Thunderbird Community Forum

bold texti have a thunderbird profile on exterior drive I have installed linux mint on my PC but cannot locate the profile to use my old TB profile -either by replacing it or renaming the old profile for the linux one

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

I am using Linux Mint and Thunderbird v140ESR.

I have searched the knowledgebase here to find out how to add an attachment to an email. All the screenshots are for the Windows version, even though I have selected my version from the selector on the RHS:

https://support.mozilla.org/en-US/kb/how-use-attachments#thunderbird:linux:tb140-esr

Any advice gratefully received.

" attach the signature from a file instead "

I put the URL in there and it does not retain it and use it as signature image. It is a jpg. It browses in a URL on my browser and loads fine but T/B refuses to allow it.

Suggestions ?

had the need to start a fresh thunderbird profile.

now I forget which setting(s) allow for thunderbird to scan the local folders, NOT the internet, for new mail.

any suggestions?

thank you

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :-

   Something went wrong
   We could not sign you in. Try again from a different device.

OR

   We couldn’t sign you in
   Change your browser settings to continue. Try the following:
   Turn off ad blockers
   Enable JavaScript

If you still can’t sign in, try a different device.

I can sign in with Chrome without any problems on the same workstation. Firefox version :- 147.0.4 (64-bit)

   Only Extension is Privacy Badger, but this is disabled for Yahoo.com

Thunderbird version :- 148.0 (64-bit)

   No extensions - as installed from Thunderbird download site

I'm not having any issues signing into any other websites / email accounts (Google, Hotmail).

I notice on the support website :- https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo it says "Starting with version 148, Thunderbird is switching to a more secure authorization protocol PKCE for Yahoo" BUT this isn't offered in the list of Authentication methods, has PKCE been delayed? Currently using OAuth2 for Thunderbird

I am running Linux Mint and Thunderbird 140.9.0esr (64-bit). When I try to setup my Comcast email account I get errors and the program basically stops. For example "can't access property "cleanup", this [#configVerifier] is undefined". When I allow Thunderbird to do the initial search and follow its recommendation I get this error: Error creating account Incoming server already exists

I have Tbird running on two other computers THAT HAVE BEEN TURNED OFF. I noted that if I tried setting up Tbird on my newest Mint installation, i.e., Tbird running on my Windows machine, it would also fail to make the account.

I am at a loss as to what is going on. Any ideas???

Hello,

After upgrading my Thunderbird install to version 60.2.1 on my Xubuntu 18.04 machine, I cannot access my mail anymore, because there seems to be a problem with passwords.

Symptoms:

- When starting Thunderbird, I get an "Enter your password" box for each of my accounts even though I had my passwords saved.

- When I go to Preferences -> Security -> Passwords -> Saved Passwords, the list is empty.

- When I try to enter a password and save it, it does not actually get saved and Thunderbird will ask again soon after.

- The following line is logged to console a whole bunch of times:

JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string

Other findings:

- Downgrading Thunderbird to 52.7.0 fixes the problem. The old saved passwords just reappear again and Thunderbird has no problem logging in.

- Starting Thunderbird 60.2.1 on a Windows 10 box with exactly the same profile folder works fine. It can read the passwords and access my mail accounts.

Can you please tell me what to do to fix this, so I don't need to keep using an old version of Thunderbird just to access my mail?

Thanks,

Hi,

Someone sends me a calendar appointment for 11th of May at 16:30-18:30 and another at 18:30:20:30. I accept these appointments. In my calendar, they correctly display at these times.

When I close and re-open Thunderbird, the first appointment is now scheduled for 12th of May, but the second is fine. When I close and re-open Thunderbird again, the second appointment is now scheduled for 12th of May as well.

The times are completely different too.

I'm using Thunderbird 138 from the Arch Linux repositories but I've also tried the Flatpak package to no avail. I've tried setting my Timezone manually and using my System timezone to no avail.

GNOME Calendar, which is also synced to my Caldav server, displays the appointments at the correct day and time. The web interface for my mail server also displays correctly.

It's only Thunderbird that screws it up time and time again.

This has been going on for years and it is driving me insane. I can't use my calendar with Thunderbird because I keep thinking my appointments are at the wrong time!

Send help.

I'm reading this> https://support.mozilla.org/en-US/kb/thunderbird-export#thunderbird:linux:tb148 Looks great but all of my messages sit on IMAP servers and I don´t need a backup of those. I _do_ need a backup of settings, passwords, pgp keys, to move to another workstation. It is unclear what exactly is exported.

Hi,

I installed thunderbird in a new computer via flatpak. The computer is running PopOS 22.04 and the current Thunderbird version is 128.0esr.

I don't know if this happened after the last update from 127 to 128 or was like this before, but on the compose window all the menus and buttons on the top row are completeley invisible, white on white (if I hover over them, then they are slightly visible). See the first 2 images.

The main window is OK and everything is readable (see 3rd image).

I don't know how to change these colors.

Any help will be appreciated.

I created a user profile for IMAP and all was OK....Until I deleted the profile for POP and I lost all e-mail folders that I didn't move to IMAP. My PC is running Linux Mint. How do I get my lost e-mails?

Hi,

I configured my account using the server's IMAP service. Every time I open Thunderbird, it asks me for the password of the calendar service of that IMAP service. But it doesn't have a calendar service. Even if it has, I don't want to use it.

I looked everywhere in the settings page, but could not find a way to disable it.

Why the app keeps asking me for the calendar service's password and how to disable it?

Thanks.

I found a solution for windows :

From the Menu Bar select Tools-Options-Display-Advanced

On thunderbird installed on Linux this menu is not present.

I use Thunderbird 140.11.1esr with Ubuntu 24.04. I also use LibreOffice 26.2.

When using LibreOffice, if I want to delete a number of contiguous characters, I put the cursor at the start of the characters I want to delete, press the delete key and hold it. Holding down the delete key means that delete works its way through all the characters I want to delete.

When using Thunderbird, if I want to delete a number of emails, pressing down and holding the delete key doesn't result in the deletion of a number of emails. Instead, I have to keep pressing delete again and again.

Is there some setting in Thunderbird that I can change that will result in delete automatically working its way through all the emails I want to delete?

Thanks,

Leslie

After upgrading to Thunderbird 60.2.1, I can no longer send messages. I'm running Linux 4.15.0-38-generic.

I get the attached error saying that I have problems with STARTTLS SMP. However, I have my connection security as SSL/TLS (second attachment). I haven't changed anything for years on my connection security. I successfully sent emails yesterday. Sending still works on my other machine (Windows) with v 59 and the same settings..

Hello, I use Thunderbird to manage several email accounts, one on them is not active anymore but I still want to be able to access the emails stored in my thunderbird directory tree, so I keep it active. And the fact is that every day this account tries to access a remote server that does not exists anymore to retrieve email that can not be retrieve, and every day I am asked for a password that cannot work. But the fact is that I did deactivate all options to read remote emails for this account, so that behavior is odd and I am not able to find a way around it. Any idea what to do not to be bother anymore ?

Thanks in advance for your help :-)