Thunderbird Support Forum

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14

When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated.

Same results running in Safe Mode.

Any ideas?

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

On 30 May, you may lose access to apps that are using less secure sign-in technology

To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly about 3 or 4 days ago and only affects the MacBook, not any other device (I have an iMac and two iPads). I have gone through the instructions in Thunderbird's support pages and those in Mozilla with no success.

How do I fix this please? Would the easiest way be to simply delete the account xxxxxxx.gmail.com from Thunderbird on my MacBook and re-instate it by adding it back in?

All the setting for IMAP and SMTP are correct and the username/password is identical on all my devices.

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared.

An error message was displayed after updating to the new version. Thunderbird restart chashed and I started the program again, just to noticed that the messages were not anymore in the folders.

How can I recover my messages?

Andy

Hi, I want to use Windows Task Scheduler to send command line emails via Thunderbird.

I have found only: thunderbird -compose "attachment='C:\first.txt,C:\second.txt'"

This works. But I also want to include email to, subject, text body and send.

I have tried options like Blat. Blat works but not with gmail.com as they block it. So with Thunderbird installed locally I may be able to work around the new gmail restrictions.

Many thanks.

Starting on June 1, when I tried to use Thunderbird, I have to log into my Gmail account. I enter my email address and password and the next screen states: "Sign in with Google", which I do. The last screen in the process is "Mozilla Thunderbird Email wants to access your Google Account". I click on Allow and then the following message appears: "Authentication failure while connecting to server imap.google.com"

When I go back to Thunderbird and click on "Get Messages", I am put back into the Login loop, including 2- Step Verification..

I've used Troubleshoot Mode, I've cleared the startup cache, but neither has resolved the problem.

More Troubleshooting Information

Application Basics Name Thunderbird Version 91.10.0 Build ID 20220525135609 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\D78BF5DD33499EC2 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Firefox/91.0 Thunderbird/91.10.0 OS Windows_NT 10.0 19044 Application Binary C:\Program Files\Mozilla Thunderbird\thunderbird.exe Profile Folder C:\0-TBird\Profiles\jsxynuvz.default (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by default Remote Processes 3 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Telemetry Data about:telemetry Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account1 [user name]@hotmail.com (pop3) pop3.live.com:995 SSL/TLS Normal password Wes <[user name]@hotmail.com> smtp.live.com:587 STARTTLS Normal password true account2 Local Folders (none) Local Folders None Normal password account4 [user name]@gmail.com (imap) imap.gmail.com:993 SSL/TLS OAuth2 "[my name]" <[user name]@gmail.com> smtp.googlemail.com:465 SSL/TLS OAuth2 true

I can use account1 - [user name]@hotmail.com (download, read, delete, messages), but I no access to account4 - [user name]@gmail.com. I have no idea what account2 - Local Folders relates to.

On June 2 during a 2-1/2 hour unproductive session with a good computer technician I've been using for probably 10 years, Security Alerts were sent to account1 - [user name]@hotmail.com (as set up as a security step in Gmail): "2-Step Verification turned on", "App password created to sign in to your account", "App password used to sign in was removed", etc.

I have personally spent over 8 hours over the past 3 days exploring solutions suggested to other users with a similar problem but nothing has helped.

I have checked for stored passwords; there are none.

Please let me know if you need more information.

Thank you very much for you help! I will save whatever is left of my sanity!

A few days ago I got error message from Thunderbird: "Sending of password for user crangard65@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted.

Later the same day, after shutting down PC, got into Thunderbird without any problem. Has been OK for a few days then yesterday the same error appeared. I have no problem accessing my gmail directly via Firefox using my usual username and password.

Any suggestions?

Operating system is Linux 4.15.0-163-generic and Thunderbird version is 78.14.0, Build ID 20210901192859

Thank you.

Gmail refuses to allow Thunderbird to connect as it is "less secure" app. I used to have access using a "app password" but now even that does not work. Microsoft will be doing something similar this fall. So ThunderBird will not be able to work with Microsoft or Google mail servers. I installed OWL as a temporary work around, but I have multiple email accounts on several domains, and "ModernAuth" seems to use a web access and cookies, which means only ONE email address per domain can be used. What is the work around?

