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Thunderbird 91.4.1 authentication problems with gmail accounts

Yesterday, Thunderbird was automatically updated to 91.4.1 on my Windows 10 laptop. Now my gmail accounts fail to authorize. When I start Thunderbird, a splash screen app… (read more)

Yesterday, Thunderbird was automatically updated to 91.4.1 on my Windows 10 laptop. Now my gmail accounts fail to authorize. When I start Thunderbird, a splash screen appears "Secure connection failed". The title bar on the splash screen says "Enter credentials for xxxxx@gmail.com on imap.gmail.com" (xxxxx represents my username). There is nowhere to enter credentials as far as I can see. I know for sure that the password I used was correct as I just signed in to gmail using a browser. Please help!

Asked by dhayter54 1 week ago

Last reply by dhayter54 1 hour ago

Default action "Edit draft message"

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuiti… (read more)

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuitive and just wrong. A default should NEVER be an action that commits to an irreversable behavior path. Please fix.

This extremely bad design "feature" has apparently been around quite a while and generates exactly the problems returned by a search here on "delete attachments Thunderbird." I first noticed the behavior just about the time GMail introduced two-factor authentication. Maybe no connection there, but ...

Asked by c.roy.taylor 5 days ago

Last reply by c.roy.taylor 11 hours ago

Thunderbird Global search misses emails found by local folder search

This has gone on for years, before I stopped the constant updating and broken addons at version 52.9.1. Has it been fixed since? Issue: My emails are in POP3, downloaded… (read more)

This has gone on for years, before I stopped the constant updating and broken addons at version 52.9.1. Has it been fixed since?

Issue: My emails are in POP3, downloaded from several accounts. All emails are filtered into subfolders of local folders. I have a unified inbox etc. And unread emails folder. Right click search of local folders for a unique email address found 20 emails in 2 different folders. 6 recent emails which may have been moved by message filters into Folder "A", a week ago. 14 older emails which had probably been moved by filter, manually or by nostalgy into folder "B", 6 months ago Global search found 6 emails. In the search page under heading "folder" there was 1 folder listed, inbox. NONE of the messages were in inbox. "open email as list" tab completely empty. Unread emails disappear from my unread folder and it gets progressively worse, with more and more emails/folders missing, until I have to redo it every couple of months.

Remedies - peppered all over the net - failed: -delete global...sqlite (repeatedly) -delete panacea.dat (repeatedly) -delete all *.msf files while TB closed. (repeatedly) -compact all folders both globally (repeatedly) and individually -repair every single one of my 900 folders individually (there should be a toolbar button for this, like compact button) -repaired folders A and B -compacted folders A and B -checked "include in global search results" in Properties - it was already ticked in folders A and B (but in 1 or 2 random folders I have noticed in the past it is not ticked - is there a way to globally check this box in all folders?)

What made the emails appear in global search: 1 email appeared in the search after I clicked on it in the containing folder. But not the other emails in that folder. After I changed a message filter and ran it on folder A, then manually dragged the 6 recent emails to folder B, moved a message out of B with Nostalgy, renamed 2 with Header Tools Lite, tagged a couple and deleted 1, most messages (now in folder B) appeared in a global search. But 1 IMPORTANT message in folder B still did not appear. Nothing would make it appear. NOT RENAMING, NOT CHANGING TAGS. NOT REPAIRING OR COMPACTING FOLDER. The email is viewing in the preview pane. The attachment can be extracted and opens in excel. At some later point it appeared.

After all these years I would have thought that probably the most important function of an email program - finding emails - would have been troubleshooted and fixed, or at least effective fixes made available.

Is there any other way to 1. stop this constant disappearing of emails from global search? 2. fix the missing results other than renaming, moving, and or re-filtering every single folder and email? Or has the whole problem been resolved in any update?

It's a bit tragic for an email program. How many others have silently battled with this, or been totally unaware of it until they have got into serious trouble - as I have?

If there is no solution I will sadly leave Thunderbird. And I will not return to an organisation which is dishonest enough to represent to people that its program actually works when it does not.

