Showing questions tagged:

In Thunderbird a password for an email account was deleted, but how is a new one then applied to a mail account? I only get error login messages.

In Thunderbird a password for an email account was deleted from the password list, but then how is a new password applied to that same mail account? I'm only getting erro… (read more)

In Thunderbird a password for an email account was deleted from the password list, but then how is a new password applied to that same mail account? I'm only getting error login messages with no apparent field, or opportunity to enter a new password. I'm concerned starting fresh and deleting the email account itself will delete all my saved emails associated with that account.

Open 1 1 50

How to increase font size to make reading easier?

I have found in the settings where it looks like I can increase the font size to better see and read my emails, but it does not affect what I have. How to increase font s… (read more)

I have found in the settings where it looks like I can increase the font size to better see and read my emails, but it does not affect what I have.

How to increase font size to make reading easier?

Solved Archived 1 1 169

Sent mail marked as unread

I am running 152.0 (aarch64) on MacOS Tahoe. I have noticed lately that Sent mail is often marked as unread. I can mark the folder read, yes, but I am wondering whethe… (read more)

I am running 152.0 (aarch64) on MacOS Tahoe.

I have noticed lately that Sent mail is often marked as unread. I can mark the folder read, yes, but I am wondering whether this is a bug or a feature. If it's a feature, I don't understand the benefit.

But specifically, I believe the bug/feature may be isolated to mail you send to yourself. I often will send myself reminders or links for later perusal, and I believe this may be part of the issue I'm identifying.

The presumption being if I sent a message, I have read it and therefore marking it unread isn't really useful.

Anyone notice this, and am I missing something (like a setting)?

Thanks!

Open 40

A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation.

Kit Galloway, A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation. I want to return to the classic… (read more)

Kit Galloway,

A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation.

I want to return to the classic Thunderbird display. I'm using the current Mac mini.

My email: X@earthlink.ne Phone: xxx-xxx-xxxx

(PII removed by moderator)

Archived 1 150

Can I talk to a human being? I would like to switch (maybe) to your email system but the info is bewildering.

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated ema… (read more)

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated email application, and I cannot disentangle what I need to do to either move completely from gmail or mask my gmail account somehow through a maze of layers.

Open 6 70

2nd time in 1 week, my in box is not receving emails on Mac! PLEASE HELP!

It's pretty much in the title. My in box freezes up and no emails arrive. Microsoft will drop drop down a box asking me if I want to open THUNDERBIRD and says make sure … (read more)

It's pretty much in the title. My in box freezes up and no emails arrive. Microsoft will drop drop down a box asking me if I want to open THUNDERBIRD and says make sure I'm using a trusted server - app??? I don't understand any of this!

Archived 4 110

Mail Merge Variables - Most Not Working Since 151/152

I recently migrated from a much older version of Thunderbird where I had been using the Mail Merge add on. In 151/152 most of the variable fields are no longer recognised… (read more)

I recently migrated from a much older version of Thunderbird where I had been using the Mail Merge add on. In 151/152 most of the variable fields are no longer recognised. Below is the list provided by the developer. I can only get FirstName LastName and PrimaryEmail to merge correctly I troubleshot with Custom1 JobTitle and Nickname to no avail. I've emailed the developer. I suspect Thunderbird has changed the names of the fields in updating the Address Book. Has anyone got a current list of variables for Thunderbird since the Address Book has been rebuilt? Thanks, Greg

{{DisplayName}} {{FirstName}} {{LastName}} {{NickName}} {{NamePrefix}} {{NameSuffix}} {{AdditionalNames}} {{PrimaryEmail}} {{SecondEmail}} {{HomePhone}} {{WorkPhone}} {{CellularNumber}} {{FaxNumber}} {{PagerNumber}} {{HomeAddress}} {{HomeCity}} {{HomeState}} {{HomeZipCode}} {{HomeCountry}} {{WebPage2}} {{WorkAddress}} {{WorkCity}} {{WorkState}} {{WorkZipCode}} {{WorkCountry}} {{WebPage1}} {{JobTitle}} {{Department}} {{Company}} {{Custom1}} {{Custom2}} {{Custom3}} {{Custom4}} {{Notes}} {{BirthYear}} {{BirthMonth}} {{BirthDay}} {{AnniversaryYear}} {{AnniversaryMonth}} {{AnniversaryDay}}

Solved 1

All emals don't arrive in Thunderbird on my desktop.

