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SMTP Time out with security set to "normal password" for gmail account.

I just installed Thunderbird for the first time... it didnt even download at 1 time from gmail i am now getting a timeout issue for trying to send my first e mail... I… (read more)

I just installed Thunderbird for the first time...

it didnt even download at 1 time from gmail

i am now getting a timeout issue for trying to send my first e mail... I CANT EVEN ADJUST ANYTHING to be able to try again with more time...

and i thought Thunderbird was supposed to be better than outlook... HMMM

i have the latest version of TB with win 10

i want to be able to send e mail without time out issues this is thanksgiving geez

HELP!!

Asked by Mark 4 months ago

Answered by david 4 months ago

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Thunderbird Is Deleting Emails After Two Weeks On One Computer, But Not Another On Which I Have It Installed?

I have Thunderbird installed on two computers. On one of the computers, emails being held in my inbox are being automatically removed after two weeks (this is not a desi… (read more)

I have Thunderbird installed on two computers.

On one of the computers, emails being held in my inbox are being automatically removed after two weeks (this is not a desirable action, I am loosing important emails), but on the other computer that is configured exactly the same, emails remain in the inbox indefinitely (which is desired).

Both computers are POP and both configured to run the same email account and appear to have all of the same configurations and settings. I saw someone had posted the same problem a while ago and the reply indicated it may be that the ISP or email provider has their settings set to delete emails as per the two week window, but as I can assure you this is not the case, it is a configuration issue with one of the Thunderbird installations, otherwise both of my computers would be deleting the emails while that is not the case.

Thanks,

Jeff Rogerson

Asked by rogerson 2 years ago

Answered by david 2 years ago

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Cant login to Gmail with OAuth2, unsupported browser error

I am using the latest Thunderbird 91.8.0.8126 and latest Firefox 99.0.1.8136. I am having the same issue as reported in these posts: https://support.mozilla.org/en-US/q… (read more)

I am using the latest Thunderbird 91.8.0.8126 and latest Firefox 99.0.1.8136. I am having the same issue as reported in these posts:

https://support.mozilla.org/en-US/questions/1343530 https://support.mozilla.org/en-US/questions/1344530 https://support.mozilla.org/en-US/questions/1350244.

I have 5 Gmail accounts that I manage for different family members. All accounts in Thunderbird access Gmail via IMAP, and are configured to login with OAuth2.

This week, Google removed Thunderbird access from 2 of the accounts, I do not know why. When I login to the accounts via the web in Firefox, Thunderbird was no longer listed under their 3rd party access. The other 3 accounts are fine.

1 of the accounts does not have 2FA enabled. I was able to re-login with Thunderbird when prompted, and I was presented with a window to grant Thunderbird access, which worked, no problem. So Thunderbird's browser was clearly recognized.

But the other account does have 2FA enabled, and that is where the problem lies. Thunderbird prompts for login, and the username and password are accepted, but when I enter the 2FA verification code, Thunderbird presents a window saying "Your browser is not supported anymore. Please update to a more recent one." (https://bugzilla.mozilla.org/show_bug.cgi?id=1677845). There is no option presented to grant access to Thunderbird. Yet, the verification did work, because my primary email receives notification that the account was logged in from a new device.

For the record, the failing 2FA account is managed by Family Link (the other non-2FA account is not). According to https://support.google.com/mail/thread/127545584/, such accounts cannot login to email clients. But that has never been a problem before, and 1 of the other still-working accounts in Thunderbird is also managed by Family Link and works just fine, so that can't be the culprit.

Also, I do have AVG installed with Email Shield enabled, but disabling that makes no difference.

Thunderbird's UserAgent is "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.8.0". And yes, cookies are enabled in both Thunderbird and Firefox.

Is there a way to get Thunderbird to use Firefox properly for Gmail login, instead of its own integrated browser?

