

Answered by LedaOhio 7 years ago

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Thunderbird fails to connect to the server

Thunderbird 78.5.1 On computer A, probably since one of the latest updates TB is not able anymore to connect to the server, I only get the error message "connection to se… (read more)

Thunderbird 78.5.1 On computer A, probably since one of the latest updates TB is not able anymore to connect to the server, I only get the error message "connection to server xxx failed"

Activity manager shows no messages at all Server xxx is on my network, connection is not blocked TB profile seems to be ok : when using the same profile on computer B, everything is working fine

  • creating new account (same data as existing account) on new profile on computer A is not possible : message "Unable to log in at server. Probably wrong configuration, username or password"
  • however using exactly same procedure and data on computer B, it is working !

So, creating a new account on a new profile is not possible Disabling firewall and AV : no change TB safe mode : no change Reinstalling and uninstalling/installing TB again : no change Windows safe mode with Networking : no change TB config:security.tls settings are identical on computer A and B I changed TB config:security.tls settings : .version.min to 2, 1 and 0 : no change

and .enable_post_handshake_auth to true : no change
and .version.enable-deprecated = true : no change
(all after restarting TB)

Changing TB Server Security settings : no change

I deleted the stored passwords, but after restarting TB is NOT asking for the pw's meaning TB is even NOT trying to connect to the server ?

(error messages are translated from Dutch, so possibly not identical to English ones)

see also https://support.cdn.mozilla.net/en-US/questions/1304493 https://support.mozilla.org/en-US/questions/1269090?page=2 https://support.mozilla.org/nl/questions/1313268

I think I tried almost everything to solve the problem. It seems the problem is on the computer/TB installation, but where ? Can someone tell me how to proceed further ?

Asked by Tom 1 year ago

Answered by Tom 1 year ago

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Dark theme

Hi, I'm using Thunderbird 68.8.0 (32-bit) on Windows 10. My work account is based off gmail. I tried switching to the dark theme- but it seems the emails themselves still… (read more)

Hi, I'm using Thunderbird 68.8.0 (32-bit) on Windows 10. My work account is based off gmail. I tried switching to the dark theme- but it seems the emails themselves still appear in a white background with the dark text. Tested for plain text mails, calendar invites as well.

Does anyone know of a workaround to get a true dark mode on actual emails as well? Thanks !

Asked by Raghav 2 years ago

Answered by sfhowes 2 years ago

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Cannot receive email after update

After the most recent update, 78.4.0, I cannot receive emails. I can send emails. Also the folder icons changed from yellow to white. Erols.com (RCN) is my email host… (read more)

After the most recent update, 78.4.0, I cannot receive emails. I can send emails. Also the folder icons changed from yellow to white. Erols.com (RCN) is my email host. I can still receive emails on my phone and through mail2web.com. I have tried turning off firewalls, both Webroot and the native one in Windows 10. I have tried uninstalling and reinstalling both latest version and an earlier version. I checked to make sure the proper password was still saved. When I hit the Get Messages button, there is a "Connected to pop.rcn.com..." in the bottom pane where the "unread" and "total" are listed. It just vanishes after a bit. Anybody got a cure?

Asked by ccolw 1 year ago

Answered by Toad-Hall 1 year ago

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The system keeps putting emails from a regular sender into spam.

This was never an issue but the last 3 months all emails from a particular sending keep getting sent to spam. I have added the sender to my contact list. I keep marking … (read more)

This was never an issue but the last 3 months all emails from a particular sending keep getting sent to spam. I have added the sender to my contact list. I keep marking the emails as "not junk" while they're in the spam folder and they get moved into the "inbox" but the next one that comes in goes straight to spam. What else can I do to get them to stop going into spam? I would think that after 3 months the adaptive system would have learned to adapt.

Asked by fish648 2 years ago

Answered by sfhowes 2 years ago

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MASSIVE INTERFACE LAG/HANG/FREEZE

I have NO idea what is going on: Just clicking on folders = MASSIVE LAG/HANG/FREEZE. Just clicking a menu icon = MASSIVE LAG/HANG/FREEZE. Just clicking one email ico… (read more)

I have NO idea what is going on:

  • Just clicking on folders = MASSIVE LAG/HANG/FREEZE.
  • Just clicking a menu icon = MASSIVE LAG/HANG/FREEZE.
  • Just clicking one email icon = MASSIVE LAG/HANG/FREEZE.
  • Just trying to open an email = MASSIVE LAG/HANG/FREEZE.
  • Trying to do ANYTHING = MASSIVE LAG/HANG/FREEZE.