1. Some messages come to my mobile devices but not to my Mac. 2. I watch a message down load but it doesn't end up in my inbox or junk folder. 3. Junk folder says there … (read more)

1. Some messages come to my mobile devices but not to my Mac. 2. I watch a message down load but it doesn't end up in my inbox or junk folder. 3. Junk folder says there are 14 messages in it, but when I open it, it's empty. 4. Yes, I'm up to date with Thunderbird. Also, the Mac is up to date. Problem began before latest updates. I have shut down the Mac. I have quit the Thunderbird application. No improvement. 5. I use Comcast for my ISP.

Open 1 90

Why doesn't my new Thunderbird version show the numger of new emails above the dock icon

Thunderbird in the past showed a red number above the dock icon telling me I had so many new emails. The newest version I now have does not do that and I cannot find a s… (read more)

Thunderbird in the past showed a red number above the dock icon telling me I had so many new emails. The newest version I now have does not do that and I cannot find a setting for that. Anyone know how to get the number back????

Open 5 140

shortcut for moving from folder list to message pane

Hi there. I'm looking for a shortcut that takes me from the folderlist pane to the message pane and the first new message, when I'm on the inbox folder. The tab is not go… (read more)

Hi there. I'm looking for a shortcut that takes me from the folderlist pane to the message pane and the first new message, when I'm on the inbox folder. The tab is not good. It moves between to many fields/options.

regards bjarne

Solved 8 90

when Thunderbird starts the multicolour wheel of death appears and all is locked ??

2 months ago, after an update the programme opens then locks with the cursor being a multicolor rotating wheel. All is locked and the only option is to 'Force Quit" to cl… (read more)

2 months ago, after an update the programme opens then locks with the cursor being a multicolor rotating wheel. All is locked and the only option is to 'Force Quit" to close the programme down. Can you help ? thank you

Open 1 100

How do I create a new mail folder on MacOS

I recently replaced my Mail with Thunderbird. The left pane successfully loaded my mail folders but now I want t create new folders and insert them alphabetically. How do… (read more)

I recently replaced my Mail with Thunderbird. The left pane successfully loaded my mail folders but now I want t create new folders and insert them alphabetically. How do I d this?

Open 1 150

Folders in profile from old email host: How to recover space? (Thunderbird for macOS)

Thunderbird 128.14.0esr (64-bit) on an M3 Macbook Pro running Sequoia 15.7.4 I have my own domain and email hosting. I recently changed email hosts and am seeing large f… (read more)

Thunderbird 128.14.0esr (64-bit) on an M3 Macbook Pro running Sequoia 15.7.4

I have my own domain and email hosting. I recently changed email hosts and am seeing large files in my profile tied to the old email host. I'd like to recover 30+GB if possible but don't want to do anything hasty.

My Library folder looks like

Thunderbird - Profiles -- myprofilename.default-esr --- oldemailhost.com --- oldemailhost-1.com --- oldemailhost-2.com ... --- oldemailhost-4.com --- newemailhost.com --- newmailhost-1.com ... --- newemailhost-4.com ... etc.

The oldemailhost*.com files take up ~30GB. Can I recover that space without hurting anything?

Thanks.

Solved 2 130

Hi, I can open Thumbderbird, but the entire left-hand folder pane is empty. The “FOLDERS” menu item under “VIEW” is grayed out.

It would be great if you could help me restore the view and, consequently, access to my email accounts in Thunderbird under the circumstances described. Thank you! … (read more)

It would be great if you could help me restore the view and, consequently, access to my email accounts in Thunderbird under the circumstances described. Thank you!

Open 3 40

New emails in email threads

How can i get new messages in a thread to move the thread to the top? (I have descending order selected) I miss new incoming replies when they sorted weeks or months ago … (read more)

How can i get new messages in a thread to move the thread to the top? (I have descending order selected) I miss new incoming replies when they sorted weeks or months ago by the original email date.

Open

Attempt to add a 3rd IMAP email account fails to work

Why am I not able to add a 3rd IMAP email account? Everything comes up like before for IMAP accounts, but it does not recognize the email or password, for some reason, an… (read more)

Why am I not able to add a 3rd IMAP email account?

Everything comes up like before for IMAP accounts, but it does not recognize the email or password, for some reason, and I have checked them over and over.

I also tried adding manually, but although it adds the email account name, the connections don't work, and there is not much information to even adjust that.

Solved 2 249