Asked by gambit47 1 year ago

Answered by AndyB-UK 1 year ago

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102 Crashes [@ OOM | small ] every day on Windows, but not on Mac

Every day my Thunderbird crashed when getting email. I assumed it was a corrupt email rule, annoying but not sure how to address. Incidentally a few months ago, due to an… (read more)

Every day my Thunderbird crashed when getting email. I assumed it was a corrupt email rule, annoying but not sure how to address. Incidentally a few months ago, due to another project, I had to move my Thunderbird profile from my Windows machine to my Mac and when I did the crashing stopped. That project has now finished and I've moved my profile back to my Windows machine and the problem is back. I've installed the latest 102.13.0(64 bit) version of Thunderbird, but no difference. Are there any logs that might show in a bit more detail what's going on ? The log that's shown with the "Thunderbird has crashed" message seems to be little use.

Any other suggestions as to why the mac is happy but Windows isn't ?

Cheers

David

Asked by dsr2 8 months ago

Answered by dsr2 7 months ago

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Not connecting to Yahoo Mail

A few days ago, Thunderbird asked for the password to my Yahoo mail account. I've been using Thunderbird to access my Yahoo emails for a few years and I haven't changed t… (read more)

A few days ago, Thunderbird asked for the password to my Yahoo mail account. I've been using Thunderbird to access my Yahoo emails for a few years and I haven't changed the password, so I thought it was strange, but I entered the password. I can access my Yahoo emails through other apps without a problem. I think I may have entered the wrong password first time, but checked the password on the other apps, so I know I'm using the right one now. I'm getting the error message "Unable to login at server. Probably wrong configuration, username or password." I've tried removing the email account and re-adding, but it still fails with to connect. Anyone have any ideas, thanks.

Asked by steve.jeffrey 1 year ago

Answered by david 1 year ago

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Gmail connection down

Thunderbird’s connection to one of my gmail accounts failed today. I removed the account and then tried to add it again to Thunderbird. When logging in using a Google g… (read more)

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Asked by liviniffley 7 months ago

Answered by liviniffley 6 months ago

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Gmail and oAuth2

I'm a long time user of Linux Mint. Now on 20.3 and Cinnamon desktop. Also a long time user of Thunderbird. Now in version 91.8.1 Always used the "allow insecure apps" in… (read more)

I'm a long time user of Linux Mint. Now on 20.3 and Cinnamon desktop. Also a long time user of Thunderbird. Now in version 91.8.1 Always used the "allow insecure apps" in my gmail account settings and used normal password stored in Thunderbird. Google urges to change the authentication method to oAuth2. Tried everything to no avail. Always "authentication fails when connecting to imap.gmail.com" Cleared all cookies, allowed them, deleted all saved passwords, followed all published advise I could find, and nothing. Then I made a brand new profile pointing to an empty dir and entered my gmail address and checked everything. Same result. In despair I installed Evolution and all run fine at the first try. Should I really give up on Thunderbird? Thanks in advance for any help!

Asked by pftavares 1 year ago

Answered by pftavares 1 year ago

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Thunderbird 102 sending an email saying saying test

It has been nearly a week since downloading Thunderbird 102. Had to call Ionos server support representatives to try and fix problems and my many emails to Support at Th… (read more)

It has been nearly a week since downloading Thunderbird 102. Had to call Ionos server support representatives to try and fix problems and my many emails to Support at Thunderbird and there is still a problem. One would think putting a burden on providers is not a good idea.

There should be a way when Thunderbird issues 103 it is tested first on a community of people each having different server providers and their laptops to work things out.

New problem is trying to send an email. Yes, trying to send an email to my email address to myself showing current time so I know if sending is working and how long. Emails do not send. However if I go to my Android sending an email to my email address with message saying 6:30 it takes less than a second for email to arrive on this Windows 10. and encrypt is off.

Why is this happening?