Asked by Piecevcake 3 weeks ago

Last reply by Piecevcake 1 day ago

sending message dialog does not disappear and sent copies not saving... sometimes

Hi, Windoze 10, TB 91.4.1; Anti-virus excluded from scanning my profiles Testing with a brand new install and brand new profile, no add-ons installed. When sending a mess… (read more)

Hi,

Windoze 10, TB 91.4.1; Anti-virus excluded from scanning my profiles

Testing with a brand new install and brand new profile, no add-ons installed. When sending a message, the "Sending Message..." dialog displays, the message is sent by the server, the address is added to the Collected Addresses book, but the message copy is not added to the sent folder. Same problem recurs with either office365 or gmail accounts (both set to POP with Oauth2), and regardless of whether message copy is saved in Sent folder for the account or Sent folder in Local Folders. Pressing cancel, which reactivates the compose window and then immediately pressing send again works as expected: message sends (a second time), address collected (if it was deleted from the address book), and copy is saved correctly to whatever sent folder is selected. Disabling "Place a copy in..." entirely removes the problem.

Any ideas on how to resolve this, as I do want sent copies stored?

Thanks

Asked by rustyconc 1 week ago

Last reply by rustyconc 1 day ago

In thunderbird, a message "There is not enough free memory to print"

In thunderbird, a message "There is not enough free memory to print" when we try to print an attachment. We can print other attachments of the same size, 135 kb, but not … (read more)

In thunderbird, a message "There is not enough free memory to print" when we try to print an attachment. We can print other attachments of the same size, 135 kb, but not this particular one. If we download it and print it, it will print. but not if it opened in Thunderbird.

Asked by vhemard 1 month ago

Last reply by Matt 2 days ago

I cannot get to INBOX. Currently Thunderbird is stuck on "Sent Mail" box. Underneath it is "Get Messages" but clicking on it does not bring up INBOX..Please Help!

Please tell me how to recover Inbox. Have used Thunderbird on other computers and never had this problem. Thunderbird is a couple months new to this NEW computer. Even t… (read more)

Please tell me how to recover Inbox. Have used Thunderbird on other computers and never had this problem. Thunderbird is a couple months new to this NEW computer.

Even though I cannot access the Inbox on this computer, please send to ... @charter.net. That will come in to a second computer.

the email for this computer is ... @gmail.com


edited emails from public and search/spam bots view on this community forum. nobody here does support by email and you should get email notification upon replies in thread.

Asked by marthand 1 week ago

Last reply by AgnesRM 3 days ago

  • Archived

ADD SECURITY EXCEPTION STOPPING ME FROM RECEIVING EMAILS

I keep getting a ADD SECURITY EXCEPTION error message, stating WRONG SITE THE CERTIFICATE BELONGS TO A DIFFERENT SITE WHICH COULD MEAN THAT SOMEONE IS TRYING TO IMPERSONA… (read more)

I keep getting a ADD SECURITY EXCEPTION error message, stating WRONG SITE THE CERTIFICATE BELONGS TO A DIFFERENT SITE WHICH COULD MEAN THAT SOMEONE IS TRYING TO IMPERSONATE THIS SITE.

This is preventing me from receiving my emails.

HELPPPPPPPP

Asked by flcla1 6 months ago

Last reply by tomw1 5 days ago

  • Solved

Closed email tabs, all reopen when Thunderbird is restarted after a shut down

For the past couple of weeks Thunderbird has exhibeted some unwanted behavior. #2 I often shut down T'bird with multiple emails, each in their own tab. Recently, I seem t… (read more)

For the past couple of weeks Thunderbird has exhibeted some unwanted behavior. #2 I often shut down T'bird with multiple emails, each in their own tab. Recently, I seem to have accumulated multiple open email tabs. I have gone back through the open tabs and closed them (there have gotten to be quite a few, and it is a fair investment of time to get them all closed). I am not deleting them, just closing the tab each is on. Then I close Thunderbird. Next time I open Thunderbird, be it a few minutes, a few hours, or the next day or so, all the emails I closed are once again opened upon startup. This is making a huge number of tabs be open, and I am unable to make them stay closed. I am not deleting them, just closing the tab each is on. Why is this occuring (started a couple weeks ago, maybe around the same time Firefox auto-updated to v92 or 93, can't recall which.

Asked by buzzb3 2 months ago

Answered by sfhowes 2 months ago

Frequent Crashes opening a large email 15-20 mb and viewing in rapid succession various emails. No AV software. Partly related to notifications?

