Showing questions tagged: Show all questions

Thunderbird and Charter/Spectrum

I have been using Thunderbird as my email client for many years with Charter/Spectrum. Recently I have hit a problem about sending mail and Spectrum support has not been … (read more)

I have been using Thunderbird as my email client for many years with Charter/Spectrum. Recently I have hit a problem about sending mail and Spectrum support has not been helpful ("We don't support 3rd party clients").

Basically I can no longer send outgoing email using Thunderbird on any of my Charter/Spectrum email accounts.

I have no problem receiving incoming email on any of these accounts.

Any assistance would be very much appreciated. . .I would rather not give up my Thunderbird email (I'd opt for a new internet provider instead).

Thanks!!

Asked by samccarver 5 days ago

Last reply by Kernel 4 days ago

TalkTalk

TalkTalk are updating their email process shortly, will Thunderbird cope? TalkTalks Email Values Sept 22 Incoming mail settings Values to use Incoming mail server mail.… (read more)

TalkTalk are updating their email process shortly, will Thunderbird cope?

TalkTalks Email Values Sept 22 Incoming mail settings Values to use Incoming mail server mail.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL Encryption method (for Windows/Mac Mail) SSL/TLS Server port (All devices if using IMAP) 993 Server port (All devices if using POP3) 995

Outgoing mail settings Values to use Outgoing mail server smtp.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL or TLS Encryption method (for Windows) STARTTLS Server port (All devices) 587

Asked by bob.mclean09 3 months ago

Last reply by philip.lou 4 days ago

  • Solved

How can I import Outlook 2013 PST file to TB v102?

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of importa… (read more)

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of important emails. I'm trying to get away from MS's Office - it's become too expensive.

I tried to use TB's tools>import>import from Outlook but I get an error message saying "no profile is found".

Can I do this within TB or do I need a 3rd party app? If so, is there a reliable one?

Thanks in advance.

Asked by blueboy714 1 week ago

Answered by sfhowes 1 week ago

Appdata Roaming for Thunderbird exceeds 35 gb

My wife's C; drive is nearly full, and part of the problem is the TB Roaming folder under AppData under Users. On my PC this folder is 16MB, but on my wife's is over 35GB… (read more)

My wife's C; drive is nearly full, and part of the problem is the TB Roaming folder under AppData under Users. On my PC this folder is 16MB, but on my wife's is over 35GB!

How can I reduce the size of this folder?

thanks,

Asked by tkaufman1 3 weeks ago

Last reply by Wayne Mery 1 week ago

Thunderbird - how to stop check account for new mails?

Hello, have the latest version of Thunderbird (102.5.0.) in Windows 11 Pro. I'm using 6 IMAP accounts there. I want to stop check mails automatically in one account, so I… (read more)

Hello, have the latest version of Thunderbird (102.5.0.) in Windows 11 Pro. I'm using 6 IMAP accounts there.

I want to stop check mails automatically in one account, so I unchecked: - Check for new messages at startup - Check for new messages every 10 minutes - Allow immediate server notifications when new messages arrive

Problem is thunderbird still checks for new mails of that account and shows me notifications. What is bad please?

Tried to clean install of thunderbird, didn't help it. Thank you

Asked by René 1 week ago

Last reply by sfhowes 1 week ago

Can't retrieve mail from Godaddy MS Workspace Outlook

I'm using release 102.2.2. My domain and email are hosted at GoDaddy (GD). After moving to a new house on Aug. 30, Thunderbird (TB for short) on my MS laptop can't conne… (read more)

I'm using release 102.2.2. My domain and email are hosted at GoDaddy (GD). After moving to a new house on Aug. 30, Thunderbird (TB for short) on my MS laptop can't connect to the account at GD. I use a pw manager and get the error [Enter your password for xxxxxxx.com on outlook.office365.com:"] Entering the pw stored in my password manager for other sites is working well, including this one at Mozilla. The stored login to GD email goes to my inbox on the GD Outlook server, so I assume the GD password works there but it doesn't for the account on TB. GD email imap/pop settings are in the attached image. What can I try next?