Asked by j 1 year ago

Answered by j 1 year ago

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error message - message or carrier (Plateautel.net ) has timed out

I cannot send or forward emails. Get an error notice that says my message or carrier (Plateautel.net ) has timed out. If I perform task on the webmail. plateautel.net sit… (read more)

I cannot send or forward emails. Get an error notice that says my message or carrier (Plateautel.net ) has timed out. If I perform task on the webmail. plateautel.net site it works but I prefer to use Thunderbird.

Asked by rondeeds 1 year ago

Answered by david 1 year ago

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SMTP default server settings does not work

Hi guys. I'm using TB 102.1.2 (32-bit) brasilian portuguese version. I have multiply accounts configurated in my TB, derefore, I have more then one SMTP server configura… (read more)

Hi guys. I'm using TB 102.1.2 (32-bit) brasilian portuguese version. I have multiply accounts configurated in my TB, derefore, I have more then one SMTP server configurated. I setup the second server as default server (button "set as deault" in SMTP server configuration folder), however, every time I start a new email message, TB selects allways the first SMTP server to send the message. It looks like the default SMTP setting is not recognized by TB and it uses the first SMTP server in the list every time. Thanks for the help and best regards for everyone.

Asked by rodemil.noveli 1 year ago

Answered by rodemil.noveli 1 year ago

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Not enough space to download new pop messages and duplicate emails

Hi, i have few problems with TB, the issue is that is in the picture and also some times i receive duplicate email , if duplicate happens i need to delete message in my… (read more)

Hi, i have few problems with TB, the issue is that is in the picture and also some times i receive duplicate email , if duplicate happens i need to delete message in my hosting company(through webmail client) after that i need to delete all duplicate emails, all duplicate emails are with attachments(different .doc, .pdf and etc.)the topology is: I`m in MS AD, and TB is installed on one machine and profile folders are in mapped network drive(TB folder in on shared folder/drive), account is POP3. Steps that i try to fix the problem: -deleting .msf files -deleting global-messages-db.sqlite -deleting popstate.dat -re adding account -compacting folder -repair folder - trying to use maildir as Store Type With all above try i was unable to fix the problems. The issue persist in random times. If i set limit "To save disk space, do not download:" and set it on some low number like 10000 kb, its start to work but larger messages cannot be downloaded. I don`t have any limits in shared drive and i have plenty is space and i don`t have any permission restrictions!

Can you gave me some hints or ideas to fix the issues?

Asked by jeniha 1 year ago

Answered by Wayne Mery 1 year ago

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Version 115 Blank Screen

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or rev… (read more)

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or revert back to an earlier version that worked? See attached screenshot.

Asked by Chris 8 months ago

Answered by Chris 8 months ago

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Can not send Bcc emails.

Up until March 23 I was able to send Bcc to several people. Yesterday I tried to send Bcc and I get the message "Sending of the message failed. The message could not be … (read more)

Up until March 23 I was able to send Bcc to several people. Yesterday I tried to send Bcc and I get the message "Sending of the message failed.

The message could not be sent using Outgoing server (SMTP) outbound.att.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again." I have checked my outgoing settings and nothing has changed. Even just trying to send to one person with Bcc doesn't work. The mail will go if I use the To: I have two Thunderbird mail accounts and they both give me the same message when sending Bcc. I use Yahoo mail. sbcglobal.net. I have tried deleting the password and when I tried to send the mail it asked for my password. After submitting it I still have the same problem. I even tried changing the SMTP settings. No luck there. I tried the trouble shooting mode and that didn't work. I've tried searching for a solution but didn't have any luck. I'm hoping to get some help on the support site. Thanks for any help.

