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Attempt to add a 3rd IMAP email account fails to work

Why am I not able to add a 3rd IMAP email account? Everything comes up like before for IMAP accounts, but it does not recognize the email or password, for some reason, an… (read more)

Why am I not able to add a 3rd IMAP email account?

Everything comes up like before for IMAP accounts, but it does not recognize the email or password, for some reason, and I have checked them over and over.

I also tried adding manually, but although it adds the email account name, the connections don't work, and there is not much information to even adjust that.

Solved Archived 2 271

'Local folders' no longer appears in the side bar (Mac).

After I migrated everything to a different computer, 'Local folders' no longer appears in the side bar, so I cannot archive messages locally. Can some kind person please… (read more)

After I migrated everything to a different computer, 'Local folders' no longer appears in the side bar, so I cannot archive messages locally.

Can some kind person please help me to reinstate it?

Solved 4 60

I seem to have lost all my emails, probably a slip of a finger.

I seem to have caused my emails to disappear completely. I cannot find them anywhere on my macbook. I don't think there has been anything unusual from outside sources. I… (read more)

I seem to have caused my emails to disappear completely. I cannot find them anywhere on my macbook. I don't think there has been anything unusual from outside sources.

I fully expect that I am the cause of it, I am getting old and my so are my eyes and fingers.
Archived 1 50

Can I talk to a human being? I would like to switch (maybe) to your email system but the info is bewildering.

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated ema… (read more)

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated email application, and I cannot disentangle what I need to do to either move completely from gmail or mask my gmail account somehow through a maze of layers.

Open 6 70

All the emails has been deleted after I have emty the trash

Hello, I had an issue with my Thundebrid 148.0 (aarch64) running on Mac OS Squoia. I am using it since 2012 and had no issies. But last week when I was trying to empty th… (read more)

Hello,

I had an issue with my Thundebrid 148.0 (aarch64) running on Mac OS Squoia. I am using it since 2012 and had no issies. But last week when I was trying to empty the trash in the app, it got deleted everything! I had my saved local folder intact. But all IMAP data was errased. Luckily my hostng company were able to restore the back up, but I lost almost a day of emails. Please look into that issue and let me know.

Thank you Alexey

Archived 2 60

How do I create a new mail folder on MacOS

I recently replaced my Mail with Thunderbird. The left pane successfully loaded my mail folders but now I want t create new folders and insert them alphabetically. How do… (read more)

I recently replaced my Mail with Thunderbird. The left pane successfully loaded my mail folders but now I want t create new folders and insert them alphabetically. How do I d this?

Archived 1 161

Bonjour, j'ai déjà un problème pour la réinstallation de ce logiciel.

Bonjour, hier j'ai installé Thunderbird sur mon nouveau MacBook, j'ai récupéré tous mes mail, mais en fin de journée, il a disparu. Comment fais-je pour le réinstaller sa… (read more)

Bonjour, hier j'ai installé Thunderbird sur mon nouveau MacBook, j'ai récupéré tous mes mail, mais en fin de journée, il a disparu. Comment fais-je pour le réinstaller sans avoir à verser un nouveau don ? Par avance merci pour votre aide. Pourriez-vous me joindre au X Cordialement, Catherine

(PII redacted by moderator)

Open 1 10

New emails in email threads

How can i get new messages in a thread to move the thread to the top? (I have descending order selected) I miss new incoming replies when they sorted weeks or months ago … (read more)

How can i get new messages in a thread to move the thread to the top? (I have descending order selected) I miss new incoming replies when they sorted weeks or months ago by the original email date.

Open 30

Cannpt use INBOX as before

I have been using the INBOX that is under my email address. This worked for years except one time before when the same thing happened where the messages are from years a… (read more)

I have been using the INBOX that is under my email address. This worked for years except one time before when the same thing happened where the messages are from years ago. I have to go further down to use ALLMAIL to get the current messages. The INBOX shows "3" while the ALLMAIL shows 5,626.

So, the INPUT is not current as before but old messages. How do I fix this?

Thanks,

Eddie

Solved 6 20

Why can't Thunderbird use new yahoo email platform for Comcast on MacBook Air?

I have been shifting my email platform from Comcast to the new Yahoo platform. This has worked for my iPhone and for my Thunderbird app on my iMac. But NOTHING works for … (read more)

I have been shifting my email platform from Comcast to the new Yahoo platform. This has worked for my iPhone and for my Thunderbird app on my iMac. But NOTHING works for this on my MacBook Air. My gmail is fine, but the only way I can get to my new Yahoo platform is to sign in via the web browser. Thunderbird will not configure for the MacBook Air, and I've tried 10-15 different things already (not an expert by any means). I have all the proper settings. I have reinstalled Thunderbird on the latter machine.

Open 8 10

Folders not Syncing to Webmail

Running 149.0.2 on Mac. Reorganized IMAP folders in Roundcube webmail. Thunderbird still shows old structure. Deleted folderCache.json, no change. No Subscribe option in … (read more)

Running 149.0.2 on Mac. Reorganized IMAP folders in Roundcube webmail. Thunderbird still shows old structure. Deleted folderCache.json, no change. No Subscribe option in right-click menu. Many thanks!

Open 1 40

Thunderbird inbox emails are gone

I was adding some filters for senders to move emails to my local folders and such, and then I ran the filters. For whatever reason, when I ran the filters this time, thun… (read more)

I was adding some filters for senders to move emails to my local folders and such, and then I ran the filters. For whatever reason, when I ran the filters this time, thunderbird also seemingly deleted all emails from some of my web email inboxes. The only one that wasn't affected by this inbox wipe was my school email(gmail provider). How can I prevent this from happening again?

Solved 5