We've been using thunderbird for more than 20 years now at work. It has proven itself reliable and production ready. I am sorry to say in the last 5 years or so every up… (read more)

We've been using thunderbird for more than 20 years now at work. It has proven itself reliable and production ready. I am sorry to say in the last 5 years or so every update has been worse than the previous one becoming the least reliable piece of software ever. Constant crashing ie 8-10 times a day, lack of smtp communication with the servers, and other constant issues basically make this unusable.

PLEASE forget about aesthetics and concentrate on reliability.

Asked by nchrysanthou 2 months ago

Last reply by Wayne Mery 1 week ago

How to back up local folders in Thunderbird?

I'm looking for the easiest way to back up my local Thunderbird folders. From what I've read, the would be to back up the entire contents of my current Profile folder, as… (read more)

I'm looking for the easiest way to back up my local Thunderbird folders. From what I've read, the would be to back up the entire contents of my current Profile folder, as designated in the Application Basics section of the Troubleshooting Information. I recently lost years of emails I had stored in my local folders, but had not properly backed up. I have 2 accounts set up in Thunderbird, would the Profile help me restore both accounts? Any further recommendations would be much appreciated. John Freeman

Asked by johnd_freeman 2 weeks ago

Last reply by sfhowes 1 week ago

  • Solved

Lost Folders and Email Files

I have been using Thunderbird for many years. And, I've created multiple Folders (with multiple levels drilling down) which I place emails that I want to save. A couple… (read more)

I have been using Thunderbird for many years. And, I've created multiple Folders (with multiple levels drilling down) which I place emails that I want to save. A couple of days ago, I left clicked holding an upper level folder, and dragged it to another folder. When I did that, Thunderbird showed a little circulating icon spinning until the process finished about a minute later. At the end of the process, a whole group of folders and emails disappeared.

When I explore the profile, under the folder "Mail", "pop.gmail.com", "_Companies.sbd", I can see folder names that correspond to the folders that disappeared. In those folders, I see files with the file extension "wdseml". Some folders don't have anything in them though.

My questions are:

(1) Can folders that disappeared be recovered where I can access them again in Thunderbird? And if so, how do I accomplish that? Is there an index file somewhere that can be audited and adjusted?

(2) If there is no easy way to recover those lost folders and emails, can I just remove the existing profile and replace it with a backed up profile I saved about one month ago. I would lose all the emails I had from that point to now. But, I would have all the original folders and emails up to that point.

Thank you for and help, direction or advice you can afford me, Chris

Asked by Chris 2 weeks ago

Answered by AgnesRM 2 weeks ago

How to change Thunderbird menu bar language from Chinese to English

I have set English as my default language, but the menu bar still displays the command in Chinese. Others shown and display are all in English, except the menu bar. Thank… (read more)

I have set English as my default language, but the menu bar still displays the command in Chinese. Others shown and display are all in English, except the menu bar. Thanks

Asked by sandy.ho 2 weeks ago

Last reply by Wayne Mery 2 weeks ago

Upgrading to newer version of Tbird from really old version - Problems - Multiple accounts

About 6 months I lost all of my email accounts physically because Profile Manager had upgraded thru time and it finally glitched with my old TB v.5. I was able to recove… (read more)

About 6 months I lost all of my email accounts physically because Profile Manager had upgraded thru time and it finally glitched with my old TB v.5. I was able to recover some of the accounts (from a previous profile backup) that just used a single profile (no matter which isp they were connected with. In profile mgr, I created 2 profiles, one named genealogy which contained 2 email accounts (not identity) called alaskalady and alaskanlady both of which had their own inbox, folders, etc. The second I called the profile websites and it also contained 2 email accounts called steesehighway and soar. I have abt 10 email addys from 2 different servers - gmail.com and steesehighway.org

I had got all the profiles working again thru the last few months, although I could still view the profiles in genealogy and websites, I could not receive email thru any of the 4 affected email accounts. I was trying to figure out how to separate those accounts into 4 different profiles. So a few days ago I updated to Tbird to latest version. I created a new folder to store the profiles. Then added a folder with the name of the profile. When I went to profile manager to Create the new profile and point it to the custom folder, it was successful, so I continued creating new profiles for each of the email accounts in the past were in single profiles. I opened up Tbird with each new profile and went thru account settings and prefernces. Note: I do not want any of my email stored on another server so I only use POP3 and have always used SSL/TSL. The gmail.com accounts work fine after copying my saved profile over, except that when in my inbox, the Local Folders show above, the Inbox, etc which is really awkward when you have a bunch of folders. NOTE: I copied and pasted from old profile to new profile with these and let them overwrite.

