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  • Archived

I get a suspicious window, asking me: 'Please enter the master password for the Electronic ID (PIN1).' Is this normal?

Hi Occasionally, when i open my Thunderbird, i get this suspicious window, asking me: 'Please enter the master password for the Electronic ID (PIN1).' I once entered my e… (read more)

Hi

Occasionally, when i open my Thunderbird, i get this suspicious window, asking me: 'Please enter the master password for the Electronic ID (PIN1).' I once entered my email account password and it got abused, i was sending out spam.

My antivirus and MBAM can't find anything. What do you guys think?

Thanks!

Asked by Zubizareta 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

new gmail password is not working to download mail to thunderbird

I am using a PC and have been downloading my mail from gmail. Today Thunderbird would not download and requested I enter a password. The password did not work. I went o… (read more)

I am using a PC and have been downloading my mail from gmail. Today Thunderbird would not download and requested I enter a password. The password did not work. I went online and gmail asked me to change my password. Tried to download mail to thunderbird again but the new password was not accepted.

Asked by susantych 5 years ago

Last reply by user01229325 5 years ago

  • Archived

When I save an e-mail as a file, it opens (seems stuck) to the same old one saved earlier. How do I unstick it?

I use a MAC desktop and Thunderbird with latest update. Recently, when I've tried to open an e-mail that I saved earlier as a file with the .eml suffix, what opens is a… (read more)

I use a MAC desktop and Thunderbird with latest update. Recently, when I've tried to open an e-mail that I saved earlier as a file with the .eml suffix, what opens is always the same unrelated e-mail that I saved earlier to an unrelated file. It seems stuck on that same unrelated e-mail, no matter what the file or what e-mail I intended to save. For example, I save (i.e., drop-down menu: Save As - File) an e-mail that I received regarding Topic A; then I go to the folder or file to which I saved it and locate the e-mail under the correct name in which I saved it; I double click and then click on Open; what always opens is an e-mail of a few months ago that I received from Bernie. It doesn't happen on my MAC Air laptop.

Asked by jcgaskill 5 years ago

Last reply by jcgaskill 5 years ago

  • Archived

My inbox stopped showing message content. I tried to copy the inbox content to another folder but Firefox crashed and when I reopened the inbox all was gone

I started having problems when sending emails. The reply address was not self-completing. The next day the message content was not displaying. Only the most recent mes… (read more)

I started having problems when sending emails. The reply address was not self-completing. The next day the message content was not displaying. Only the most recent messages were displaying fully. I noticed that messages I copied to other folders displayed properly. I decided to copy a month's worth of messages to an archive folder to see if this would help the problem. When I tried this Firefox appeared to crash and restart. When I looked at the inbox only the most recent emails were in it. Is there any way I can recover the lost mails? We usually keep up to a 1000 mails in the inbox folder and transfer the older mail month by month to archive folders. The last 5 years this has worked well for us. Thank you for any suggestions.

Asked by Vanlokeren 5 years ago

Last reply by Vanlokeren 5 years ago

  • Archived

How do I contact Mozilla to request that they recognise my correct sky servers?

Mailer-Daemon tell me I cannot send e -mails to certain addresses, and Sky say it must be Mozilla needs to update my Sky server details. How do I contact Mozilla to tell … (read more)

Mailer-Daemon tell me I cannot send e -mails to certain addresses, and Sky say it must be Mozilla needs to update my Sky server details. How do I contact Mozilla to tell them this?

Asked by gordonwilson1 5 years ago

Last reply by user01229325 5 years ago