Thunderbird Community Forum

Hello,

After upgrading the Thunderbird to the latest version (128.0.1esr (32-bit)), and trying to switch View->Layout->Classic View to Vertical View, and back to the Classic View, messages from last almost 15 months are not visible. Messages prior to 15 months ago are visible, and from that point, just couple of them showing totally unrelated content than nothing; looks like something is corrupted.

After the latest Thunderbird upgrade, one new message arrived and everything looks OK.

Any hint please?

Thanks. Branko

Hallo, ich habe einen neuen PC mit neu Win 11. Da habe ich Thunderbird neu installiert. Alle meine Mails sind bei Web.de gespeichert. Durch die neue Installation sind alle persönlich angelegten Ordner unter dem Ordner: "Lokale Ordner" verschwunden. Wo kann ich diese wiederfinden? Liebe Grüße Hans

Hi On my Computer I have some locale folders with a lot of mails. Have installed Thunderbird on my Android Mobile and want to see all these locale folders. How and where do I place these locale folders to be able to see them on my Mobile ??? Have attached part of my Mail window to show locale folders. Regards John Gyrud

Today just after an auto update of Thunderbird from 115.14.0 to 128.1.1 the ability to drag a selected number of addresses from an address book window to the address field or the cc or bcc field in a new e-mail. We have an address book with sub folders. This has caused undue headaches dragging addressees one at a time. Can anyone help with why this upgrade has cause this or if there is a setting that needs changed. Tried to change back to old version 115.40 but the system I guess changes the profiles so they can't be back loaded.

After a crash I had to reinstall ubuntu and switched to 24.4 where Thunderbird is installed via snap.

I have my old home directory with my old .firefox installation and want to copy my data from the old installation to the newe tb. How can I do this ? brds

I have only my profile file (eg 1b3ylg2i-default) from backup. I copied it into the Thunderbird\profiles folder on the new computer. I have tried changing the information in the parent higher up files (installs.ini and profiles.ini) to match, but no luck. Thunderbird complains that it cant find my profile. The source computer is dead, I have only this file as backup.

Is there a way?

I have a couple of networked desktops running Ubuntu Linux. Attempting an ( unsuccessful ) software upgrade , wiped out my Thunderbird email connection on the affected machine. I still have a functioning version on the other.

       To reinstate email on my non-functional Thunderbird, I need my email password.
       Where in my functional version might I find it?

Hello We have a Thunderbird account with three emails. our subscription for information@glasgowfinearts-gafas.org.uk finishes on 21 September and we have a new email: information@gafas.org.uk. I have changed the default to this new email but when I try to login, it still specifies the old email and asks for that password. I am concerned that when the subscription for this ceases, I will not be able to get into Thunderbird. Can someone please advise? Thank you, Nancy Stevens

In completing automatic setup, I get message that it is recongized by my server and when I hit done, it then says it is not . I got the sucessful message after changing my password with my provider. I use Spectrum ... Please help. Thanks.

I am new to Apple my younger son having passed on to me his former IPad and I wish to recuperate my Thunderbird email box on this pad in order to be able to use it on this support. How do I proceed? Mary Hochstrasser Email address: mary.hochstrasser@netplus-ch

I'm setting up a new Thunderbird installation and email accounts. The account setup fails because it cannot sign into the server. I believe the issue is between the account ID and the email address. They are different. The server requires an account login in the form of wxyz in order to access email in the form of a@bc.de. The account ID password is the same as the email address password. I've tried using wxyz in the account and get smtp connect failure. If I use a@bc.de in the account I get the same failure. This is a working email account that I've had for 30 years. I've tried imap as well as pop3. Both fail the same way.

I was forced to update my email password by my provider (another story). I use a POP email account, so then needed to update the password in my Thunderbird account settings. But the previously stored accounts and saved password line had disappeared. How do I re-add my POP account with its new password to the saved passwords, or maybe create a new POP account and relink to everything listed in Local Folders (this latter option is not my preference?

Keep getting ; "mate the command must be one of CAPA,USER,PASS or QUIT"

After spending hours on this TITAN eventually sent the following response to:

"The error happens on the latest version of Thunderbird and only on the POP account. It looks like Thunderbird changed the way it authenticates POP accounts on the latest Thunderbird. There is no fix at the moment other than downgrading the Thunderbird version on the PC or converting your POP mailbox to IMAP."

They still seem to not notice I'm using Sonoma 14.6.1 (23G93)

Nice to know - eventually.

Hey Ho, so it goes..........

Ever since updated to TB Nebula (128.1.1esr (64-bit)), downloading of email has become super slow. Each mail takes more than 10 seconds. Many times, there are 100+ emails and it is not responding till all emails are downloaded. Need help.

Just downloaded Thunderbird onto pc running Windows 10 and tried to link it to my wife's custom domain email that is hosted by GoDaddy with Microsoft 365 email. Thunderbird recognizes her domain based email address and sets everything up but when it tries to connect and get emails from the Microsoft 365 on GoDaddy I get a notification window shown in the attached picture. Godaddy is no help as they don't support third party programs. Have been using Thunderbird for years on my Mac so thought it would be great for my wife on the pc. Thanks for any help.

Keep getting this message

sending username did not suceed. the server pop.iomartcloud.com responded; mate;the command must be one of CAPA,USER,PASS or QUIT.

This has happened on three accounts. The settings are exactly the same on the machine next to it which is running thunderbird OK on WIN 10. The new machine is running sonoma 14.6.1 Back to Apple mail me thinks.

I have tried to reinstall Thunderbirds which I have used for many years. I cannot seem to get the Thunderbirds symbol on my list of apps or appearing at the top of my screen where I should be able to simply click on it to enable me to read or write emails.

Ken Drake