Showing questions tagged: Show all questions

Quota IMAP

Hi guys, on my thunderbird postal home page, in the lower right corner, is appeared a red signal about the IMAP storage space. It looks at 97% !!! I've tried to move seve… (read more)

Hi guys, on my thunderbird postal home page, in the lower right corner, is appeared a red signal about the IMAP storage space. It looks at 97% !!! I've tried to move several messages ( some years) storing them in a Local folders, but I haven't had any reduction in the percentage. What i can do !!!??? Thanks for your help

Asked by studiolegaleavvserafini 1 month ago

Last reply by christ1 1 month ago

thunderbird e gmail configurazione

ciao a tutti, da qualche giorno la gmail gestita con thunderbird ha smesso di funzionare. io ho windows 7. credo sia un problema di qualche aggiornamento. da 2 giorni esc… (read more)

ciao a tutti, da qualche giorno la gmail gestita con thunderbird ha smesso di funzionare. io ho windows 7. credo sia un problema di qualche aggiornamento. da 2 giorni esce un messaggio che dice che è impossibile connettere imap.gmail.com e ha smesso di funzionare. ho già provato a modificare il file security.tls.version.min in thunderbird abbassando il valore di sicurezza nell'editor di configurazione di thunderbird, impostando valore da 3 a 1, come ho trovato in un forum. ma non funziona. qualcuno può aiutarmi?? vi prego. grazie

Asked by nicola.musati 2 months ago

Last reply by sfhowes 2 months ago

  • Archived

Potential Fraud Mozilla Thunderbird

I just received a robot call from 1-206-350-xxxx claiming to be from Mozilla Thunderbird help, which if I remember correctly, is an email service that my dad uses. This w… (read more)

I just received a robot call from 1-206-350-xxxx claiming to be from Mozilla Thunderbird help, which if I remember correctly, is an email service that my dad uses. This was an unsolicited call from a "David" in the help department of Mozilla Thunderbird. I do not use Thunderbird so I have no idea where they obtained my phone number from. The phone number that the robot call and the over eager technician provided is the following. 1-800-836-xxxx 315-636-xxxx. If this is not a scam please disregard, but if it turns out to be, please warn others to be on guard against opening up their computers or phones to allow the criminals access to personal data. Thank you for your time.

Asked by noschlaak 7 months ago

Last reply by James 7 months ago

  • Archived

Thunderbird and ProtonMail?

Hey guys! I am trying to set up Thunderbird to work with ProtonMail. I got through the first few steps in the guide here: https://protonmail.com/bridge/ Since ProtonMail … (read more)

Hey guys! I am trying to set up Thunderbird to work with ProtonMail. I got through the first few steps in the guide here: https://protonmail.com/bridge/ Since ProtonMail is encrypted, the bridge decrypts the incoming emails and encrypts the out coming ones. I had no problems installing and configuring the ProtonMail bridge. Where I get a problem is with the instructions to configure Thunderbird. I contacted ProtonMail support but no replies yet.

The Thunderbird I installed is version 68.9.0. Here is where I get stuck: https://protonmail.com/bridge/thunderbird#1 The instructions are as follows: "To configure the bridge with Thunderbird, first open the application and right-click in the sidebar. Choose Settings"

Problem is, the Thunderbird page I get looks nothing like the one pictured in the ProtonMail guide. And when I right-click on the sidebar nothing happens. I can't find 'settings' anywhere.

Can you help?

Asked by pepelapiu 8 months ago

Last reply by gild 8 months ago

  • Archived

Have loaded Thunderbird on new computer & it is SLOW

In late December 2019, I bought new computer and had the Geek Squad at Best Buy transfer all programs and files. In the process they loaded the newest version of Thunder… (read more)

In late December 2019, I bought new computer and had the Geek Squad at Best Buy transfer all programs and files. In the process they loaded the newest version of Thunderbird and Firefox on the new computer. It is much slower than the old Thunderbird (especially) and now it appears to slowly send outgoing e-mails, but it takes 10 to 20 minutes for the e-mail to get into the SENT file — sometimes it NEVER gets into the SENT file. Is there something that I can do to speed this up?

Asked by jlincoln 1 year ago

Last reply by Matt 1 year ago

  • Archived

how do I get TB to work with gmail?

What steps should I follow to make TB work with my Gmail account? The instructions given on various forums don't seem to work for me . TB ver 68 on Ubuntu 16.04 on a Leno… (read more)

What steps should I follow to make TB work with my Gmail account? The instructions given on various forums don't seem to work for me . TB ver 68 on Ubuntu 16.04 on a Lenovo V110 laptop.

Asked by RayArdia 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

my computer crashed but I still have my files

I had to reformat Windows 10 PC after blue screen. My files are OK, the PC wouldn't boot (had to reformat, rebuild). I found the Thunderbird files are OK. Can I copy thos… (read more)

I had to reformat Windows 10 PC after blue screen. My files are OK, the PC wouldn't boot (had to reformat, rebuild). I found the Thunderbird files are OK. Can I copy those to the newly formatted c-drive and get it to work if I go to the exact same places/folders? Will I need to change a registry entry or an INI file? The files look good and in tact - close to 17GB where the emails are stored. I thought IMAP would bring the files back, but they are not all there. I will probably try this tomorrow no matter what, but wondered if there was advice. Using Windows 10 Pro, Thunderbird, Firefox, Chrome...

Asked by Dougb77 1 year ago

Last reply by Fran 1 year ago

  • Archived

Dear Thunderbird Support

Please improve newby access Please display passwords when display password is ticked Please provide link to submitted question with email confirmation . So it can be che… (read more)

Please improve newby access

Please display passwords when display password is ticked

Please provide link to submitted question with email confirmation . So it can be checked

I'm desperately trying to access old imap.xxxx.com file with no profile data.

Thanks

Howard

Asked by HowardLondon 1 year ago

Last reply by День сумо 1 year ago

  • Archived

How do I move my old mail after I had to reset the pc in windiws8.1?

Had a computer error and went to pc repair loop. Had to reset the pc. Saved files in windows. Old file. Have an an inbox file under thunderbird but can’t move it to new e… (read more)

Had a computer error and went to pc repair loop. Had to reset the pc. Saved files in windows. Old file. Have an an inbox file under thunderbird but can’t move it to new exiting thunderbird program. Please help

Asked by Cmgsp1 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Password probs on new PC

I have tried to open up Mozilla Thunderbird mail on my new computer and it keeps saying the password is incorrect I know it isn’t as it’s the same password from my old co… (read more)

I have tried to open up Mozilla Thunderbird mail on my new computer and it keeps saying the password is incorrect I know it isn’t as it’s the same password from my old computer . I have copied and pasted the files from the old one onto the new installed app on my new computer and it still does t work !! I’m at th end of my tether !!! Can anyone help me Please

Asked by Cjeavons 1 year ago

Last reply by sfhowes 1 year ago