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Solved: The RETR command did not succeed. Error retrieving a message. Mail server pop-server.woh.rr.com responded: no such message

I have seen this problem posted several times without a solution and having fixed it, I am making the effort to let all know the answer. Here is the error / problem: "The… (read more)

I have seen this problem posted several times without a solution and having fixed it, I am making the effort to let all know the answer.

Here is the error / problem: "The RETR command did not succeed. Error retrieving a message. Mail server pop-server.woh.rr.com responded: no such message."

I had this happen some time ago on another pop on RR mail server and logging in via Web Mail and deleting the emails worked BUT.. It happened again on another pop account and it did not work.. So... I nuked the pop via the master account and re-added it.. nothing so, I ran check disk thinking a FAT corruption NOPE, I restored a MOZBACK of Thunderbird from like a month ago Ziltch.. I called useless RR support and nothing!

FINALLY *Scratching Head*.. In there change your Junk mail options to "delete the email". I had one junk email stuck in there and after refreshing that page..That one Junk Email was gone and THEN Thunderbird worked checking that pop..

WAHLAH!

I hate when the simplest of things do not work and it pissed me off nobody had the answer.. HERE YOU ALL GO!

)

Leda937@woh.rr.com

Asked by LedaOhio 6 years ago

Answered by LedaOhio 6 years ago

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Gmail user/password isn't accepted by thunderbird (64 Characters)

The password and username have been copied - and tested with mail.google.com and its working there.. May it be that thunderbird only allows a specific max length or does… (read more)

The password and username have been copied - and tested with mail.google.com and its working there.. May it be that thunderbird only allows a specific max length or doesn't allow specific characters? The password looks something like this: .9LubOCdl+q7Wp.70i9;::/WLhvfZ%eD*.pnv9ig#lCMagzB82A#3c2r\@5\z5O1

Asked by daedalus.mythos 6 years ago

Answered by daedalus.mythos 6 years ago

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Emails marked as read when I open Inbox. SOLVED: caused by Outlook reading mail

as the title says, when I open my Thunderbird to read emails all the new emails are already marked as Read, not highlighted. I uninstalled and reinstalled Thunderbird and… (read more)

as the title says, when I open my Thunderbird to read emails all the new emails are already marked as Read, not highlighted. I uninstalled and reinstalled Thunderbird and it is still not marking new emails in a bold letter, but in normal light text, marked as read. I have given donation to Mozilla and I really can't believe how difficult it was to get to this point in getting some customer service . Please tell me why this is happening.

Asked by mrwintr 4 years ago

Answered by mrwintr 4 years ago

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Why won't messages deleted in Thunderbird ACTUALLY delete?

This problem doesn't exist on my other computer or my phone when I delete imap messages, but when I delete from this computer, while it does show up in the Thunderbird Tr… (read more)

This problem doesn't exist on my other computer or my phone when I delete imap messages, but when I delete from this computer, while it does show up in the Thunderbird Trash folder on this computer, it doesn't actually go there in webmail or on any other device. Any ideas? Thanks.

Asked by gmandel 6 years ago

Answered by Toad-Hall 6 years ago

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I don't see the pictures in Thunderbird

Hello, Today I opened Thunderbid 24.4.0 and I couldn't see the pictures in emails anymore. For example the logo of websites, companies, ... Instead I have <http://dx.c… (read more)

Hello,

Today I opened Thunderbid 24.4.0 and I couldn't see the pictures in emails anymore. For example the logo of websites, companies, ... Instead I have <http://dx.com> for example.

Thank you for your help

Asked by Rikz3 6 years ago

Answered by Toad-Hall 6 years ago

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Thunderbird is using 12.5GB of disk space. How can this be reduced?

I took a look at this thread: https://support.mozilla.org/en-US/questions/999525?esab=a&as=aaq However, I don't see any nstmp files, so the solution doesn't transfer.… (read more)

I took a look at this thread: https://support.mozilla.org/en-US/questions/999525?esab=a&as=aaq

However, I don't see any nstmp files, so the solution doesn't transfer.

I use Thunderbird to manage six email addresses. At present, Thunderbird is using 12.5GB in my AppData folder, which is roughly an eighth of my hard drive (SSD). I either need to reduce that or force Thunderbird to store these on a different hard drive. How can I do either?

Asked by joynercn 6 years ago

Answered by Matt 6 years ago

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Problems with saving messages to sent folder

After sending email it tells me it is copying message to sent folder but this process goers on indefinitely w/o the message being copied (little circle continues indefini… (read more)

After sending email it tells me it is copying message to sent folder but this process goers on indefinitely w/o the message being copied (little circle continues indefinitely)

Asked by Pooh Bear 3 years ago

Answered by user1121639 3 years ago

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How do I roll back to a previous version of Thunderbird? Ver 52 not working.