Asked by lovetb 2 months ago

Last reply by gp 2 weeks ago

Thunderbird 68 to current version on different computer

How do I copy all my file folders and subfolders (hierarchy with their messages) from an older version of thunderbird 68.4.1 to the newest version on the same MaciOS. Whe… (read more)

How do I copy all my file folders and subfolders (hierarchy with their messages) from an older version of thunderbird 68.4.1 to the newest version on the same MaciOS. When I’ve upgraded thunderbird (latest version on same machine 91.13.1) in the past I don’t see the storage heirarchy with corresponding data inside each folder or subfolder, which has led me to keep staying with the really old version. I’ve located the item (profile folder??) in the iOS Library that seems from its size to be the data in the hierarchy I’m used to. Can I just delete all other profiles in that library leaving the big one there and expect that the newer thunderbird version will use it? Afraid (Val)

Asked by peasev 3 weeks ago

Last reply by peasev 2 weeks ago

vcard keeps being added despite it not being enabled in my settings

Hi there, Thanks for your help... Vcard is not enabled in my settings (see screen shot) But whenever I send an email a blank card appears at the bottom. Is there some o… (read more)

Hi there,

Thanks for your help...

Vcard is not enabled in my settings (see screen shot) But whenever I send an email a blank card appears at the bottom. Is there some other setting i am missing?

Many thanks,

Holly

Asked by holly.windsor 2 weeks ago

Last reply by Toad-Hall 2 weeks ago

Locked out: TBird says user name Not Valid. BUT it is!

I've used TBird for years as my program for email. Monday, Oct. 24th, a window popped up, saying my "user name" was not valid. Another window said to "retry, change P… (read more)

I've used TBird for years as my program for email. Monday, Oct. 24th, a window popped up, saying my "user name" was not valid. Another window said to "retry, change Pword" BUT I can go to the Centurylink.net web site for email, sign in, using my user name, and 'old' password and get in. It seems that the problem is with TBird or Centurylink. Century link is in progress of selling to Brighthouse. Note: on their email site, I've lost a lot of emails, but it seems to work. At least, I can receive and send emails thru their site! I've checked my TBird account for SMPT settings. (another window that pops up saying "check smtp settings") They are correct for highermark@embarqmail.com. the default setting reads:" Outgoing server-smpt.embarqmail.com(default). I just want someone to enable me to use my user name so I use TBird (with all my emails and info)......or tell me what to do.....or fix the problem.

 I may have to eliminate TBird program and try to start over, with importing? IF so, how can I delete the TBird program? I'm using Win. 10. Settings? mjm

Asked by highermark 1 month ago

Last reply by Matt 3 weeks ago

  • Solved
  • Archived

Thunderbird crashes when clicking on link in email. SOLVED by turning off hardware acceleration

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14 When clicking on a link within an email, the system crashes and the monitor display displays jag… (read more)

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14

When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated.

Same results running in Safe Mode.

Any ideas?

Asked by gppixelworks 7 years ago

Answered by Matt 7 years ago

Moving Thunderbird version 6 to another computer running version 102 - Problems?

Hi! My boss currently is using Thunderbird version 6, yes 6 on an old laptop about to crash. New laptop has Thunderbird version 102. Anything special I need to do betwe… (read more)

Hi! My boss currently is using Thunderbird version 6, yes 6 on an old laptop about to crash. New laptop has Thunderbird version 102. Anything special I need to do between the versions so I don't lose the bosses 50K emails and folders? I can run them parallel if need for some time.

Thanks! Ron

Asked by rsanders1 1 month ago

Last reply by rsanders1 1 month ago

can not access thunderbird email on pc, but can on smart phone

Just yesterday, I tried to download my latest email with "get messages" on my PC but got a message saying "error with account stanmalette" and "Sending of username did no… (read more)

Just yesterday, I tried to download my latest email with "get messages" on my PC but got a message saying "error with account stanmalette" and "Sending of username did not succeed. Mail server pop.embarqmail.com responded: stanmalette is an invalid mailbox.Account name should be the fully qualified email address". I can still get my thunderbird email on my phone, but the PC seems locked as of 10/24/22. Should I set up the account again, or download Thunderbird again, and should I be pop or imap? I have been using Thunderbird for many years and this was unexpected and confusing. Stan

Asked by stanmalette 1 month ago

Last reply by sfhowes 1 month ago

Cannot move/copy files from an IMAP mail account to an local account folder

Hi! I have a lot of IMAP mail account and want to store all relevant mails in an lokal account stored on an local folder. So I created an new local account and selected i… (read more)

Hi! I have a lot of IMAP mail account and want to store all relevant mails in an lokal account stored on an local folder. So I created an new local account and selected in the account settings at the option Message Store Type "File per folder (mbox) to store each folder in an separate folder an the local file system.

