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Gmail connection down

Thunderbird’s connection to one of my gmail accounts failed today. I removed the account and then tried to add it again to Thunderbird. When logging in using a Google g… (read more)

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Asked by liviniffley 1 year ago

Answered by liviniffley 1 year ago

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Singnatures in Thunderbird

Hi, I have several issues regarding signatures - 1) how do i make a signature consisting of some text as well as an image - i have created my signature in a new email, … (read more)

Hi, I have several issues regarding signatures -

1) how do i make a signature consisting of some text as well as an image - i have created my signature in a new email, saved it as a HTML file and used it as a file for my signature..

2) but when i create a new email - it shows for like a 1 second and then disappears.. doesnt appear in replies or forwards..

3) i tried to instead just use an image as a signature.. again just shows up for 1 second in replies and forwards and disappears..

have set all settings as instructed in the various answers in the forums..

Please assist. Thanks

Asked by Milind Majithia 1 year ago

Last reply by Toad-Hall 1 year ago

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top toolbar

Yesterday I tried the 115 (Supernova) and I was disappointed because of the toolbar on top of the TB window: I think that you should let the user choose where put any too… (read more)

Yesterday I tried the 115 (Supernova) and I was disappointed because of the toolbar on top of the TB window: I think that you should let the user choose where put any toolbar, and I didn't find the way to move in its "classical" place (not at top but below the menu). There is a way to do it? And if not, please consider to give it as soon as possible.

Asked by pc linux casa 1 year ago

Answered by Toad-Hall 1 year ago

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Export Thunderbird v.115 Contacts to excel file

I am using TBird v115.10.1 and I need to be able to EXPORT my contacts to an Excel .CSV file. My version of TBird does not offer any customisation of the Export functio… (read more)

I am using TBird v115.10.1 and I need to be able to EXPORT my contacts to an Excel .CSV file. My version of TBird does not offer any customisation of the Export function.

Asked by shane49 9 months ago

Last reply by henmonts 8 months ago

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How to display embedded images that are sent as attachments?

Hello all, I'm trying to make embedded images that are sent as attachments display by default. I tried adding "moz-nullpricipal:*" as an exception but doesn't work. How … (read more)

Hello all,

I'm trying to make embedded images that are sent as attachments display by default. I tried adding "moz-nullpricipal:*" as an exception but doesn't work. How else can I do?

H

Asked by Hartman Tam 1 year ago

Last reply by Hartman Tam 1 year ago

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Where are Thunderbird emails stored? On my computer or in the gmail cloud

Where are by Thunderbird gmails stored? I am running two email server programs right now (Outlook and Thunderbird). Outlook stores gmail in the cloud and there are thousa… (read more)

Where are by Thunderbird gmails stored? I am running two email server programs right now (Outlook and Thunderbird). Outlook stores gmail in the cloud and there are thousands of them, Naturally I do not want TBird to store all emails on my hard drive but I am told they are on my hard drive. If so this will eat up ALL my disc space. Where does TBird store my emails? If on my drive then how to I control how many are saved there and what will saved in the gmail cloud?

Asked by JPM g 8 months ago

Last reply by Matt 8 months ago

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How to: Whitelist Email Domain

This has probably already been asked, but I can't find anything related to it. Ebay sends email from members that looks like "randomxyz@members.ebay.com". I would like to… (read more)

This has probably already been asked, but I can't find anything related to it. Ebay sends email from members that looks like "randomxyz@members.ebay.com". I would like to add the domain "members.email.com" so email from ANY member will be whitelisted and have remote content displayed. If this is possible, how do I set it up? Thanks in advance.

Asked by pwrgreg007 11 months ago

Last reply by Matt 7 months ago

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[solved] How can I change the subject prefix (Re:, Fwd:, etc.) ?

How can I change the subject prefix (Re:, Fwd:, etc.) ? I would prefer "RE:" to "Re:" for my outgoing mails. "mailnews.localizedRe" handles recognition of incoming s… (read more)

How can I change the subject prefix (Re:, Fwd:, etc.) ? I would prefer "RE:" to "Re:" for my outgoing mails. "mailnews.localizedRe" handles recognition of incoming subject prefixes, but I found no pref for my outgoing mails. Thank you!