Receive mail with version 52, but cannot open it. Worked fine before the update. Everything else works fine. This is on more than one computer. I need to roll back to ge… (read more)

Receive mail with version 52, but cannot open it. Worked fine before the update. Everything else works fine. This is on more than one computer. I need to roll back to get my mail again!

Asked by Leontheron 3 years ago

Answered by Wayne Mery 3 years ago

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Error saving to Sent folder

Having problem when sent email. Get error when saving to sent folder. sometimes it saves to the sent folder and gives the error but most of the time it doesn't save to … (read more)

Having problem when sent email. Get error when saving to sent folder. sometimes it saves to the sent folder and gives the error but most of the time it doesn't save to the folder. I repaired the folder and compacted it. Still happens

Asked by melerland7 6 years ago

Answered by Toad-Hall 6 years ago

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Configuration cannot be verified

I am trying to receive email from my gmail account through TB on a Macbook Air. I was able to do this successfully on my PC a few weeks ago. I actually couldn't believe… (read more)

I am trying to receive email from my gmail account through TB on a Macbook Air. I was able to do this successfully on my PC a few weeks ago. I actually couldn't believe it was so easy - a few clicks and it was done! However, using the same steps, I am unable to accomplish this on the Mac. I keep getting an error message: "configuration could not be verified - is the username or password incorrect?" Thinking it was a password problem (although I am meticulous about keeping track of my passwords), I changed my gmail password but no joy when I tried again.  :-(

Obviously, there's some problem that has to do with the Mac, but I have no idea where to look. Anyone have any suggestions?

Thanks for your help.

Asked by Queenmab100 3 years ago

Answered by sfhowes 3 years ago

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when I send an email -error message says can't save in folder

my sent emails don't save in the sent folder. When I click send for a new email ... I get an error message that says it can't save to the sent folder. Just started using … (read more)

my sent emails don't save in the sent folder. When I click send for a new email ... I get an error message that says it can't save to the sent folder. Just started using TB yesterday.

Asked by jpaul99 6 years ago

Answered by stevecc 6 years ago

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I've lost all my e-mail folders and saved e-mails

I've used Thunderbird as my mail program for years without problem. This morning, I was able to download and save my e-mail as I always do. However, this afternoon, whe… (read more)

I've used Thunderbird as my mail program for years without problem. This morning, I was able to download and save my e-mail as I always do. However, this afternoon, when I opened Thunderbird, it prompted me to open a new e-mail account which I did, using my old e-mail address. But now all my e-mail folders and saved e-mails are gone. My address book is still intact. How can I recover my old data?

Asked by lexer 6 years ago

Answered by christ1 6 years ago

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Thunderbird freezes and returns "Not Responding" when I click the "Get Messages" button

When I launch Thunderbird, it immediately starts "getting" messages from the "pop" server. All messages come in correctly without issue. However, as soon as I execute th… (read more)

When I launch Thunderbird, it immediately starts "getting" messages from the "pop" server. All messages come in correctly without issue.

However, as soon as I execute the "Get Messages" function, Thunderbird locks up/freezes/crashes. In the header it then reads (Mozilla Thunderbird (Not Responding).

If I close the program and open it back up, it opens in a frozen state. If I search for all of the "Popstate.***" files and delete them, Thunderbird then opens again and start to automatically "Get Messages"...and, it does it successfully.

However, the cycle continues - in that, if I execute the "Get Messages" function, it crashes again.

I've checked my firewall and temporarily removed my Anti-virus program. However, this has not resolved the issue.

Please help! Thank you!!!!!!

Asked by Glisten-Up 5 years ago

Answered by christ1 5 years ago

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Cannot open Thunderbird; error: cannot load XPCOM. Cannot engage Thunderbird; it works for other uninstalls. What do I need to do?

Mozilla Thunderbird 31.3.0 update appears to have corrupted the program. I have tried using restore points, but it didn't work. I have tried to uninstall, but after per… (read more)

Mozilla Thunderbird 31.3.0 update appears to have corrupted the program. I have tried using restore points, but it didn't work. I have tried to uninstall, but after permissions approved, the wizard does not engage. I have administrator's rights and can uninstall any other programs. Would appreciate any help to resolve this problem. I am running Vista Business.

Asked by vpuckett 5 years ago

Answered by christ1 5 years ago

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Where is the junk/spam folder?

