Thunderbird Support Forum

After applying the latest updates to Ubuntu 22.04.3 LTS today, I find that ThunderBird will load and then enter a busy state where the system asks if I want to terminate or wait for ThunderBird.

After waiting quite some time, it is apparent that perhaps it is in vain. I have tried a few different versions: The initially installed: 115.5.0 The latest: 121.0b1 and previous: 115.4.3

All seem to exhibit similar behavior with my previously working profile.

The program loads, the preview screen draws, an open tab appears to try to load, and a few seconds after launch, things hang up.

Anyone else noticing issues?

Using TB v91.5.1 on Windows 10 x-64. I have several mail accounts, one of which is for a hotmail.com address. This has been working fine for years, but over the past couple of days, I don't seem to be able to send emails form this account. I can receive them fine, but when I try to send, I get the small pop-up telling me it's sending the message, and the progress bar is at 100%, but it doesn't send the message, it just sits there.

I looked in the error console, but nothing was added when I tried sending.

You can see my server settings for the account in the attached image.

Any ideas? Please let me know if there is any other info you need.

Thanks

Since the update to ver 91, I often get "Unable to save your message as a draft. There was an error attaching (filename of photo). Please check that you have access to the file."

Suddenly, I cannot sent Spectrum email from Thunderbird. Spectrum checked things on their end and said all is fine. I turned off Deep Guard in my Anti-virus software (briefly) and that didn't help. I get this message when trying to send email: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 47.134.62.67 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

I can receive mail fine. I tried to look at my outgoing 'settings' in tools but only see the setting for incoming with the port @ 993. I CAN send Yahoo mail from Thunderbird fine (though I cannot SEE any outgoing port info in that mail either). Hoping someone can help.

TIA...

Hello, I am trying to add gmail account to thunderbird however I get this error Component returned failure code 0x80550014 nslmsgincommingserver.verrifylogon and its stopped at checking password. Please check the screenshot help

Hello ,

using Office 365 with thunderbird like below config 

Server name: outlook.office365.com Port: 993 Encryption method: TLS

Server name: smtp.office365.com Port: 587 Encryption method: STARTTLS

But now there is an error login to login to server outlook.office365.com with username failed

I am using Thunderbird with the two following extensions: (i) Thunderbird Conversations and (ii) LookOut (fix version).

Sometimes, when I receive an email containing some attachments, they are not displayed unless I open the email by selecting the option "view using the classic reader". This is quite annoying as the only way to realize that the email is supposed to include an attachment is that the sender mentions it in the message. However, that doesn't always happen (in most of the case I actually see the attachments) and I cannot figure out what makes Thunderbird show (or not) the attachments and the end of the message.

Does anyone have the same issue and know a way to systematically see attachments included in emails? Thank you.

Thunderbird 91.4.1 (64-bit) on MacOs Catalina 10.15.6

Hello, When I send myself an email, I of course have a copy in both the Sent folder and the Inbox. When I delete the email in the Sent folder, it is also deleted in the Inbox. Is there any way to stop this from happening?

Thank you for reading and helping.

I've searched the community and knowledge base, and I am not seeing a solution that works. The video listed below shows the issue but here's a recap: An event I accepted an invite to just completed. The notification popped up before the event as hoped for, but could not be dismissed. It continues to repeat about every 20 to 30 minutes.

Clicking dismiss does nothing. Clicking dismiss all does nothing. https://www.screencast.com/t/NAPTzvp9kOoh

Any help is appreciated.

We use Thunderbird to send and receive mail through our Sonic accounts. Recently mail sent to gmail addresses is blocked as:

The original message was received at Thu, 3 Mar 2022 12:39:17 -0800 from 192-184-193-203.static.sonic.net [192.184.193.203]

  ----- The following addresses had permanent fatal errors -----

< ... @gmail.com>

   (reason: 550-5.7.26 This message does not have authentication information or fails to)

  ----- Transcript of session follows -----

... while talking to gmail-smtp-in.l.google.com.: >>> DATA <<< 550-5.7.26 This message does not have authentication information or fails to <<< 550-5.7.26 pass authentication checks. To best protect our users from spam, the <<< 550-5.7.26 message has been blocked. Please visit <<< 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for more <<< 550 5.7.26 information. bc20-20020a656d94000000b00378a29031dasi2994966pgb.228 - gsmtp 554 5.0.0 Service unavailable