Asked by welcome 6 months ago

Answered by sfhowes 6 months ago

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Colorizing events

For years I have used the extension 'Calendar Tweaks' because it colorizes the entire event in the calendar. This extension is no longer compatible with versions of Thun… (read more)

For years I have used the extension 'Calendar Tweaks' because it colorizes the entire event in the calendar. This extension is no longer compatible with versions of Thunderbird after 74 so I have stop updation after Version 69. However in resolving problems with authorization I needed to update to the current Version of Thunderbird so my events in the calendar now just show the category color at the edge of the box instead of the entire box. Is there a way in Thunderbird to colorize the entire event box or another extension that does this.

Asked by duhnel 5 months ago

Answered by sfhowes 5 months ago

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Should I delete my cox mail?

Our Thunderbird is set up with 2 email accounts - Gmail & Cox cable. Actually 3 as my wife also uses TB for her Cox emails. Cox is moving over to Yahoo. Not a fan of … (read more)

Our Thunderbird is set up with 2 email accounts - Gmail & Cox cable. Actually 3 as my wife also uses TB for her Cox emails. Cox is moving over to Yahoo. Not a fan of Yahoo. Eventually I will either set up another Gmail account (cox was for subscriptions or when a business needs an email address) and my has a Gmail already, but she does not use TB for that as for her Cox is her main email.

So can I delete our Cox emails thru Cox web email site without losing our emails currently in TB? And will that mess things up as TB sends and receives email from cox cable?

Any tips and suggestions much appreciated.

Asked by sethm 11 months ago

Answered by david 11 months ago

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View multiple accounts/inboxes at the same time (similar to Apple Mail)

Hello! How can I highlight and view my multiple inboxes at the same time? I am coming over from Apple Mail, and I have multiple email accounts; Personal, personal work, b… (read more)

Hello! How can I highlight and view my multiple inboxes at the same time? I am coming over from Apple Mail, and I have multiple email accounts; Personal, personal work, bills and utilities, junk mail, etc. In Apple Mail, I would hold command or shift, and could highlight a couple of email inbox accounts and see all the emails together. I can not seem to find the key combination in Thunderbird. I would love to ditch Apple's eco system, but that one feature I'm still puzzled with on how to do it. The individual email accounts are setup in Thunderbird, that part is good. Just can't view them at the same time. Thank you so very much!

Asked by TnJ's Firefox 1 year ago

Last reply by sfhowes 1 year ago

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setting up email

I just got a new computer running windows 11 pro. I downloaded Thunderbird, which I used on my old computer(windows 11), and followed the steps to set up my email. I kn… (read more)

I just got a new computer running windows 11 pro. I downloaded Thunderbird, which I used on my old computer(windows 11), and followed the steps to set up my email. I know my email address and password are correct as well as the server settings and I keep getting the following error "Unable to log in at server. Probably wrong configuration, username or password". My email is .verizon.net which is handled by AOL. My husband also uses Thunderbird and verizon email and I checked the configuration against his computer and everything matches. I was able to get my gmail account added so it must be something with aol or windows 11 pro. Any help is appreciated.

Asked by christinejohnson2 5 months ago

Answered by sfhowes 5 months ago

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Unable to set up an Outlook account on Thunderbird 115.12.0 (64-bit)

I am trying to setup an Outlook account on Thunderbird and I get an error: "Unable to log in at server. Probably wrong configuration, username or password." I have an exi… (read more)

I am trying to setup an Outlook account on Thunderbird and I get an error: "Unable to log in at server. Probably wrong configuration, username or password." I have an existing Outlook account which I am able to use on the Outlook app on Windows, the Android app and the web version on outlook.live.com I wish to have an e-mail client on my Linux Mint machine from which I can access my Outlook e-mails. To do so, I went to the 'Account Setup' page on Thunderbird and used these to set up my account: Your Full Name: <My Name> Email address: <email-id>@outlook.com Password: <My Microsoft password which I use to sign in to Outlook> Under Manual configuration: INCOMING SERVER Protocol: IMAP Hostname: outlook.office365.com Port: 993 Connection Security: SSL/TLS Authentication method: OAuth2 Username: <email-id>@outlook.com OUTGOING SERVER Hostname: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: OAuth2 Username: <email-id>@outlook.com

I am sure that the password I am using is indeed the correct password. I still get an error as shown in the screenshot on the Account Setup tab. How do I resolve this issue? Thanks a lot!

