Showing questions tagged: Show all questions

Thunderbird 115: Lost unified folders

Hi All, Fedora 38 thunderbird-115.3.1-1.fc38.x86_64 I just upgraded from 102 to 115. I lost my ability for display "unified folders" in both regular mode and safe-mode… (read more)

Hi All,

Fedora 38 thunderbird-115.3.1-1.fc38.x86_64

I just upgraded from 102 to 115. I lost my ability for display "unified folders" in both regular mode and safe-mode.

Clicking on view->folders->unified unchecks the second I click off it.

I manually set about:config unified to true: made no difference. But it stays at true and still shows off in view, folders.

I need my unified folders back!

-T

Asked by margochester 4 months ago

Last reply by Wayne Mery 3 months ago

Thunderbird 115 update crashes on Win 10 PC

Since the latest thunderbird update 115 I have multiple crashes & black screens, before this it was very stable. I have been using this since 2015 I think with little… (read more)

Since the latest thunderbird update 115 I have multiple crashes & black screens, before this it was very stable. I have been using this since 2015 I think with little problem until now. If nobody else is having problems with 115 perhaps I should just use windows restore to go back to Dec 10th 2023. The only alteration to settings I made to try and fix it was to untick "use hardware acceleration when available". It made no difference.

Asked by mikedall 1 month ago

Last reply by Matt 2 weeks ago

multiple minute delay whenever I open a folder in a new tab or window (win10)

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a fol… (read more)

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a folder, so it appears to be specific to Supernova. I'm surprised that no one else has mentioned it on the forums yet, so it seems it might just be something about my particular setup. Can anyone help me diagnose what I might be doing wrong?

Thanks!

Asked by lowraxe 5 months ago

Last reply by Wayne Mery 2 months ago

Navigation when reopening mailboxes

Hello, I'm using Thunderbird (and before Netscape Messenger) already 30 years. With this new version 115.4.1 (32-Bit) I'm now experiencing the symptom, that, when I reope… (read more)

Hello, I'm using Thunderbird (and before Netscape Messenger) already 30 years. With this new version 115.4.1 (32-Bit) I'm now experiencing the symptom, that, when I reopen one of the mailboxes the focus is not in this mailbox on the last read mail as it was always in earlier versions, it now focusses somewhere so that you always have to scroll to the point where you have been last time.

Asked by uwe.kerntopf 3 months ago

Last reply by theskillsup 3 months ago

Message field too narrow

The message field is too narrow for all messages, except pure text messages. A screenshot is attached. How can I modify the userChrome.css so that all available space ge… (read more)

The message field is too narrow for all messages, except pure text messages. A screenshot is attached. How can I modify the userChrome.css so that all available space gets used?

Asked by Thomas likes to learn 1 week ago

Last reply by Toad-Hall 1 day ago

Thunderbird 115.4.1 on Win 10 - Unable to write the email to the mailbox.

Hello. Currently receiving the following error pop-up with Thunderbird 115.4.1 on Win 10 22H2: "Unable to write the email to the mailbox. Make sure the file system allow… (read more)

Hello. Currently receiving the following error pop-up with Thunderbird 115.4.1 on Win 10 22H2:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

This occurs when fetching new email from an sbcglobal.net POP3 account. Settings: inbound.att.net, port: 995, SSL/TLS, OAuth2. These settings have worked successfully for years until yesterday NOV 6 2023.

I have several other POP3 accounts all using the same settings shown above but none of them are triggering the pop-up error.

Can an expert please advise the specific conditions that trigger this error so I can determine where the fault lies? Example: Is this Thunderbird's interpretation of an error condition being transmitted by the email server requiring interaction with service provider? Is this Thunderbird's response to an internal problem like not enough disk space? (even though there is plenty)

A solution would be nice, but an explanation re: the triggering mechanism is absolutely required. Thanks.

Asked by italiangm 3 months ago

Last reply by sfhowes 3 months ago

Error - Thunderbird app will not open. "Thunderbird is already running, but is not responding." (win10)

Thunderbird will not open. the error message is: "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window… (read more)

Thunderbird will not open. the error message is: "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." Pressed the "Close Thunderbird" button, but no response. Checked Task Manager and ended the Thunderbird application...still no change. Uninstalled Thunderbird and downloaded .exe file and installed...still the same error message. Rebooted the computer...still not change. Can you please assist with this problem. Thankyou I

Asked by juliehockings1 2 months ago

Last reply by Wayne Mery 2 months ago

Re: searching emails

Something has changed with the search function in Thunderbird emails. This used to be fine and now is terrible. If I want to search all my emails for something like wher… (read more)

Something has changed with the search function in Thunderbird emails. This used to be fine and now is terrible.

If I want to search all my emails for something like where I mentioned a fish. I search "fish" now and nothing comes up. Search a friends name. Nothing. So so annoying.

Btw on my desktop mac.

So now I have to open a firefox browser open my yahoo account in the browser and search it there. Any word. It comes up no problem.

Or I have to go on my iphone in "all mailboxes" and search a word and it comes up.

What have you / thunderbird changed to make searching for any word in any of my emails impossible now.

Thanks,

Vince.