Reporting-MTA: dns; d.mail.sonic.net Received-From-MTA: DNS; 192-184-193-203.static.sonic.net Arrival-Date: Thu, 3 Mar 2022 12:39:17 -0800

Final-Recipient: RFC822; ... @gmail.com X-Actual-Recipient: rfc822; ... @gmail.com Action: failed Status: 5.7.26 Remote-MTA: DNS; gmail-smtp-in.l.google.com Diagnostic-Code: SMTP; 550-5.7.26 This message does not have authentication information or fails to Last-Attempt-Date: Thu, 3 Mar 2022 12:39:18 -0800

However, messages sent through Sonic's browser-based webmail site (using Firefox) go to gmail OK, as:

The original message was received at Thu, 3 Mar 2022 13:07:30 -0800 from webmail.b.apps.sonic.net [64.142.122.9]

  ----- The following addresses had successful delivery notifications -----

<edit88@gmail.com> (relayed to non-DSN-aware mailer)

  ----- Transcript of session follows -----

< ... @gmail.com>... relayed; expect no further notifications

Reporting-MTA: dns; d.mail.sonic.net Received-From-MTA: DNS; webmail.b.apps.sonic.net Arrival-Date: Thu, 3 Mar 2022 13:07:30 -0800

Final-Recipient: RFC822; ... @gmail.com X-Actual-Recipient: rfc822; ... @gmail.com Action: relayed (to non-DSN-aware mailer) Status: 2.1.5 Remote-MTA: DNS; gmail-smtp-in.l.google.com Diagnostic-Code: SMTP; 250 2.1.5 OK a2-20020a17090a854200b001bc2c281760si3072835pjw.2 - gsmtp Last-Attempt-Date: Thu, 3 Mar 2022 13:07:32 -0800

Return-Path: < ... @sonic.net> Received: from webmail.sonic.net (webmail.b.apps.sonic.net [64.142.122.9]) (authenticated bits=0) by d.mail.sonic.net (8.16.1/8.16.1) with ESMTPA id 223L7UHp029533 for <edit88@gmail.com>; Thu, 3 Mar 2022 13:07:30 -0800 MIME-Version: 1.0 Date: Thu, 03 Mar 2022 13:07:30 -0800 From: Howard & Cathy < ... @sonic.net> To: ... @gmail.com Subject: test Organization: Earth Message-ID: <20e5aa76100f8018defeffa9e09658a2@sonic.net> User-Agent: Roundcube Webmail/1.3.17 X-Sonic-Auth: bA0pGZkJkMJ63AAE3MbOgzF8NA1+DLcprka4wOMK1+sbYI5URRdFEm1fsNHmJdzdJYx3vC4GndzhmO0a3A91AIBT47mod3oKMN/cnUevC/4= Content-Type: multipart/alternative;

boundary="=_9d48719f616920f1a22c6ffbd34dac39"

X-Sonic-CAuth: UmFuZG9tSVYyo1nfkFFHcVDeO2qLt4HSCCgqVunmOut2jZF+9Ubv4XrT9uC3BN0S1H+JNsR1ttjmcaALvEZgamxd8awqEBtahLlP8SMNxqo= X-Sonic-ID: C;FG5Q8DWb7BGx5f6DewJq1A== M;/BZW8DWb7BGx5f6DewJq1A== X-Spam-Flag: No X-Sonic-Spam-Details: -0.0/5.0 by cerberusd

What Thunderbird settings need to change to send to gmail addresses? All other addresses work fine. Messages to numerous gmail accounts worked until a few days ago.

Thanks, Howard

I see the PDF attachment size, I click on it to open using Adobe Reader but I get an error: "Adobe Acrobat Reader is not able to open *.pdf because the file is not supported or damaged (i.e. not correctly decoded)" but if I open the same email using browser + gmail I can see and read it correctly! So why I cannot read or save those PDF attachments? Thanks.

Using TB ver. 91.7.0 + Microsoft Windows [Version 10.0.19043.1586]

I have Thunderbird installed on two computers.

On one of the computers, emails being held in my inbox are being automatically removed after two weeks (this is not a desirable action, I am loosing important emails), but on the other computer that is configured exactly the same, emails remain in the inbox indefinitely (which is desired).