Asked by kaddy 7 months ago

Last reply by kaddy 7 months ago

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Thunderbird stops the Microsoft Windows key from working

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. H… (read more)

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. How can I get the Windows key to work normally without closing down and exiting Thunderbird?

Asked by JohnP 1 year ago

Answered by JohnP 1 year ago

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Problems trying to un-ignore a thread

Hello! I accidentally hit 'K' with a thread selected, and so got a message at the bottom of the screen saying that replies to the thread will not be shown. This is the … (read more)

Hello! I accidentally hit 'K' with a thread selected, and so got a message at the bottom of the screen saying that replies to the thread will not be shown. This is the same situation as in the now-archived question [[Accidentally pressed "K" on an email - can no longer find it|https://support.mozilla.org/bm/questions/1380096]].

I'm now writing because I *was* able to select the option to display ignored threads described in the reply to the question above – so that I can, at least, now see the thread that I accidentally ignored without meaning to. But I'd like to actually fix the problem and un-ignore it.

I've read the support article on Ignoring Threads, but what that article describes – namely applying 'Ignore' to the same thread so that it toggles off to unignore the thread – isn't working. I also tried quitting Thunderbird entirely after doing that and then reopening it, but I can still only see the thread if 'view' is set to still display ignored threads; when I remove that view instruction, the thread disappears again.

Does anyone know if there's something else I should try? Or is this maybe a bug in Thunderbird that needs to be fixed? Thanks so much in advance!

Asked by linegrandfather 1 year ago

Last reply by msohnius 1 year ago

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Some folders (e.g. '[Gmail]/All Mail on xxxxxx@gmail.com') cannot be compacted because there is not enough free disk space. Please delete some files and try again.

I get a message like this every time I start Thunderbird. The topic came up last year but the conclusion was along the lines of "...this problem will be fixed in version… (read more)

I get a message like this every time I start Thunderbird. The topic came up last year but the conclusion was along the lines of "...this problem will be fixed in version 128" but it was never clear whether or not the User followed Mozilla's support replies or what they had to do to clear the email message from Thunderbird. .....Well I'm running version 128.1.1esr and the problem still exists.

My questions:

1. What is Thunderbird trying to do? Compact individual email files? Compae from ct the whole Thunderbird Profiles folder?

2. Is the problem the size of the Profiles folder or the overall size of the hard drive the Profiles folder resides on? What is the Hard/solidstate drive is the maximum?

3. Is the problem related to the amount of Free Space left on the Hard/solidstate drive or is the issue the number of individual files?

4. Is the issue related to the number of Thunderbird files and/or folders OR is it related to the total number of files and/or folders on the hard drive?

5. Is there a limit to the number of sub-folder levels that Thunderbird can navigate?

Thank you.

Tom

Tom O'Brien TOBrienArchitect@gmail.com

Asked by TOBrienArchitect 4 months ago

Answered by david 4 months ago

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In Vertical View, I Can't Reduce rhe Width of he Folder Contents Column

I'd like to suppress displaying message Subject in the folder contents pane. (I'm in vertical view and would like the message contents pane to be wider. To accomplish tha… (read more)

I'd like to suppress displaying message Subject in the folder contents pane. (I'm in vertical view and would like the message contents pane to be wider. To accomplish that I'm willing to sacrifice listing the Subject in the folder contents pane. Tbird doesn't list that as a column I can select or deselect. Any ideas?

The real goal is to make the folder contents pane narrower. But it seems to not allow me to make it any narower than it is. A9(I can widen it, but that doesn't help. Is there any any to change the minimum width Thunderbird has set for that pane?

Asked by BillTreloar 1 year ago

Last reply by Dave Siegler 1 year ago