It does not start to happen immediately when program starts, sometimes 1 minute after, sometimes more. I cant point out a reason or action that leads to this behavior. If I restart the program, the problem persists. If I reboot the system, its gone.

Its the only program in my system having this behavior. Examples of what I work daily with: MS Office programs, Adobe programs, Oracle VM, Visual Studio, Blender and Unity.

I read diagonally something about Windows Defender, how to proceed with that? How to disable ONLY for Thunderbird? It's an interface problem, why should that work? Is this something else, memory leak, anything?

I love Thunderbird, using it for YEARS! I don't want to change, please help, I got loads of work to deliver! :(

EDIT: Found the edit Question on the right side of the screen (not bellow the post as expected), rearranged the text, and rewrote details so not to be confused with "internet lag".

Asked by Marco Antonio 2 years ago

Answered by Marco Antonio 2 years ago

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Thunderbird Inserting Unnecessary Line Breaks

After an extraordinary amount of testing, I can conclude that Thunderbird is placing linebreaks inappropriately in emails sent from Thunderbird. In other forum posts, I … (read more)

After an extraordinary amount of testing, I can conclude that Thunderbird is placing linebreaks inappropriately in emails sent from Thunderbird.

In other forum posts, I saw these described as "soft" line breaks that email clients could ignore, but in my testing, Gmail, Yahoo, Outlook/Office 365 all display these false line breaks (in both webmail and mobile apps). In fact, the only email clients that did not display these false line breaks were Outlook 2016 (Windows 10) and Thunderbird (Windows/macOS).

The issue is that Thunderbird is inserting these line breaks where the line changes in the view of the composer. This is an arbitrary line that really serves no obvious purpose, given the thousands of possible variations in screen sizes on mobile or desktop?

Toggling between sending in HTML or plain text seems to not have an impact in resolving this issue, and neither does switching between "Paragraph" or "Body Text" modes.

Example images are attached of how this looks.

Any hope for a resolution on this issue? (via Extension or correction by the developers?)

Asked by William 1 year ago

Answered by sfhowes 1 year ago

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Text and Background colors.

The background color on the screen for composing a message is black, and the text is red. This happens for when using "Write" to open the composing screen, or using a te… (read more)

The background color on the screen for composing a message is black, and the text is red. This happens for when using "Write" to open the composing screen, or using a template to compose. Even though the background and text during composition is black and red, respectively, the sent message is on a white background with black text. I would like the screen for composing the message to also be white text with black background and for those to be the default colors. Thank you.

Asked by Mark B72 1 year ago

Answered by Stans 1 year ago

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Thunderbird completely Blank Screen Problem

After installing new version of Thunderbird I am getting completely blank Thunderbird screen. This occur few times before while I user versions lower than 68, but after r… (read more)

After installing new version of Thunderbird I am getting completely blank Thunderbird screen. This occur few times before while I user versions lower than 68, but after restarting it was OK. After update to version 78.4.0, first starting is OK, but after that I am getting completely blank screen. Only thing that works is: click at top left corner and only drop down File menu appear, move mouse to place where Help menu should be and it appear, then click on Restart with Add-ons Disabled and restart in Safe mode. Safe mode is working OK. I have tried uninstalling all Add-ons and start normally but I am getting blank screen. I am using Thunderbird Portable. I have copied Thunderbird Portable completely to other computer, updated it to 78.4.0 version, it was OK, and copied it back to my computer. That worked. But when I updated to 78.4.1 I got blank screen again. I am using Windows 10 running on Parallels virtual machine on MacBook Pro, anti virus is ESET. I managed to revert to previous state by using Parallels snapshots, but I would like to solve this issue. Another person in my company has this problem, also running on Parallels.

Asked by daniel160 1 year ago

Answered by Matt 1 year ago

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Thunderbird does not delete emails from gmail once deleted.

Am new to thunderbird on Win10pro, using multiple Gmail account (incl G suite for work), would like to delete emails from gmail once deleted from Thunderbird 78.1.0 (32 b… (read more)

Am new to thunderbird on Win10pro, using multiple Gmail account (incl G suite for work), would like to delete emails from gmail once deleted from Thunderbird 78.1.0 (32 bit). Am finding emails have disappeared from Tbird but still there in Gmail inbox. It is set with imap (not pop) What am i doing wrong?