Both computers are POP and both configured to run the same email account and appear to have all of the same configurations and settings. I saw someone had posted the same problem a while ago and the reply indicated it may be that the ISP or email provider has their settings set to delete emails as per the two week window, but as I can assure you this is not the case, it is a configuration issue with one of the Thunderbird installations, otherwise both of my computers would be deleting the emails while that is not the case.

Thanks,

Jeff Rogerson

Dear community,

in the past, I have noticed that a few e-mails - but not all - are displayed incorrectly as plain text instead of the usual HTML-text. This means that there is no formatting involved, e.g. the font art is not correct. As it seems, the issue occurs when the standard formatting options of e-mails are used by the senders. So if nothing is changed like the font size or colour. If I look at the e-mail on different e-mail programs, everything is alright. I have already ensured that the option View > Message Body As > Original HTML is enabled.

Thanks in advance for your advice. batengo

Hi everybody,

since two days ago I am unable to send mails from thunderbird via my hotmail account, because thunderbird can't connect smtp.live.com. There was no change I recall that could have triggered the problem (i.e. I didn't update thunderbird or anything else) and it has been working perfectly fine for years before that. Receiving messages works fine.

I checked all the steps in the "Cannot send message"-support post (https://support.mozilla.org/en-US/kb/cannot-send-messages), but that didn't change the problem nor did I get closer to the solution.

I use a hotmail.com mail-account, thunderbird version 91.5.1 (64-bit) on macOS HighSierra (10.13.6). A screenshot of the server settings is attached.

Any help on how to solve the problem would be highly appreciated.

Thanks! Franca

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

Hi all

Since yesterday Thunderbird is unable to connect to the server and download new emails.

I got the following error message: "Non-overridable TLS error occurred. Handshake error or probably the TLS version or certificate used by the server mail.blacknight.com is incompatible."

I am running Thunderbird v102.2.2 for 4 days now but yesterday was the first time this error has appeared.

security.tls.version.min is set to 1. In fact, it has been set to 1 for more than a year now.

The host tells me everything is fine with the cert used by their server.

Any ideas or help would be greatly appreciated.

Hi,

I get the following error message when I want to send an email.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: +OK POP3 ready.

Thank you for your help

This is my troubleshooting information:

 Application Basics

   Name: Thunderbird
   Version: 91.5.0
   Build ID: 20220106182030
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:91.0) Gecko/20100101 Thunderbird/91.5.0
   OS: Darwin 21.2.0 Darwin Kernel Version 21.2.0: Sun Nov 28 20:28:54 PST 2021; root:xnu-8019.61.5~1/RELEASE_X86_64
   Rosetta Translated: false

   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Disabled by default
   Remote Processes: 2
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.websupport.sk:993, SSL, passwordCleartext
     OUTGOING: , smtp.websupport.sk:110, alwaysSTARTTLS, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

   Web Content: 2 / 8

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Amazon.co.uk
       extension
       1.1
       true
       amazon@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       Chambers (UK)
       extension
       1.0
       true
       chambers-en-GB@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

 Security Software

   Type: Name

     Antivirus:
     Antispyware:
     Firewall:

 Graphics

     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: CGL

IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Intel Inc. -- Intel(R) Iris(TM) Plus Graphics 650
     WebGL 1 Driver Version: 4.1 INTEL-18.3.5
     WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: CGL

IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Intel Inc. -- Intel(R) Iris(TM) Plus Graphics 650
     WebGL 2 Driver Version: 4.1 INTEL-18.3.5
     WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Uses Tiling: true
     Uses Tiling (Content): true
     Target Frame Rate: 60

     GPU #1
     Active: Yes
     Vendor ID: 0x8086
     Device ID: 0x5927
     RAM: 0

   GPU #2

     Diagnostics
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: skia
     CMSOutputProfile: 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     Display0: 1680x1050 scale:2.000000
     DisplayCount: 1
     TileHeight: 1024
     TileWidth: 1024

     Decision Log
     HW_COMPOSITING: available by default
     OPENGL_COMPOSITING: available by default
     WEBRENDER: available by default
     WEBRENDER_QUALIFIED: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
     WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires Windows 10 or laterunavailable by runtime: Requires ANGLE
     WEBRENDER_SOFTWARE: available by default
     OMTP: disabled by default: Disabled by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: audiounit-rust
     Max Channels: 2
     Preferred Sample Rate: 44100

