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Upgraded Thunderbird to latest and lost all my local emails...thousands! I need them back!

I just recently upgraded to the latest Thunderbird version and now the local folders I created that had thousands of old emails that I need for my business are all missin… (read more)

I just recently upgraded to the latest Thunderbird version and now the local folders I created that had thousands of old emails that I need for my business are all missing...gone...they folders now show as empty! Gone! When I do a global search the email snippets show up as if they are there, but when I click it on, says folder empty. I am trying to stay calm and not break down, but I need these back and I don't know what to do. Please help me find these and get them back. They were from 2008 to 2018. Thank you. I am on a Windows computer on Windows 11.

Asked by fun4foodie 5 months ago

Last reply by christ1 5 months ago

XML Installation error

Error: XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Number 4846, Column 9: <menupopup is="folder-menupopup" id… (read more)

Error: XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Number 4846, Column 9:

       <menupopup is="folder-menupopup" id="menu_GoFolderPopup"
</pre>

^

Asked by Chris Miller 5 months ago

Last reply by Ed 5 months ago

how to restore my old thunderbird message structure

Recovery of thunderbird forced change of message structure. Old tried and true layout became irrecoverable. Install phase of new thunderbird is not the time to go dicking… (read more)

Recovery of thunderbird forced change of message structure. Old tried and true layout became irrecoverable. Install phase of new thunderbird is not the time to go dicking around with the existing data structures. (which you yourself decided on ages ago).

How do I roll back the unwanted "upgrade" of thunderbird ?

Thanks,

Asked by Arend 5 months ago

Last reply by Wayne Mery 5 months ago

I am confused by all the intructions to set up a new Thunderbird account. Is there someone who can walk me through this?

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's o… (read more)

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's open source method and people-based philosophy. So I signed up for Thunderbird just now from your website. But I am not all that tech - savvy (I'm a baby boomer who started using personal computers at age 34 in 1984, and internet in 1990.) I'm 76 years old.

Is there someone who could walk me through setting up my new Thunderbird email account, and then moving my emails and address book from my current email server on Rackspace? And also disconnecting Apple Mail as my default outgoing mailbox, and set up my new Thunderbird account in its place?

I'm willing to pay for some help!

Asked by Alicia Bay Laurel 2 weeks ago

Last reply by Rick 2 weeks ago

error during installation of a gmail acount on thunderbird

I am trying to create my gmail address on Thunderbird ([edited] @gmail.com). But I get an error message: Error message start: Could not create account Incoming server is … (read more)

I am trying to create my gmail address on Thunderbird ([edited] @gmail.com). But I get an error message: Error message start: Could not create account Incoming server is already created. Error message end. however I cannot find any incoming server mentioned for this email address anywhere in the settings or data. anyone have an idea where to search for and delete that server ? I will be very grateful for any help.

Arne Essa Madsen [edited phone# and email from public community support forum[ [edited] @aem-e.com

Asked by arneessa 5 days ago

Last reply by x0digi 5 days ago

thunderbird 139.0.3 download corrupted?

I am running W11, and use Thunderbird and Firefox, with Dudk Duck Go, but since downloading TB139.0.2 TB has become schizophrenic If I click on the TB con,the latest vers… (read more)

I am running W11, and use Thunderbird and Firefox, with Dudk Duck Go, but since downloading TB139.0.2 TB has become schizophrenic If I click on the TB con,the latest version of TB displays and I find it difficult to negotiate. But if I double click on that icon the older version of TB loads and seems to work OK

Asked by Ian Johnson 5 months ago

Last reply by Wayne Mery 5 months ago

deleting one email and redoing the install

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders… (read more)

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders the first one had nothing and does not work I would like to take it out and start all over but dont want to loose the 2nd what can I do to do this. ? Thanks email to answer is [edited from public] @earthlink.net

Asked by Chuck 1 month ago

Last reply by david 1 month ago

older version of Thunderbird installed

I have been having using Thunderbird as my email package for over 10 years and lately have been having issues. I was looking to cleanup the install (version 140.5 esr) an… (read more)

I have been having using Thunderbird as my email package for over 10 years and lately have been having issues. I was looking to cleanup the install (version 140.5 esr) and noticed an older version of the app still exist on the computer (version 68.4). will deleting this version have any implications. This computer was originally Windows 10 but has been upgraded to Windows 11 when the problems seemed to start appearing.

Asked by gsawkins 2 days ago

Last reply by Ed 23 hours ago