Asked by vince8starr 4 months ago

Last reply by Matt 2 months ago

Issues with forwarded messages

Name Thunderbird Version 115.3.1 OS Linux 4.18.0-477.27.1.el8_8.x86_64 #1 OS Theme Mc-OS-CTLina-Gnome-Dark-1.3.2 / Mc-OS-CTLina-Gnome-1.3.2 Application Binary /usr/l… (read more)

Name Thunderbird Version 115.3.1 OS Linux 4.18.0-477.27.1.el8_8.x86_64 #1 OS Theme Mc-OS-CTLina-Gnome-Dark-1.3.2 / Mc-OS-CTLina-Gnome-1.3.2 Application Binary /usr/lib64/thunderbird/thunderbird

If I create a test message to myself containing eg:

Line 1

Line 2

Line 3

(See uploaded image)

And then forward that message to myself, I have the following issues:

1) The forwarded message is displayed *twice* in my Inbox. (See uploaded image)

2) If I delete the initial message, and one of the forwarded messages, then the Inbox shows one message which has the errors of 1) The message Subject is blank 2) The message date is incorrect (See uploaded image)

3) If I restart TB, then this empty message in Issue 2 above is gone.

4) If I have issue 1 above, and I restart TB, then the forwarded message is only displayed once - ie restarting TB fixes issue 1

5) BUT if I now delete the original message and have only the forwarded message in my Inbox, the contents of the forwarded message is displayed as a summary and not in full. This is not always happening and so not alway reproducible and so I have not shown an image of this.

Asked by hiker11 4 months ago

Last reply by Matt 3 months ago

Не отправляются письма

Не отправляются письма ни из одного адреса через приложение Thunderbird. SMTP протоколы настроены правильно. Один из адресов использует стандартный протокол mail.ru, но п… (read more)

Не отправляются письма ни из одного адреса через приложение Thunderbird. SMTP протоколы настроены правильно. Один из адресов использует стандартный протокол mail.ru, но письма тоже не отправляются. При этом входящая почта доставляется в нормальном режиме. Если зайти в почту через браузер, письма абсолютно нормально отправляются. Как решить данную проблему?

Asked by ktt-050 3 months ago

Last reply by david 3 months ago

Microsoft Hotmail : "Outgoing server (SMTP) timed out"

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue send… (read more)

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue sending out emails. When I press "send", it gets stuck on "sending message" for quite a while, then I see the error message:

=

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

=

My SMTP settings: Server Name: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: OAuth2

Appreciate any help! :)

Asked by kevinlim 3 months ago

Last reply by Googlethunderbird 3 months ago

Multiple install / update Thunderbird problems

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. … (read more)

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. after restart, no update starts. back to the same situation. Unable to Re-Install -> Downloaded Installer, but installation gives the same "unfinished update error"

I already copied the "Thunderbird" Folder from the "AppData/Roaming" Folder. Is this the correct Data Backup so I don't loose my emails?

Please help.

Asked by marc.schenk 2 months ago

Last reply by Wayne Mery 2 months ago

Thunderbird stops print spooler on Windows 11

Apparently the latest Thunderbird update is causing our Windows 11 print spooler to stop. I've seen this problem talked about elsewhere but have not seen a solution. The … (read more)

Apparently the latest Thunderbird update is causing our Windows 11 print spooler to stop. I've seen this problem talked about elsewhere but have not seen a solution. The spooler has to be restarted, otherwise no app/program will print, since only Print to PDF is then available. This is making Thunderbird almost useless to us. Help.

Asked by Eric W. 1 month ago

Last reply by Wayne Mery 4 weeks ago

Thunderbird crashes on startup

Since two days Thunderbird crashes on startup. I even removed all (incl. Library Files) files from my laptop and reinstalled Thunderbird. Still the same problem. Log:… (read more)

Since two days Thunderbird crashes on startup. I even removed all (incl. Library Files) files from my laptop and reinstalled Thunderbird. Still the same problem.


Log: AdapterDeviceID: 0x0d26 AdapterVendorID: 0x8086 Add-ons: default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,leo_ende_de%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,ecosia%40search.mozilla.org:1.1 AvailablePhysicalMemory: 164257792 AvailableSwapMemory: 1072168960 BackgroundTaskMode: 0 BuildID: 20231122164546 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1701506012 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1701505211 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 84 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1701506008 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W0000000-T010) WR? WR+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird PurgeablePhysicalMemory: 848007168 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 672 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1701506008 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20231122164546","version":"115.5.1","vendor":null,"displayVersion":"115.5.1","platformVersion":"115.5.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"21.6.0","locale":"de-DE"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0d26","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x1002","deviceID":"0x6821","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":2880,"screenHeight":1800,"scale":2}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro11,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"de","intl":{"requestedLocales":["de"],"availableLocales":["en-US","de"],"appLocales":["de","en-US"],"systemLocales":["de-DE"],"regionalPrefsLocales":["de-DE"],"acceptLanguages":["de","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"DE","network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":19693,"firstUseDate":19693},"addons":{"activeAddons":{"google@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"ddg@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"amazon@search.mozilla.org":{"version":"1.1","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"leo_ende_de@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"wikipedia@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"bing@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"ecosia@search.mozilla.org":{"version":"1.1","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true}},"theme":{},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPhysicalMemory: 17179869184 UptimeTS: 4.51456372 Version: 115.5.1 useragent_locale: de


MacBookPro11,5 Quad-Core Intel Core i7 2,5 GHz Processors: 1 Cores: 4 Speicher: 16 GB

Asked by Thomas 2 months ago

Last reply by christ1 2 months ago

Constant outlook/hotmail accounts password request since thunderbird update

Since the last update of thunderbird the program keeps asking passwords over and over again from my multiple outlook/hotmail email accounts. Annoying and time consuming.… (read more)

Since the last update of thunderbird the program keeps asking passwords over and over again from my multiple outlook/hotmail email accounts. Annoying and time consuming. The settings are all ok.

Asked by rb_quebec 4 months ago

Last reply by Ron 4 months ago