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Internal Speakers
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 44100, support: 44100 - 96000
       339 - 4421

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Internal Microphone
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 44100, support: 44100 - 96000
       23 - 4105

     Media Capabilities

     Enumerate database

 Environment Variables

   DISPLAY: /private/tmp/com.apple.launchd.VofDGxCIOB/org.macosforge.xquartz:0
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/kati/Library/Thunderbird/Profiles/hpwuas10.default-release-1/crashes/events
   MOZ_CRASHREPORTER_RESTART_ARG_0: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
   MOZ_CRASHREPORTER_RESTART_ARG_1:
   MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/kati/Library/Thunderbird/Crash Reports
   MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/kati/Library/Thunderbird/Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Thunderbird.app/Contents/Resources/crashreporter-override.ini
   MOZ_LAUNCHED_CHILD:
   XRE_PROFILE_PATH:
   XRE_PROFILE_LOCAL_PATH:
   XRE_START_OFFLINE:
   XRE_BINARY_PATH:
   XRE_RESTARTED_BY_PROFILE_MANAGER:

 Important Modified Preferences

   browser.search.region: SK
   extensions.lastAppVersion: 91.5.0
   idle.lastDailyNotification: 1642513868
   media.gmp.storage.version.observed: 1
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1642174431
   privacy.purge_trackers.date_in_cookie_database: 0
   security.sandbox.content.tempDirSuffix: 9b4154e9-ce40-ee49-b6e1-5d78625bd05c
   storage.vacuum.last.index: 0
   storage.vacuum.last.places.sqlite: 1642513868

 Important Locked Preferences

 fission.autostart.session: false

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.32
     4.32

     NSS
     3.68.2
     3.68.2

     NSSSMIME
     3.68.2
     3.68.2

     NSSSSL
     3.68.2
     3.68.2

     NSSUTIL
     3.68.2
     3.68.2

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

 Startup Cache

   Disk Cache Path: /Users/kati/Library/Caches/Thunderbird/Profiles/hpwuas10.default-release-1/startupCache/startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false

 Internationalisation & Localisation

     Application Settings
     Requested Locales: ["en-GB"]
     Available Locales: ["en-GB","en-US"]
     App Locales: ["en-GB","en-US"]
     Regional Preferences: ["en-SK","sk-SK","en-GB"]
     Default Locale: "en-GB"

     Operating System
     System Locales: ["en-SK","sk-SK","en-GB"]
     Regional Preferences: ["en-SK","sk-SK","en-GB"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections: false
   URL:

 Printing

 Modified print settings

Recent update of Windows 10 hosed my computer. Fortunately I cloned my drive earlier in the year and am able to access the files on the bad drive.

Copied over my old profile - something went wrong and Thunderbird reinstalled. Was able to establish my gmail accounts and retrieve my local folders and use my e-mail.

Am not having any luck with the address book - all the abook.mab files I import are empty. Don't see a way to import sqlite folders but I can copy and paste the abook.sqlite folders but where do I select it from and where do I paste it. When I try to view the abook.sqlite folders they seem to contain very little data.

On the bad drive I have 3 profiles - on the cloned drive with Thuderbird reinstalled I have 1.

Any help would be appreciated - thanks

I have a script:

D:\>cat tb.bat rem batch script to set environmental variables and then start Thunderbird rem 20Feb21 0728PM Barry Finkel rem 21Feb21 0904AM Cloned from tb-append.bat; removed ",append" rem 10Mar22 0315PM Added SMTP

rem set MOZ_LOG=POP3:5,timestamp,sync,append rem set MOZ_LOG=POP3:5,timestamp,sync set MOZ_LOG=SMTP:5,POP3:5,timestamp,sync set MOZ_LOG_FILE=C:\Users\BarryFinkel\Desktop\pop3.log START C:\"Program Files (x86)"\"Mozilla Thunderbird"\thunderbird.exe

D:\>

I need to log SMTP traffic when I send a piece of mail from Thunderbird. What I see in my pop3.log.moz_log file is SMTP traffic when Thunderbird downloads mail from the server. But I do not see the SMTP traffic when I send a piece of mail to the outbound server. When I look at previous logs, I see SEND records in a log from 2020-03-02. Did something change in the SMTP logging? I am running Thunderbird 91.8.0 64-bit in Windows 10 Professional 21H2 64-bit.