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Message filter does not work why

I have set this up for my inbox and it says Getting new mail >Before junk classification Match any of the following From contains 'special word' Move message to 'spec… (read more)

I have set this up for my inbox and it says Getting new mail >Before junk classification Match any of the following From contains 'special word' Move message to 'special new folder' on Sharon@*****.com

of course 'special word' is something else as is 'special new folder' ..

But it doesn't work - it just puts it in the trash folder... why?

Asked by naturalp 4 years ago

Answered by the-edmeister 4 years ago