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  • Archived

New problem downloading files (Win10-64bit, Thunderbit 32-bit, Firefox 64-bit)

Starting within the last 2 weeks, I am having problems with the system hanging up when I try to download a file. It doesn't happen when I've first rebooted the computer,… (read more)

Starting within the last 2 weeks, I am having problems with the system hanging up when I try to download a file. It doesn't happen when I've first rebooted the computer, but after I've been using it for an hour or two. It also doesn't hang the entire computer (at least not at first); but just Firefox, Windows Explorer, and (if the download link was there) Thunderbird.

I'm using:

  Win10 Pro(x64) v1909 (build 18363.1016)
  Firefox v80.0.1 (64-bit)
  Thunderbird v68.12.0 (32-bit)

On a Dell Optiplex 7010 factory-refurb desktop pc with:

  3.40 gigahertz Intel Core i5-3570 processor
  16gb ram

The problem starts at the point where I'm supposed to tell the system where to put the file I'm downloading. The system defaults to "This PC", and usually to "Downloads". If it's going to hang, it does so on my next mouse-click, trying to go to the proper directory.

When the glitch happens, closing Firefox (if I can) will not solve it. When I try to open it again, it says Firefox is already running, even though it doesn't appear to be. Sometimes (but not always) I can open the Task Manager. The one time I succeded in doing so, I must have started either that download or a previous download from a Thunderbird email. Several Firefox processes were running. I tried to shut them all down, but one would not respond. Looking thru the other tabs, I found one Firefox.exe instance in the Details tab, and tried (but failed) to shut that down. So I started closing whatever other applications I had open, on the way to rebooting the system. But when I closed Thunderbird, the Firefox process & "Detail" instance both closed, and the glitch disappeared.

However, I don't think it can always be blamed on Thunderbird, because I think the glitch has happened at other times when Thunderbird was not open. All I really know is that both Firefox and Windows have updated on my pc (and on my Win7 laptop) within the last two weeks, and that's when the problem started.

To me it appears that this is an update-induced bug. I hope that this note helps someone to find that bug and kill it.

Thanks.

Asked by tim@timdeaton.org 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Répétition de messages

Hello, I receive two messages repeatedly, on my Orange address. This is not the case if I use Orange mail, only with thunderbird. For the first, I put a filter that remov… (read more)

Hello, I receive two messages repeatedly, on my Orange address. This is not the case if I use Orange mail, only with thunderbird. For the first, I put a filter that removes it, but it doesn't work with the second. This repetition saturates my messaging and prevents me from receiving other messages.

Bonjour, Je reçois deux messages de façon répétitive, sur mon adresse Orange. Ce n'est pas le cas si j'utilise Orange mail, seulement avec thunderbird. Pour le premier, j'ai mis un filtre qui le supprime, mais ça ne marche pas avec le second. Cette répétition sature ma messagerie et m'empêche de recevoir les autres messages.

Asked by Patrick 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Accessing gmail account with two-step verification

I routinely use Thunderbird to access my three gmail accounts. Google have recently introduced two-step verification on one of these accounts - after I put in my passwor… (read more)

I routinely use Thunderbird to access my three gmail accounts. Google have recently introduced two-step verification on one of these accounts - after I put in my password it sends a message to my mobile asking me to verify my identity. I am now unable to get in to this account via Thunderbird, presumably because Thunderbird can't handle the extra login step. It says I need an "application-specific password". I have no problems with my other two gmail accounts - though if Google introduce two-step verification on these I'll presumably not be able to get into them via Thudnerbird either. As far as i know I'm using the latest version of Thunderbird - I certainly get auomatic updates.

Can anybody help? John

Asked by jpe988 8 months ago

Last reply by Amelia 8 months ago