I have been told that Thunderbird automatically blocks emails it considers to be spam or junk so they do not appear in the Inbox. I have recently started to have problem… (read more)

I have been told that Thunderbird automatically blocks emails it considers to be spam or junk so they do not appear in the Inbox. I have recently started to have problems with some incoming emails in that they are not reaching my Inbox (even though they were replies to ones I have sent). I have been advised to look for the missing emails in the spam or junk files but I do not know how to access these. Any help would be appreciated, including any other ideas as to why the emails are not getting through.

Asked by DGH1 3 years ago

Answered by Zenos 3 years ago

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My outgoing emails do not show up in Sent Mail anymore.

Until a week ago all my Sent Mail appeared correctly in Sent Mail folder. Now it no longer appears. I can't figure out what settings have been changed. My sent mail now s… (read more)

Until a week ago all my Sent Mail appeared correctly in Sent Mail folder. Now it no longer appears. I can't figure out what settings have been changed.

My sent mail now shows only in All Mail

Asked by dbarrymack 5 years ago

Answered by Toad-Hall 5 years ago

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Emails disappeared from Inbox, "repair folder" doesn't help

This morning all emails disappeared from all of my inboxes (5 addresses, all IMAP). I use the combined inbox feature as well. The emails are wiped from the IMAP folders (… (read more)

This morning all emails disappeared from all of my inboxes (5 addresses, all IMAP). I use the combined inbox feature as well.

The emails are wiped from the IMAP folders (looked at them using my provider's webmail application). Only inbox folders were affected, all other folders seem fine.

Deleting *.msf files didn't help, and the "repair folder" feature under right-click->Properties also didn't do anything.

When opening the INBOX mailbox files themselves I can see the emails, though! So the question now is: how can I recover them to the Thunderbird GUI from these files?

Asked by raucao 5 years ago

Answered by Toad-Hall 5 years ago

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Thunderbird has become unresponsive/ very slow to commands. (Resolved, but caused undetermined)

recently Thunderbird has been very slow to respond to commands when I click or type. It can take a time for letters to appear. I also have difficulty moving messages to f… (read more)

recently Thunderbird has been very slow to respond to commands when I click or type. It can take a time for letters to appear. I also have difficulty moving messages to folders: that too can take a time. When I press delete it not only takes a time but can delete several messages. I would be grateful for any help Thanks Stuart

Asked by stuartzw 3 years ago

Answered by Wayne Mery 3 years ago

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Unable to receive e-mail messages "The RETR command did not succeed" "Mail server x.x.x responded: Problem retrieving message"

Thunderbird v 31.4.0 running on Windows 7 I use Thunderbird to read/organize my e-mail every day and have done so succesfully for years. My ISP is AT&T and occasion… (read more)

Thunderbird v 31.4.0 running on Windows 7 I use Thunderbird to read/organize my e-mail every day and have done so succesfully for years. My ISP is AT&T and occasionally, I get error messages when receiving messages indicating a problem with the incoming server, or sometimes with the outgoing server when sending, but until now, a retry has always worked to clear up the error. Now it looks like a solid problem. I am able to send e-mails, but I cannot receive e-mails to any of my 4 e-mail accounts (all AT&T/Yahoo accounts). When I click "Get Messages" I get the error:

  " The RETR command did not succeed. Error retrieving a message.  Mail server pop.att.yahoo.com
     responded: problem retrieving message"

I called AT&T support. First they asked me if I could verify my Account settings. Yes, nothing has changed. They asked me to try "inbound.att.net" port 995 as my incoming server. No help, I get the same error. They asked if I can access my e-mail using the browser at ATT.NET - Yes, that works fine. They said they find multiple reports of this type of error doing a Google search, but unfortunately, they say they do not support Thunderbird, so they can't help... Good Luck  :(

I suspect it IS an issue with access to incoming e-mail server, since I have not made any recent changes to my account settings and there were no Thunderbird software updates immediately preceeding this issue. Any help would be appreciated. I can read my e-mail online, but there are ads everywhere and much prefer reading and organizing my e-mail with Thunderbird. Thanks.

Asked by solarman 5 years ago

Answered by solarman 5 years ago

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I don't receive emails I've cc'd or bcc'd myself on & now am not receiving some legit emails at all

For the past 4+ weeks emails I've sent & either cc'd or bcc'd myself on do not arrive in my Inbox. I see a copy of the emails in my Sent folder but they do not show i… (read more)

For the past 4+ weeks emails I've sent & either cc'd or bcc'd myself on do not arrive in my Inbox. I see a copy of the emails in my Sent folder but they do not show in my Inbox.

Asked by KGonzo 6 years ago

Answered by anticorruption 6 years ago