The Account Name: RS_Mailablage_Zentral Local Directory .....\RS-Mailablage_Zentral


Now I want to move/copy some mails from the IMAP-account to the new local account in an new created folder. But it doesn´t work either by drag & drop nor by using the the option "Move to" in the Message-menu. It doesn´t work in the troubleshoot mode.

In the local directory I found all the created folders from TB as directory foldername, as directory foldername.sbd and as file foldername.msf. You can find some screenshots at the uploaded pictures.

Please can you help me to find a solution.

I use TB version 91.13.0 (64-bit) on Windows 10 Home version 21H2

Asked by kdt71 1 month ago

Last reply by Toad-Hall 1 month ago

I totally screwed up my Thunderbird

THIS IS A VERY SERIOUS PROBLEM Dear Sirs, I have been a satisfied Thunderbird user for more than ten years, I have made a large one-time donation and I also make a monthl… (read more)

THIS IS A VERY SERIOUS PROBLEM

Dear Sirs,

I have been a satisfied Thunderbird user for more than ten years, I have made a large one-time donation and I also make a monthly donation.

Since I had my hip replaced ten days ago it is difficult for me to get to my office upstairs so yesterday I wanted to transfer some accounts to my notebook that I otherwise use in Thunderbird on my stationary work computer.

On some website I read instructions for copying a "profile" from a desktop computer (Windows 7 Pro 32 bit) to a laptop (Windows 10 Pro 64 bit). I don't know what I did wrong: all the desired accounts (four of them) appeared on the laptop but they all ask for passwords all the time and don't save or remember them.

Out of sheer stupidity I also updated the stationary computer to version 102.3.3 and also updated the version of the Mozilla browser. The end result is that now even on a stationary computer Thunderbird asks for passwords all the time and does not save them.

I also tested the transfer while entering passwords a few dozen times and somehow managed to forward one email from the archive on two accounts.

Today I tried to install an old version of Thunderbird (38 and/or 52) on a desktop computer from your website but it downloads version 102 every time.

We have our own e-mail server in the company and my colleague reset my password (just in case) and I entered the new/temporary password in the mail on my mobile phone (Blackberry) which after the change normally receives and sends e-mails. Blackberry of course worked normally all the time even with the old password.

PLEASE - PLEASE let me know the solution because I really do NOT WANT to use any other email app.

Best regards,

                            Janez

Asked by Primc 1 month ago

Last reply by david 1 month ago

Delivery Status Notification Does Not Work

Delivery Status Notification Does Not Work!!! and hasn't for about a year~! I have the latest version of Thunderbird, Ver 103.3.2 (64 bit) ! I am wondering if there if… (read more)

Delivery Status Notification Does Not Work!!! and hasn't for about a year~! I have the latest version of Thunderbird, Ver 103.3.2 (64 bit) ! I am wondering if there if it's my Breezeline email server or is there an issue within my About:Config properties?

Asked by Fiddlah 1 month ago

Last reply by david 1 month ago

Assistance with importing additional email folders/configuring an IMAP account

I am currently in the process of importing my emails to Thunderbird. I am unable to configure an account on Thunderbird via the IMAP method despite the correct SSL inform… (read more)

I am currently in the process of importing my emails to Thunderbird. I am unable to configure an account on Thunderbird via the IMAP method despite the correct SSL information being put in, I am constantly met with 'Unable to log in at server' (POP configuration was successful but I am only able to view the emails from my inbox, and can't view my other folders). Please may you advise further on this? Thank you.

Asked by daisiesprimroses 1 month ago

Last reply by daisiesprimroses 1 month ago