Asked by flattop 2 years ago

Answered by Matt 2 years ago

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cannot receive or send e-mails

Hi all Since 26/09/2023 I haven't been able to receive or send emails on my main dektop PC. At first when trying to download e-mails I got a "Secure Connection Failed" er… (read more)

Hi all Since 26/09/2023 I haven't been able to receive or send emails on my main dektop PC. At first when trying to download e-mails I got a "Secure Connection Failed" error. I was using version 115.15.1(?) It has since updated to version 115.3 and the error message hasn't re-appeared, although I still can't send or receive anything. When I try to send an email I get this message: Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) relay.plus.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. I have a laptop where I have copied all the account settings across to and that works perfectly. (on the same internet connection)

I am using Win 10 64 bit with Thunderbird 64 bit and Kaspersky IS, with Mozilla as an exception in the firewall settings.

I am a bit of a numpty with email programs, so have no idea where to start.

Regards Keith

Asked by KeithN 5 months ago

Answered by KeithN 5 months ago

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Can't login

I've been unable to use Thunderbird since I had SSD fitted to my laptop. I have tried everything suggested on this site but to no avail. I have asked te question on here … (read more)

I've been unable to use Thunderbird since I had SSD fitted to my laptop. I have tried everything suggested on this site but to no avail. I have asked te question on here as well. It's a great shame, having used Thunderbird for a long time. I need an email client. Are there any others I can use?

Asked by robp100 9 months ago

Answered by robp100 9 months ago

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Image file included in signature appears as blank box

I am trying to insert an image file into a signature but it appears as a blank box in messages. I've looked at a number of responses to people with similar problems, and… (read more)

I am trying to insert an image file into a signature but it appears as a blank box in messages.

I've looked at a number of responses to people with similar problems, and I've tried the File > New Message route but no luck.

The image file is stored locally, I have tried writing the signature text as HTML and inserting the code, and have also created an HTML file and tried that way. When that file opens in a browser, the graphic appears perfectly.

Asked by Botanicalbry 2 years ago

Answered by david 2 years ago

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Thunderbird stops the Microsoft Windows key from working

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. H… (read more)

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. How can I get the Windows key to work normally without closing down and exiting Thunderbird?

Asked by JohnP 5 months ago

Answered by JohnP 4 months ago

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Compacting request repeats endlessly - something is corrupted

TB 102.8.0. Since December 2022, compacting is not working properly. I have set TB to ask me whether to compact when 100 MB would be saved. This has worked fine for ye… (read more)

TB 102.8.0.

Since December 2022, compacting is not working properly. I have set TB to ask me whether to compact when 100 MB would be saved. This has worked fine for years. Since December, I receive a pop-up advising that 237 MB or slightly more can be saved. After compacting, the message repeats every hour or two.

Compacting is actually, working except for the 237 MB chunk of data that either can't be compacted or doesn't really exist and fools TB into thinking compaction is needed. For example, if I set the compaction threshold to 500 MB then the mailbox will grow and I will eventually receive a reminder to compact when more than 500 MB can be saved. Compacting at that point does indeed shrink the mailbox. But, immediately thereafter, if I set the threshold back to 100 MB I get a message that 237 MB can be saved by compacting. Thus, the compact request repeats endlessly, all day long.

Technical details can be found here: https://bugzilla.mozilla.org/show_bug.cgi?id=1791354

I can't take it any more. Does anyone have a suggestion for forcing TB to re-examine or re-index my inbox in a manner that correctly determines its size and ends this nuisance?

Thanks.

Asked by mgoldey 1 year ago

Answered by mgoldey 1 year ago

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After update to 102.3.2 all folders emails seem to be gone

Hi after the automatic update to the latest Thunderbird, i restarted it and suddenly all email folder are gone. See screenshot. But if i got to account settings i can st… (read more)

Hi after the automatic update to the latest Thunderbird, i restarted it and suddenly all email folder are gone. See screenshot. But if i got to account settings i can still see all my accounts folders. It seems everything is there but the app doesnt show it anymore. I also checked the folder /Users/tino/Library/Thunderbird/Profiles .. and it seems to have all the content

Is there anything i can do about it?

Thank you for you help!

Asked by tino.n 1 year ago

Answered by tino.n 1 year ago