I am unable to move the complete Thunderbird profile from a Win 7 PC to Win 8.1 PC.
In the past years, I have used the same approach to successfully migrate Thunderbird p… (read more)
I am unable to move the complete Thunderbird profile from a Win 7 PC to Win 8.1 PC.
In the past years, I have used the same approach to successfully migrate Thunderbird profile from XP to Win 7 (two PCs), from Win 7 to Win 8.1 PC for my wife. We really like and appreciate Thunderbird over these many years. However, I need help on moving the profile to my Win 8.1.
I have on my Toshiba lap top Win 7 Home Premium. I want to move this Thunderbird Profile to my HP Pavilion 15 Notebook with Win 8.1. Both PCs have Thunderbird 38.7.0.
I have always used the Manually moving files method documented in:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
1. On Win 8.1, I installed Thunderbird 38.7.0. Then restarted computer.
2. I pasted the contents of TB profile from Win 7.
3. I turned off Norton Security on Win 8.1 before starting Thunderbird.
I started Thunderbird on Win 8.1 with the following results:
• The Address Book with All Addresses (about 400) were migrated.
• All emails (139) were migrated. .
• No user email folders were migrated. This is the only problem that I know of. I could send and receive emails from my Win 8.1 to my other computers.
• I have tried the above procedure multiple times with the same result.
The volume of data in Thunderbird Profile is: 435 MB total, 804 files, 87 folders.
Does the size of the Profile affect the migration to another PC?
What do I need to do to make this migration to Win 8.1 on my HP Notebook?
Thanks much,
Ken