The accounts that are thru steesehighway.org I am having problems with. I can do same way as with gmail accounts, but none of the data shows up. I also have an extra folder called Chrome2 which contains some sub folders and some registry entries. Basically what I see in Inbox view on the left is profile name followed by inbox and trash, then Local Folders followed by trash and outbox. (opposite of what the position of the inbox was in that I described before) Basically what am seeing is the same as what I saw 6 months ago, when PM glitched and I lost all my profiles except 1 and it only contained 2 folders that had a tiny bit of info in them, I lost all the other data from that profile. My questions:

1. Do I only copy over the Mail folder and nothing else to the new profile? If not, can anyone tell me which folder and files (if there are any) that I copy over and let overwrite in the new profile?

2. I will start with the single account profiles now and get them working. Later, I will need help to separate the 2 profiles that each have 2 accounts. The genealogy one I need to save both accounts, but in the website one I only need to save the one account, but would like to save some of the folders from Soar and put them in the remaining account if that is possible.

I really appreciate any help you can give me. Sorry I am not as quick mentally or physically at 74 as I was several years back. I love Tbird and I have saved all my genealogy data I got email about 1994. I started with Netscape all those years ago and have stayed with Mozilla all these years. Thanks so much for your time and help!

Asked by alaskanduo 1 month ago

Last reply by alaskanduo 2 weeks ago

Thunderbird hangs/freezes with 'Not Responding'

fwiw, TB user since 1.5.0.7 and I haven't experienced this sort of lock-up that never abates. Have been using TB to manage 8 disparate email addresses. Been offline for… (read more)

fwiw, TB user since 1.5.0.7 and I haven't experienced this sort of lock-up that never abates.

Have been using TB to manage 8 disparate email addresses. Been offline for a couple of weeks; ...Thunderbird\Profiles\mjqpd8v8.default\cache2\index file is dated 20-Nov-2021 10:30

Currently running TB 91.3.2 (64-bit) off C:\ drive Win 10 20H2 (build 19042.1348). McAfee VirusScan 24.5 (build 24.5.111 via CenturyLink Security by McAfee which does not allow excluding folders, just *.exe files)

So far, I've tried:

  • starting in safe mode [thunderbird -safe-mode]
  • starting in offline mode [thunderbird -offline]
  • uninstalling / reinstalling
  • excluding thunderbird.exe from anti-virus

Thanks in advance.

Asked by Who Is...More Fool? 1 month ago

Last reply by Wayne Mery 3 weeks ago

Can Thunderbird be used in combination with the Windows 10 Voice Recgnition app?

I have been using Tbird for many years but am new to Windows 10 on a very up todate fast Dell laptop. Can I dictate to Tbird using the Windows 10 Voice Recognition app? … (read more)

I have been using Tbird for many years but am new to Windows 10 on a very up todate fast Dell laptop. Can I dictate to Tbird using the Windows 10 Voice Recognition app?

Asked by petecarr12214 3 weeks ago

Last reply by Matt 3 weeks ago

Strange error message received when attempting to send an email

Recently a strange error message has started appearing at the bottom right-hand corner of my screen when I attempt to send many (but not all) emails. It reads as follows:… (read more)

Recently a strange error message has started appearing at the bottom right-hand corner of my screen when I attempt to send many (but not all) emails. It reads as follows:

"Unable to connect to the IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialogue to reduce the number of cashed connections."

The outgoing email is usually not saved in my "Sent" folder either and I have to go through a complicated procedure of manually saving it to a folder I didn't even know existed which is called "Sent-[my email address]" and then transferring the saved email to wherever I want to store it.

What does this mean and what should I do about it and get Thunderbird working normally again?

Asked by larry106 1 month ago

Last reply by Toad-Hall 3 weeks ago