I'm migrating to a new computer and from Windows 10 to W11. I have successfully exported/imported the contacts using the export tool, but cannot figure out how to ex/im the calendar. I am using a SanDisk drive to move the files. Both systems have TBird 102.1.2 (64-bit).

Please give step-by-step instructions to do the calendar (only) ex/im. I do not use the Mail feature.

My mom's version of Thunderbird is crashing a lot on exit. She's running the latest version of Linux Mint as OS. What is going on with this crash and how can we prevent it?

AdapterDeviceID: 0x0106 AdapterDriverVendor: mesa/crocus AdapterDriverVersion: 22.0.5.0 AdapterVendorID: 0x8086 Add-ons: google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2,langpack-en-GB%40thunderbird.mozilla.org:91.0buildid20220628000715,langpack-en-CA%40thunderbird.mozilla.org:91.0buildid20220628000715 AvailablePageFile: 56758272 AvailablePhysicalMemory: 121081856 AvailableSwapMemory: 4186173440 AvailableVirtualMemory: 1174671360 BuildID: 20220628000715 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1661903862 DOMIPCEnabled: 1 DesktopEnvironment: mate FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1659837862 IsWayland: 0 MozCrashReason: MOZ_CRASH(Shutdown hanging after all known phases and workers finished.) Notes: Linux Mint 21FP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP- libGL.so.1? libGL.so.1+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 17313 ShutdownProgress: xpcom-shutdown StartupCrash: 0 StartupTime: 1661900719 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20220628000715","version":"91.11.0","vendor":null,"displayVersion":"91.11.0","platformVersion":"91.11.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3820,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"5.15.0-46-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"Mesa Intel(R) HD Graphics 2000 (SNB GT1)","vendorID":"0x8086","deviceID":"0x0106","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/crocus","driverVersion":"22.0.5.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"broken"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":0,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TelemetrySessionId: 005b2f8d-19e8-4128-baf4-545bddbf06e6 ThreadIdNameMapping: 4740:"IPC I/O Parent",4748:"JS Watchdog",4750:"TaskController Thread #1",4749:"TaskController Thread #0",4762:"GLXVsyncThread",4766:"WRWorker#0",4768:"WRWorkerLP#0",4767:"WRWorker#1",4769:"WRWorkerLP#1",4814:"Breakpad Server",8745:"IMAP",8747:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 8192700416 TotalPhysicalMemory: 4005740544 URL: about:blank UptimeTS: 3143.70473289 Version: 91.11.0 useragent_locale: en-US

My inbox has disappeared withe the latest update. Replaced by instructions for setting up my account. Having connected to the existing configuration, next instruction is to click on 'create account' - but there is no such box on my screen

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now the default.

After View/Sort by/Unthreaded then propagating that by "apply current view to all folders." All folders do in fact sort by unthreaded. But if I create a new subfolder it defaults to sort by threaded. Please, is there anyway to entirely disable Threading?

I've created a global Inbox for all my E-Mails Accounts. Normaly this Inbox should include all E-Mails. But there is no E-Mail shown at this point. What can i do to fix this issue. As workaround: I have to click on each Inbox to get the E-Mails of these Accounts.

TB 102.6.1 (64-Bit), macOS, DE locale

TB macOS with GUI on extras "Filter" edit lacks scrollbar in sub-window thus making amending / editing of filters almost impossible on the macOS GUI of TB. This mishap was introduced in TB 102.6.x only recently, I presume.

Please consider correct and fix asap.

Question: How to reasonably edit the textual config file for TB filters in cases like this?

I think at some point I was able to send a private message. Or maybe it was just a reply to a private message that was sent to me. I remember something about clicking on a person's picture.

Thanks is advance for yoiur help. SweetTasha

با نصب اپلیکیشن ارسالی چه امکاناتی به گوشی همراهم افزوده شده و چگونه می توانم ترجمه گر یا ترانسلیت را زودتر به کار بیندازم تا دیگر نیازی به پرسش های پی در پی از شما نباشد . لطفا پاسخ مرا به فارسی ارسال کنید متشکرم

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.