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Mail sync issue led to Mail disappearing after troubleshooting then selecting "clear startup cache". Calendar and contacts unaffected.

In trying to resolve an issue with email apparently not connecting (receiving new message and sending messages) I used the Troubleshooting Information option and selected… (read more)

In trying to resolve an issue with email apparently not connecting (receiving new message and sending messages) I used the Troubleshooting Information option and selected the "Clear startup cache" option which resulted in mail disappearing but leaving calendar and contacts intact.

I've attempted to Import the profile backup to restore mail but it has not restored the mail.

I have also tried to re-add the mail account but it stalls at the Oauth stage with what appears to be some sort of dialogue box graphic trying to to open but not opening so am unable to add mail account back that way.

Open 3 118

All emals don't arrive in Thunderbird on my desktop.

1. Some messages come to my mobile devices but not to my Mac. 2. I watch a message down load but it doesn't end up in my inbox or junk folder. 3. Junk folder says there … (read more)

1. Some messages come to my mobile devices but not to my Mac. 2. I watch a message down load but it doesn't end up in my inbox or junk folder. 3. Junk folder says there are 14 messages in it, but when I open it, it's empty. 4. Yes, I'm up to date with Thunderbird. Also, the Mac is up to date. Problem began before latest updates. I have shut down the Mac. I have quit the Thunderbird application. No improvement. 5. I use Comcast for my ISP.

Open 1 89

thunderbird not displaying select emails

I hope you all are well! I´ve been having a problem with thunderbird for a while now and today took the time to do the troubleshoot and checked all the account settings.… (read more)

I hope you all are well!

I´ve been having a problem with thunderbird for a while now and today took the time to do the troubleshoot and checked all the account settings. no firewall, no add ons Researching the problem i came across the incompability of different TLS standards. Apparently when thunderbird updated to 78.0 in 2020 a lot of people had the same problem and solved it by downgrading . Since this problem came on suddenly, possibly when thunderbird upgraded automatically, and it only applys to select emails (about half) I guess different TLS standards, some of which are no longer supported by thunderbird, are the reason for this. If i log in to my mailaccount I can see all the emails, same goes for my mobile devices. That´s how i know thunderbird doesn´t display all the messages. My question: Did anyone else encounter this problem? Did I analize this correctly or did I overlook something? I don´t want to change to another provider. I always liked thunderbird for being simple and clean. But downgrading won´t be a sustainable solution either I guess. Thanx for your help. Have a nice day.

Open 1

Send window doesn't close after sending

When I send an email, a window pops up that shows the sending progress. Emails appear to send and save to the sent folder just fine, but the window doesn't close and will… (read more)

When I send an email, a window pops up that shows the sending progress. Emails appear to send and save to the sent folder just fine, but the window doesn't close and will remain open until I press the cancel button. Is it possible to fix this?

Open 1

Thunderbird can no longer get my email from yahoo

Thunder bird version 140.10.Oesr on iMac desktop. Just stopped DL mail. Asked me to sign in; shows my user name. When I click NEXT it goes to a blank page and say "too ma… (read more)

Thunder bird version 140.10.Oesr on iMac desktop. Just stopped DL mail. Asked me to sign in; shows my user name. When I click NEXT it goes to a blank page and say "too many trys" Next dy; say on first attmpt.

Open 1 70

I cannot receive emails in Thunderbird from my Comcast email account, The app receives from other accounts

For the last 2 days or so, I cannot receive emails in Thunderbird from my Comcast email account, The app receives from other accounts. The app also sends emails from al… (read more)

For the last 2 days or so, I cannot receive emails in Thunderbird from my Comcast email account, The app receives from other accounts. The app also sends emails from all my accounts, lets me read already-received messages and move the messages to other folders as it usually does. I just can't receive emails from Comcast/Xfinity. I note that Thunderbird had a update a few days ago.

Open 1 59