Asked by Anant 1 year ago

Answered by Stans 1 year ago

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Migrating the profile of an older version to the latest version 78

I have been using a very old version of Thunderbird (3.1.20) and I now need to move to the latest version. I am hoping it will be possible to migrate the old profile in i… (read more)

I have been using a very old version of Thunderbird (3.1.20) and I now need to move to the latest version. I am hoping it will be possible to migrate the old profile in its entirety, with folders, stored POP mail, addresses and accounts to the latest version. I understand about editing profiles.ini to point to a backup copy of the old profile instead of the default profile, but I am not sure if the profile structure has been changed in later versions. Would I do this using the Profile Manager? Does it allow you to browse to a Profile backup location?

Also the existing paths in profiles.ini now seem to have slashes rather than backslashes. Is this a change I have to make in the editing of the path to the old profile I want to use?

Thanks for you patience. Dave

Asked by firefox845 1 year ago

Answered by Wayne Mery 1 year ago

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Search with quote for exact term not working

Version 68.12.1 on Windows 10 I know the exact subject of the email, I have sent it to myself a month ago. I type "upgrade m1" with quote marks on the top global search b… (read more)

Version 68.12.1 on Windows 10 I know the exact subject of the email, I have sent it to myself a month ago. I type "upgrade m1" with quote marks on the top global search bar and I get all kind of junk with the word "upgrade" that are mainly spams. If I scroll back manually I can locate the email with the same subject in my inbox. I have rebuilt the search cache already.

Any suggestion?

Asked by daninet90 1 year ago

Answered by sfhowes 1 year ago

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Password

I wanted a phone no. so I could call. Today Thunderbird decided to no longer accept my password and there is no route for getting to Thunderbird to find the problem or g… (read more)

I wanted a phone no. so I could call. Today Thunderbird decided to no longer accept my password and there is no route for getting to Thunderbird to find the problem or get another accepted password. Bruce Lowrey. brucelowrey@comcast.net, but it does not work since Thunderbird is not accepting my password. 816-254-8105

Asked by BruceLowrey 1 year ago

Answered by Matt 1 year ago

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Lightning "enable this calendar" greyed out after Thunderbird update

This morning I open my laptop and there's no Thunderbird. Icon is missing and a search of the hard drive comes up empty. A truly WTF moment. I Googled this phenomenon and… (read more)

This morning I open my laptop and there's no Thunderbird. Icon is missing and a search of the hard drive comes up empty. A truly WTF moment. I Googled this phenomenon and ended up downloading and reinstalling Thunderbird. All email folders and email returned (thank god).

The lighting Calendar now only shows events from one of five I had enabled with the others all saying "The provider for this calendar could not be found. This often happens if you have disabled or uninstalled certain addons.

The location shows the URL (e.g., googleapi://...) and an email address, but the Enable This Calendar check box is greyed out.

All I did was the forced-to-update reinstall of Thunderbird.

Any thoughts?

Thanks.

Asked by AutoMall 1 year ago

Answered by AutoMall 1 year ago

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Thunderbird 78 Import from Windows Live Mail

Hi; Have Thunderbird v78.0.1 (32bit). Tried importing items, (EML format), from Windows Live Mail v2011 Build 15.4. Used Thunderbird's built in Import Tool. Kept gettin… (read more)

Hi;

Have Thunderbird v78.0.1 (32bit). Tried importing items, (EML format), from Windows Live Mail v2011 Build 15.4.

Used Thunderbird's built in Import Tool. Kept getting: "Can't find other e-mail programs" even though Live Mail is still installed.

Downloaded importexporttools_ng-4.1.0-tb.xpi AND importexporttools-3.3.2-sm+tb(1).xpi. Both show "Not for v78.0.1".

Would someone kindly point me in the right direction so that I can Import Windows Live Mail Accounts & E-Mails into Thunderbird v78.0.1 (32bit)?

Thank You.

Andy

Asked by Andy118 1 year ago

Answered by sfhowes 1 year ago

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After updating Mozilla Thunderbird to version 78

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what … (read more)

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what exactly should be fixed on the server if everything works on the previous version

Asked by mashonskiy 1 year ago

Answered by svlad2009 1 year ago

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Thunderbird very very slow

Suddenly, Thunderbird 78.9.0 (64-bit) Win10 is very very slow I don't want to reinstall and have to redo all my settings - anything I can do for this? All else works OK … (read more)

Suddenly, Thunderbird 78.9.0 (64-bit) Win10 is very very slow

I don't want to reinstall and have to redo all my settings - anything I can do for this?

All else works OK on the PC, Thunderbird was OK before.

Any way to back up my settings so I don't have to do all that again?


Thank you

Asked by t8769 1 year ago

Answered by t8769 1 year ago